HATTIESBURG FAMILY HEALTH CENTER
66 OLD AIRPORT ROAD, HATTIESBURG, MS
2 ND LARGEST PROVIDER OF HIV CARE IN
STATE; 725 PLWHA SERVED SINCE 1/2013
Mission: To provide access to affordable quality primary and preventive health care to our
Communities in a patient centered, safe, compassionate environment.

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Originated out of a recommendation by the HIV QMI on June 6,
2012 to increase the efficiency of clinic flow for new patients
Started project in August 2012 to eliminate 2 nd initial visit
Goal-75% of patients to complete initial enrollment/labs visit prior st visit within 2 weeks of initial visit and to initiate HAART and/or OI prophylaxis on the to 1 office visit
Benefits-Familiarity of clinic location, staff and clinic flow, initial rapport building, decrease wait time for the initial visit, lab results/HAART initiation and /or OI prophylaxis when warranted on initial visit and eliminate a 2 nd visit to start HAART/review of labs
Barriers-lack and/or limited transportation, work schedules, inability to contact patient or too ill to keep scheduled appointment

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Used PDSA model for improvement
Improvement in the time of initiation of
HAART/OI prophylaxis of new patients
Improvement in data collection and reporting
Improvement in communication among the health care disciplines
Extended lab hours and added transportation shuttle service to help eliminate barriers

August 2012-December
2012
19
(73%)
26
January-May 2013
New
Patients
Scheduled
Kept Lab/
Enrollmen t Appt
13
(62%)
21
New
Patients
Scheduled
Kept Lab/
Enrollment
Appt

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Will continue this project until August 2013 to reach goal
Will continue to work with patients to improve adherence to initial enrollment/labs visit
Staff, HIV QMI committee and administration had strong buy-in for project
Will also monitor those newly diagnosed patients from August to present for retention in care
Will continue to improve on eliminating barriers to keep initial enrollment/labs visit