“It's not about the physiology” During 2011 COPD in Christchurch accounted for: 1,256 admissions (3.5 per day) 5,952 bed days (two wards in winter) 1 in 4 being readmitted within 28 days 4 out of 5 arriving by ambulance Diabetes hospital admission rates OECD COPD hospital admission rates OECD Admissions to ChCh hospital for COPD – milder disease increasing ED attendance mode for admitted COPD patients COPD admission day of week 800 17% 737 15% 660 700 15% 676 14% 619 15% 657 600 14% 605 12% 514 Count 500 400 300 200 100 0 Mon Tue Wed Thu Day of Week Fri Sat Sun ED attendance with Resp. disease (>85% admitted) 09:00 – 17:00 The Tsunami of COPD • All these people in hospital are there because there are more people out there, all getting worse • We need more beds to cope • People come to hospital with COPD after hours What were we trying to change? • Patient response – how to stay well • Ambulance responses - assess severity by agreed criteria, knowing patient prior status – Call practice if well – Involve Acute Demand / 24 hour surgery if less well – Severe exacerbations or uncertain – ED • ED and AMAU responses – consider early supported discharge – ADMS or CREST – Acute Demand nurses in ED and AMAU – Enhance Acute Demand skill to treat COPD • Visibility of patient history / plan through technology CCMS & eSCRV Outcomes • Count of Acute Admissions • ED Attendances (Total and those brought by Ambulance) • Occupied bed days • % of patients admitted COPD admissions last 105 weeks Bed days last 105 weeks Bed days E65B last 105 weeks E65B Admissions last 105 weeks COPD Ambulance Numbers (1st July 2012 – 1 March 2013) Month Season Kept at Home (Acute Demand) GP 24 ED Hour Surgery Total % In Primary Care July Winter 2 4 38 186 230 19% August 7 62 16 116 201 42% Sept 11 60 14 128 213 40% October 8 57 18 114 197 42% 2 28 11 102 143 27% Dec 3 23 7 83 116 28% Jan 5 21 4 109 139 22% Feb 6 30 10 81 127 36% Nov Summer Eye Openers……. • • • • System Response The numbers! Ambulance Primary Care GP response Lessons Learned…… • Education / communication / engagement • Keeping it simple • What does success look like? Winter of 2013... • • • • More of the Same Meetings with Ambulance ramping up Risk stratification / use of Med’s database Joined up response - CREST – hospital and community • Additional links with the MDT