Staff Meeting Update July 2014 Making BJC Better Update • • • • • Call to action reminders Overview of core program and project teams Timeline Communications Next steps 2 Call to Action Reminder • Making quality health care affordable is an increasingly urgent issue for all – patients, insurers, employers, federal and state government, citizens and health care providers. • With the current and future changes in health care, it is vital we make changes to sustain our mission of improving the health of the people and communities we serve. • We need to make BJC better. 3 Overview of Core Programs and Projects Data Governance Core Clinical Solution Patient-Centered Outcomes Population Health Ambulatory Expansion BJC Collaborative Revenue Cycle Labor Productivity Purchased Services Supply Plus Clinical Operations Physician Solutions Ancillary Services (Lab & Pharmacy) Human Resources 4 Ancillary Services Sponsor: Kevin Roberts Lead: Trish Lollo Co-Leads: John Antes, Dave Brasch PI Specialists: Trevor Waldo, Eric Warnhoff Communications Support: Steve Kutheis, Bryan Maier Projects & Subprojects Laboratory Co-Leads: Frank Caruso, Ed Peterson Blood Management Lead: Bruce Hall Inpatient Pharmacy Co-Leads: Tom Hall, Kelly Mueller - Subprojects: Infusion Centers, IT, IV Room Processes, Staffing to Volume, System Standardization, BJH Specific Issues Retail Pharmacy Co-Leads: Jim Gray, Nancy Konieczny - Subproject: 340b 5 Clinical Operations Sponsor: Rich Liekweg Lead: John Lynch Co-Leads: Jill Skyles, Mel Donatelli PI Specialists: Gwendolyn Glovers, Brian Hoff, Patty Kallal, Laurie Wolf Communications Support: Jennifer Arvin, Dierdra Yates Projects & Subprojects 7 day/week Ancillary Ops Co-Leads: Chuck Davis, Brad Goacher Case Management Lead: Kelly Simunovich Daily Care Acceleration Meetings Co-Leads: Mitch Botney, Tim Tranor Patient Placement Lead: Dawn Marchetto PatientONTRAC Lead: Sharon Schmitt Physician Advisor Co-Leads: Robert Mahoney, Sebastian Rueckert 6 Data Governance Data Governance Sponsor: Rich Liekweg Co-Leads: Clay Dunagan, Larry Kayser Team Facilitator: Laura Tellmann Communications Support: Bret Berigan, Emily Brasel Projects & Subprojects Governance Lead: Laura Tellmann Stewardship Lead: Angela Boyd Quality Lead: Keith Woeltje Procurement: Lead: Carl McCann 7 Physician Solutions Sponsor: Lee Fetter Lead: Karen Canter-Koester Co-Lead: Doug Black PI Specialists: Mark Harris, Jay Mandava Communications Support: Karen Stewart Projects & Subprojects Practice Operations Lead: Karen Canter-Koester - Subprojects: Centralized Coding/Charge Entry/Scribe Eval, Patient Access Redesign, Patient Previsit Redesign, Patient Visit Workflow Redesign, POS Collections Referral Alignment Lead: David Knocke - Subprojects: Referral Alignment Data Collection, Referral Alignment Implementation Strategic Positioning Co-Leads: Karen Canter-Koester, Doug Black - Subprojects: Defined Organization, Financial Sustainability, Provider Rationalization/Capacity Plan 8 Human Resources Sponsor: Rhonda Brandon Lead: John Beatty Co-Lead: Ron McMullen PI Specialists: Stacy Arney, Caitlin O’Brien Communications Support: Emily Brasel Projects & Subprojects Absence Management Lead: Shawn Ray Benefits Lead: Shawn Ray Compensation and Premium Pay Lead: Chie Hudgins Purchased Services Lead: Chie Hudgins 9 Labor Productivity Sponsor: Lee Fetter Lead: Marianne Fournie Co-Leads: Mark Krieger, Lisa Olenski PI Specialists: Erika Colmenero, Leroy Love, Jennifer Merseal, Stef Rauscher, Trevor Waldo, Eric Warnhoff Communications Support: June Fowler Projects & Subprojects Ancillary Co-Leads: Ann Abad, Mike Kelly - Subprojects: Cardiology, EVS, Facilities, Imaging/Neurodiag, Lab & Pharmacy, Therapy Services Nursing Co-Leads: Jennifer Cordia, Peggy Gordin - Subprojects: ED Position Review or A2P Co-Leads: Mike Miller, Lisa Olenski Enterprise/Shared Services Co-Leads: Larry Kayser, Carl McCann, Marianne Fournie, Mark Krieger - Subprojects: CAM, Finance, Home Care, HR, IT, Revenue Cycle Periop Co-Leads: David Jaques, Marianne Fournie - Subproject: Periop/Endo/CSPD Productivity Data, Tool, Tracker Co-Leads: Lisa Olenski, Mark Krieger 10 Purchased Services Sponsor: Kevin Roberts Lead: Steve Kiewiet Co-Lead: Jim Sinek PI Specialists: Elaine Ladd, Liz Trimble Communications Support: Steve Dunn, Kim Kitson Projects & Subprojects Clinical Lead: Doug Pytlinski - Subproject: Linen Utilization, Medical Gas Management, Reference Lab Spend Food Co-Leads: Mike Kelly, Gary LaBlance, Nancy LeMaster - Subprojects: Catering Cost Reduction, Floor Stock Reduction, Food Supply Cost Reduction, Free Meals Expense Reduction, Patient Tray Utilization IT Co-Leads: Allison Knolhoff, Carl McCann Non-Clinical Co-Leads: Robert Erbs, Greg Patterson - Subprojects: PC Hardware - Subprojects: Building Automation, Courier Solution, HIM, Insurance, Marketing, Office Supplies & Print Devices, Parking, PC Power Management, P-Card & e-Payables, Plant Ops, Treasury 11 MBB Timeline Apr 14 May 14 June 14 July 14 Aug 14 Sept 14 Oct 14 Nov 14 Dec 14 Jan 15 Feb 15 Mar 15 Apr 15 May 15 June 15 Clinical Operations Physician Solutions Labor Productivity Purchased Services Ancillary Services - Laboratory Ancillary Services - Pharmacy Human Resources 12 Employee Communications Tools/Media • MBB employee intranet (accessible via BJCnet) – Frequently Asked Questions posted on MBB intranet – Includes a link to submit questions and comments • • • • • • • • BJC Today articles BJCnet postings Local hospital and service organization electronic publications Current Affairs in Health Care bi-monthly video series on BJCnet Staff meetings Town Hall meetings Management meetings 1:1 meetings 13 MBB Employee Intranet 14 MBB Employee Intranet Video Links to each Core Program Feedback loop 15 Next Steps • You will likely see some of our BJC team members and Huron partners in your area during the next few weeks and months. • Share your thoughts and ideas with them. • Stay informed! 16