Best Practice Site Induction
William (Bill) Byrne
National Manager- Health, Safety, Security, Environment
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Best Practice Inductions
Airline Industry
What do you remember when the “chips are down”
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Best Practice Inductions
Knowledge and Skill
Aristotle’s
(384 BC – 322 BC)
thoughts
Knowledge and Skill obtained by one of two methods

INDUCTION (imparted by another)

DEDUCTION (obtained by personal observation and extrapolation)
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Best Practice Inductions
Inductions – Defined and Purpose
Induction defined

A ceremony or formal act by which a person is inducted,
as into office or military service

A type of training given as an initial preparation upon
taking up employment.
Purpose

Provision of information

Impression of “Culture” of the organisation

Help new employees reach performance level

Assist in mitigating/controlling risk of harm
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Best Practice Inductions
Legislation
According to WorkCover Legislation:
Meaning of “OHS induction training” 216 Meaning of “OHS induction training”
 (1) For the purposes …. "OHS induction training" means training referred to in each of
the following paragraphs completed to the satisfaction of the person conducting the
training:
(a) general health and safety induction training that complies with clause 217,
(b) work activity based health and safety induction training that complies with
clause 218 and relates to the particular type of construction work to be
carried out,
(c) site specific health and safety induction training that complies with clause
219 and relates to the particular site at which the construction work is to be
carried out.
 (2) An approval by WorkCover of OHS induction training for the purposes of Part 15 of
the Construction Safety Regulations 1950 (being an approval in force immediately
before the commencement of this clause) is taken to be an approval by WorkCover of
the training for the purposes of this Regulation.
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Best Practice Inductions
Best Practice Inductions
Critical

Desired Outcome
Background appreciation:




Target Audience
Learning Styles
Delivery Mode / Medium
Content and learning verification
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Best Practice Inductions
History
One on One
Classroom Induction
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Best Practice Inductions
Learning Styles
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Best Practice Inductions
Mediums




On-line (e-learning)
 Processing / visual / auditory
Lecture (singular-no interaction)
 Visual / auditory
Classroom settings (mixed
media with interaction)
 Processing / visual / auditory
Field / Practical
 Kinetics / visual / auditory /
processing
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Best Practice Inductions
Limitations/Barriers
Competing Business Drivers

TIME `

PRODUCTIVITY
- viewed as non-profit making
- who should pay for the time
- lack of flexibility
- lag in addressing issues
“These new employees don’t
need to be inducted. They are
all ex-Hollywood stuntmen”
Competing Personal Drivers
 Cultural / Language / competency with induction medium
 Learning style
 Familiarity / Attitude
 Relationship with instructor
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Best Practice Inductions
INDUCTION PROGRAM GUIDELINE MATRIX
Induction Program
Contract / Project Based
Corporate / Home Office
Content
Visitor
Technical Specialist
Provider
Positional Contractors
/ Semi-permenant
Office Staff
Management
Visitor
Office Staff
Field employees &
Subcontractors
Optional (Advised)
Optional (Advised)
Optional (Advised)
Optional (Advised)
Required
Required
Required
(Ex,N,O,1,T)
(Ex,N,Mgr,O,1,T)
(Ex,N,Mgr,O,1,T)
(Ex,N,Mgr,O,1,T)
N/A
N/A
N/A
Industry Induction
Comply with Code of Practice or Guidance Note
N/A
Optional (Advised)
(Ex,N,O,1,T)
(Ex,N,O,1,T)
(Ex,N,O,1,T)
(Ex,N,O,1,T)
Visitors
Basic HSE Information (Emergency Response,
Hazard Reporting and Injury Mgnt)
Required
(Cp,Mgr,S,Cl,1/2,Nil)
N/A
N/A
N/A
N/A
Level 1
Company Orientation and Introduction (Basic
Philosophies and Expections of HSE Mgnt)
N/A
N/A
N/A
Level 2
Departmental Mngt Induction (Procedures /
Systems/Processes)
N/A
N/A
N/A
Level 3
HSE Mngt & Expectations for the location (office /
work site/project/contract)
N/A
Level 4
HSE Mngt req. position specific (ie Scaffolder;
Electrician; Crane Driver; Rigger; Welder; Process
Operator)
N/A
(Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T
/P)
/P)
/P)
/P)
Level 5
Periodic HSE Mngt Refresher or specific
Shutdown / Project Induction
N/A
(Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T
/P)
/P)
/P)
/P)
Level 6
Full HSE Mngt Re-induction
N/A
Visitor &
Short term
Basic HSE Information (Emergency Response,
Hazard Reporting and Injury Mgnt)
Full Site HSE
Induction
Client Induction Program
Company (Contract / Project) Induction Program
Induction Program Matrix
Required
Required
(Cp,Mgr/HR,S,O/Cl,1/2,T)
(Cp,Mgr/HR,S,O/Cl,1/2,T)
Required
Required
(Cp,Mgr/HR,S,O/Cl,1/2,T)
(Cp,Mgr/HR,S,O/Cl,1/2,T)
Required
Required
Required
Required
(Cp,HSE/Mgr,S,O/Cl,1/2,T)
(Cp,Mgr/HSE,S,O/Cl,1/2,T)
(Cp,Mgr/HSE,S,O/Cl,1/2,T)
(Cp,Mgr/HSE,S,O/Cl,1/2,T)
As Required
As Required
As Required
As Required
As Required
As Required
As Required
As Required
Required
(Cp,Mgr,S,Cl,1/2,Nil)
N/A
N/A
N/A
Required
Required
(Cp,HR/Mgr,S,O/Cl,1/2,T)
(Cp,HR/Mgr,S,O/Cl,1/2,T)
Required
Required
Required
(Cp,HR/Mgr,S,O/Cl,1/2,T)
(Cp,HR/Mgr,S,O/Cl,1/2,T)
(Cp,HR/Mgr,S,O/Cl,1/2,T)
Required
Required
Required
(Cp,Mgr/HSE,S,Cl,1/2,T)
(Cp,Mgr/HSE,S,Cl,1/2,T)
(Cp,Mgr/HSE,S,Cl,1/2,T)
As Required
As Required
As Required
(Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T
/P)
/P)
/P)
N/A
(Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T
/P)
/P)
/P)
As Required
As Required
Required
Required
(Cp,Mgr/HSE,S/N,O/Cl,1/2,T)
(Cp,Mgr/HSE,S,O/Cl,1/2,T)
(Cp,Mgr/HSE,S,O/Cl,1/2,T)
N/A
N/A
N/A
N/A
N/A
Client General Site Induction
N/A
N/A
N/A
N/A
N/A
N/A
Area / Plant
Induction
Specific Induction Contents (ie for Phase Changes Contrustion to Commissioning to Ops; or Specific
Processes - Permit to Work)
N/A
N/A
N/A
N/A
N/A
N/A
Reinduction
Reinduction of the Client General Site Induction
Contents
N/A
N/A
N/A
N/A
N/A
N/A
Provider
Resp Dept
Location
Delivery Mode:
Approp Size
Assessment
P = Principle
Cp = Company
E = Extrnl RTO
HR = Human Res
HSE = Safety
Mgr = Dept Mngr
S = onsite
N = offsite
O = Online
Cl = Classroom
F = Field
1 = 1 on 1
2 = small group
3 = large group
Nil = None req.
T = Theory
P = Practical
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Required
(Cp,HR/Mgr,S,O/Cl,1/2,T)
N/A
(Cp,Mgr/HSE,S/N,O/Cl,1/2,T)
Legend:
Management
N/A
Required
(P,Mgr,S,O/Cl,1/2,Nil/T)
As Required
As Required
As Required
Required
Required
Required
(Cp,Mgr/HSE,S,O/Cl,1/2,T)
(Cp,Mgr/HSE,S,O/Cl,1/2,T)
(Cp,Mgr/HSE,S,O/Cl,1/2,T)
N/A
N/A
N/A
Required
Required
Required
(P,Mgr/HSE,S/N,Cl,1/2,T)
(P,Mgr/HSE,S/N,Cl,1/2,T)
(P,Mgr/HSE,S/N,Cl,1/2,T)
As Required
As Required
As Required
(P,Mgr/HSE,S/N,Cl/F,1/2,T/P)
(P,Mgr/HSE,S/N,Cl/F,1/2,T/P)
(P,Mgr/HSE,S/N,Cl/F,1/2,T/P)
Required
Required
Required
(P,Mgr/HSE,S/N,O/Cl,1/2,T)
(P,Mgr/HSE,S/N,O/Cl,1/2,T)
(P,Mgr/HSE,S/N,O/Cl,1/2,T)
Best Practice Inductions
Outline of Best Practice – LEVEL 3 Induction
Content: HSE Expectations and Hazard/Risk Process Management for Contract

Welcome; Expectations (including non-negotiables); USafe Cultural Overview
– Contract Manager / Superintendent delivered; Linked with Performance Mngt







Scope of Work for Contract
- facilitator delivered; classroom setting
Primary Hazards/Risk
- facilitator delivered; classroom – small group discussion and exercises
Primary Workflow Processes
- facilitator / Supervisor delivered – flowcharts & overviews; engagement exercises
Communication, Consultation and Issue Resolution
- facilitator / Supervisor delivered – flowcharts & overviews; engagement exercises
Event Management (Incidents; Injuries; Emergencies)
- facilitator / Supervisor delivered – flowcharts & overviews; engagement exercises
Initial Induction assessment
- Mixture of multi-choice and short answer marked in classroom together
Site Orientation and Crew Integration
- Direct Supervisor or Senior Leading Hand
Within Week – Contract Manager 1:1 follow-up
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Best Practice Inductions
Singular Event v’s Progressive Style
Induction
& Assessment
Induction
& Assessment
Induction
& Assessment
1-3 yr Refresher
1-2 month
Refresher
• Follow-up assessment (End week 1)
• Ongoing reinforcement of critical
risk management controls
(linked at Pre-Start or Toolbox Meetings)
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6 month
Refresher
1-3 yr Refresher
Best Practice Inductions
Summary
Best Practice Inductions
 Clearly defined Outcome
 Suits Audience
 Engages (learning styles / medium / mode )
 Sticky Learning (knowledge and skills retained).
Consider
 Competing influences
 Developing Company Induction Matrix
 Progressive Approach rather than Singular
 Management Involvement is critical
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Best Practice Inductions
Questions ?
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