Overview of Client-Facing Technology

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BV Fusion Overview and
Demonstration
Compass-USA
• Chris Lilly
• Compass Group
• BV Fusion platform demonstration
– Client Portal
– Pulse
• What is a Platform?
– A set of enterprise class applications used to quickly
create new business applications
• It should
– Scale
– Extend
– Adapt
What is a Platform?
• What is a client portal?
– One stop shop for all the information a client is
interested in reviewing
• It should
– Let them know how we have done
– Tell them where we are headed
– Point out opportunities for improvement
What is a Client Portal?
• What is data acquisition?
– The ability to collect and use valuable information
that isn’t available in a transaction, financial or
operations based system.
• It should
– Collect useful data easily
– Maintain relevant legacy data
– Scale contextually
What is a Data Acquisition Platform?
Vending
Dining
Facilities
Office
Coffee
Catering
Many
Services
Many Services
Customer Service History
Operational
Metrics
Consumer
Feedback
Financial
Results
Health and
Safety Updates
Project
Statuses
KPI Results
Many Dimensions
Collect
Consolidate
Align
Cleanse
Aggregate
Many Sources
BV Fusion ACE
BV Fusion Portal
Administrative tool used
for configuring security,
data collection, ETL, data
quality and portal
configuration.
Customized client portal
that presents dashboards
that report performance,
sales, costs and customer
service feedback.
Services based data
collection engine used to
collect feedback and drive
internal processes.
Dashboard used to judge
how well our subcontractors
are serving our clients.
BV Fusion Pulse
BV Fusion Vendor Scorecard
Platform
Corporation
Operational Sector
Operational District
Operational
Region
Unit
Typical Aggregation
Unit
Client Centric Aggregation
https://www.bvfusion2.com/
Phone: 763-287-7204
Email: chris.lilly@compass-usa.com
Website: www.compass-usa.com
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