Chapter 3 External Analysis: Identification of Opportunities and Threats “To assure victory, always carefully survey the field before battle.” - Sun Tzu © RoyaltyFree/ Stockdisc/ Getty Images Copyright © Houghton Mifflin Company. All rights reserved. 3|2 What Is an Industry? • An industry is a group of companies offering products or services that are close substitutes for each other. • Example: The soft drink industry includes all beverages that can quench a customer’s thirst. The industry is defined in terms of the customer needs that the company wishes to satisfy. Coca Cola is not just competing with other sodas, but with all beverages, including soft drinks. Copyright © Houghton Mifflin Company. All rights reserved. 3|3 Analysis of Industry • Goals of industry analysis: – To gain an understanding of the opportunities and threats confronting the firm – To use this understanding to identify strategies that will enable the company to outperform rivals Copyright © Houghton Mifflin Company. All rights reserved. 3|4 Beginning the Analysis • Starting point: – Identify the industry that the company is competing in. – Determine the industry’s boundaries which are the basic customer needs that are served Copyright © Houghton Mifflin Company. All rights reserved. 3|5 Figure 3.1: Porter’s Five Forces Model Copyright © Houghton Mifflin Company. All rights reserved. 3|6 Porter’s 5 Point Analysis • Risk of entry by potential competitors – The existing players usually try to create barriers to entry for the potential competitors – Economies of scales – Brand loyalty – Absolute cost advantages – Customer switching costs – Government regulations Copyright © Houghton Mifflin Company. All rights reserved. 3|7 Porter’s 5 Point Analysis • The intensity of rivalry among established companies – Rivalry refers to the competitive struggle between – companies in an industry to gain market share from each other – The competitive struggle for market share that depends on: • the industry’s competitive structure (Fragmented, consolidated) • industry demand • cost conditions • exit barriers Copyright © Houghton Mifflin Company. All rights reserved. 3|8 Porter’s 5 Point Analysis • Bargaining power of buyers – The ability of buyers to drive prices down or quality up Copyright © Houghton Mifflin Company. All rights reserved. 3|9 Porter’s 5 Point Analysis (cont’d) • Bargaining power of suppliers – The ability of suppliers to raise the costs of the industry • Wal-Mart's example • Closeness of product substitutes – How many other products can satisfy the same customer need? Copyright © Houghton Mifflin Company. All rights reserved. 3 | 10 Summary • The systematic analysis of forces in the industry environment using the Porter framework is a powerful tool that helps managers to think strategically. • It is important to recognize that one competitive force often affects the others, so all forces need to be considered when performing industry analysis. • Indeed, industry analysis leads managers to think systematically about the way their strategic choices will both affect and be affected by the five forces of industry competition and change conditions in the industry. Copyright © Houghton Mifflin Company. All rights reserved. 3 | 11 “Strategy is a choice on how to compete.” - Michael Porter © RoyaltyFree/ Stockdisc/ Getty Images Copyright © Houghton Mifflin Company. All rights reserved. 3 | 12 Competitive Forces • Weak competitive forces = Opportunity – Allows a company to earn greater profit • Strong competitive forces = Threat – Depress a company’s profits Copyright © Houghton Mifflin Company. All rights reserved. 3 | 13 Figure 3.2: Strategic Groups in the Pharmaceutical Industry Copyright © Houghton Mifflin Company. All rights reserved. 3 | 14 Strategic Groups • Groups of companies within an industry that follow a similar strategy • Example: – High-risk, High-return Strategy – Low-risk, Low-return Strategy Copyright © Houghton Mifflin Company. All rights reserved. 3 | 15 Strategic Groups (cont’d) • The closest competitors for a company are those in its strategic group • The most immediate threat to profitability comes from rivals within the strategic group Copyright © Houghton Mifflin Company. All rights reserved. 3 | 16 Strategic Groups (cont’d) • Each strategic group may face a different set of opportunities and threats • Varied threats include: – – – – Risk of new entry Degree of rivalry Bargaining power of buyers and sellers Competitive force of substitute and complementary goods Copyright © Houghton Mifflin Company. All rights reserved. 3 | 17 Changing Strategic Groups • Moving from one strategic group to another may be difficult or impossible. • Mobility Barriers: Within-industry factors that inhibit movement between strategic groups • Example: – Forest Labs entering the pharmaceutical industry: they would encounter barriers because they lack resources and competencies necessary to compete Copyright © Houghton Mifflin Company. All rights reserved. 3 | 18 Figure 3.3: Stages in the Industry Life Cycle Copyright © Houghton Mifflin Company. All rights reserved. 3 | 19 Industry Life Cycle • The industry life cycle is important in analyzing the strength of competition in an industry. • There are five sequential stages: – – – – – Embryonic Growth Shakeout Mature Decline • Competition increases as the industry progresses through the cycle. Copyright © Houghton Mifflin Company. All rights reserved. 3 | 20 Industry Life Cycle Stages Embryonic Decline Growth Shakeout Copyright © Houghton Mifflin Company. All rights reserved. Mature 3 | 21 Stage 1 • Embryonic: – – – – The industry is just beginning to develop Development is slow Buyers are unfamiliar with product High prices Copyright © Houghton Mifflin Company. All rights reserved. 3 | 22 Stage 2 • Growth: – – – – – – Demand takes off Many new customers First-time demand Prices fall with development and higher volume Entry barriers are relatively low Relatively low competition Copyright © Houghton Mifflin Company. All rights reserved. 3 | 23 Figure 3.4: Growth in Demand and Capacity Copyright © Houghton Mifflin Company. All rights reserved. 3 | 24 Stage 3 • Shakeout: – – – – – Rate of growth slows Demand approaches saturation levels Few potential first-time buyers Rivalries become intense Excess capacity may exist Copyright © Houghton Mifflin Company. All rights reserved. 3 | 25 Stage 4 • Mature: – – – – – – Market is totally saturated Demand is limited to replacement demand Growth is low or zero Barriers increase Threat of new entries decrease Competition drives prices down Copyright © Houghton Mifflin Company. All rights reserved. 3 | 26 Stage 5 • Decline: – Falling demand = Excess capacity – Growth becomes negative due to • Technology substitution • Demographics • International competition Copyright © Houghton Mifflin Company. All rights reserved. 3 | 27 Macro-Environment • The broader economic, global, technological, demographic, social, and political contexts of business. • The macro-environment impacts the strength of forces in Porter’s model and ultimately, the attractiveness of the industry. • It is important for managers to pay close attention to external forces on their industry due to their direct impact. Copyright © Houghton Mifflin Company. All rights reserved. 3 | 28 Figure 3.5: The Role of the Macroenvironment Copyright © Houghton Mifflin Company. All rights reserved. 3 | 29 Macro-Environment (cont’d) • Macro-Economic Forces: – Forces at the national or regional level – Most important forces to monitor are: • • • • growth rate of the economy interest rate currency exchange rates price inflation • Global Forces: – Many countries experiencing economic growth since barriers to international trade have tumbled. – Growth in places like Brazil, China, and India is creating large new markets for goods and services. Copyright © Houghton Mifflin Company. All rights reserved. 3 | 30 Macro-Environment (cont’d) • • Technological Forces: – Technological changes are destructive to some companies (threats) and creative for others (opportunities.) – They can effect the height of barriers of entry and reshape an industry. Demographic Forces: – Outcomes of change in characteristics of the population such as • Age - Race • Gender - Sexual orientation • Ethnic origin - Social class – Currently there is a growing aging population, which is an opportunity for organizations to cater to an older age group Copyright © Houghton Mifflin Company. All rights reserved. 3 | 31 Macro-Environment (cont’d) • Social Forces: – Changing social mores and values affect industry, such as the trend toward health conscientiousness that causes customers to pay attention to different characteristics of products. • Political and Legal Forces: – Changes in laws and regulations that impact managers and companies – Result from political and legal developments within society and significantly affect businesses. – Firms and industries strive to influence the regulations that government enacts. Copyright © Houghton Mifflin Company. All rights reserved. 3 | 32 Video Clip: Psychographics & BMW Copyright © Houghton Mifflin Company. All rights reserved. 3 | 33 Macro-Environment Global Forces Macro-Economic Forces Technological Forces FIRM Political & Legal Forces Demographic Forces Social Forces Copyright © Houghton Mifflin Company. All rights reserved. 3 | 34