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UNIT I WORLD OF WORK
Rewarding (N):
giving a reward, especially by making you feel satisfied that you
have done sth important or useful.
Stimulating (adj):It encourages new ideas, e.g. A stimulating discussion.
University has been asked to make their courses more
attractive and stimulating.
Originality (N):
Mainly Approving
Creativity (U):
Creativity, ingenuity, and flair are the songwriter’s talents.
No two days are the same (ph): the work is new every day.
Campaign (N ): a planned group of especially political, business or military
activities which are intended to achieve a particular aim.
Client Contact (CN): the work concern to customers like: Advice to customers,
call to clients to make appointment.
Hands-on /ˈhæn d .zɒn/ /-zɑːn/ adj INVOLVED: Someone with a hands-on way
of doing things becomes closely involved in managing and
organizing things and in making decisions . She's very much a
hands-on manager.
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hit it off (with someone) Fig. to quickly become good friends with someone.
Look how John hit it off with Mary. Yes, they really hit it off.
Get on well: continuing, they still have continued to contact each other very good.
Rapport: (S &U) { Harmony Agreement} We'd worked together for years
and developed a close/good rapport. She has an excellent rapport with
her staff.
Aircraft (N): 1) any vehicle, with or without an engine, which can fly, such
as a plane or helicopter e.g. military aircraft
2) any machine designed for traveling, through air, whether
heavier or lighter than air)
Working on my own
= working independence
Sense of achievement = accomplishment
Chained to a desk
= working full day on the desk
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Administration: [ U ] ( INFORMAL admin ) the arrangements and tasks needed to
control the operation of a plan or organization. Teachers complain that
more of their time is taken up with administration than with teaching. She
has little experience in administration (= in organizing a business, etc.) .
paperwork /ˈpeɪ.pə.wɜːk/ /-pɚ.wɝːk/ noun [ U ] the part of a job which
involves writing letters and reports and keeping records
Snowed under (with): (phv) too many worked with… e.g. I have too many works
with doing hardly full day.
redˈtape noun [ U ] DISAPPROVING: official rules and processes that seem
unnecessary and delay results. We must cut through the red tape.
Bureaucracy-rigid-procedure /bjʊəˈrɒk.rə.si/ /bjʊˈrɑː.krə-/ noun [ C or U ]
MAINLY DISAPPROVING, A legal of system for controlling or managing a country,
company or organization that is operated by a large number of officials who
are employed to follow rules carefully. I had to deal with the university's
bureaucracy before I could change from one course to another.
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Contribution to society: to concede /share knowledge or properties to
someone under level in the society.
Motivation: (N) Encouraging to be upgrade or to have increased productivities
Stretching/stretʃ/ verb TO REACH [ T usually + adverb or preposition ] to cause
something to reach, often as far as possible, in a particular direction
I tripped on a piece of wire that someone had stretched across the path. She
stretched out her hand and helped him from his chair.
Recognition /ˌrek.əgˈnɪʃ. ə n/ noun ACCEPTING
[ S or U ] agreement that something is true or legal
It's a new country, hoping for diplomatic recognition from the international
community.
[ + that ] There's a growing recognition that this country can no longer afford
to be a nuclear power.
Breathing down my neck = Interfere someone to be unhappy
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UNIT II MANAGEMENT STYLES 1
Satisfaction: [ C or U ] a pleasant feeling which you get when you receive something
you wanted, or when you have done something you wanted to do
For me, job satisfaction is more important than the money.
sponsibility /rɪˌspɒn t .sɪˈbɪl.ɪ.ti/ /-ˌspɑːn t .səˈbɪl.ə.t ̬i/ noun DUTY [ C or U ]
something that it is your job or duty to deal with to infinitive ] It's her
responsibility to ensure the project finishes on time. She takes her
responsibilities as a nurse very seriously.
Use their initiative /ɪˈnɪʃ.ə.tɪv/ /-t ̬ɪv/ noun JUDGMENT [ U ] the ability to use your
judgment to make decisions and do things without needing to be told what to
do. Although she was quite young, she showed a lot of initiative and was
promoted to manager after a year. I shouldn't always have to tell you what to do,
use your initiative (= use your own judgment to decide what to do) !
value /ˈvæl.juː/ verb [ T ] IMPORTANCE to consider something important
I've always valued her advice.
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morale /məˈrɑːl/ noun [ U ] the amount of confidence felt by a person or group of
people, especially when in a dangerous or difficult situation. A couple of victories
would improve the team's morale enormously. There have been a lot of recent
redundancies so morale is fairly low.
well-being /ˌwelˈbiː.ɪŋ/ noun [ U ] ( ALSO wellbeing ) the state of feeling healthy and
happy. People doing yoga benefit from an increased feeling of well-being.
subordinate /səˈbɔː.dɪ.nət/ /-ˈbɔːr-/ noun [ C ] a person who has a less important
position than you in an organization. He left the routine checks to one of his
subordinates.
Working under me: (Ph) Staff who working lower structure than me
supervision /ˌsuː.pəˈvɪʒ. ə n/ /-pɚ-/ noun [ U ] when someone watches a person or
activity and makes certain that everything is done correctly, safely, etc. Students
are not allowed to handle these chemicals unless they are under the supervision
of a teacher.
authoritarian noun [ C ] an authoritarian person. My father was a real authoritarian,
so we were brought up very strictly.
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impose /ɪmˈpəʊz/ /-ˈpoʊz/ verb FORCE [ T ] to officially force a rule, tax,
punishment, etc. to be obeyed or received. Very high taxes have recently
been imposed on cigarettes.The council has imposed a ban on alcohol in
the city parks
conservative /kənˈsɜː.və.tɪv/ /-ˈsɝː.və.t ̬ɪv/ adjective AGAINST CHANGE, If you
are conservative in your appearance, you usually do not like fashionable or
modern clothes or hairstyles. He's a very conservative dresser - he always
looks like he's wearing his father's clothes!
humanitarian /hjuːˌmæn.ɪˈteə.ri.ən/adjective , noun [ C ] (a person who is)
involved in or connected with improving people's lives and reducing
suffering. The United Nations is sending humanitarian aid (= food and
supplies to help people) to the areas worst affected by the conflict.
whiplash /ˈwɪp.læʃ/ noun [ C or U ] a neck injury caused by a sudden forward
movement of the upper body, a whiplash injury = right has been someone
discharged
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UNIT III MANAGEMENT STYLES 2
hygiene factor is a term widely used in the field of business management. It is
related to the study of motivation and job satisfaction in the workplace.
The elements are: Supervision, working conditions, peer relationships, security.
Motivator Factor: Responsibility, growth and advancement,
They are: Achievement, Recognition, Positive Feedback, Work itself,
Responsibility, Advancement, Personal Growth.
empowerment /ɪmˈpaʊə.mənt/ noun [ U ] Something that is the empowerment
makes you more confident and makes you feel that you are in control of your
life. For me, learning to drive was an empowering experience.
hierarchy /ˈhaɪə.rɑː.ki/ /ˈhaɪr.ɑːr-/ noun [ C ] a system in which people or things
are arranged according to their importance
Some monkeys have a very complex social hierarchy. He rose quickly through the
political hierarchy to become party leader.
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IDIOMATIC MEANING OF HYGIENE FACTOR
HYGIENE FACTOR: In the concept developed by
Frederick Herzberg, factors that do not motivate
employees, but are essential to maintain
satisfaction. These include a satisfactory salary and
related employee benefits, considerate human
relations skills , and satisfactory working conditions.
The absence of any of these hygiene factors will
cause employee dissatisfaction. Also called
maintenance factors.
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UME
CYCLE OF MANAGEMENT STYLE 2
PREPARE THE
PRESENTATION 5 TO 8
SLIDES ABOUT CYCLE OF
MANAGEMENT STYLE 2.
Hygiene Factor
Motivator Factor
SHOW THE PURPOSE OF
Empowerment
CASE STUDY, PROCESS
FROM HYGIENE FACTOR TO
EMPOWERMENT, HOW
THEY LINK TO EACH OTHER?
YOU CAN WRITE BY HAND OR COMPUTER.
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COMPARE THE HYGIENE AND MOTIVATOR
Factors for Satisfaction
Achievement
Recognition
The work itself
Responsibility
Advancement
Growth
Factors for Dissatisfaction
Company Policies
Supervision
Relationship with Supervisor and Peers
Work conditions
Salary
Status
Security
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UME
UNIT IV EMPLOYMENT & EMPLOYABILITY
outsourcing /ˈaʊtˌsɔː.sɪŋ/ /-ˌsɑː-/ noun [ U ] The management guaranteed
that outsourcing wouldn't mean job losses.
Outsourcing is the contracting out of an internal business process to a third
party organization.
in-house /ˌɪnˈhaʊs/ adjective, adverb, Something that is done in-house is
done within an organization or business by its employees rather than by
other people. All our advertising material is designed in-house.
job for life noun [C] (plural jobs for life) › a job that you can stay in all your
working life: No one expects a job for life anymore.
redundant /rɪˈdʌn.d ə nt/ adjective NOT EMPLOYED, New technology often
makes old skills and even whole communities redundant.
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Employability: refers to a person's capability for gaining and maintaining
employment.
Professional development refers to skills and knowledge attained for both personal
development and career advancement.
Keep up: phrasal verb. to be able to understand or deal with something that is happening or
changing very fast
Current trend: is changing at the time. Latest trend or current trend, Business
trend, economic trend, trend of thought,
Employable: Can be found the work to do, Market job space.
Lifelong learning: Continue developing your knowledge in long way.
Freelancer: Person who work as writer, artist and sells his service to his individual
customers.
portfolio /ˌpɔːtˈfəʊ.li.əʊ/noun [ C ] plural portfolios JOB
UK SPECIALIZED a particular job or area of responsibility of a member of a
government. The Prime Minister offered her the foreign affairs portfolio.
Core Function: the senior position, High salary staff, the person who excellent
worked experiences.
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UNIT V: EMPLOYMENT & EMPLOYABILITY
flexibility /ˌflek.sɪˈbɪl.ɪ.ti/ noun [ U ] The advantage of this system is its flexibility.
You can improve your flexibility by exercising.
Temporary Worker : The worker who work short time in the event.
Job flexibility: the work which is easily to move or change
Hire and fire : working without contract, easy to select and resign.
Letting people go: Allow staff to resign out if they want to find the new job.
Redundancy/rɪˈdʌn.d ə n t .si/ noun NOT EMPLOYED [ C or U ] UK(AUSTRALIAN ALSO
retrenchment ) the situation when someone loses their job because their
employer does not need them
norm /nɔːm/ /nɔːrm/ noun [ C usually plural ] an accepted standard or a way of
behaving or doing things that most people agree with.
Unemployment Benefit: advantages that received from staff downsizing.
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UME
job insecurity noun [ U ] If you have job insecurity, mean that your job is likely to be
impermanent.
Job Protection: Making a staple work
Trade union, labor union: legal group of people for following the both sides employee
& employer
Sick Pay: if you sick and don’t go to work, but company is still paid for you.
parental ˈ leave noun [ U ] time that a parent is allowed to spend away from work to
look after their baby
maternity ˌ leave noun [ U ]a period in which a woman is legally allowed to be absent
from work in the weeks before and after she gives birth.
paternity ˌ leave noun [ U ] a period of time that a father is legally allowed to be away
from his job so that he can spend time with his new baby
Social Charge: you pay for the civil/government in high price for you retirement.
Rigid Labor market: businesses that need to dismiss workers must make large
payments, give long notice periods or even seek government authorization before
making layoffs = stop from work.
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UME
UNIT VI: WORK-LIFE BALANCE
work-life ˈ balance noun [ S or U ] the amount of time you spend doing your job
compared with the amount of time you spend with your family and doing
things you enjoy. It can be difficult to get the right work-life balance.
Stress # De-stress.
Stress-related illness: the illness caused by stress.
burn-out /ˈbɜːn.aʊt/noun [ U ]extreme tiredness usually caused by working too
much. employees complaining of/suffering burn-out.
breakdown /ˈbreɪk.daʊn/ noun FAILURE
FACTOR: CAUSED BY OTHER THINGS/PERSON
symptom /ˈsɪm ptəm/noun[C]any feeling of illness or physical or mental
change which is caused by a particular disease. He's complaining of all the
usual flu symptoms - a high temperature, headache and so on. He's been
HIV-positive for six years, but just recently he's started to develop the
symptoms of AIDS.
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UME
toll /təʊl/noun CHARGE[ C ] a small amount of money that you have to pay to use a
road, cross a bridge, etc… He's just got a job collecting tolls at the start of the
motorway.
stress ˌ management noun[U] when you limit stress and its effects by learning
special types of behavior and ways of thinking which reduce it. The treatment
for people addicted to tranquillizers includes training in stress management
and relaxation techniques.
Heavy workload: overload
Office politic: the game of the office, This person likes playing politics.
Role ambiguity /ˌæm.bɪˈgjuː.ɪ.ti/ /-ə.t ̬i/ noun [ C U] unclear with the responding.
Quality of life: Less commuting, more time with families.
workaholic /ˌwɜː.kəˈhɒl.ɪk/noun [ C ]a person who works a lot of the time and
finds it difficult not to work. self-confessed workaholic, Tony Richardson can't
remember when he last had a holiday.
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UME
Downshifting = re-balancing
work-life ˈ balance noun[S U]the amount of time you spend doing your job compared
with the amount of time you spend with your family and doing things you enjoy. It
can be difficult to get the right work-life balance.
autonomy /ɔːˈtɒn.ə.mi/noun[U]the right of a group of people to govern itself, or to
organize its own activities. Demonstrators demanded immediate autonomy for
their region.
boundary /ˈbaʊn.dər.i/noun[C] within or between a real or imagined line that marks
the edge or limit of something. The Ural mountains mark the boundary between
Europe and Asia.
overlap /əʊ.vəˈlæp/verb-pp-[ I or T ] to cover something partly by going over its edge;
to cover part of the same space. The fence is made of panels which overlap (each
other)
isolated /ˈaɪ.sə.leɪ.tɪd/adjective: not near to other places an isolated farm/village
happening or existing only once, separate. There were only a few isolated cases of
violent behavior.
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UME
UNIT VII: MANAGING TALENT!
Core competent: person who has a best decision making (give value to humanity)
Flight of talent: show aspects of thought in a leadership
Critical /ˈkrɪt.ɪ.k ə l/adjective NOT PLEASED saying that someone or something is bad
or wrong. The report is highly critical of safety standards at the factory.
Intel ˌ lectual ˈ property noun [ U ] LEGAL, someone's idea, invention , creation , etc.,
which can be protected by law from being copied by someone else.
Expertise /ˌek.spɜːˈtiːz/noun [ U ] a high level of knowledge or skill. We admired the
expertise with which he prepared the meal. I have no expertise in
sewing/sewing expertise. She has considerable expertise in French history.
Human Performance: making employees hang in a high qualities and productivities
attract /əˈtrækt/ verb [ T ] (of people, things, places, etc.) to pull or draw someone
or something towards them, by the qualities they have, especially good ones
These flowers are brightly colored in order to attract butterflies.
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UME
Retain /rɪˈteɪn/ verb [ T ] SLIGHTLY FORMAL to keep or continue to have something
She has lost her battle to retain control of the company. He managed to retain
his dignity throughout the performance.
Creative /kriˈeɪ.tɪv/ /-t ̬ɪv/ adjective, producing or using original and unusual
ideas. A creative person/artist/designer/programmer creative talents/powers
/abilities e.g: creative thinking
suit /sjuːt/noun PERSON [ C often plural ] INFORMAL MAINLY DISAPPROVING a man
who works in an office and wears a suit, especially a man with a high position
in a company who is considered not to have human feelings and good ideas
disband /dɪsˈbænd/verb(I)to stop being a group. She formed a political group
which disbanded a year later.
ˌ virtual ˈ Organization noun[U] space that can be used in the organization
colloquial /kəˈləʊ.kwi. ə l/adjective SPECIALIZED (of words and expressions)
informal and more suitable for use in speech than in writing colloquial speech
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UME
UNIT VIII
TEAM BUILDING
TEAMS : join the ideas together for any goal achievement
Team Players: the identification of these types. Implementer, Coordinator, Shaper,
Plant, resource investigator, monitor evaluator, team-worker and completer.
Stages of team life: the long life of team creation
Forming: a person who is delirious to do thing dependent (without independent) on
a leader.
Storming: a person who conflict with the working condition and always push the
work by his thought.
Norming: A person who is always forgot the past and instruct members to restart
work together and closer than.
Performing: A person who is always making group feeling safe and express
different ideas into relation others.
Mourning: A person who making pleasant memories to group for all activities and
achievement
TEAM PLAYER:
Implementer: a person who works by being moved by hand or by being pulled
across a surface.
Coordinator: someone whose job is to make different groups work together in an
organized way to achieve something
Shaper: a person who is a particular physical former or appearance of something.
Plant: a person who compare to a tree or a living thing which grows in earth, in
water or on other plants, and usually has a stem, leaves, roots, flowers and
produces seeds.
Investigator: a person whose job is to examine a crime, problem, statement, etc.
in order to discover the truth.
Monitor: a person who has the job of watching or noticing particular things
Completer: a person who make whole of things. To make whole or perfect.
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UME
UNIT IX
THE RIGHT SKILL
Hard skills: very important skill for business
Soft skills: the work that you have contacted to customers.
Tactful /ˈtækt.fəl/ adjective, careful not to say or do anything that could upset
someone. Mentioning his baldness wasn't very tactful.
Non-authoritarian = Non- dictatorial # dictatorial
Emotional intelligence: ability to understand, control own emotion, recognition,
and responsibility.
*** Thousand of hearings are not better than once seeing, thousand of seeing
are not better than once touch !!!
Benchmark: a level of quality which can be used as a standard when
comparing other things
Emerge: APPEAR to appear by coming out of something or out from behind
something
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UME
PREPARED BY MEN TUM, ENGLISH TEACHER OF IMD AND
UME
PREPARED BY MEN TUM, ENGLISH TEACHER OF IMD AND
UME
PREPARED BY MEN TUM, ENGLISH TEACHER OF IMD AND
UME
PREPARED BY MEN TUM, ENGLISH TEACHER OF IMD AND
UME
PREPARED BY MEN TUM, ENGLISH TEACHER OF IMD AND
UME