USC Talent Management
Partnership Forum
May 1, 2013
Talent Management
AGENDA
 Welcome/Introduction
 Announcements
 Employee Gateway / New Trojans Network
 PeopleAdmin upgrade
 Executive Leadership Series Event on June 7th
 Performance Management @ USC
 Trojan Learn
 Wine & Cheese Reception
Talent Management
Mayday, Mayday, Mayday!!!
Talent Management
Talent Management
Talent Management’s Integrated Talent Management Model
Talent Management’s Integrated Talent Management Model
Changes to
New Employee Orientation
Begin Today!
From Orientation to Onboarding
Talent Management
Reasons for the Transition
• Improve efficiency
• Better pacing of onboarding phases
• Opportunity to more fully engage our new
Trojans
• Scalable and progressive
Talent Management
The New Employee Experience
Re-Imagined
Pre-Hire
Applicant
Experience
Part 1
New
Employee
Gateway
Part 2
Part 3
Part 4
Benefits
Orientation
New
Trojans
Network
Unit Level
Onboarding
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Introducing
New Trojans Network
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New Trojans Network Schedule
(1st Wednesday of the month)
UPC (every 2 months)
August 7
October 2
December 4
February 5
April 1
June 4
HSC (every 2 months)
September 4
November 6
January 2
March 5
May 7
July 2
- Ability to sign-up or be enrolled through TrojanLearn -
Talent Management
New Trojans Network
1 – 5pm
Begins with Campus Tour
(optional)
Edmondson Faculty Center
Talent Management
Program
Agenda
USC 1870 1920 2000   2013
History & Strategic Priorities
Get
Involved
at USC
Networking
Hour (optional)
Talent Management
System upgrade
Talent Management
Performance Management @ USC
Talent Management
Distinguished Professor Edward E. Lawler, III
Director of USC’s
Center for Effective Organizations
Talent Management
Performance Management @ USC
Talent Management
Performance Management @ USC
"Be fanatics.
When it comes to being and doing
and dreaming the best, be maniacs."
A.M. Rosenthal
Talent Management
USC Performance Management Cycle
Lining up
performance
reviews with
merit increase
decisions
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Individual Development Plans
(IDP)
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Michael Scott (0123456)
Michael Scott (0123456)
Talent Management
Michael Scott (0123456)
Michael Scott (0123456)
Talent Management
Michael Scott (0123456)
Michael Scott (0123456)
Talent Management
Performance Management @ USC
Rollout Schedule
May 2013
Distribute Performance Review Templates /
IDP Template / Smart Goal job aid
July 2013
Workday launches
Fall 2013
Training for Managers
Spring 2014
1st Online Performance Reviews (in Workday)
2014
Launch 1st Goal Setting Cycle for FY ’14 – ’15
T M Website
Talent Management
LMS
=
+
Content
Talent Management
The Evolution of
Employee Development Platforms
2008+
1995-2007
1998-2004
1980s-1990s
Collaborative,
Talent-Driven Learning
Blended and Informal
Learning
The e-Learning Era
Traditional Classroom and
Computer-Assisted Training
Talent Management
Meet Michael Scott
“World’s
Best Boss”
http://www.youtube.com/watch?v=HS6rLnFLEuo
Talent Management
1000+ Online Courses + Learning Pathways
Performance Management
Management Development
Leadership Development
Administrative Excellence
Customer Service
Project Management
Time Management
Change Management
Business Writing
Presentation Skills
Active Listening
Talent Management
Performance Management @ USC
Example Learning Pathway
PHASE 1
PLAN
 Video: USC PM
Introduction
 Video: Creating
High
Performance
Teams
 E-Module:
Setting &
Managing
Priorities:
Mission and
Goals
 Video:
Achieving
SMART Goals
PHASE 2
DEVELOP
 E-Module:
Developing
your Direct
Reports
 E-Module:
Motivating
Employees
 Video:
Passion &
Energy
 Job Aids
PHASE 3
MONITOR
 E-Module:
Monitoring &
Improving
Performance
 E-Module:
Managing
Performance
 Video:
Listen to your
team
 Job Aids
PHASE 4
EVALUATE
 Video: USC
Performance
Criteria
 E-Module:
Performance
Appraisal
Essentials:
Planning for
Appraisals
 Challenge
Series:
Preparing your
Performance
Appraisal
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Example Learning Pathways
Management Development (3 Tracks)
M1: Employment Practices
M2: Performance Management
M3: Key Management Topics
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Example Learning Pathways
Leadership Development (3 Tracks)
L1: Leading Strategically
L2: Leading in Complexity
L3: Leadership Special Topics
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Benefits
Managers
Staff
• Reduced time off the job for training
• Available 24x7 to meet professional
and personal development across all
divisions
• Supports a self-service model of
employee development
• Instant access for all users
simultaneously thereby increasing the
speed of change
• Provides reporting and metrics
• Control of the content – can be taken
in a non-linear fashion to provide
answers
• Learning paths have been designed to
streamline course identification and
enhance the learning experience
• Custom curricula provide focus for
projects, competencies or programs
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Talent Management
The Possibilities
A USC cultural shift
toward a true
Learning
Organization
where everyone
learns all the time.
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Talent Management
View Forward


Performance Management

Website dedicated to Performance Management

PM Training in Trojan Learn begins Fall 2013

Templates on Talent Management website:
Trojan Learn

UAT Testing, May 2013

Beta Testing begins June, 2013

Trojan Learn orientations ongoing

New Employee Orientation schedule – May 1

Executive Leadership Series – June 7
Talent Management
June 7th
Because 7/8 people believe the company they
work for does not care about them.
Because everybody should have the
opportunity to use their gifts and talents
toward a shared vision.
Because people should be led, not managed.
Because everyone should be able to go to
work and come home happy and fulfilled.
-Bob Chapman
Talent Management
trulyhumanLEADERSHIP
– Why?
Why Truly Human Leadership?
Together, holding the space
for top performance and engagement at work!
Talent Management