The Changing World of Work工作中的变化 We are seeing dramatic changes in organizations and how they do business. These changes include:我 们观察到机构本身和机构运作的巨大变化。 这些变化包括: Workplace structure and job content工作场所结构和工作内容 Work methods, processes, equipment and technologies工作 方法、过程、设备和技术 Work environments 工作环境 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Pressure to do More with Less少花钱多办事的压 力 In today’s globally competitive world, organizations in both private and public sectors are under pressure to maximize productivity, minimize costs, increase customer/client satisfaction, and improve overall performance.在全球竞争日益激烈的情 况下,私人和公共行业中的机构都面临生产力最大 化,成本最小化,增加顾客/客户满意度并提高整体 业绩水平的压力 The current global economic crisis and its impact on workplaces further intensified this pressure.当前的全球经济危机和其对工作场 所的影响更加加剧了这种压力 Consequently, people at work are required to do more with less. 因此,工人应该少花钱多 办事 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Health and Well-being at Work工作中的 卫生和健康 – An Evolving Notion不断演变的标准 While the scope of traditional occupational health and safety issues is expanding, the incidence and range of a variety of concerns beyond traditional occupational health and safety are increasing and new concerns are emerging. 随着传统职业卫生与安全问题的扩大,一系列问题的发生率和范围 超出了传统的职业卫生与安全范围,新的关注点正在出现。 As the world of work is changing, the notion of workplace health and well-being is also undergoing a transition. 由于工作领域的变化,工作场所卫生和健康也在经历 转变 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Employee Dissatisfaction – A Concern员工的不 满意-一个新的关注点 Coupled with increasing job uncertainty, there are reports that job stress is up from 10 years ago, job satisfaction is down, workers are less pleased and more likely to say they are depressed伴随着工作不确定性的增加, 有报道称工作压力比10年前上升,工作满意度下降,工人更不满意 而且更容易说他们感到压抑。 The need to do more work with fewer resources leads to workload problems such as overwork and unreasonable deadlines. People cannot balance the demands of work with responsibilities at home. 用较少的资源作更多工作的需 求导致了诸如加班和截止日期不合理等工作量问题。人们很难平衡 工作的需求和家庭的责任。 Chronic stress, low morale and employee dissatisfaction are major concerns. 长期压力、士气低下和员工不满意是主要 的考虑。 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Impact on the Organization对公司的影响 Just as work and the work environment drastically influence the health and well-being (physical, psychosocial and mental) of employees, there are growing concerns regarding the profound impact that the health and wellbeing of employees can have on the survival and success of the organization.正如工作和工作环境会对员 工的卫生和健康(生理、心理和精神)产生 重要影响,员工的卫生和健康也会影响公 司的生存和成功。 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Impact on the Organization对公司的影响 Employee health and well-beingrelated consequences such as injuries, illnesses (minor and more serious), high stress levels, chronic absenteeism, presenteeism, low morale and dissatisfaction, could have a devastating effect on the productivity and good performance of the organization. 员工的卫生和健康引起 的相关结果,如受伤、疾病(小病或更严重的 疾病),高度压力,长期不上班,出勤低效 , 士气低下和不满意等会对公司的生产力和好 的业绩产生灾难性的影响。 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Quality of Working Life工作生活的质量 The quality of working life is being recognized as critical to organizational excellence工作 生活的质量被认为是公司良好业绩 的关键因素。 As the quality of working life improves, so does the productivity and performance of the organization如果工作生活 的质量提升,公司的生产力和业绩 也会提升 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca A Healthy Workplace健康的工作场所 A healthy workplace is one where healthy employees working in a healthy environment contribute to the success of the organization健 康的工作场所是指这样一个场所:健康的员工在健康的 环境中能为公司的成功作出贡献。 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca A Healthy Workplace健康的工作场所 In a healthy workplace…在健康的工作场所中… The work environment is safe and healthy, there is compliance with health and safety legislation, and due diligence is exercised.工作环境安全与健康,符合卫 生和安全法律,而且应该严格评估。 Employees are motivated, having meaningful and challenging work to do with the opportunity to apply their skills and knowledge. The quality of working life is made a priority.员工有动力,在有意义和 挑战的工作中能应用他们的技能和知识。 Employees have job security.员工有工作安全感 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca A Healthy Workplace is About: 健康的工作场所是: Having the means and resources to get the job done能够找到方法和资源完成工作 Proper job design and healthy work schedules合适的工作设计和健康的工作日程安 排 Fair compensation in terms of salary and benefits良好的工资和福利待遇 Working at a reasonable pace工作节奏合适 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca A Healthy Workplace is About: 健康的工作产所是: Working effectively with colleagues and managers, with respect for individuals and their different circumstances与同事和经理有效合作,尊 重个人和其不同的处境 Supporting the need for work/life balance支持工作/生活平衡的需求 Having learning opportunities and possibilities to achieve personal career aspirations在追求个人职业生涯方 面有学习的机会和可能性 Open communication and dialogue开 放(公开)的交流和对话 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca The Comprehensive Approach综合途径 The comprehensive approach encompasses:综合途径包括: • • • • • • Occupational health and safety practices职业卫生与安全实践 Well-being initiatives健康倡议 Job design工作设计(安排) Organizational systems组织体系 HR management practices人力资源管理 实践 The culture of the workplace工作场所 文化(企业文化) Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Key Factors主要因素 A work environment and management regime based on values and principles工作环境和管理制度以价值观和原则为基 础 Leadership commitment to the comprehensive approach 领导恪守综合途径 A workplace culture that recognizes and promotes the whole person in which quality of working life is a priority 企业(工作场所)文化注重并提升个人的所有情况,并把工作生活的 质量作为优先考虑的对象。 Open communication, dialogue and transparency公开的交 流、对话和透明 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca A Healthy Workplace is:健康的工作场所是: An investment, not only in the health and wellbeing of employees, but also in the long term health and success of the organization是一种投 资,不仅对员工的卫生和健康进行投资,还对公司的长 期健康和成功进行投资 。 A high performing workplace业绩好的工作场所 A rewarding place to work工作能获得报酬的场所 Integral to achieving organizational excellence 是公司取得最佳业绩的不可或缺的一部分 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Healthy Workplaces is a Win-Win Proposition that Benefits All健康的工作场 所是一个双赢策略,它可以让所有人受益 Workers and their families benefit, not only from improved physical and mental health and quality of life, but also from improved working conditions and decent jobs that offer dignity, respect, personal development and economic security. 工人及其家 庭受益,不仅因为生理和精神健康质量 和生活质量提高获益,而且从能提供尊 严、尊重、个人发展和经济保障的工作 情况和体面工作的提高而获益 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Healthy Workplaces is a Win-Win Proposition that Benefits All健康的工作场 所是一个双赢策略,它可以让所有人受益 Employers benefit from healthy, adaptable and productive workforces, reduced benefit costs, the ability to attract and retain high quality workers and achieve increased productivity, organizational strength and competitiveness雇主能从以下方面 受益:健康、有适应力和业绩好的员 工,降低的效益成本,有能力吸引和 留住有能力的员工从而增加生产力, 公司的实力和竞争力 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Healthy Workplaces is a Win-Win Proposition that Benefits All健康的工作场 所是一个双赢策略,它可以让所有人受益 Government and society at large benefits through productivity growth, increased economic competitiveness, and reduced health care costs政府和整个社会能从 生产力的增长、经济竞争力 的增加和卫生保健成本的降 低受益 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Healthy Workplaces is a Win-Win Proposition that Benefits All健康的工作场 所是一个双赢策略,它可以让所有人受益 Communities benefit from the improvement in the health of their citizens.社区会因为其居民 的健康的提高而受益 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Canadian Centre for Occupational Health and Safety加拿大职业卫生与安全中 心 The Canadian Centre for Occupational Health and Safety (CCOHS) promotes the total well-being – physical, psychosocial and mental health – of working people.该中 心致力于调高工人的身心 和精神的全面健康。 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Canadian Centre for Occupational Health and Safety加拿大职业卫生与安全中 心 CCOHS advances and supports healthy workplaces by providing:该中心通过提供以下服务来提升和支持健康的工作环 境 Information and knowledge transfer信息和知识转让 Training and education培训和教育 Cost-effective tools to improve performance提高业绩的 高效低价工具 Management systems and solutions to support health and safety programs支持卫生和安全项目的管理体系和解决 途径 Support to collaborating partner organization programs支持并与伙伴组织的项目进行合作 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca Canadian Centre for Occupational Health and Safety加拿大职业卫生与安全中 心 Visit CCOHS on the web at www.ccohs.ca请 访问该网站来了解该 中心 Canadian Centre for Occupational Health and Safety 4th China International Forum on Work Safety Healthy Workplaces P.K. Abeytunga abey@ccohs.ca