Arctic 3G Gateway Introduction V2.0 Arctic 3G Gateway The Arctic 3G Gateway is an industrial grade wireless gateway for demanding industrial applications. The main features are: • High speed wireless connectivity • Flexible routing • High security • Redundancy and reliability • Remote management Main features Main features Slide 1/5 • • The 3G (UMTS) cellular network offers fast data transfer. The maximum transfer speeds are: Network Class Frequency, MHz Downlink, bps Uplink, bps UMTS with HSDPA 11/12 2100/900 1.8M 384k EDGE/GPRS 10 850/900/1800/1900 216k 108k The maximum data transfer speed, in practice, is depending on the setup of the local cellular network, the distance to the nearest base station, the cell size, the level of utilization of the network and so on. Network Theoretical maximum Typical download speed EDGE 236 kilobits per second Less than 25 kilobytes per second 3G (UMTS) 384 kilobits per second Less than 48 kilobytes per second HSDPA 1.8 megabits per second Less than 130 kilobytes per second Main features -II Main features Slide 2/5 • The Arctic 3G Gateway offers several possibilities for routing options: Route option Definition Ethernet WAN A separate router is used to reach the internet Mobile WAN The cellular network is used to reach the internet Ethernet WAN backup GW A backup router is used in case of primary router malfunction WAN default route A selection between static routes and VPN logic routing WAN failover on demand A backup interface is enabled only when required, vs. "always on" Primary WAN interface Primary WAN interface definiton Backup WAN interface Backup WAN interface definiton Secondary backup WAN interface Secondary backup WAN interface definiton VPN client WAN/LAN interface Defines which Interface to use for connection via VPN VPN client routing mode Type of network available behind the VPN (None/host/net/default route) Main features -III Main features Slide 3/5 • The high security is implemented with: Virtual Private Network (VPN) Strong encryption/hash: DES, 3DES, AES/MD5, SHA1 Firewall Username/password authentication for administrator and root user Main features -IV Main features Slide 4/5 • The industry grade reliability is implemented with the following techniques: Robust embedded Linux platform High quality components and design Flash memory, no moving parts (e.g. hard disk drive) Protection for reversed input voltage Aluminium casing Internal watchdog Monitor for ping targets Main features -V Main features Slide 5/5 • Remote management helps with the administrative tasks and is essential with the devices that are located at remote sites • Management can be implemented via VPN tunnel • SSH command line login can be allowed (from everywhere or LAN only) or prohibited Technical specifications Technical Specifications Ethernet connection 10/100 Mb Size 168 x 115 x 30 mm Weight 560 g Input voltage 12...30 Volts DC Power consumption 7W max Casing Aluminium sheet Operating temperature 0 ... +70 C Storage temperature -40 ... +85 C Humidity 0 ... 99 % non-condensing Antenna connector SSMB-nano Power connector Phoenix Contact MC 1,5/ 3STF-3,5 Power supply 1 2 3 Pin Symbol Function 1 + Voltage in, positive / 12 ... 30 VDC, 400 mA 2 - Voltage in, negative 3 GND Extra ground connection • The operating voltage, 12-30 Volts DC is connected via power connector that can be fastened with screws • The power supply is optional accessory, Viola Systems order code 3020, with universal 100-240VAC IEC input • The previous power supply model (order code 3010) with two-pin connector can also be used, the extra ground is left unconnected DIN rail attachment • Arctic 3G has grooves for optional DIN rail mounting brackets. • Mounting accessories include two DIN rail mounting brackets and four screws. (In picture product 2620, the 2622 mounting brackets are different) • The brackets can be installed horisontally or vertically to the bottom of the Arctic 3G gateway. This allows wide variety of installation positions. Accessories • The following is a list of accessories currently available for Arctic 3G Gateway 2620 Accessory Order code Serial console adapter: RJ-45 to DB9 (RS-232) 3170 Antenna adapter: SMBB-nano to FME 3450 DIN rail mounting kit: Two DIN rail clips with screws 3003 Power supply: 12V/1,5A with universal 100...240VAC IEC input 3020 Accessory kit: Serial console adapter, Ethernet cables, power supply 3221 SIM card insertion 1. Turn off the unit 2. Insert the SIM card into the slot so that the contacts are facing down and the notched corner is facing out 3. Gently push the card into the slot with pointy object, e.g. with an unfolded paper clip 4. The card is in place when the notch of the card is inside the slot and behind the spring lever SIM card removal • To remove the SIM card from the slot, press the small lever in front of the SIM card ’s notched corner. Push from up to down; not from outwards to inwards Ethernet ports • There are four Ethernet ports in the device. Ports are compatible with IEEE 802.3i (10BASE-T) and IEEE 802.3x (100BASE-TX) • The WAN port is for connecting upstream towards gateway to internet. If Arctic is directly connected to a computer via WAN port, a cross cable is needed • The LAN ports support MDI/MDIX detection, i.e. both cross connected and straight connected cables can be used • WAN and LAN ports can be interchanged Green Yellow LED State Description Green ON Link established OFF Link not established Blinking Data received ON Full duplex OFF Half duplex Yellow Serial ports Serial ports Slide 1/4 • There are three serial ports in the device. • RS1 port is for RS-232/RS-422/RS-485 connectivity • RS2 port is for RS-232 connectivity only • In addition to the two RS-ports, the console port is also connected with RS-232. It is differentiated from the RS1/RS2-ports by the connector type, which is RJ-45. RS1 port Serial ports Slide 2/4 • The RS1 port can be configured for multiple formats: RS-232, RS-422 or RS-485 • Pinout: RS-485 Full duplex RS-485 Half duplex 1 - - 2 RXD + (in) - 3 TXD - (out) TXD/RXD - (out/in) 4 - - 5 GND GND 6 - - 7 TXD + (out) TXD/RXD + (out/in) 8 RXD - (in) - 9 - - Pin • Notice the DIP switch positions: down=ON=1, up=OFF=0 OFF ON Switch nr. Function State Description 1 Interface specification 0=RS-232, 1=RS485 Interface's operation mode 2 Duplex 0=Full, 1=Half duplex Full duplex (4-wire) or half duplex (2-wire) 3 Bias 0=OFF, 1=ON RS-485 biasing 4 Termination 0=OFF, 1=ON RS-485 termination Warning: Make sure you do not connect RS-422 or RS-485 cables to a serial port configured to RS-232 mode. Doing so may damage the port and the connected equipment. RS2 port Serial ports Slide 3/4 • RS-232 only • Pinout: Pin Function Description 1 DCD Data Carrier Detect 2 RXD Received Data 3 TXD Transmitted Data Parameter Value 4 DTR Data Terminal Ready Bit rate 115...230400 BPS 5 GND Ground Data bits 8 6 DSR Data Set Ready 7 RTS Request To Send Parity None 8 CTS Clear To Send Stop bits 1 9 RI Ring Indicator Flow control None Warning: Make sure you do not connect RS-422 or RS-485 cables to RS-232 serial port. Doing so may damage the port and the connected equipment. Console port Serial ports Slide 4/4 • • • • A cable RJ-45 -> DB9 serial, ”Cisco P/N: 72-3383-01” can be used for connection Connection setup; 115200 bps, 8 data bits, none parity, 1 stop bit Avoid USB -> RS-232 converters because they may not work perfectly. Pinout: Pin Function Description Clear To Send 1 CTS 2 DSR Data Set Ready Parameter Value 3 RXD Received Data Bit rate 115200 4 GND Ground Data bits 8 5 GND Ground Parity None 6 TXD Transmitted Data Stop bits 1 7 DTR Data Terminal Ready Flow Control None 8 RTS Request To Send Frequently asked questions Slide 1/7 Frequently asked questions • Q: The settings are as defaults, but I’m not able to connect to the Admin interface at http://10.10.10.10 What is wrong? A: The Arctic 3G Gateway uses HTTPS connection to the Admin interface, therefore, use the URL https://10.10.10.10 • Q: What is the default username and password for the device? A: The default user credentials are as follows: Interface to access Username Password Graphical User Interface viola-adm violam2m Console root vi0laemt0em Frequently asked questions Slide 2/7 Frequently asked questions • Q: I cannot browse web pages by connecting the internet via Arctic 3G GW. How should I configure the Arctic? A: The web browsing should be possible with default settings. The following settings can be checked: – – – – – DNS proxy must be enabled DNS address should be set to the client computer Arctic’s IP is to be set as default GW in client computer An S-NAT masquerade rule must be defined The rule should include: • • • • Enabled: yes Action: Masquerade (automatic) Source: Any Destination Any Frequently asked questions Slide 3/7 Frequently asked questions Q: Please explain a typical use case for VPN. A: See below: Frequently asked questions Slide 4/7 Frequently asked questions • Q: Please explain a CIDR route scenario. • A: See below: Frequently asked questions Frequently asked questions Slide 5/7 • • Q: My Firefox browser warns about possible security problem when I try to connect to the Arctic 3G GW’s graphical user interface. Should I be worried? A: There is nothing to be worried about in this case. The certificate is signed by Viola Systems Ltd. This certificate is not among the trusted certificates in browser. You can safely add a security exception as in the pictures below. 1) Add exception 2) Get certificate 3) Confirm security exception Frequently asked questions Frequently asked questions Slide 6/7 • • Q: How to verify which cellular network the Arctic 3G Gateway is currently connected? A: Open Arctic-II configuration GUI and click ”Modem info” under ”Tools” menu. See the screen capture below: Enabled and attached to the cellular network Supported if available Measured only in boot or reload of the cellular module Supported by network Best current service Network code available or allowed and operator name by Arctic’s settings Frequently asked questions Slide 7/7 LED State Description 1 RUN Blinking Normal operation OFF Waiting for (re)start ON VPN established Blinking VPN starting OFF VPN disabled 3 FW N/A Reserved for future use 4 SIM ON SIM found, ready to use Blinking SIM initializing OFF SIM not in use ON Signal normal or good 2 VPN 5 SIG Blinking Weak signal OFF No signal ON 3G up Blinking 3G starting OFF 3G connection stopped 7 GPS N/A Reserved for future use 8 USR N/A Reserved for future use 9 RS1 N/A Reserved for future use 10 RS2 N/A Reserved for future use 11 Error ON Restarting, or fault state Blinking Device/power supply fault OFF Normal operation 6 COM • Q: What are the LEDs indicating in Arctic boot sequence? • A: Please find the definitions here 12 s LED 1 is blinking 17 s LED 6 is blinking • Reboot sequence of Arctic 3G Gateway Arctic is operational t=0...40 seconds 24 s LED 4 is lit 11 Error LED 32 s 38 s LED 5 is lit LED 6 is lit LEDs 1 2 3 4 5 6 7 8 9 10