PAD190
PRINCIPLES OF PUBLIC
ADMINISTRATION
LESSON 10
CONTEMPORARY
ISSUES IN PUBLIC
ADMINISTRATION
THE OBJECTIVES OF THIS LESSON
After attended this lecture student should be
able to:1. Describe the contemporary issues and
challenges of public administration.
2. Describe the concept of ethic and
integrity in public administration.
3. Describe the strategies to be adopted in
enhancing ethics and integrity of public
administration.
4. Explain the importance of PIN in Malaysia
INTRODUCTION
Malaysia has been a successful developing
country and is forging ahead to become a
developed nation in its own mould. In order to
be more successful, our nation has to be
managed effectively and its weaknesses and
shortcomings have to be overcome. A major
challenge it has to address in this endeavour is
the strengthening of ethics and Integrity.
Tun Abdullah Ahmad Badawi (Ex-Prime Minister
THE FUNDAMANTEL CHANGE IN
PUBLIC ADMINISTRATION.
• PUBLIC ADMINISTRATION TO BE MORE
COMPETITIVE
• PUBLIC ADMINISTRATION TO BE MORE
PROFESSIONAL
• PUBLIC ADMINISTRATION TO BE MORE
ACCOUNTABLE TO THE PUBLIC
• PUBLIC ADMINISTRATION TO BE MORE ETHICALS
CONCERNS
PUBLIC ADMINISTRATION CONTEMPORARY
ISSUES AND CHALLENGES
•
•
•
•
•
Corruption and bribery among public servants
Misused of public fund
Malpractices in administration activities
Inefficiency in delivering services
Lack of initiative, motivation, commitment and
performance among public employees
• Lack of accountability among public servants
THE IMPLICATIONS OF THESE ISSUES
• Raise ethical and integrity
concerns of public administration
• Reduce Public trust and
confidence towards the
government
• Effect public administration
services delivery and performance
STARTIGIES FOR IMPROVING AND
ENHANCING PUBLIC
ADMINISTRATION
• Enhancing ethics and integrity
• Enhancing public administration
accountability
• The application of best technology to
enhancing service delivery
• Training and development
• Organizational Restructuring
• Reinventing public services
• Reorienting public perceptions
ENHANCING PUBLIC ADMINISTRATION
ETHICS AND INTEGRITY
• ETHICS – Moral values or codes which
concerns with goodness or badness of
character or disposition.
• INTEGRITY – having abilities to achieve the
goals in most ethical and efficient manner
By having these two values public
administration able to apply good practice
and fulfill the public high expectation on
public service delivery
NATIONAL INTEGRITY PLAN (PIN)
The overall objective is to
establish a fully moral and ethical
society whose citizens are strong
in religious and spiritual values
and imbued with the highest
ethical standards
NIP TARGETS 2008
• Effectively reduce corruption, malpractices
and abuse of power;
• Increase efficiency of the public delivery
system and overcome bureaucratic red tape;
• Enhance corporate governance and business
ethics;
• Strengthen the family institution; and
• Improve the quality of life and people's wellbeing.
PUBLIC ACCOUNTABILITY
• The obligation of public administration and
agencies (who are entrusted with public
resources ) to be answerable for fiscal and
social responsibilities, to those who have
assigned such responsibilities to them.
• Enhancing public administration
accountability means public administration
must operate based on legal, administrative,
political and constitutional framework.
• Any organizational misconduct should be
avoided.
APPLICATION OF BEST
TECHNOLOGY – e-government
• E-government - refers to the use by government
agencies of information technologies (such as
Wide Area Networks, the Internet, and mobile
computing) that have the ability to transform
relations with citizens, businesses, and other
arms of government.
• These technologies can serve a variety of
different ends: better delivery of government
services to citizens, improved interactions with
business and industry and more efficient
government management.
• The resulting benefits can be less corruption,
increased transparency, greater convenience,
revenue growth, and/or cost reductions.
REINVENTING PUBLIC SERVICE
• LIBERALIZATION/PRIVATIZATION - the transfer of
the public sector activities and functions to the
private sector.
• DOWNSIZING - Reducing the total number of
employees at an organization through
terminations, retirements, or spinoffs.
• QUALITY MANAGEMENT - All management
activities and functions involved in determination
of quality policies and its implementation
through means such as quality planning and
quality assurance and quality control.
• KEY PEFORMANCE INDICATORS (KPIs) - help an
organization define and measure progress
toward organizational goals.
• THE NATIONAL KEY RESULT AREAS (NKRA) –
Government Transformation Program (GTP)
roadmap in implementing the policies based
on six major areas for ensuring performance.
• NEW ECONOMIC MODEL (MEB) - outline how
Malaysia can further improve its economic
situation from the high middle income level
now to the high income level.
THE SIX NKRAs
 Reducing crime
 Fighting corruption
 Improving student outcomes
 Raising living standards of lowincome household
 Improving rural basic infrastructure
 Improving urban public transport
GOVERNMENT TRANSFORMATION
PROGRAMME
Transformational Leader
Must be Able To Break
Down Resistance To
Change .
Najib Tun Razak
INTERNET LINKS
• http://www.transformation.gov.my/index.php
?option=com_content&view=article&id=138&
Itemid=83&lang=en
• http://www.fortner.com.my/Consulting_KPI.ht
m
• http://www.usm.my/ipptn/fileup/Key%20Perf
ormance%20Indicators%20(KPIs).pdf
TUTORIAL
• Define public administration ethics
and integrity.
• Describe National Integrity Plan
• Describe the strategies adopted by
the government to enhance public
administration in Malaysia.
THAT ALL
WISH ALL OF YOU THE BEST
AND GOOD LUCK
THANK YOU