LOGO
Enterprise Communication
Yeastar Technology Co., Ltd.
www.yeastar.com
Yeastar – IP PBX
Embedded Hybrid IP-PBX
MyPBX Technical Training
1
Introduction
2
Basic settings
3
Advanced settings
4
Solution
MyPBX – Embedded Hybrid IP PBX
300 users
60 concurrent
calls
Call recording
MyPBX Enterprise M1
100 users
15 concurrent
calls
E1 /T1 trunk
MyPBX E1
100 users
22 concurrent
calls
MyPBX Standard
30 users
8 concurrent
calls
MyPBX SOHO
MyPBX Pro
MyPBX Enterprise M2
MyPBX E1 Plus
Introduction- Modules
You start with the MyPBX main-board and then just plug-in FXS, FXO, GSM, UMTS(3G) and
BRI modules as your project needs. Below are modules that can be used in MyPBX.
Module Types
O2 Module
S2 Module
SO Module
GSM Module
UMTS Module
BRI Module
Ports
2 FXO
2 FXS
1 FXO
1 FXS
1
1
2 BRI
MyPBX SOHO
√
√
√
X
X
√
MyPBX Standard
√
√
√
√
√
√
MyPBX Pro
√
√
√
√
√
√
MyPBX E1/ E1 Plus
√
√
√
X
X
X
MyPBX Enterprise
√
√
√
√
√
√
Pictures
Introduction- Modules
FXO: Analog trunk ports, one module supports two trunk ports.
FXS: Analog extension ports, one module supports for two extension ports.
SO: SO module is a combined module with one FXS port and one FXO
port. This module can help you to get lifeline port.
GSM: GSM trunk port
UMTS (3G):3G trunk port
BRI: ISDN BRI trunk ports. One BRI module supports for two BRI ports.
One BRI port supports for 2 B channels.
MyPBX SOHO – SMBs & Home Office Users
Internal View
External View
Product Name
MyPBX SOHO
Specification
30 SIP Extensions
8 Concurrent Calls
4 Telephone Interfaces
1 LAN Port
Remark
4 telephone interfaces
means:
a) max. 4 analog ports
(FXS&FXO)
b) max. 4 ISDN BRI ports
MyPBX SOHO – SMBs & Home Office Users
Power LED
Ethernet LED
Phone lines LED
Face Plate
System LED
RJ11 Port (for phones)
Power Port
Rear Plate
RJ45 Port (for Ethernet)
Reset Key
MyPBX Standard – Small IP PBX Phone System
External View
Product
MyPBX Standard
Internal View
Specification
100 SIP Extensions
22 Concurrent Calls
16 Telephone Interfaces
1 LAN Port
1WAN Port
Remark
16 Telephone Interface：
1）Max.16
FXS&FXO)
2）Max. 8
3）Max. 4
4）Max. 4
analog ports(
BRI ports
GSM ports
UMTS ports
MyPBX Standard – Small IP PBX Phone System
Power LED
Ethernet LED
Phone lines LED
System LED
RJ11 Port (for phones)
Rear Plate
Face Plate
WAN Port (RJ45)
LAN Port (RJ45)
Power
Reset Key
MyPBX Pro – Small IP PBX Phone System
External View
Product
MyPBX Pro
Internal View
Specification
100 SIP Extensions
22 Concurrent Calls
16 Telephone Interfaces
1 LAN Port
1WAN Port
Remark
16 Telephone Interface
1）Max.16 analog ports
2）Max. 8 BRI ports
3）Max. 8 GSM ports
4）Max. 8UMTS ports
■ Differences between MyPBX Pro and MyPBX Standard：1）MyPBX Pro is 1U
Rack Mount metal case; 2） MyPBX Pro can supports 8 GSM or 8 UMTS ports.
MyPBX Pro – Small IP PBX Phone System
Power LED
Ethernet LED
Phone lines LED
System LED
RJ11 Port ( for phones)
Face Plate
For Antennas
WAN Port (RJ45)
Power
1U
19’’
Rear Plate
LAN Port(RJ45)
Reset Key
MyPBX E1 - Small IP PBX Phone System
External View
Product
MyPBX E1
Internal View
Specification
100 SIP Extensions
15 Concurrent Calls
1 E1/T1/J1 Port
8 Telephone Interfaces
1 LAN Port
1 WAN Port
Remark
8 Telephone Interfaces：
Max. 8 analog ports (FXS&FXO)
MyPBX E1 - Small IP PBX Phone System
Power LED
Ethernet LED
System LED
RJ11 Port ( for phones)
Rear Plate
Phone Lines LED
E1/T1 LED
E1/T1 Port
Face Plate
WAN Port (RJ45)
LAN Port(RJ45)
Power
Reset Key
MyPBX E1 Plus– Small IP PBX Phone System
External View
Product
MyPBX E1 Plus
Internal View
Specification
100 SIP Extensions
15 Concurrent Calls
1 E1/T1/J1 Port
8 Telephone Interfaces
1 LAN Port
1 WAN Port
Remark
8 Telephone Interfaces
Max. 8 analog ports
(FXS&FXO)
MyPBX E1 Plus – Small IP PBX Phone System
Power LED
Ethernet LED
System LED
RJ11 Port (for phones)
Phone Lines LED
E1/T1 LED
E1/T1 Port
Face Plate
WAN Port (RJ45)
Power
1U
19’’
Rear Plate
LAN Port(RJ45)
Reset Key
MyPBX Enterprise – Medium sized IP PBX
External View
Product
Model
Internal View
Specification
M1
300 SIP Extensions
60 Concurrent calls
1 E1/T1 Port
8 telephone interfaces
1 LAN port
1 WAN port
M2
300 SIP Extensions
60 Concurrent calls
8 Telephone interfaces
1 LAN port
1 WAN port
MyPBX
Enterprise
Remark
1) 8 Telephone Interfaces
Max. 8 analog ports (FXS&FXO)
or max. 4 GSM ports or max. 4
UMTS ports or max. 8 ISDN BRI
ports;
2) The only difference between
M1 and M2 is M1 has E1/T1 port
but M2 doesn’t have it.
3) Call Recording – available.
MyPBX Enterprise – Medium sized IP PBX
Power LED
System LED
Phone Lines LED
Face Plate
RJ11 Port (for phones)
For Antennas
WAN Port (RJ45)
Reset Key
Power
1U
19’’
Rear Plate
E1/T1 Port
LAN Port(RJ45)
MyPBX Series Comparison
MyPBX SOHO
MyPBX Standard
MyPBX Pro
MyPBX E1
MyPBX Enterprise
Dimension&
Weight
193x153x30mm(0.5 Kg)
280x175x33mm
(0.7 Kg)
280x175x33mm
(2.5 Kg)
280x175x33 mm
(0.6Kg)
440x200x45 mm
(3.5Kg)
Analog
ports(MAX)
4
16
16
8
8
PRI ports
(E1/T1/J1)
0
0
0
1
1
GSM ports(MAX)
0
4
8
0
4
UMTS
0
4
8
0
4
BRI
4
8
8
0
8
Ethernet ports
1 LAN
1 LAN
1 WAN
1 LAN
1 WAN
1 LAN
1 WAN
CPU
BF533
400 MHz
BF537
600 MHz
BF537
600 MHz
BF561
600 MHz
1 LAN
1 WAN
TMS320C6A8168ACYG
(dual core)
1 G MHz
RAM
64 MB
128 MB
128 MB
128 MB
1 GB
ROM
512 MB
512 MB
512 MB
512 MB
512 MB
Hard Disk
N/A
N/A
N/A
N/A
500 GB(Optional)
User(MAX)
30
100
100
100
300
Concurrent calls
(MAX)
8
22
22
15
60
Voicemail &
Recording
4000min
4000min
4000min
4000min
Depends on Hard disk
Protocol
SIP
SIP, IAX, T.38
SIP, IAX, T.38
SIP, IAX, T.38
SIP, IAX, T.38
Task
Here is the requirement from a customer, can you
please recommend him a most suitable MyPBX model?
There are 50 workers, 7 PSTN lines, 2 GSM trunks, a
legacy fax machine must be reserved to receive and
send faxes.
Please check which model of MyPBX is the best
choice and what are the necessary modules.
MyPBX Technical Training
1
Introduction
2
Basic settings
3
Advanced settings
4
Solution
MyPBX quick start guide
Basic settings of MyPBX
2.1 Warming up
2.2 Logical configuration steps in WEB GUI
2.2.1 Network & System settings
2.2.2 Extensions
2.2.3 Trunks
2.2.4 Outbound Calls
2.2.5 Inbound Calls
2.2.6 Other settings
2.2.7 Security
Basic settings – Warming
up
2.1 Warming up – Part 1
 Unpack your MyPBX – don’t power on
 Unscrew the case of the MyPBX and insert the module cards
according to your requirements
Attention: Please ensure that the pins are aligned and the
module is inserted correctly.
Please check the ‘MyPBX Operation Instructions’ on the next page.
Introduction– Operation
Instructions
Introduction– Operation
Instructions
Basic settings – Warming
up
Let’s see how to connect Switch, IP phones, router and MyPBX in a same network.
Basic settings - Warming up
2.1 Warming up – Part 2
Power on your Laptop/PC and log in
Set the Nic (Ethernet Port) of your Laptop/PC to match the
telephone system subnet.
Example: Set the Nic IP Address to 192.168.5.XXX and set the
Subnet Mask to 255.255.255.0
Turn on the MyPBX and wait until system initialized correctly,
which will cost few minutes. Once the RUN LED flickers in green
light, then it means the system is working normally.
Open your browser and go to http://192.168.5.150
Basic settings - Warming up
Login web GUI and change a new IP address
Factory default IP address: 192.168.5.150
Default username: admin
Password: password
Basic Settings - Logical
steps
2.2 Logical steps – Overview
Basic Settings – System &
Network
2.2.1 System and network setting
Step 1 Change a new IP address for MyPBX
Step 2 Change Date and Time for MyPBX
Step 3 Change a new password for the web GUI
Step 4 Download the system prompts for MyPBX
Basic Settings – System &
Network
2.2.1 Step 1 Change a new IP address for MyPBX
Basic Settings – System &
Network
2.2.1 Step 2 Change Date and Time
Basic Settings – System &
Network
2.2.1 Step 3 Change a new password for the web GUI
Basic Settings – System &
Network
2.2.1 Step 4 Download the system prompts for MyPBX
Basic Settings – Extensions
2.2.2 Extensions
Step 5 Change the extension preferences
Step 6 Setup analog and SIP extensions
Step 7 To quick configure the IP phones through
phone provisioning
Basic Settings – Extensions
2.2.2 Step 5 Change the extension preferences
Basic Settings – Extensions
2.2.2 Step 6 Setup FXS and SIP extensions
Basic Settings – Extensions
2.2.2 Step 7 To quick configure quantity IP phones through phone provisioning
Basic Settings - SIP
extension
Register SIP extension - Manually
Basic Settings – SIP
extension
Basic Settings – Trunks
2.2.3 Trunks - Step 8 Setup various kinds of trunks
Basic Settings – Trunks
Configure PSTN trunk
Basic Settings – Trunks
Configure E1/T1 trunk
Basic Settings – Trunks
Configure ISDN BRI trunk
Basic Settings – Trunks
Configure GSM trunk
Basic Settings – Trunks
Configure SIP trunk
Basic Settings – Outbound
Route
2.2.4 Outbound route - Step 9 Setup outbound routes
Basic Settings – Outbound
Route
phone
number
To
match
pattern
No
Check the
next route
Yes
Transform
digits
Send to
destination
trunk
Input numbers – The numbers dialed through phones
Pattern - Special characters have special meanings
Transform digits – Copy from input / Remove / Insert digits
Send to destinations - Send to different trunks / branch offices
Basic Settings – Outbound
Route
Dial Pattern examples
Dial pattern will match from the beginning to the last one
We can choose different trunks for different calls
For 911, we can choose PSTN
For Local 7 digits calls, we might choose BRI or GSM
For Long Distance calls, we can choose VoIP trunk
X : Any Digit from 0-9
Z : Any Digit from 1-9
N : Any Digit from 2-9
[12345-9] : Any digits in the brackets (in this example, 1,2,3,4,5,6,7,8,9)
The ‘.’ character will match any remaining digits. For example, 9011.
will match any phone number that starts with 9011, excluding 9011
itself.
Basic Settings – Incoming
Calls
2.2.5 Incoming calls
Step 10 Setup business hours
Step 11 Upload or customize prompts
Step 12 Setup IVR
Step 13 Setup call queue
Step 14 Setup ring groups
Step 15 Setup DISA
Step 16 Setup conferences
Step 17 Setup inbound routes
Basic Settings – Incoming
Calls
2.2.5 Incoming call - Step 10 Setup business hours
Basic Settings – Incoming
Calls
2.2.5 Incoming call - Step 11 Upload or record prompts
Basic Settings – Incoming
Calls
2.2.5 Incoming call - Step 12 Setup IVR
Play IVR
prompt and
wait for key
Key
Press?
No
No
Reach
Repeat
count?
Yes
Valid
key?
Yes
Key event
destination
Yes
Wait for
Key time
out
Time out
destination
Invalid
destination
No
Basic Settings – Incoming
Calls
2.2.5 Incoming call - Step 13 Setup call queue
Basic Settings – Incoming
Calls
2.2.5 Incoming call - Step 14 Setup ring groups
Basic Usage – Logical
Steps
2.2.5 Incoming call - Step 15 Setup DISA
Basic Settings – Incoming
Calls
2.2.5 Incoming call - Step 16 Setup Conference
Basic Settings – Incoming
Calls
2.2.5 Incoming call - Step 17 Setup inbound routes
Basic Settings – Incoming
Calls
2.2.5 Incoming call - Step 17 Setup inbound routes
Mobility
extension
Input
Yes
Give Dial
Tone
Yes
Go to
configured
destination
No
Check
Next
rules
No
No
Match
Resource?
Match
business
hours
Yes
No
Match
caller ID
/ DID
Match
holiday
Yes
No
Go to
non-office
destination
Yes
Go to
holiday
destination
Basic Settings – DID
Caller
Phone Number:
13806048464
5503301
5503302
5503303
5503304
5503305
5503306
5503307
5503308
5503309
E1
501
502
503
504
505
Basic Settings – Others
2.2.6 Other settings
Step 18 Setup feature codes
Step 19 Setup SIP settings
Step 20 Setup voicemail
Step 21 Setup music on hold
Basic Settings – Others
2.2.6 Other settings – Step 18 Setup feature codes
# + Ext.
*1
*2
*02
*3
*03
*4
*04
*5
*6
*70
*71
*071
*72
*072
*73
*073
*74
*074
*75
*075
Leave voice message
One touch record
Read voice message
Voicemail Main Menu
Attended transfer
Blind transfer
Pick up the call
Pick up a specific extension
Intercom
Parking call
Reset to defaults
Note: When reset to defaults, the call forward default value will be
1) Always forward: Disable
2) Busy forward to voice mail: Enable
3) No answer forward to voice mail: Enable
4) Do not disturb: Disable
Enable always forward
Disable always forward
Enable busy forward
Disable busy forward
Enable no answer forward
Disable no answer forward
Forward to number(*74+phone number)
e.g.: *74501, it will forward the call to extension 501.
Forward to Voicemail
Enable do not disturb
Disable do not disturb
Basic Settings – Others
2.2.6 Other settings – Step 18 Setup feature codes
Basic Settings – Others
2.2.6 Other settings – Step 19 Setup SIP settings
Basic Settings – Others
2.2.6 Other settings – Step 19 Setup SIP settings
Basic Settings – Others
2.2.6 Other settings – Step 19 Setup SIP settings
Basic Settings – Others
2.2.6 Other settings – Step 20 Setup voicemail
Basic Settings – Others
2.2.6 Other settings – Step 21 Setup music on hold
Basic Settings – Security
2.2.7 Security
Step 22 Setup IP restriction on extensions page
Step 23 Firewall settings
Step 24 Backup and Restore
Basic Settings – Security
2.2.7 Security- Step 22 Enable IP Restriction for extensions
For local extensions
For remote extensions
Basic Settings – Security
2.2.7 Security– Step 23 Firewall & Blacklist are available
Sip attack packets
Firewall
Hacker
Our MyPBX can detect that huge amount SIP packets in short time is an abnormal for a SIP station. MyPBX will
add the IP address of the host, which send too many SIP packets in a very short time, into blacklist automatically.
Once the IP being added into blacklist, the host will not be able to send any packets to MyPBX unless the
administrator deletes the IP from blacklist manually. The normal SIP packets speed can be defined on IP blacklist
rule section. Sometimes, when the IP phone subscribe a lot BLF status on their phone, the operator's IP phone for
example, it will send a lot SIP packets as well. Then MyPBX might add the normal SIP extension into blacklist by
mistake as well. Therefore we need to define white list by adding common rules to accept trusted network/hosts.
Basic Settings – Security
2.2.7 Security- Step 23 Firewall configurations
Basic Settings – Security
2.2.7 Security– Step 24 Backup and restore
General Limitations
General limitations
General Limitations of MyPBX
MyPBX Technical Training
1
Introduction
2
Basic settings
3
Advanced settings
4
Solution
Advanced Settings – Call
control
3.1 Call control – Option 1 Only the selected extension can dial out
Advanced Settings – Call
control
3.1 Call control – Option 2 Setup a password for the outbound route
Advanced Settings – Call
control
3.1 Call control – Option 3 Setup PIN user for the outbound route
Advanced Settings – Call recording
3.2 Call Recording – only available in MyPBX Enterprise
Note that you need a hard disk installed in MyPBX before you can enable the call
recording feature. Below are suggested hard disk:
(Seagate)500G ST9500325AS 5400RPM 8MB SATAII interface laptop hard-disk
(Seagate)500G ST9500420AS 7200RPM 16MB SATAII interface laptop hard-disk
(Seagate)320G ST9320325AS 5400RPM 8MB SATAII interface laptop hard-disk
Advanced Settings – Call recording
3.2 MyPBX Enterprise- Recording Interface for administrator
Advanced Settings –
Recording
3.2 MyPBX Enterprise- Recording Interface for extension users
Advanced Settings – Firmware
Upgrade
3.3 Update firmware in MyPBX through two ways: HTTP & TFTP
Advanced Settings – Auto Provision
3.4 MyPBX act as an Auto Provision server
Get configurations files from MyPBX
Advanced Settings – Call through
Outlook
3.5 Call out through Outlook contacts
Task – Establish a small
network
MyPBX Technical Training
1
Introduction
2
Basic settings
3
Advanced settings
4
Solution
Solutions– Remote extension
4.1 Remote working solution
Solutions– Remote office
4.2 Remote office solution
Solutions– Traditional PABX
4.3 Connect MyPBX with traditional PABX
You may note that we can connect using BRI or PRI channels as well
Solutions – Skype Connect
4.4 Connect MyPBX to Skype world