The Power of Data Integration
“Building a Quality Crash Record through Data Collaboration,
Coordination and Integration”
Lynn Peterson
Cam Gilmour
Secretary
Deputy Secretary
Nadine Jobe
Warren Stanley
Crash Data and Reporting
Branch Manager
Crash Data and Reporting
Systems Project Manager
2014 Traffic Records Forum
October 28, 2014 – St. Louis, Missouri
“Collect Data Once, Share With Many..”
In 2003, the Washington State Traffic Records Committee (WSTRC), a
statewide stakeholder forum that shared a vision of “collecting data
once and sharing it with many” launched the Electronic Traffic Records
Information Processing initiative known as eTRIP.
The initiatives goals were to:
• Replace paper-based data collection with an electronic data
collection and submittal tool
• Develop a statewide network for exchanging data; reducing
redundant data entry
• Improve the timeliness, utility, and accessibility of data
• Improve data quality
2
Achieving a Shared Vision. . .
•
Multiple agencies require collision and ticket data to conduct business functions
•
Collision reports and tickets contain common data
•
A ticket is often written as a result of a collision
Over 1 million paper tickets and 160,000 collision reports
were being manually entered by multiple agencies.
Washington State
Department of Transportation
3
Prioritizing and Coordinating Projects. . .
Department of Licensing
Department of Enterprise Services
•
•
•
Complete multi-year project to barcode driver’s licenses and car
registrations
Modify systems to intake electronic
data
Administrative Office of the Courts
•
•
•
Change RCWs and WACs enabling
the courts’ acceptance of electronic
records and signatures
Modify systems to intake electronic
data
On-board local courts
Department of Transportation
•
Modify systems to intake and process
both paper and electronic collision
records
Build statewide message broker
Traffic Safety Commission/TRCC
•
•
•
Maintain Strategic Plan
Assist with funding
Provide law enforcement incentives in
the form of field equipment
State Patrol
•
Establish infrastructure and staffing to
maintain electronic data collection
system
eTRIP Team
•
•
•
Work with contractor to develop
Statewide Electronic Collision and
Ticket On Line Records System
Provide governance and coordination
of agency projects and readiness
Provide outreach and training to law
enforcement
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Statewide Electronic Collision and Ticket Online Records
(SECTOR) comes online
The first electronic reports are sent and received
March 4, 2007
SECTOR creates electronic citations &
collision reports
• Captures and populates personal
information from barcoded driver’s
license and vehicle registrations
(minimize data entry and improve data
quality)
• Supports data edits and business rules
(improves data quality)
• Supports supervisor review of collision
report (officer performance and data
quality)
• Maintains ticket inventory
(accountability)
Percent Paper vs. Electronic by Year
100.00%
80.00%
60.00%
40.00%
20.00%
0.00%
2007
2008
2009
Percent Paper
2010
2011
2012
2013
2014
Percent Electronic
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Shared Vision Realized. . .
“Collect Data Once, Share with Many”
Statewide Law
Enforcement Officer:
• Receives software
updates
• Creates ticket and/or
collision report
SECTOR Software
and Database
• Sends SECTOR software to law
enforcement laptops
• Receives collisions and citations
from law enforcement
• Sends completed collision/citation to
message broker
Message Broker
Sends/Receives
collisions, tickets
and dispositions
Law Enforcement
Supervisor:
Reviews collision report
State Administrative Office of the
Courts:
• Receives citation and creates a
record
• Sends citation disposition to DOL
State Department of
Transportation:
• Receives collision report,
validates data and assigns
electronic collision report
number
• Sends numbered collision
report to Licensing and
SECTOR
State Department of
Licensing:
• Receives collision report
number from transportation
• Receives collision record
from SECTOR
• Receives dispositions from
court
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eTRIP Benefits. . .
Law Enforcement Officer
Law Enforcement Officer cont.
• SECTOR utilizes barcoded driver
licenses and vehicle registrations
eliminating hand entry of data, allowing
officers to clear the scene and complete
the report in a safer environment
• SECTOR populates common data on
collision and ticket
• SECTOR provides an integrated
diagramming tool
• SECTOR has built in data edits and
applies business rules
• SECTOR shortens the amount of time
an officer is exposed to traffic
• Electronic signatures reduce contact
with offender
• The time to create a ticket reduced from
10 minutes to 3
• The time to create a collision report
reduced from 30 minutes to 10
Law Enforcement Supervisors
• SECTOR notifies a supervisor of
pending collision reports for review
Administrative Office of the Courts
• 75% of citations come in electronically
• Reduced number of errors on tickets
• Electronic infractions and citations can
be processed 80% faster than paper
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eTRIP Benefits Cont. . .
Department of Transportation
Department of Licensing
• Receives electronic reports within one
work day vs. as much as three weeks by
mail
• 75% of collision reports are electronic
• Eliminated redundant data entry and the
possibility of data entry errors
• Electronic record data is more legible
• Diagram is more legible
• Eliminated data entry allowing staff to
focus on their analysis function,
substantially decreased processing time
• Reduced the number of records being
returned to officers for data corrections
or clarification from 10% to less than 1%
• 98% of electronic dispositions
automatically posted to driver database
• 69% of collisions electronically posted to
driver record, error rate less than 2%
• 66% of tickets electronically posted to
driver record, error rate less than 3%
• Electronic records supported automation
of sending over 10,124 claims for
damages forms to victims in 2013
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eTRIP Enhancements
“Collect Data Once, Share with Many”
2010 - Prosecutors’ Offices
2014 - SECTOR Enhancement
subscribe to eTRIP Message
Broker:
•
•
FUTURE - SECTOR Enhancements
Receives citations from law enforcement for
review and recommendation on charges
•
•
Add Vehicle Impound Forms
Add Marine Vessel Inspection Form
Coast Guard Collision Form
2012 - Local Jurisdiction Records
Management Systems subscribe to
eTRIP Message Broker:
New Tool, Electronic Warrants,
subscribing to eTRIP Message Broker:
•
•
Receives jurisdictional collisions and
citations from transportation and the courts
Sends warrants from law enforcement to
courts
New Tool, Vehicle Related Violations,
subscribes to eTRIP Message Broker:
•
Sends parking ticket and red light camera
violations from law enforcement to courts
9
The Evolution from a Law Enforcement
Collision Record to a Safety Crash Record
• In Washington State, law enforcement submits data about a collision
on the Police Traffic Collision Report (PTCR).
• Prior to the eTRIP Initiative in 2003, WSDOT received only the
PTCRs that occurred on state routes, performed data analysis and
provided data reports, primarily to WSDOT engineers and safety
research analysts.
• With implementation of the eTRIP systems, WSDOT became the
statewide repository for all crashes.
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• The content of the Crash record is driven by different initiatives,
such as: customer data needs, funding requirements, performance
measures, legislative actions, etc.
• Consequently, the records stored in the WSDOT data stores are
initiated by WSDOT’s receipt of a law enforcement submitted PTCR
and, through the analysis done by our Crash Data Analysts,
includes additional data elements defined or required by:
• The Minimum Model Uniform Collision Criteria (MMUCC)
• MAP-21’s data-driven performance measures
• Target Zero (Washington’s Strategic Highway Safety Plan)
11
Location Information
added to Crash Record by WSDOT
• Location references based on the linear referencing methodology
used by the jurisdiction the collision occurred in (e.g., state route
milepost, county road log number and milepost, and city addressing)
• Mapped-based tribal jurisdiction, city and county boundaries and
geospatial coordinates (x,y)
• Lane placement (e.g., lane 1 being most right lane)
• Impact locations (e.g., off the roadway vs. off the travel way)
• Relationship to intersections (e.g., at intersection but not related)
• Type of intersection (e.g., 2-leg, 4-leg, Y-conn)
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Other information added to Crash Record by
WSDOT
• Collision Type (e.g., rear-end one vehicle moving and one not, headon, strikes fixed object)
• Object Struck (e.g., guardrail, cable median barrier, utility pole, utility
box)
• Sequence of Events (e.g., collision involving pedestrian, collision
involving animal, down-hill runaway)
• Driver Miscellaneous Actions (e.g., avoiding other object in roadway,
slowing prior to making a turn, avoiding another vehicle
• Vehicle Type (e.g., passenger car, truck and trailer, farm equipment)
13
Collision vs. Crash Data
Collision Data is data submitted by Law Enforcement Officers on the Police
Traffic Collision Report (PTCR). Collision data and copies of PTCRs are
available through law enforcement’s public disclosure process.
Crash Data contains collision data submitted by law enforcement on the PTCR
and data linked from other systems or derived from analysis of the record by
the WSDOT Crash Analyst.
The crash record added or derived data provides valuable information used in
research and to determine highway safety improvement projects. This data is
protected by Federal law 23 USC § 409. Crash data is available through
WSDOT’s public disclosure process.
Federal law 23 USC § 409 prohibits the discovery or admission into evidence of “reports, surveys,
schedules, lists or data” compiled or collected for the purpose of highway safety improvement and
projects that might qualify for federal safety improvement funding.
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Becoming a “Crash” Record
SECTOR
Electronic
PTCR
WSDOT TECHNICAL
INFRASTRUCTURE
INSIDE BLUE
DOTTED LINE
Citizen WebBased Collision
Report Access
Message
Broker
Edit record and
assigns report
number
Indexes and
Images of
PTCR
Enforcement DB
(Collision Data
from PTCR)
CLAS Transactional
Database
WSDOT
Analysis adds
additional and
derived data
Data Entry
Law Enforcement
Web-Based
Access to PTCR
Data for Emphasis
Patrol and Audits
Crash
Data Mart*
Access to
Crash Data
*Crash Data Mart does not contain
personal information.
Paper
PTCR
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“The only thing worse than having a process
or system that fails is one that succeeds!”
Nothing stays the same and change has subtle
to profound impacts to data, people, processes
and systems.
•
•
•
•
•
•
•
•
•
•
Laws change
Policies change
Leadership changes
Technology changes
Budgets change
Customer needs change
Performance measures change
Staff changes
Knowledge workers change
Decision makers change
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Knowledge Integration . . .
. . . before Data Integration
Knowledge integration is a process of
understanding a given subject from
different perspectives and incorporating
new information into existing knowledge
with an interdisciplinary approach:
•
•
•
How does the new information and the
existing knowledge interact?
How should existing knowledge be
modified to accommodate the new
information?
How should the new information be
modified in light of the existing
knowledge?
Do not start budgeting, changing and
integrating changes in a process or
system without actively investigating the
consequences of new or outdated
information:
•
•
•
•
•
Include the right people
Identify the need and what success
looks like
Resolve knowledge conflicts and gaps
Acquire knowledge beyond the content
of the new information
Explore options and consequences
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Leveraging Data Integration to Improve Data
Access and Timeliness
Recovering Damages: Regional
Maintenance and Operations offices work
closely with Enterprise Risk Management
to recover the cost of damages to state
appurtenances.
The integration of HATS and the crash
database connects a collision to
damages within 48 hours of an
electronically submitted crash record
and within three weeks of a paper
submitted crash record
The maintenance engineers use their
Highway Activity Tracking System (HATS)
to identify, cost and schedule
maintenance activities.
In 2013, web services were developed
allowing HATS to read the crash
transactional database by location and
date range to identify any crashes within
the entered location and date range that
reported damage to a state
appurtenance.
“This is important because traditionally, the quicker the
collision damage information can be turned over to the
recovery specialists, the more likely we are to recover on
this damage.”
Streator Johnson, WSDOT Administrative Risk Manager
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Leveraging Data Integration to Improve Data
Access and Timeliness
Recovering Medicaid Costs: Washington
State Health Care Authority (HCA)
accesses and integrates crash data in
order to recover the costs paid to a
Medicaid recipient that has been
reimbursed by insurance for medical costs
incurred as a result of a crash.
Timing is very important. The ability to
recover costs diminish when the insurance
dollars are disbursed and a match has not
been identified before the disbursal.
Typically, these are not catastrophic injuries
but an accumulation of costs averaging
around $5,000 for doctor’s appointments,
x-rays, lab work, etc.
October 2014 - HCA had 193 open files
with total claims of $971,589 or an
average of $5,000 per case.
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Improving Crash Location Data
WSDOT Analysts read reports submitted by law enforcement and used paper
or computer-based map products to establish jurisdiction and a general location
for a collision. The final crash record contained minimal location information
and could vary depending upon the tools used by the analyst.
Nearly 9% of the yearly reports,
or 9,000 reports per year, had to
be returned to the officer to add
or clarify location information.
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Integration of a Standardized
Map-Based Incident Location Tool
In 2012, a WSDOT developed Incident Location Tool was integrated
into the crash analysis process. The tool is a geographic information
system that presents Washington State spatial data to assist the
crash analyst in identifying higher quality location information for
crashes.
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Integration of a Standardized
Map-Based Incident Location Tool
•
•
•
The crash analyst uses the Incident
Location Tool, the location information
provided by law enforcement (including the
diagram of the crash and the narrative), and
orthophotos (aerial photography that has
been geometrically corrected) to establish
an accurate location of the crash including
x,y coordinates.
The tool automatically integrates data into
the crash record, such as, the jurisdiction,
whether or not the crash occurred on tribal
lands, etc.
Other fields are entered by the analyst,
such as lane placement, Impact locations,
junction relationship and type of
intersection.
22
Enhancements to the Incident Location Tool
VS.
Crash Analyst places crash at
desired location using a base
map.
With integration of the ortho layer from
WSDOT’s Geo Portal, the Crash Analyst can
visually see the actual interchange.
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Enhancements to the Incident Location Tool
VS.
Crash Analyst places crash at
desired location automatically
populating the crash record.
Adding more WSDOT Linear Referencing
System information allows Crash Analyst to
visually see the characteristics of the
roadway.
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Enhancements to the Incident Location Tool
•
Integration of WSDOT’s Interchange
Viewer
•
•
•
Increased search capabilities
Easily assign Primary and Secondary Traffic
Way
Integration of County Road Administration
Board maintained linear referencing layer
Integrated the Census and BIA Tribal layer
•
Integration of systems status
•
All Service Available
Non-Critical Services Errors
Critical Services Errors
The integration of a tribal lands layer resulted in a
38% increase in capturing crashes on tribal lands.
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Future Enhancements to the
Incident Location Tool
•
•
•
•
•
•
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Integration of Federal Functional Class
Layer
Integration of WSDOT’s Future Unique
Intersection Identifier Database
Ability to Identify Ancillary Location
Ability to Identify Related Intersection
Integration ILT with County Road Location
Web Page
Interface with WSDOT’s Roadside Feature
Repositories
Feasibility of interfacing with WSDOT’s
Work Zone Database
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WSDOT Data Customers
Over the past year, WSDOT has
experienced a 70% increase in
crash data requests.
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WSDOT Crash Data Partners
DAILY DATA
FEEDS
WEEKLY DATA
FEEDS
MONTHLY DATA
FEEDS
ANNUAL DATA
FEEDS
Department of
Licensing
Department of
Licensing
County Road Admin.
Board
Department of
Health
WSP Commercial
Vehicle Division
Department of
Social and Health
Counties
Highway Safety
Information System
WSP Public
Disclosure System
Crash Data Mart
Cities
Safety Analyst
Law Enforcement
Database
Superintendent of
Public Instruction
Experian Automotive
WSDOT GIS
Work Bench
National Automobile
Sampling System
Carfax
Data and Image of PTCR
Data Only
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Other Data Access Methods
•
WSDOT Work Bench
•
Collision Image Viewer – images of PTCR
•
Oracle Search Tool – images of PTCR
•
Highway Activity Tracking System (HATS)
•
Law Enforcement Database – PTCR data
•
Annual Collision Summary (multi-agency)
•
WSDOT Engineering Reports
•
Crash Data Portal Project – Coming in September 2015
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WSDOT Contact Information
Nadine Jobe, Manager
Crash Data and Reporting Branch
Washington State Department of Transportation
PO Box 47380, Olympia, WA 98504-7380
JobeN@wsdot.wa.gov
360-570-2398
Warren Stanley, Crash Systems PM
Crash Data and Reporting Branch
Washington State Department of Transportation
PO Box 47380, Olympia, WA 98504-7380
StanleW@wsdot.wa.gov
360-570-2497
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