NS1000 Version 2 Document for SE and Sales Training Network Survivability (Easy Explanation Edition) Rev 1.1C December 15, 2012 Panasonic System Networks PBX SE team Specifications and schedule are subject to change without notice. 1. Introduction Back-up is available automatically for SIP trunk incl E1 / PRI adapter, KX-NT/UT IP-phone and one look connection. PRI/E1 or SIP Provider Trunk Adaptor SIP Trunk KX-NS1000 (2nd) Back-up Master One-Look AK One-Look AK KX-NS1000 (1st) Master KX-NT KX-UT KX-NT Back-up master PBX works as slave PBX usually. But it works as master PBX after master PBX stops working. KX-UT PRI/E1 or SIP Provider Trunk Adaptor After master PBX stops working, KX-NS1000 Back-up Master SIP Trunk One-Look AK One-Look AK KX-NS1000 Master KX-NT KX-UT KX-NT KX-UT 2 2. Table of Contents Chapter Explanation 1 Specifications 2 Programming for Back-up Master 3 Programming for Back-up of SIP trunk 4 Programming for Back-up of KX-NT/UT phone 5 Programming for Isolated mode 3 Chapter 1 Specifications 4 11. Back-up of SIP trunk and KX-NT/UT Alternative Solution for W-CPU W-Power Supply Back-up is available automatically for SIP trunk incl E1 / PRI adapter and KX-NT/UT IP-phone. IP address of SIP server is pre-programmed to 2nd PBX also for back-up during working. PRI/E1 Adapter Trunk Adaptor or SIP Provider SIP Trunk IP address of 1st PBX (Master) and 2nd PBX (Back-up) can be assigned to NT. 1st PBX informs IP address of 2nd PBX to UT during working. One-Look AK One-Look AK KX-NS1000 (1st) Master KX-NS1000 (2nd) Back-up Master KX-NT KX-UT PRI/E1 Trunk Adaptor After master PBX stops working, SIP Trunk or SIP Provider KX-NS1000 Back-up Master One-Look AK One-Look AK 2nd If PBX cannot communicate with 1st PBX, 2nd PBX starts working for SIP provider. KX-NS1000 Master If NT/UT cannot communicate with 1st PBX, NT/UT starts working with 2nd PBX. KX-NT KX-UT 5 12. Back-up of One-look Back-up is available for One-look network also. One-Look AK One-Look AK One-Look AK KX-NS1000 Master KX-NS1000 Slave One-Look AK KX-NS1000 Back-up Master Back-up is available for Activation Key automatically. It works for 10 days as temporal AK after master PBX stops working. One-Look AK KX-NS1000 Master Other AK Temporal AK One-Look AK KX-NS1000 Back-up Master All AK of 1st PBX is informed to 2nd PBX during working. 6 13. Back-up of Analog CO and AK Back-up is available for Analog CO by parallel cabling. Telephone Company KX-NS1000 Master KX-NS1000 Back-up Master 7 14. Conditions for Back-up Conditions - Left message in Built-in VM for Master PBX cannot be transferred to Back-up PBX. It is recommended to use VM to E-mail feature always. - IP address of Master PBX and Back-up PBX is not same. So CTI application cannot work automatically. - Max. one Back-up Master can be assigned. - Because one IP phone is registered as two extensions for back-up, Max. 500 IP phones can work with Back-up feature. (Not all 1000) Max. 128 SIP trunk (incl E1/PRI adapter) for Back-up (Not all 256) One-Look AK One-Look AK KX-NS1000 (1st) Master 101 EXT 101 in 1st PBX EXT 301 in 2nd PBX 102 EXT 102 in 1st PBX EXT 303 in 2nd PBX 301 302 201 EXT 201 in 2nd PBX 202 KX-NS1000 (2nd) Back-up Master EXT 202 in 2nd PBX Ext 3xx in 2nd PBX works as Ext 1xx after master PBX stops working. Walking extension feature works automatically. 8 15. Isolated Mode When Back-up PBX also stops working, or Back-up PBX is not prepared, or communication between Slave PBX and Master PBX (incl Back-up PBX) stops, Slave PBX starts working independently. IP CH AK in Slave PBX IP CH AK in Master PBX Master Slave IP CH AK in Slave PBX IP CH AK in Master PBX Master Slave Conditions - AK for IP ch in Master PBX is not transferred to slave PBX. - AK for other such as Cellular Link feature is transferred to slave PBX. It works for 10 days as temporal AK after master PBX stops working. - If extension in slave PBX uses VM mail box in master PBX, VM cannot work. VM in same PBX should be used. 9 16. Return to Normal mode Back-up Master mode or Isolated mode does not stop automatically after communication with master PBX works again. Manual operation is required to Master PBX. This specification does not allow unexpected return before complete trouble shooting of network. Automatic return mode is under study for version 3. 10 17. Other conditions - System data is copied to slave PBX (Back-up Master / Isolated). System data is data which can be programmed by web maintenance console such as speed dial, ARS and so on. - Data in SRAM is not copied to slave PBX (Back-up / Isolated). SMDR / Charge / Error Log / Timed Reminder / Extension Dial Lock / Check-In Check-Out / Clean Up status / Login Logout / Ready Not Ready - When communication between master PBX does not work for 40 seconds (programmable), slave PBX restarts automatically, and Back-up Master mode or Isolated mode starts. - When back-up Master mode or Isolated modes starts, error log can be sent from slave PBX by e-mail. 11 Chapter 2 Programming for Back-up Master 12 Programming for Master 21. Programming - 1 Back-up master mode can be assigned when slave unit is added in “Add Site Wizard”. KX-NS1000 Master KX-NS1000 Other Slave KX-NS1000 Back-up Master (Slave) 13 Programming for Master 22. Programming - 2 KX-NS1000 Other Slave Back-up master mode can be changed to other slave PBX. KX-NS1000 Master KX-NS1000 Back-up Master (Slave) Note: New back-up master unit will be restarted automatically. 14 Programming for Master 23. Programming - 3 KX-NS1000 Other Slave Timer can be adjusted for back-up feature. KX-NS1000 Master KX-NS1000 Back-up Master (Slave) 1.“Multisite Keep alive Time-out time” value is used for Alive check for both Master and Slave. 2.”Multisite startup monitoring time” is used for Slave how long wait reply from Master whether start with Master/Backup Master or Isolated mode. 15 Chapter 3 Programming for Back-up of SIP Trunk incl E1/PRI adapter 16 Programming for Slave 31. Programming - 1 SIP server registration has to be pre-programmed to slave unit also. “Back-up mode” has to be programmed to work this only when communication between master PBX is disabled. PRI/E1 Adapter or SIP server Trunk Adaptor KX-NS1000 Other Slave TRG 1 for example KX-NS1000 Master KX-NS1000 Back-up Master (Slave) This program is available to other slave unit (Isolated mode). But Back-up Master is recommended because AK for IP channels is transferred to Back-up Master only. 17 Chapter 4 Programming for Back-up of KX-NT / KX-UT Phone 18 Programming for Slave 41. Programming - 1 Make extension as “Secondary”. This is dummy extension for walking extension. Dummy extension number such as 301 should be unused number for real extension now and in future. KX-NS1000 Other Slave KX-NS1000 Master KX-NS1000 Back-up Master (Slave) EXT 101 in 1st PBX EXT 301 in 2nd PBX 301 302 303 Virtual IP Extension card is required for back-up of KX-NT phone. Virtual UT Extension card is required for back-p of KX-UT phone. 19 Programming for Master 42. Programming - 2 KX-NS1000 Other Slave Assign 2ndary extension to 1st extension. 101 102 103 : 301 302 303 : KX-NS1000 Master KX-NS1000 Back-up Master (Slave) EXT 101 in 1st PBX EXT 301 in 2nd PBX 2ndary PBX IP address has to be assigned to KX-NT phone manually. KX-NT returns to Master PBX automatically when Master starts again. 2ndary PBX IP address is informed to KX-UT from master PBX automatically. KX-UT software has to be latest. 20 43. Programming - 3 Technically any back-up combination is available. But Master to Back-up Master is recommended because AK for IP channels is transferred from Master to Back-up Master only. KX-NS1000 Other Slave Real EXT 105 in Other Slave PBX Dummy EXT 305 in Master PBX Real EXT 106 in Other Slave PBX Dummy EXT 306 in Back-up Master PBX KX-NS1000 Master KX-NS1000 Back-up Master (Slave) Recommend Real EXT 101 in Master PBX Dummy EXT 301 in Back-up Master PBX Real EXT 103 in Back-up Master PBX Dummy EXT 303 in Other Slave PBX Real EXT 102 in Master PBX Dummy EXT 302 in Other Slave PBX Real EXT 104 in Back-up Master PBX Dummy EXT 304 in Master PBX 21 Programming for Master 44. Programming - 4 Programming for Slave Result can be confirmed as follows. Information of Clarify assign as Pair EXT. Primary/Secondary PBX 22 Chapter 5 Programming for Isolated mode 23 Programming for Slave 51. Programming - 1 KX-NS1000 Other Slave Isolated mode has to be enabled. (Default is disable.) KX-NS1000 Master KX-NS1000 Back-up Master (Slave) 24 Thank you ! The END 25