Records Management and Retention Steve Wilcox– Vice President Intertribal Software Consultants, Inc. Valerie Powell – Director – Home Finance Department Housing Authority of the Choctaw Nation Government Gaming Education ISC Health Services Housing RM – Records Management and Electronic Records Management: Records Management - the field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records. • • Record Schedule: • A records schedule provides an approved retention period an agency has to keep a record. • A record schedule identifies records as either temporary or permanent and provides instructions on how to dispose records. • A record schedule is mandatory for all agency records regardless of physical form (i.e., paper and electronic records). Disposition Policy and Process: • Policy for disposing of records. Disposal Policy does not always mean destruction. It can also include transfer to a historical archive, museum, or private individual. • Destruction of records ought to be authorized by law, statute, regulation, or operating procedure, and the records should be disposed of with care to avoid inadvertent disclosure of information What – Why – When - How • Identify Documents / Records and determine their life cycle • Identify Authority and standards for particular document types •HUD •IRS •Housing Board •Tribal Counsel •Create and Document Schedule for that Record Type •Identify Records Manager Authority •Document Disposition Lifecycle Hold invoice for at least 3 years after it’s paid, then destroy Active Retention Disposition Cutoff Hold invoice for at least 3 years after it’s paid, then destroy Invoice paid eligible for cutoff 01/15/2014 Active Retention Disposition Retention Hold invoice for at least 3 years after it’s paid, then destroy Invoice paid eligible for cutoff 01/15/2014 Active Retention = 3 years Disposition Disposition Hold invoice for at least 3 years after it’s paid, then destroy Invoice paid eligible for cutoff 01/15/2014 Active Eligible for disposition 01/15/2017 Retention = 3 years 1 record folder = 3 records manager actions Disposition • It has to be a priority • Create a Project and Project Manager • Part of bigger initiative • Consider ERM as part of initiative • Going Green – Paperless • ROI and Cost Benefit Analysis •Accountability & records as evidence •Standards & controls •Protection & security •Audit trails & reporting •Capture, access & retrieval •Disposal and archiving •Supporting business continuity Readiness of the agency’s Records Management staff is critical to success of ERM. Some questions to be answered: Does your agency have a functioning records management program? Will current RM staffing levels support an ERM environment? Does your agency have an up-to-date listing of records? Does your agency have an enterprise-wide records classification scheme or file plan? Do all staff understand and know how to use the agency file plan? 16 •Shared Folder on Server with PDFS •Microsoft SharePoint •ERM Systems •Laserfiche •Filenet •Kofax •Vistascan •Code: An identifier for the series. If the repository was configured to require unique codes, a code must be present and each code must be different from all other codes. If the repository was not configured to require unique codes, the code can be the same as another record series code, or can be left blank. •Name: The name of the record series, this is a required field. •Description: A description of the record series. •Designate records within this collection as permanent: This checkbox provides a default value for whether newly created record folders will be marked as having permanent records status. Permanent records cannot be assigned to a retention schedule with a Destruction final disposition. •Cutoff Instruction: Provides a default cutoff instruction for record folders stored within the record series. •Retention Schedule: Provides a default retention schedule for record folders stored within the record series. •Vital Records: Defines whether records stored under the record series are vital by default, and if so, what their review cycle or interval is. •Disposition Authority: An authority that empowers a user to perform disposition actions. •Apply changes to child record series and record folders. This checkbox defines whether changes made to the record series will affect the folders and records contained within it. • Capture • Scan • Import • Integrate • Classify • Metadata • Index • Control • Secure • Life Cycle Implementation Cloud Based Mobile Data Capture Solutions Automate Field Data Collections from your Field Workers Housing – CHR – Asset Management – Asset Management – Health Services Out-of-the-Box Functionality Additional Capabilities: •The intuitive, Windows-based Laserfiche client. •DoD 5015.2-certified Records Management. •Laserfiche content server. •Audit Trail tracking. •The Laserfiche Workflow automation system. •High-volume document capture and processing •Laserfiche Scanning tools that support TWAIN and ISIS scanners. •Fully functional thin client for Web access. •Microsoft Windows/Office interoperability to archive Outlook email and more. •Read-only public Web portal. More than 60 built-in activities help you create workflows quickly, or you can create and run custom Laserfiche Workflow activities with VB.NET or C# scripts. A graphical Workflow Designer enables you to create workflows by mapping your business process with an intuitive interface for testing, modifying and supporting Workflow activities. With Laserfiche Forms, there is no “paper form” or “document,” but instead a rich UI and integration with workflow and mobile that allows the efficient movement of business information. Once a form has been submitted, an embedded workflow engine and dashboard ensure that appropriate action is taken quickly, allowing organizations to make measurable, targeted improvements in employee productivity. Copyright 2012 Tenant Management Software For Indian Housing Authorities Copyright 2012 Tenant Information Tracking GPS Mapping Contact us today for a FREE Webinar. Phone: 580.931.3061 www.InterTribalSoftware.com info@intertribalsoftware.com Copyright 2012