IDP’s FOR INTELLIGENCE ANALYSTS AT THE TEXAS DEPARTMENT OF PUBLIC SAFETY OR 1 THE DEVELOPMENT OF A PROFESSIONAL DEVELOPMENT PROGRAM FOR INTELLIGENCE ANALYSTS: RESULTS FROM THE TEXAS DEPARTMENT OF PUBLIC SAFETY INTELLIGENCE COUNTERTERRORISM CENTER PROJECT FOR THE STATE OF TEXAS 2 PROJECT STAFF AND AUTHORS DR. WAYMAN C. MULLINS DR. J.D. JAMIESON GRADUATE STUDENT, CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY MR. ROBERT JENNINGS GRADUATE STUDENT, CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY MR. CHARLEY ROOT DOCTORAL STUDENT, CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY MR. CHRIS HERRING TEXAS DEPARTMENT OF PUBLIC SAFETY, ICT MR. PAUL REYNOLDS PROJECT CONSULTANT DEPUTY ASSISTANT DIRECTOR DALE AVANT PROFESSOR, DEPT. OF CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY MR. ANDREW MELLON PROFESSOR, DEPT. OF CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY DR. MICHAEL SUPANCIC PROFESSOR, DEPT. OF CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY GRADUATE STUDENT, CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY DR. MATT EICHLER AND DR. STEVEN DIETZ, COMPUTER IT SUPPORT DEPARTMENT OF OCCUPATIONAL EDUCATION, TEXAS STATE UNIVERSITY GENESIS OF THE PROJECT TEXAS INTELLIGENCE ENTERPRISE (TxIE) “The Governor of Texas has designated the Texas Department of Public Safety, Intelligence and CounterTerrorism Division (DPS-ICT) as the proponent for intelligence for the State of Texas. In this role, DPS-ICT is responsible for creating an “Intelligence Enterprise” (IE) composed of the major law enforcement and homeland security intelligence centers within the state. This Enterprise will improve the capability of the state to share information, technology, training, establish relationships and obtain/provide appropriate funding for intelligence-related operations. “ COLLABORATIVE FEDERALLY FUNDED PROJECT BETWEEN DPS AND THE DEPARTMENT OF CRIMINAL JUSTICE, TEXAS STATE UNIVERSITY-SAN MARCOS PROJECT GOALS CREATE A PROFESSIONAL CULTURE AND CAREER PATH FOR DPS-ICT CRIME AND INTELLIGENCE ANALYSTS ESTABLISH CERTIFICATION THROUGH THE STATE POLICE OFFICER LICENSING AGENCY, THE TEXAS COMMISSION ON LAW ENFORCEMENT OFFICER STANDARDS AND EDUCATION (TCLEOSE) CREATE STATE-WIDE TRAINING AND EDUCATION BASELINE FOR ALL ANALYSTS IN TEXAS PRODUCE A PROFESSIONAL TEXAS INTELLIGENCE COMMUNITY WHO WORK IN HARMONY; USING COMMON LANGUAGES, PROTOCOLS, TOOLS, AND IDENTITY TO ADDRESS AND SOLVE STATE-WIDE ISSUES DPS-ICT STRUCTURE Assistant Director Intelligence and Counterterrorism Deputy Assistant Director Intelligence and Counterterrorism Major / Commander Texas Fusion Center Operations Manager Captain Operations Intelligence Coordinator Mission Manager Texas Intelligence Enterprise Captain / Assistant Commander Texas Fusion Center Asst. Operations Manager Unit Manager / Lieutenant Texas Homeland Security (CT, CIKR,SAR,TLO) Unit Manager Watch Operations (Watch Supervisors) Unit Manager / Lieutenant Intel Unit (Gangs, DTO Supervisors) Unit Manager / Lieutenant Special Programs (PSAT, FIT, VIN, DL,Sex Off. Comp.) Program Manager Office of Analytic Integrity and Production Management Program Manager Office of Security and Risk Management Privacy Officer AS OF FEB 2012 TX FUSION CENTER (TXFC) STRUCTURE Major / Commander Texas Fusion Center Operations Manager Captain Operations Intelligence Coordinator Captain / Assistant Commander Texas Fusion Center Asst. Operations Manager Intelligence Unit Tx Homeland Security Special Programs Fusion / Watch Center Emerging Threat and DTO Team Suspicious Activity Reporting Initiative Team Post Seizure Analysis Team / Financial Intelligence Team 24/7 Watch Center Criminal Enterprise Team Counter-Terrorism Team / Critical Infrastructure Team Sex Offender Compliance Team / Drivers License Team / VIN Team Telephone Records Analysis Center (TRAC) Region 1 Field Analysts Region 2 Field Analysts Region 3 Field Analysts CID Majors DPS Regions 1-6 Regional Operations Manager CID Captains DPS Regions 1-6 Regional Operations Manager CID/Intel Field Lieutenant DPS Regions 1-6 REGIONAL COMMANDERS’ STAFF Region 4 Field Analysts Region 5 Field Analysts Region 6 Field Analysts BEYOND DPS-ICT STATE OF TEXAS FUSION/INTELLIGENCE CENTERS STATE-WIDE BUY-IN FOR ALL INTELLIGENCE ANALYSTS INTELLIGENCE ENTERPRISE MEMBERS Texas Fusion Center (TxDPS ICT) Austin Regional Intelligence Center (ARIC) • Houston Regional Intelligence Service Center (HRISC) • Dallas Police Department Fusion Center San Antonio Regional Intelligence Center (SARIC) El Paso Police Department Multi-Agency Tactical Response Information Exchange (MATRIX) • North Central Texas Fusion Center in Collin County (NCTFC) • Arlington Police Department Fusion Center 9 EXAMPLE: Houston Regional Intelligence Service Center (HRISC) Fusion Center Primary Parent Agency – Houston Police Department Partner Agencies – Collocated include Metro PD, Harris County SO, DHS, & FBI Virtually Collocated Partners include ○ ○ ○ ○ ○ Located in the Fusion Center Waller, Montgomery, Liberty, Fort Bend, & Galveston County Sheriff Dept’s Constables in each of these counties along with Brazoria County Seven Municipal Police Departments Three Educational Institutions PD’s Three PD’s within the Texas Medical Center Three civilian analysts Privacy & Security Officer Eight Law Enforcement Analysts/Investigators DHS Report Writer, DHS Intel Officer, & FBI Analyst Contact Info Email – HRISCFusionCenter@cityofhouston.net Phone Numbers – 713.884.4710 • Mission and Focus The mission of the Houston Regional Intelligence Service Center (HRISC) is to provide continuous security to our region by gathering, developing and sharing intelligence into the capabilities, intentions, and actions of terrorist groups and individuals which pose a threat to our populace and region. • Future Plans • Expansion of the Virtually Collocated Partnership program by including additional Law Enforcement Agencies, Fire & Rescue, Emergency Operations Centers, along with Private Sector entities • Sponsoring homeland security related training for the region • Product production relative to the regional threat • Maturation of Fusion Liaison Officer program • Maturation and expansion of cyber program for the region 10 TCLEOSE CERTIFICATION ESTABLISH COMMON CORE COMPETENCIES FOR ANALYSTS IN TEXAS PROVIDE A MECHANISM TO RECOGNIZE THEIR EXPERTISE HAVE CLEARLY DEFINED OUTCOME MEASURES OF THE EFFICACY OF TRAINING PROVIDE RECOGNITION OF DEMONSTRATED EXPERTISE DPS-ICT TWO DIVISIONS FUSION CENTER BORDER SECURITY OPERATIONS CENTER ALL CURRENT POSITIONS WILL BE RECREATED RESTRUCTURED CREATED NEW FINAL RESTRUCTURING WILL RESULT IN FIVE JOBS OF INCREASING COMPLEXITY AND SKILL SET CRIME ANALYST I AND II INTELLIGENCE ANALYSIS I, II AND III DPS-ICT JOB DESCRIPTIONS Title General Description Crime Analyst I Performs highly complex (senior-level) crime analysis work. Work involves the collection, processing, and dissemination of data and information to and from local, state, federal, and international jurisdictions to support and enhance the investigation and prosecution of individuals and groups engaged in criminal activities. May assign and/or supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Performs highly advanced (senior-level) crime analysis work. Work involves coordinating the collection, processing, and dissemination of data and information to and from local, state, federal, and international jurisdictions to support and enhance the investigation and prosecution of individuals and groups engaged in criminal activities. May plan, assign, and/or supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Crime Analyst II Criminal Performs complex (journey-level) criminal intelligence research and analysis work. Work involves analyzing Intelligence Analyst complex data, writing reports, and identifying patterns of criminal activity. May train others. Works under I general supervision, with limited latitude for the use of initiative and independent judgment. Performs highly complex (senior-level) criminal intelligence research and analysis work. Work involves Criminal coordinating complex data analysis, report writing, and identification of patterns of criminal activity. May assign Intelligence Analyst and/or supervise the work of others. Works under limited supervision, with considerable latitude for the use of II initiative and independent judgment. Performs highly advanced (senior-level) criminal intelligence research and analysis work. Work involves Criminal overseeing the analysis of complex data, the development of reports, and the identification of patterns of Intelligence Analyst criminal activity. May plan, assign, and/or supervise the work of others. Works under minimal supervision, with III extensive latitude for the use of initiative and independent judgment. DPS-ICT JOB STRUCTURING UNIQUE WITHIN THE TxIE COMMUNITY CHALLENGE WAS TO DEVELOP A SYSTEMATIC PROGRAM OF PROFESSIONAL DEVELOPMENT SPANNING ALL FIVE POSITIONS CONDUCTING A NEEDS ANALYSIS REVIEW OF LITERATURE STRUCTURED INTERVIEWS DPS ANALYSTS ○ SELECTED BY MANAGEMENT AT ICT ○ JOBS DID NOT EXIST ○ MOST STAFF TRANSFERRED FROM OTHER RESEARCH, CRIME ANALYST AND NONCOMMISSIONED POSITIONS ○ VARIETY OF EXPERIENCES AND NONANALYST BACKGROUNDS TEXAS FUSION/INTELLIGENCE CENTER ANALYSTS NEEDS ANALYSIS - STRUCTURED INTERVIEW JOB INFORMATION DPS WORK HISTORY ○ GENERAL INTELLIGENCE ANALYST HISTORY ○ TRAINING ATTENDED, CURRICULUM AND MOST/LEAST VALUABLE TOPICS IN THAT TRAINING MOST CRITICAL TRAINING TOPICS ANALYSTS NEED OTHER LAW ENFORCEMENT TRAINING JOB KSAs AND CORE COMPETENCIES MOST/LEAST VALUABLE KSAs MODIFIED CIT JOB ANALYSIS ○ LAW ENFORCEMENT, MILITARY, OTHER TRAINING HISTORY AND BACKGROUND LENGTH OF SERVICE, JOBS, CURRENT JOB IDENTIFY MOST OUTSTANDING AND WORST ANALYST EVER KNOWN AND WHAT KSAs ARE DEMONSTRATED THAT MAKE THEM BEST OR WORST RATING OF LITERATURE-IDENTIFIED KSAs OVER 110 IDENTIFIED RATE ON LIKERT SCALE (1 = NOT AT ALL IMPORTANT, 5 = CRITICALLY IMPORTANT) NEEDS ANALYSIS – CORE COMPETENCIES NEEDS ANALYSIS RESULTED IN A FINAL LIST OF 13 CORE COMPETENCIES THINKING CRITICALLY within the intelligence cycle COLLABORATING and sharing information Fusing intelligence and law enforcement TRADECRAFT in a homeland security environment COMMUNICATING analytic observations and judgments or generating analytic products Turning CONCEPTS AND PRINCIPLES into action ETHICS, use of intelligence collection and dIssimination COMPUTERS AND DATA-BASED SYSTEMS Conducting RESEARCH AND ANALYSIS (being able to establish RELIABILITY AND VALIDITY of intelligence data) Understand components of the LAW ENFORCEMENT PROCESS INDUCTIVE AND DEDUCTIVE thinking LEGAL ISSUES surrounding the intelligence cycle Understands CRIME ANALYSIS procedures and methodologies AGENCY POLICIES AND PROCEDURES FINAL CORE COMPETENCIES TCLEOSE CERTIFICATION IS BASED UPON THE FINAL IDENTIFIED CORE COMPETENCIES AND THE ABILITY TO TEST THOSE COMPETENCIES. AS A RESULT OF THIS REQUIREMENT, IT WAS DECICDED TO NOT INCLUDE: AGENCY POLICIES AND PROCEDURES AND INSTEAD INCLUDE IT AS A LOCAL OJT COMPONENT OF THE PROGRAM CLASSROOM IN-SERVICE ON-LINE CORE COMPETENCIES MATCHED TO RELEVANT KSAs TEAM MEMBERS MATCHED THE IDENTIFIED KSAs TO EACH CORE COMPETENCY MATCHED CORE COMPETENCY by KSA TO EACH JOB MATCHING CORE COMPETENCIES TO JOB DESCRIPTIONS LIMITATION WAS JOB DESCRIPTIONS APPROVED BY STATE LEGISLATURE AND LISTED IN OFFICIAL STATE JOB CLASSIFICATION SCHEMA FOR EACH JOB, TEAM MEMBERS EVALUATED THE TASKS LISTED TO EACH CORE COMPETENCY IDENTIFY COURSE CURRICULA LITERATURE REVIEW OF EXISTING INTELLIGENCE ANALYST PROGRAMS IDENTIFIED A WIDE-VARIETY OF PREEXISTING TRAINING CURRICULA EACH WAS EVALUATED BY TEAM AND ICT STAFF FOR BEST-FIT TO THE TxIE PROJECT FOR SOME CORE COMPETENCIES, NOT ADEQUATE TRAINING CURRICULA UNCOVERED RESEARCH METHODOLOGY STATISTICS TRANSLATING CORE COMPETENCIES/KSAs INTO CURRICULUM CURRICULUM FROM MUTLIPLE SOURCES WAS REVIEWED FOR RELEVANCY TO THE TxIE PROJECT DECISION WAS MADE TO USE DHS CURRICULUM AS BASE STANDARD STATE PRIVATE ASSOCIATION MILITARY MOST GENERAL MOST COMPREHENSIVE INCLUDED ALL CORE COMPETENCIES AND KSAs CLOSEST FIT TO TxIE PROJECT REQUIREMENTS THREE NEW UNITS CREATED FOR THIS PROJECT RIDE-ALONG PROGRAM RESEARCH METHODS STATISTICS MATCHING COURSE UNITS TO CORE COMPETENCIES, KSAs AND JOBS FOR EACH POTENTIAL COURSE UNIT OF INSTRUCTION, TEAM MEMBERS ASSESSED WHICH CORE COMPETENCIES AND KSAs WERE TAUGHT BY THAT COURSE ENSURED ALL CORE COMPETENCIES AND KSAs WERE COVERED SOMEWHERE IN TRAINING COURSE UNIT LIST THAT INCLUDED ALL CORE COMPETENCIES, KSAs AND CRITICAL SKILLS TRAINING 10 PRIMARY UNITS OF INSTRUCTION OVERVIEW OF INTELLIGENCE ANALYSIS INTELLIGENCE FUSION PROCESS INTELLIGENCE-LED POLICING OPEN SOURCE INTELLIGENCE CRITICAL THINKING AND MEMORY PRINCIPLES OF INTELLIGENCE WRITING AND BRIEFING VULNERABILITIES, THREATS AND RISK ASSESSMENT RESEARCH METHODOLOGY STATISTICS INTELLIGENCE COLLECTION MANAGEMENT NON-COURSE BUT CRITICAL: ○ RIDE-ALONG PROGRAM CURRICULUM ISSUES AND CHALLENGES FIVE SEPARATE JOBS CRIME ANALYST I & II INTELLIGENCE ANALYST I, II, & III CLASSROOM INSTRUCTION TIME AND LIMITATIONS FOR EXAMPLE, DRAFT CURRICULUM SUGGESTED INTEL ANALYST I COURSE WOULD INVOLVE 167 HOURS OF TRAINING (OR 4.175 WEEKS OF INSTRUCTION) AGENCIES CANNOT SEND ANALYSTS TO 4+ WEEKS OF TRAINING IDENTIFYING AND ARRANGING SMEs TO INSTRUCT COMPUTER INSTRUCTION OTHER CONSIDERATIONS DEVELOPING A DRAFT CURRICULUM ONE TEAM MEMBER ASSIGNED AS PRIMARY UNIT DEVELOPER REVIEWERS: ONE TEAM MEMBER WHO WAS EXPERT ONE TEAM MEMBER WHO WAS NOT EXPERT CURRICULUM REVIEW AND VALIDATION AFTER DRAFT CURRICULUM WRITTEN, AGAIN EVALUATED: MATCHING JOB DESCRIPTIONS TO TRAINING ASSESSING VALIDITY OF TRAINING TO JOB MATCHING JOB DESCRIPTIONS TO TRAINING EACH TASK IN THE STATE JOB DESCRIPTION FOR ALL FIVE POSITIONS WAS EVALUATED BY TEAM MEMBERS CORE COMPETENCIES TRAINING UNIT AND MATERIAL PROCEDURE INSURED ALL JOB DESCRIPTIONS WERE FULLY MET BY PROFESSIONAL DEVELOPMENT PROGRAM EVALUATING DRAFT CURRICULA DHS DPS-ICT ANALYSTS FUSION/INTELLIGENCE CENTER ANALYSTS FORMAL REVIEW RATED ALL UNITS AND TOPICS BY IMPORTANCE TO JOB EXPERTS IN FIELD PRACTICIONERS AND ACADEMICIANS OUTSIDE CONSULTANTS EVALUATING DRAFT CURRICULA – CONTINUED IMPROVED CONTENT IMPROVED REALTIONSHIP OF CONTENT TO JOB INCREASED RELEVANCE OF CONTENT AND EXERCISES HELPED ESTABLISH COURSE ORGANIZATION DETERMINATION OF IN-CLASS VS ONLINE PRESENTATION INCREASED BUY-IN BY ALL PARTICIPANTS BETA TESTING THE CURRICULUM (TO-DO) EARLY SUMMER, IA I WILL BE BETATESTED READING LEVEL COGNITIVE LEVEL RELEVANCE (EXAMPLES, EXERCISES) TIME TO DELIVER GENERAL FLOW PROGRAM INSTRUCTOR ISSUES AND CONSIDERATIONS INSTRUCTOR MATERIALS AND INSTRUCTIONS IDENTIFICATION OF SMEs PROGRAM MAINTENANCE ISSUES AND CONSIDERATIONS PROGRAM ADMINISTRATOR SUPPORTING MATERIALS BOOKS AND READING MATERIAL VIDEOS STUDENT PRODUCTS EXAMS AND TCLEOSE TESTS SCHEDULING COURSES ADDITIONAL CONSIDERATIONS POLICY AND PROCEDURES GUIDING THE DELIVERY OF THE PROGRAM TRAIN-THE-TRAINER COURSE MANAGER AND SUPERVISOR COURSE CONTENT CONTROL ACADEMIES INSTRUCTORS STUDENTS ON-LINE CONTENT SUMMARY CONTRIBUTIONS OF THE TxIE PROJECT TO THE FIELD EVOLUTION OF INTELLIGENCE ANALYSIS IN LAW ENFORCEMENT STANDARDIZATION OF THE ANALYTIC FUNCTION QUESTIONS AND COMMENTS