John D. Crossley, RN, PhD
It is required that an academic medical center with a residency training program be accredited.
The Accreditation Council on Graduate Medical Education (ACGME)
Institutional Requirements state: 'Institutions sponsoring participating
GME programs should be accredited by the JCAHO, if such institutions are eligible.
If an institution is eligible for JCAHO accreditation and chooses not to undergo such accreditation, then the institution should be reviewed by and meet the standards of another recognized body with reasonably equivalent standards. If the institution is not accredited, it must provide a satisfactory explanation of why accreditation has not been either granted or sought.'
ACGME notes that certain specialty training programs , like general surgery should be conducted in institutions accredited by JCAHO.
http://www.aha.org/aha/key_issues/patient_safety/accreditation/
A hospital or health system that does not have deemed status is able to participate in Federal health care programs such as Medicare – which funds GME- but:
If a hospital or health system chooses not to be accredited by either the JCAHO or the American Osteopathic
Association, the organization will be subject to periodic surveys by personnel of the respective state agency that licenses hospitals and other health care facilities (or its equivalent). The results of such surveys will serve to determine whether a hospital or health care system is eligible to participate in such Federal programs as Medicare.
http://www.aha.org/aha/key_issues/patient_safety/accreditation /
Scheduled months in advance
Primarily a retrospective review
Small teams of part-time surveyors with limited training
Unstructured care area visits
Focus on prior survey reports
Tailored primarily to national highvolume diagnoses
No scheduled surveys
Minimal retrospective review
Larger teams of full-time surveyors with extensive training
Tracer methodology
Global priority focus areas
Tailored to current inpatient census
Structured, based on physical patient care areas
Uniform across all organizations surveyed
Unit/clinic visits tightly scheduled and controlled
Primarily managerial staff participation in survey
Main focus on policies and procedures
Process-driven, directed by priority focus areas
Customized to the individual health care organization
Surveys follow provision of services across physical and programmatic boundaries
Multi-level staff participation
Main focus on actual care delivery
Each standard relates to one or more priority focus area
“Processes, systems, or structures in a health care organization that significantly impact the quality and
safety of care.” 2005 CAMH
Serve to integrate chapter elements of the accreditation standards
Goal: Improve the accuracy of patient identification.
Use at least two patient identifiers
(neither to be the patient's room number) whenever administering medications or blood products; taking blood samples and other specimens for clinical testing, or providing any other treatments or procedures.
Goal: Improve the effectiveness of communication among caregivers.
For verbal or telephone orders or for telephonic reporting of critical test results, verify the complete order or test result by having the person receiving the order or test result " readback" the complete order or test result.
Standardize a list of abbreviations, acronyms and symbols that are not to be used throughout the organization.
Measure, assess and, if appropriate, take action to improve the timeliness of reporting, and the timeliness of receipt by the responsible licensed caregiver, of critical test results and values
1.
Q.D.
2.
Q.O.D.
3.
U.
4.
IU
Write “daily”
Write “every other day”
Write unit
Write international unit
5.
Trailing zero (1.0 mg)
Never write a zero by itself after a decimal point
(1 mg)
6 .
Lack of leading zero (.1mg)
Always use a zero before a decimal point (0.1 mg)
7.
MS
8.
MS04
Write morphine sulfate or magnesium sulfate
Write morphine sulfate
9.
MgSO4 Write magnesium sulfate
10.
Ug Write mcg or micrograms
11.
Cc
12.
T.I.W.
Write ml or milliliter
Write 3 times weekly or three times weekly
Goal: Improve the safety of using medications.
Remove concentrated electrolytes (including, but not limited to, potassium chloride, potassium phosphate, sodium chloride >0.9%) from patient care units.
Standardize and limit the number of drug concentrations available in the organization.
Identify and, at a minimum, annually review a list of look-alike/sound-alike drugs used in the organization, and take action to prevent errors involving the interchange of these drugs.
Goal: Improve the safety of using infusion pumps.
Ensure free-flow protection on all general-use and PCA (patient controlled analgesia) intravenous infusion pumps used in the organization.
Goal: Reduce the risk of health careassociated infections.
Comply with current Centers for Disease
Control and Prevention (CDC) hand hygiene guidelines.
Manage as sentinel events all identified cases of unanticipated death or major permanent loss of function associated with a health care-associated infection.
Contact with a patient’s intact skin
Contact with environmental surfaces in the immediately vicinity of patients
After glove removal
Goal: Accurately and completely reconcile medications across the continuum of care .
During 2005, for full implementation by January 2006, develop a process for obtaining and documenting a complete list of the patient's current medications upon the patient's admission to the organization and with the involvement of the patient . This process includes a comparison of the medications the organization provides to those on the list.
A complete list of the patient's medications is communicated to the next provider of service when it refers or transfers a patient to another setting, service, practitioner or level of care within or outside the organization.
Goal: Reduce the risk of patient harm resulting from falls.
Assess and periodically reassess each patient's risk for falling, including the potential risk associated with the patient's medication regimen, and take action to address any identified risks.
Assessment and Care/Services
Communication*
Credentialed Practitioners
Appropriate Life Support certifications
Valid permit or Texas license
Equipment Use
Infection Control
Information Management*
Medication Management*
Organizational Structure
Orientation and Training
Patient Safety
Physical Environment
Quality Improvement Expertise and
Activity*
Rights and Ethics
Staffing
* Particular focus
Converts pre-survey data into:
information to focus survey activities,
increase consistency in the survey process,
customize the accreditation process.
Scott and White prepared for Tracer
Methodology by:
Inviting a Consultant team from Joint
Commission Resources: physician, nurse, and administrator
Nominating 48 S&W staff to be trained
Offering a day of didactic presentation & one half day of a tracer demonstration
Food in all patient care areas
Fragmented medical records with documents missing
No hand washing
Staff unaware of unit/clinic results on performance measures
Unsecured medications
Performance Measures
Percent of Heart Attack Patients Given ACE Inhibitor for LVSD
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
75%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 71%
SCOTT & WHITE MEMORIAL
HOSPITAL 81%
Performance Measures
Percent of Heart Attack Patients Given Adult Smoking
Cessation Advice/Counseling
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
75%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 73%
SCOTT & WHITE MEMORIAL
HOSPITAL 91%
Performance Measures
Percent of Heart Attack Patients Given Aspirin at
Arrival
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
91%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 90%
SCOTT & WHITE MEMORIAL
HOSPITAL 93%
Performance Measures
Percent of Heart Attack Patients Given Aspirin at
Discharge
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
86%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 85%
SCOTT & WHITE MEMORIAL
HOSPITAL 96%
Performance Measures
Percent of Heart Attack Patients Given Beta Blocker at
Arrival
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
84%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 81%
SCOTT & WHITE MEMORIAL
HOSPITAL 97%
Performance Measures
Percent of Heart Attack Patients Given PTCA Received
Within 90 Minutes Of Arrival
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
37%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 38%
SCOTT & WHITE MEMORIAL
HOSPITAL No data
Performance Measures
Percent of Heart Attack Patients Given Thrombolytic
Agent Received Within 30 Minutes Of Arrival
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
37%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 28%
SCOTT & WHITE MEMORIAL
HOSPITAL No data
Performance Measures
Percent of Heart Failure Patients Given ACE Inhibitor for LVSD
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
74%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 73%
SCOTT & WHITE MEMORIAL
HOSPITAL 76%
Performance Measures
Percent of Heart Failure Patients Given Adult
Smoking Cessation Advice/Counseling
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
65%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 62%
SCOTT & WHITE MEMORIAL
HOSPITAL 44%
Performance Measures
Percent of Heart Failure Patients Given Assessment of
Left Ventricular Function
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
78%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 72%
SCOTT & WHITE MEMORIAL
HOSPITAL 92%
Performance Measures
Percent of Heart Failure Patients Given Discharge
Instructions
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
45%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 42%
SCOTT & WHITE MEMORIAL
HOSPITAL 17%
Performance Measures
Percent of Pneumonia Patients Given Adult Smoking
Cessation Advice/Counseling
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
61%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 58%
SCOTT & WHITE MEMORIAL
HOSPITAL 26%
Performance Measures
Percent of Pneumonia Patients Given Blood Cultures
Performed Before First Antibiotic Received
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
82%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 79%
SCOTT & WHITE MEMORIAL
HOSPITAL 83%
Performance Measures
Percent of Pneumonia Patients Given Initial Antibiotic
Timing
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
72%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 70%
SCOTT & WHITE MEMORIAL
HOSPITAL 55%
Performance Measures
Percent of Pneumonia Patients Given Oxygenation
Assessment
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
98%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 97%
SCOTT & WHITE MEMORIAL
HOSPITAL 98%
Performance Measures
Percent of Pneumonia Patients Given Pneumococcal
Vaccination
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE UNITED STATES
43%
AVERAGE FOR ALL REPORTING
HOSPITALS IN THE STATE OF TEXAS -
EASTERN & SOUTHERN 38%
SCOTT & WHITE MEMORIAL
HOSPITAL 27%
Accredited
Provisional Accreditation
Conditional Accreditation
Preliminary Denial of Accreditation
Denial of Accreditation
Immediate Threat to Life
Scott and White would have failed
“A” List
Must do: no question, no debate
“B” List
Must do: can be modified to accommodate S&W practices
“C” List
Should do: JCAHO standards which, if not met, will result in demerits but not loss of accreditation
Remove all food in patient care work areas
Follow CDC guidelines for hand washing
Use of only approved abbreviations
Have qualified staff and equipment for patient population served
Practice time outs prior to surgery and other invasive procedures to verify right patient, right procedure, right site
Please proceed to the post test
Download the post test
Complete the post test
Return the post test to Dr. S.K. Oliver
407i TAMUII
Indications for handwashing include all of the following except:
A. Contact with a patient’s intact skin
B. Contact with environmental surfaces in the immediately vicinity of patients
C. After glove removal
D. Before entering a patient room
Scott and White performed least well in which of the following performance areas:
A.
Percent of Heart Attack Patients Given Aspirin at Arrival
B.
Percent of Heart Attack Patients Given Beta Blocker at
Arrival
C.
Percent of Heart Failure Patients Given Discharge
Instructions
D.
Percent of Pneumonia Patients Given Blood Cultures
Performed Before First Antibiotic Received
Please rewrite this these orders:
1.
6.U Regular Insulin Now
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1.
Pot chloride 10 meq 1 po QID #90
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