The Cutting Edge Approach with Assistive Technology Presenters: Lorraine Norwich MSIS, BSME Assistive Technology Specialist and Vocational Evaluator and Eileen Slutsky, M.A., CRC, CVE Director, Disability & Assessment Services Jewish Vocational Service Los Angeles Manufacturing One Task jobs have gone offshore and we need to place consumers in Multi Task jobs Assistive Technology plays a key role in this process Overview Vocational Practices Assistive Technology used in Vocational Practices Universal Design Application of Assistive Technology with Vocational practices Examples Of Creative Approaches And Success Stories Discussion VOCATIONAL PRACTICES Workforce Development All programs that prepare people for work, including educational segments, special programs, and job training and employment programs that involve job seeking skills training and placement Accreditation In 2001, the Commission on Accreditation of Rehabilitation Facilities (CARF) included Assistive Technology as a service category in its Employment and Community Services Standards Manual. This move to review and accredit this area demonstrated the need for quality control in measuring accuracy for Assistive Technology services. Standards for other services also look at the use of Assistive Technology and necessary accommodations. http://www.carf.org/ Standardized Vocational Evaluation Tests Used at Community Work Services and Jewish Vocational Services Vocational evaluation tests the person's transferable skills to assess: •Aptitudes •Achievement Skills •Vocational interests •Strengths and limitations •General abilities •Specific needs and interests Academic Tests RAI Reading Index RAI Arithmetic Index ABLE II ABLE IIII WRAT 3 Tests of Adult Basic Education RAI Reading Index Picture/Word Association Word Decoding Phrase Comprehension Sentence Comprehension Paragraph Comprehension RAI Arithmetic Index Addition and Subtraction of Whole Numbers Multiplication and Division of Whole Numbers Fractions Decimals and Percentages No calculator is allowed, unless there a person has no functional vision. ABLE II and ABLE III Vocabulary Reading Comprehension Spelling Language Number Operations Problem Solving WRAT III Reading - From a list of words Spelling Arithmetic ( 15 minute test) Interest Inventories Harrington O’ Shea Career Clusters COPS Career Occupational Preference System - Combined Interests, Aptitudes and Work Values O’Net shows occupations http://online.onetcenter.org/ Examples of Psychometrics Bennett Mechanical Comprehension Test – diagrams with written words Minnesota Paper Form Board Test Spatial Relations uses only diagrams Minnesota Clerical Test- Speed and Attention to Detail with words and numbers Work Samples Crawford Small Parts Dexterity Test Fine/Finger and Manual Dexterity Bennett Hand Tool Test - Skill and Dexterity with Tools Whole Body Range of Motion (V9) Size Discrimination/Bi-Manual Ability (V2) Examples of Computer Testing SRA Computer Operator Aptitude Battery to determine ability to do computer programming that includes Sequence Recognition Format Checking Logical Thinking ProveIt software application testing http://www.proveit.com/default.htm Qwiz Additional Tests used at Jewish Vocational Service Los Angeles Interest Inventories Self-Directed Search VPI (Vocational Preference Inventory) – Gordon Occupational Checklist II COPES (Career Orientation Placement & Evaluation Survey) COPS-PIC (Career Occupational Preference System Picture Inventory Of Careers) SPOC (Sistema de Preferencia Ocupatcional de Carreras) WRIOT (Wide Range Interest Opinion Test) EUREKA OASYS Occupational Briefs Academic - Achievement Tests ABLE (Adult Basic Learning Examination) Screening Battery TABE (Tests of Adult Basic Eucation) RAI Reading Index-12 (goes through 12th grade) RAI Arithmetic Index-12 (goes through 12th grade) Gates-Mac Ginitie Reading Test (Level AR: Adult Reading) CASAS (Comprehensive Adult Skills Assessment System) The Woodcock-Johnson III Complete Battery (Tests of Achievement & Tests of Cognitive Abilities) Bateria III Woodcock-Munoz (Pruebas de Aprovechamiento & Pruebas de Habilidades Cognitivas) Comprehensive Assessment Batteries CareerScope APTICOM DAT (Differential, Aptitude Tests) Aptitude Tests Watson-Glaser Critical Thinking Appraisal PTI-Oral Directions Test Employee Aptitude Survey SRA Mechanical Clerical Ability Battery Minnesota Rate of Manipulation Purdue Pegboard CALIP (Computer Aptitude, Literacy and Interest Profile) Aptitude Tests (Con’t.) SRA Word Processor Battery CSSI (Customer Service Skills Inventory) Sales Aptitude Test Teamwork-KSA SRA Pictorial Reasoning Work Samples JEVS/VITAS Valpar Component Work Samples Independent Perceptual Screening (Spatial Aptitude) Small Tools-Mechanical Numerical Sorting Upper Extremity Range of Motion Multi-Level Sorting Simulated Assembly Whole Body Range of Motion Tri-Level Measurement Soldering and Inspection (Electronic) Electrical Circuitry and Print Reading Others Raven’s Standard Progressive Matrices TONI-3 (Tests Of Non-verbal Intelligence-3) BETA III Adult Learning Style Profile Social And Prevocational Information Battery (Revised) SIV (Survey of Interpersonal Values) TTS (Thurstone Temperament Schedule) MBTI (Myers-Briggs Type Indicator) BESI (Barriers to Employment Success Inventory) ASSISTIVE TECHNOLOGY USED IN VOCATIONAL PRACTICES Assistive Technology Categories Communications Aids Computer Access Aids Vision Aids Education and Learning Aids Ergonomic Equipment Hearing and Listening Mobility and Transportation Seating and Positioning Memory Aids Communication Aids Computer Access Aids Computer Software and Input Devices and Vision and Reading Aids Scanners and Screen Readers Scanning is a process of using an electronic input device to convert analog information such as print material, maps, photographs, etc., into a digital format usable by a computer or hand held device. A screen reader is a software program that uses synthesized speech to "speak" text and graphics out loud. This type of program is used by people with learning disabilities and people who are blind and visually impaired. JAWS Used mainly for People who are visually impaired Hot keys – are used to work with Jaws e.g.. Open is Ctrl + O Dolphin http://www.dolphincomputeraccess.com/product s.asp?cat=1 Lunar Plus Magnifier with Speech Pocket Hal Kurzweil 3000 Used for People who are Learning Disabled – Mouse Driven Read & Write Gold http://www.texthelp.com/rwg.asp? q1=products&q2=rwg Inbuilt and Downloadable Accessibility Features Microsoft http://www.microsoft.com/enable/products/wind owsxp/default.aspx Apple Accessibility http://www.apple.com/accessibility/ Narrator, the free screen reader, included in Windows XP and can be accessed simply by pressing the 'windows' key and U. You have to copy what you are going to listen to ORCA from Sun Microsystems Note: All of the above have limited features. New Operating System Vista http://www.microsoft.com/enable/products/wi ndowsvista/ ReadPlease Free Version of this Screen reader Web Site for 2003 version http://www.readplease.com/ You have to copy what you are going to listen to Magnification Software MAGic, Zoomtext and BigShot Closed Circuit Television (CCTV) Versatile PC Compatible Free Standing Portable Hand Held Devices Digital Hand held devices allow people to walk around and listen to information Comparison of devices http://www.rfbdnj.org/equipcompare.htm l Comparison of Digital Software Products http://www.rfbdnj.org/softcompare.html Hand Held Device Telex Designed for people who have a visual impairment or learning disability, this DAISY CD Player also accepts standard CDs and MP3 CDs. The player will provide instant access to specific page numbers and chapters in the DAISY structure, and includes a full numeric keypad with book-marking feature. Roller Mouse PerFit Mouse Trackballs Keyboards Examples of Alternative keyboards Colored Keyboards Keyboards Examples of Alternative keyboards Left handed Keyboard Large Print labels Hands Free Input Speech to Text Dragon Naturally Speaking Speech to Text Software Education, Learning and Memory Aids Inspiration Hand Held Devices – Palm Pilots Watches that Vibrate and/or beep Color Coding devices Inspiration Learning Tool Integrates visual learning software into lesson plan Organize thinking using graphic organizer Visually represent concepts and relationships. Technology Used on Computers –PC & Macintosh, Interactive White Board, Hand Held Devices, Tablet PC Hand Held Devices PDA, and Pocket PC, Blackberry Time Management Organizational Management Work when moving around that can be downloaded to a PC Watches Braille Watch Jumbo Talking Vibrate or Show Information Talking Calculator Ergonomic Surfaces Resolutions are important Lighting and Glare control is important Ergonomics One Off Designs and Lending Library Team up with a University or Library: In the Boston Area we have Worcester Polytechnic UMass Lowell • The Adapted Activities Library at Fernald School http://www.adaptedsolutions.org/ Other Options for Accessing AT Department of Rehabilitation Office for Students with Special Needs Medicare (limits on what is covered) Medicaid (limits on what is covered) Third Party Insurance AT Workstation Options AT Workstation Options Assistive Technology used at JVSLA JAWS Screenreading Software MAGic Magnification Software with Speech Option and Keyboard ZoomText Magnification Software with Speech Option and Keyboard Kurzweil 1000 Scan and Read System 2 Clearview 70 Closed Circuit Televisions (CCTV) Duxbury Braille Translation Software Juliet Pro Braille Embosser (Printer) Plextalk Portable Computer Compatible Recorder Test Talker Software Virtual Pencil Software 19-Inch Flat Screen Monitors & Other Large Computer Monitors Assistive Technology used at JVSLA (Con’t.) 21-Inch TV/VCR Talking Calculators Large Keyed and Display Calculator 4-Track Tape Recorders (Handi-0Cassette II & Table Top Model) Large Print Display Adding Machine Variety of Handheld Magnifiers Variety of Portable Lighting Writing Guides Bold-lined Paper 20/20 Pens Variety of Reading Stands Assistive Technology used at JVSLA (Con’t.) Ergonomic Trackball and Mouse Options Ergonomic Keyboards Flexible Keyboard Electronically Controlled Multi-level Table Computer Monitor Filter Adjustable Tables and Anthrocarts (multi-adjustable computer desks) Ergonomic and Adjustable Chairs Foot Rests ErgoRest Arm Supports Issues for Orientation to AT, Test Administration , & Other Situations Physical Orientation Hands-on Tasks Computerized Tests Interpreting Test Results Utilization in Career Exploration Utilization in Employment Skills Training Utilization in Job Seeking Skills Training Utilization in Placement UNIVERSAL DESIGN The design and production of products that promote equal opportunity for use by individuals with or without disability. www.buffalostate.edu/offices/disabilityservic es/glossary.htm Usability It is a term used to denote the ease with which people can employ a particular tool or other human-made object in order to achieve a particular goal. Usability can also refer to the methods of measuring usability and the study of the principles behind an object's perceived efficiency or elegance. Accessibility Web accessibility means that people with disabilities can perceive, understand, navigate, and interact with the Web, and that they can contribute to the Web. Web accessibility also benefits others, including older people with changing abilities due to aging. Combining Accessibility and Usability Helps with use of product Incorporate all users Make the product Universal for all users no matter what level of ability they have Why is Usability Important When working with a web site or product if it is difficult to use, people do not use it. With a web site you need to: shortening the time to accomplish tasks, reducing the number of mistakes made, reducing learning time, improve people's satisfaction with a system. Laws, Acts and Consortiums Section 508 - Section 508 is a part of the Rehabilitation Act of 1973 which requires that electronic and information technology developed, procured, maintained, or used by the Federal government be accessible to people with disabilities. Laws, Acts and Consortiums (con’t.) The Web Accessibility Initiative - WAI WAI (created by the World Wide Web Consortium (W3C) in 1997) is a set of guidelines intended for web developers, authors, and designers- about how to make web content accessible to people with disabilities. Computer Testing Use of Computer testing software Use of ProveIt a web based testing software http://www.proveit.com/default.htm Categories of Testing Accounting Call Center Financial Healthcare Industrial Legal Microsoft Office Categories of Testing cont Microsoft Office in Spanish, Italian, Portuguese Different Software languages e.g. Java, C++ TechTest Get Results that show Question Level Statistics that give Basic Intermediate Advance Test results are broken down into for statistics e.g. Internet Explorer Question Type Statistics Application Basics Favorites Internet Navigation Internet Options Standard Buttons Use of Different Tests Data Entry Main function is to determine Data Entry Can also be used to To see if people know keyboard and mouse skills Can they find numbers and letters How quickly can they learn Different languages If the tester does not know many different languages you can use different language tests. Tests can be used to both test Computer Language Skills Web Based Company is dedicated to working with different vocational rehabilitation organizations to make ProveIt Accessible Universal Usable APPLICATION OF ASSISTIVE TECHNOLOGY WITH VOCATIONAL PRACTICES Assistive Technology with Vocational Evaluations Vocational evaluations can be administered with Assistive Technology These tests can help identify areas that will be helped with Assistive Technology Combining Assistive Technology and Vocational Testing Standardized tests can be used with AT to determine grade point level AT can be used to determine typing speed AT can be used with Math AT can be used to help teach English as second language AT can be used to assess aptitudes Assess how a person approaches the AT & applies previously acquired knowledge of its use When do you combine the Assistive Technology with the Vocational Evaluations When working with Individuals who are Blind and Visually Impaired Have a Needs Assessment, including an AT Assessment first, followed by any necessary training Provide the vocational evaluation When working with Learning Disabilities Do the vocational evaluation first and then the assistive technology evaluation Assistive Technology to determine grade point level Tests are scanned into alternate format Screen readers are used to administer the tests Magnification software, CCTV’s, large print, and Braille can be used Compare test administered without Assistive Technology Assistive Technology with Math Do testing without a calculator Administer testing with a calculator Administer tests with a talking calculator Choose the functions and how you hear them Scientific Notebook can be used with Braille and speech with third party vendors Assistive Technology can determine typing speed Dragon Naturally Speaking can be used with some typing tests Different input devices like alternate keyboards – small keys or flat keyboard show different typing speeds Examples of how Grade Point averages change with Assistive Technology Example of Change in Grade Point Average Scores without Assistive TechnologyScores with Assistive Technology Percentile Stanine Grade Level PercentileStanine Grade Level Able 2 Reading Comprehension 60 6 9 65 6 11 WRAT 3 StandardGrade Score Score Arithmetic 79 5 StandardGrade Score Score 87 7 Example of Change in Grade Point average cont. RAI Reading Index Score Picture/Word Association Word Decoding Phrase Comprehension Sentence Comprehension Paragraph Comprehension Score with Kurzweil 3000 9 13 11 12 8 8 13 12 12 7 Proficiency Score 7 10 10 9 10 Difference in Math scores RAI Arithmetic Index Score Addition and Subtraction of Whole Numbers Multiplication and Division of Whole Numbers Fractions Decimals and Percentages Score with Voice Proficiency Score 13 14 1 14 13 0 11 11 10 1 5 11 Example on how we can determine which input devices to use Determining input devices Input Device Traditional Mouse Button Time is took in seconds Extra Clicks 10 Did Not work Logitech 10 63.75 1 Kensington 10 76.25 3 10 47 0 10 76.25 3 Trackball Contour Roller Mouse Perfit Mouse More Testing for input devices Mouse Type Logitech Trackball Roller Mouse 2 clicks per 20 seconds 5 clicks per 20 seconds Working with English as a second language Example of ProveIt Italian – English Bilingual – 79% Basic -83% Intermediate – 88% Advanced – 62% Italian Microsoft Word 200 – 37% Basic -40% Intermediate – 40% Advanced – 20% Reading Comprehension Use a screen reader, magnification software, CCTV’s, large print, and Braille to obtain the information Get a Textbook as a word document and use a screen reader to help with the reading of the information. Use Inspiration as an organizational tool for writing information Using AT in Other Vocational Services Employment Skills Training JVS’ CoffeeWorks Program For client who was visually impaired: talking calculator, liquid level indicator, money identifier Job Seeking Skills Same AT as for Vocational Evaluation Placement/Employment EXAMPLES OF CREATIVE APPROACHES AND SUCCESS STORIES Practical Issues How to deal with referrals with incomplete preparation How to educate the referral source that should already know what to do How to evaluate the client’s approach to the AT, given that preparation may not be ideal Practical Issues (Con’t.) How to deal with not having the exact AT the client has been using How to coordinate with the referring counselor about the procurement of AT in a timely manner for placement How to educate employers about AT, to demystify it and present it as positive Test Administration & Other Situations Utilizing AT Physical Orientation Hands-on Tasks Computerized Tests Interpreting Test Results Utilization in Career Exploration Utilization in Employment Skills Training Utilization in Job Seeking Skills Training Technical Support How should technical support be incorporated into companies if: The product is a dedicated Assistive Technology product The product has a Universal design implementation Accessible Web Design Training website examples – elearning eacademy Home page web sites University web sites Job Descriptions • Look at the areas of need • Determine what is needed • Assistive Technology can be one of the solutions. DISCUSSION Are we testing with state of the art tests Do the vocational tests need to be changed Do we need to incorporate Assistive Technology features into the tests How do we incorporate features into the testing What support is needed with these features Support What kind of support do we need with vocational practices What kind of online learning do we need How do we incorporate Assistive Technology with the online learning Conclusion Jobs are changing at a very rapid pace. Assistive Technology helps provide some solutions. AT can have an empowering effect on its users, as it opens up previously closed doors. We all use technology, and AT exemplifies many sophisticated versions of it. Use of AT promotes public education and awareness. Staff using AT can serve as positive role models. Student interns learning about AT will be future promoters of its use.