Unit Training
Information Management
Objectives
By the end of this session you should be able to:
• Populate all the required information on a
CFRR/ACR/PTR/PCR in accordance with
PHECC completion guidelines.
• Request a unique incident call number
(INCO)for transporting a patient in a Red
Cross vehicle.
Which Report do you use?
• A Cardiac First Responder Report (CFRR) is used if you
have attended a Cardiac arrest as part of a CFR in the
community group.
• An Ambulatory Care Report (ACR) is used for the general
treatment and discharge of a patient back to an event, that
the Irish Red Cross is covering.
• A Patient Transport Report (PTR) is used for the Inter facility
transport of a patient that has no interventions.
• A Patient Care Report (PCR) is used if a patient is to be
transported to an Emergency Department, there may also be
an ACR completed but a PCR must also be completed for
the transport.
Purpose of PCR/ACR/CFRR
• Clinical
– Recording pre-hospital care interventions and
medications administered is an essential clinical
responsibility of pre-hospital emergency care
practitioners.
– Documents the events preceding and possible
hospital admission of the patient (ref PCR).
Purpose of PCR/ACR/CFRR
• Legal
– Patient Care Report’s identify the care that
has been given to a patient.
– Properly completed it will give protection
and be an essential aid if called as a
witness in court.
Purpose of
PCR/PTR/ACR/CFRR
Organisation Information
– Activity related information can assist in future
planning and development.
– May be used for Public Health monitoring and to
provide information for research into new skills,
services, equipment and other resources required
in the future.
– Assist in the development of both service and
individual training plans.
Purpose of PCR/ACR/CFRR
Inaccurate documentation is potentially
damaging to patients, the IRC (Service
Provider) and the standing of the prehospital emergency care practitioner.
CFR Report
Ambulatory Care Report
Patient Care Report edition 3
Patient Care Report edition 3
OHCAR
• The Out of Hospital Cardiac Arrest
Register is a National Register that will
assist in better understanding of the
causes and interventions in cardiac arrest.
• Please ensure if you have attended a
Cardiac Arrest that the OHCAR section on
the back of the PCR is completed with the
most information that can be obtained
Patient Transport Report
Entering Information on Forms
• Accurate
• In real time if
possible
• Factual
• Complete
• Legible
• Correct
•
•
•
•
•
•
•
Objective
Errors
Signing – PIN
Tick Box
Coded Entry
Abbreviations
Numerical
See www.phecit.ie for more information on form
completion
Requesting an INCO number
1. To request an INCO
number text
087-2873955
with INCO 1234
•
•
No commas or
apostrophes.
Insert one blank space
between INCO and your
PHECC number.
Inputting an INCO number
1.
2.
3.
You will receive back, by
text your INCO incident
number.
Record this number in the
Incident Number field box on
the Incident Information
page of the PCR.
Record your PHECC PIN in
the correct Attending or
Supporting field boxes.
Communications Centre Codes
1. Communications
codes are to be
entered into the CC
code field box on
the PCR.
2. The code that is
used is the region
that the incident
has occurred in.
Communications Centre Codes
Communication Centre
Irish Red Cross Region
CC30
IRC Head Office
CC31
Dublin North East
CC32
Dublin Mid Leinster
CC33
Southern
CC34
Western
CC35
Commercial Services Department
CC36
Spare
CC37
Spare
CC38
Spare
CC39
Irish Red Cross Search and Rescue
(2 MRT’s and 1 Lifeboat)
Station Code
Station Code
IRC Area
Station Code
IRC Area
CA
Carlow
LC
Limerick
CB
Cavan
LD
Longford
CL
Clare
LA
Louth
CE
Connemara
MA
Mayo
CR
Cork
MC
Meath
DE
Donegal
MB
Monaghan
DB
Dublin Borough
O
Offaly
DC
Dublin Fingal
S
Sligo
DA
South Co. Dublin
LE
Leitrim
DD
Dun Laoghaire/Rathdown
R
Roscommon
G
Galway
T
Tipperary
KC
Kerry
WA
Waterford
KA
Kildare
WD
Westmeath
KL
Kilkenny
WB
Wexford
LB
Laois
WC
Wicklow
RC
Head Office
SA/SB
Spare
Handover Report
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Provide age and gender of patient.
Describe incident and chief complaint.
Describe patient’s level of responsiveness.
Report vital signs and examination results.
Report pertinent medical condition in
SAMPLE format.
• Report interventions provided.
• Hand over top copy (original) of PCR.
Summary
• Purpose of Patient Care Report
completion.
• Information entry onto CFRR/PTR/
ACR/PCR.
• Handover Report.
References
• Irish Red Cross SOP’s Patient Care
Reporting ver. 1.3
• PHECC STN003-PCR Information Standard
ver. 2.0
• 3rd Edition PCR Completion guide (AudioVisual)
• Ambulatory Care Report Guidebook
• CFR Report Completion Guide
• PHECC Glossary of terms ver.1.0
• All PHECC documents can be downloaded or
viewed from www.phecit.ie