Is Advertising Immoral? Lecture 1 PHIL106 – 2011 Dan Weijers Is Advertising Immoral? Topic Summary Does advertising manipulate us? Lecture 1: Reekie’s defense of advertising Lecture 2: Crisp’s limited critique of advertising Does advertising make us unhappy? Lecture 3: Belch & Belch vs. Hamilton Lecture 4: Hamilton again Persuasive Vs. Informative Advertising? Lecture 5: Santilli vs. Emamalizadeh vs. Lee Assessment for this Topic There will be one essay question and one exam question on my lectures (the morality of advertising) Essay question: ~is advertising immoral? Based on lectures 1-4 Lectures 3-4 especially important Exam question: ~informative/persuasive ads Based on lecture 5 Information from lectures 1-2 also useful Does Advertising Manipulate Us? Reekie’s Defense of Advertising PHIL106 – 2011 Dan Weijers Chad Chaddingworth Jnr III Today Start addressing the question: Is advertising immoral? An explanation of advertising A defense of advertising Setting up some of the moral issues Advertising is… Communication from a specific source that intends to inform and influence the audience so that they believe something and/or behave in a certain way It is usually: Persuading people to purchase a brand/product Paid for Using mass media But some marketers are much sneakier… Advertising might also be… Rosser Reeves Manager of a successful advertising company While holding up two coins: “[Making] you think that this quarter is more valuable than that one” Previous ‘Fans’ were Tested Volunteers were either Speights or Tui fans Blind taste test of four cups Results: Everyone got most wrong Everyone preferred Speights slightly, but No one could even tell which ones were the same Thanks to Duncan Reekie Most of these arguments are his See his reading in the course book But, the cutting-edge research tailored to the NZ commercial, cultural and moral environment has been carried out by me The Role of Advertising Advertising supports marketing and business function. A modern business model: Perform consumer research Develop new product based on research Advertise product Sell product Importantly, both the business and the consumers benefit from this The business makes money for its investors The customers get what they have been wanting The Benefits of Advertising Advertising helps consumers decide what to buy Informs about the existence of new products (e.g.) Informs about new uses for existing products (e.g.) Informs about differences between products – laundry powder & razors (e.g.) Advertising provides incentives to: Make differentiated products, & Innovative products Who doesn’t like PS3s, wi-fi, iphones? The Benefits of Advertising 2 Advertising is entertainment Many ads are: Funny Interesting Artistic Appealing in other ways The Benefits of Advertising 3 Advertising is good for the economy It is a huge industry It employs a lot of people It stimulates economic growth by connecting more of consumers needs and wants with solutions Economic growth is good Means you can get more things you want The Benefits of Advertising 4 Winston Churchill: “Advertising nourishes the consuming power of men. It creates wants for a better standard of living… It spurs individual exertion and greater production.” Advertising improves our well-being So, What’s Wrong with Advertising? Apparently, advertising deceives people into buying things that they don’t really need Apparently, advertising lies, deceives and misleads Apparently, advertising makes people think they need things that they shouldn’t even want Some people even think it makes us unhappy! Advertising Doesn’t Lie Reasons why advertisers don’t lie Misleading ads are reported and removed from circulation 280 ads removed in 2007 by ASA ASA: “Truthful Presentation - Advertisements should not contain any statement … which … is likely to deceive or mislead the consumer … or exploits his/her lack of experience or knowledge.” ASA: “(Obvious hyperbole, identifiable as such, is not considered to be misleading).” Advertising Doesn’t Lie Reasons why advertisers don’t lie Misleading ads are reported and removed from circulation Lies about product quality are soon discovered, making the lying company go out of business Really important product categories have extra regulations to prevent lying Advertisers don’t want to tarnish the reputation of advertising generally Advertising Doesn’t Make Us Buy Things We Don’t Need Advertising never forces anyone to do anything Advertising does influence our purchase decisions (at least it intends to) But what is wrong with that? Advertising can’t encourage you to want something you really don’t need Advertising can only help you fulfill wants and needs you already have Should Advertising be Allowed to Help Us Fulfill Our Wants? Should we stop people from helping others to fulfill their wants? Depends on the wants… Some things we want are bad for others Slaves, over-sized cars, blow-off valves Some things we want are bad for ourselves Cigarettes, highly processed foods, blow-off valves Should Advertising Help Us Fulfill Our Wants? Advertising obviously shouldn’t encourage or help people to harm others but… What is better, freedom or having the government protect us from our own wants? Why shouldn’t I be able to do whatever I want with my money (without hurting others)? Who should decide what we should and shouldn’t want (for our own good)? Consumer Sovereignty: Surely I have that right! Where do we draw the line? Summary Advertising is good because: It helps consumers decide what to buy It provides incentives for innovation At least some of it is entertaining Its good for the economy It allows us to improve our lives (as we see fit) by helping us to satisfy our wants and needs Busting the myths about advertising: Advertising does not lie or deceive Advertising cannot make people buy things they don’t want Next Time Dan is back Read: Roger Crisp’s ‘Persuasive Advertising, Autonomy, and the Creation of Desire Get ready to discuss: Why advertising actually is immoral – it creates desires in us that we cannot even attempt to reject Does Advertising Manipulate Us? Crisp’s Limited Critique of Advertising PHIL106 – 2011 Dan Weijers Last Time (with Chad) Advertising is good because: It helps consumers decide what to buy It provides incentives for innovation At least some of it is entertaining Its good for the economy It allows us to improve our lives (as we see fit) by helping us to satisfy our wants and needs Busting the myths about advertising: Advertising does not lie or deceive Advertising cannot make people buy things they don’t want Today Looking at an argument that a certain type of advertising is immoral Roger Crisp: “In this paper, I shall argue that all forms of a certain common type of advertising [persuasive advertising] are morally wrong, on the ground that they override the autonomy of consumers.” Informative Adverts Crisp: informative advertising is usually OK because it facilitates (not overrides) the desiremaking process E.g. Jacket on sale He already wanted that kind of jacket, now he knows where to get it (for cheap) Persuasive Adverts Crisp: ‘persuasive advertising’ is immoral because it overrides our autonomy (our ability to make purchase decisions for ourselves) Forms of persuasive advertising (by which the desire for products can be created): Repetition – drumming a brand into your head ‘Puffery’ – linking the product to unconscious survival and reproduction-related desires Subliminal ads – New Jersey cinema experiment How Subliminal Ads ‘Work’ Unconscious emotional manipulation by Suggestion – often just the product logo Association – the logo and something good If you are aware of seeing/hearing it, then it’s not subliminal advertising (or it’s a failed attempt at subliminal advertising) Subliminal Ad. Attempts? This is an attempted joke at the very least! WARNING! Look away now if you don’t want to see a sexually explicit cartoon The Truth about Subliminal Ads Subliminal ads alone can’t make you buy something that you didn’t want Purchasing a product is too complex a behaviour for subliminal ads to control Unconscious priming works sometimes Some priming is rejected Arrington: Autonomous Desire Desires are autonomous if we accept them E.g. Arrington sees an ad for hair dye He desires hair dye because he desires to look younger And, he is perfectly happy to have both of those desires Therefore, (according to him) his desire for hair dye is autonomous Crisp: Autonomous Desire Is Arrington’s desire autonomous? What if the ad showed a man (with 100% not-grey hair) in a position of authority and surrounded by beautiful women? Perhaps Arrington's real desires were for power and sex Show your experience and vitality Crisp: How Adverts Persuade They appeal to our unconscious desires Crisp: they might appeal to our “unconscious desires for power and sex” Unconscious Desires? The unconscious desire for sex Makes us laugh at jokes that aren’t funny The unconscious desire for power $$ is the best indicator of power these days Makes us angry/disappointed if we don’t get that promotion/job we were after Also makes us laugh at jokes that aren’t funny Evolution by Natural Selection Over many generations, types of organisms tend to develop traits that increase individual members chances of surviving and reproducing Unconscious desires for power and sex are traits that can help with this Therefore, we should expect to see a lot of traits that are conducive to noticing and getting power and sex Unconscious Desires Advertisers don’t always target sex and power though Most ads for FMCGs are targeted at women or women and children Remember that Persil makes your clothes whiter? Well, that’s not all it does: http://www.youtube.com/watch?v=xuTspd9lFFE&f eature=related Crisp: Rational Desire Persuasive advertising creates irrational desires If our main desire for a product is subconscious, then rationality doesn’t even come into it - we cannot possibly accept it or even consider it! Remember that an autonomous desire is one that we accept Crisp: Free Choice/Autonomy Being able to provide any old reason for why you bought something (like Arrington’s e.g.) isn’t necessarily helpful “But, I like Meow Mix”, “But, I like Grecian Formula 16” We need to weigh up the relevant reasons in order to make a free choice Persuasive advertising uses reasons that we are not aware of and so cannot evaluate Crisp: Control or Manipulation You control someone if you make them do something for reasons that they would not consider… reasonable. Making Crisp do a jig (by tying ropes to his limbs) just because I feel like it would be controlling him Making me buy hair dye because I unconsciously desire power and sex Adverts can do this Crisp’s General Argument 1) 2) 3) 4) Persuasive advertising unconsciously creates the desire for a product by drumming it into your brain or by associating it with sex, power or some other thing that is commonly and unconsciously craved Therefore, the real reason for our desire to buy a product is hidden from us, we cannot evaluate it Therefore, the desire is not autonomous Therefore, persuasive advertising overrides our autonomy/freedom of choice (which is immoral) Summary Crisp: Persuasive advertising uses subconscious associations to try to make us desire products in a way that bypasses our autonomy Remember that this is a specific definition of ‘persuasive advertising’ Some adverts clearly try to be persuasive in the manner Crisp suggests Are such adverts immoral for trying to do this? Next Time Read: Belch & Belch ‘Economic Effects of Advertising’ Get ready to discuss: Does advertising make us happy… or unhappy? Does Advertising Makes Us Unhappy? Belch vs. Hamilton PHIL106 – 2011 Dan Weijers Recap of Crisp Persuasive advertising uses repetition and subconscious associations to try to make us desire products Crisp thinks it works and that it is immoral because it overrides our autonomy It most likely works to some extent, because persuasive advertising is so widespread Does it actually override our autonomy, though? Is it manipulative enough to be immoral, though? Today The advertisers argument for how advertising makes us happier Hamilton’s criticism of that argument Problem: Margin of Discontent Margin of Discontent = Gap between what we have and what we want Happiness = satisfaction with how your life is going (no discontent) Examples of discontent : You have a Corolla, but you want a Porsche You work at McDonalds, but you want a job at Logan Brown You have a 14” tube TV, but you want a 41” flat screen Hamilton’s Solutions to the Margin of Discontent Hamilton mentions two possible solutions, but he thinks that the first solution doesn’t seem to work: Economic growth solution: 1) • “People satisfy their wants by increasing their possessions, thus becoming happier” ‘Sages’ solution: 2) • “Give up wanting” ‘Neo-Liberal’ (Advertisers) Argument (Roughly According to Hamilton) Reducing the Margin of Discontent makes people happier 2) Economic growth helps consumers to reduce their Margin of Discontent 3) Advertising encourages economic growth 4) Advertising helps consumers to make better decisions about how to reduce the Margin of Discontent c) Therefore, advertising helps make people happier (by helping to reduce the Margin of Discontent in two ways) 1) Hamilton’s Refutation of the ‘NeoLiberal’ (Advertisers) Argument More $$ (economic growth) does not make us happier Therefore, P2 is false And, advertising does not help consumers to make better decisions about how to reduce the Margin of Discontent Therefore, P4 is false Does $$ Make Us Happy? 1) 2) Reducing the margin of discontent makes people happier Economic growth helps consumers to reduce their margin of discontent If 1. and 2. are both true, then why have we gotten richer… but not happier? Evidence? Adaptation Lottery winners return to pretty much the same level of happiness after 1 year The more we have, the more we want, and the more we think we need! Evidence? So, Does $$ Make Us Happy? So, unless you are materialistic, more $$ makes very little difference to our happiness – much less than: A rewarding job A loving relationship Volunteering But materialistic people seem to have a pretty strange idea of happiness Having said all this… who would not want to win lotto? Possible Neo-Liberal Response (Consumer Sovereignty) Remember Consumer Sovereignty? Regardless of happiness, we have a right to do what we want with our money Economic growth gives people more freedom to choose whatever they wish to do with their lives and their money Without advertising consumers would find it very difficult to exercise this freedom Hamilton Fights Back Advertisers claim to be helping consumers to freely choose how to best satisfy their needs and wants – but this is false! Consumers do not freely choose between products because advertising manipulates our preferences (Crisp agrees with this) – Consumer Sovereignty is a myth! More choice doesn’t help us satisfy our needs and wants Therefore, P4 is false Consumer Sovereignty is a Myth! Consumers do not freely choose between products because advertising manipulates our preferences Our preferences are formed inside, not outside, of the marketplace Indeed, consumers values, goals and personal identities are all formed inside the marketplace! Evidence? The Abundance of Real Choice is a Myth The abundance of choices advertising provides are limited to meaningless choices between variations of things that we didn’t need in the first place “Most advertising, unfortunately, is devoted to an attempt to build up… irrational preferences for certain brands… to persuade consumers [to] buy Bumpo rather than Bango” – Prof. Boulding Evidence? How Well Did Hamilton Fight Back? Advertisers claim to be helping consumers to freely choose how to best satisfy their needs and wants Hamilton claims that: Advertising coerces consumers into satisfying the greedy financial wants of businesses, not their own wants or needs Advertising doesn’t provide more real choice, so it doesn’t help consumers choose what they really want Summary – You Decide Does advertising make us happier by making us richer? Or do we adapt to and waste our extra income on things that don’t make us happy? Does advertising help us decide how best to satisfy our needs & wants? Or does it make it harder to decide between a bunch of irrelevantly differentiated options? Next Time Read: Clive Hamilton: ‘Identity’ Get ready to discuss: Hamilton’s idea that the whole point of advertising is to make us dissatisfied Exam tips! Does Advertising Make Us Unhappy? Hamilton Again & Wrap Up PHIL 106 – 2011 Dan Weijers Today A quick recap, then Clive Hamilton's argument that advertising makes us unhappy and is therefore immoral, then A summary of the whole morality of advertising section Tips for the exam question on this topic Last Time: Margin of Discontent Gap between what we have and what we want You generally have old slow small smelly stuff but you want newer faster bigger better cooler stuff All kinds of things, not just things you can buy from shops Last Time: How Advertising Makes Us Happy Advertising helps solve the problem of the margin of discontent in two ways Economic growth solution: 1) • It gives everyone more $$ to buy the things they want Better choices solution: 2) • It helps consumers make better wantsatisfying choices Last Time: Hamilton’s Refutation of the Neo-Liberal Argument More $$ (economic growth) does not make us happier For most people, a bit more money will not make them noticeably happier Advertising does not help consumers to make better decisions about how to reduce the margin of discontent Adverts just cloud our reasoning with unnecessary options and bogus emotional appeals Hamilton’s Argument that Advertising Makes Us Unhappy 1) 2) 3) c) The margin of discontent is a source of unhappiness Advertising perpetuates the margin of discontent by making us feel dissatisfied with our lives Therefore, advertising encourages us to be unhappy (via dissatisfaction with our current lives) Therefore, advertising is immoral Pictorial Version of Hamilton’s Argument? The drugs are the promises made by advertisers The person is addicted to the ‘rush’ But the ‘rush’ never lasts So, the person craves more drugs Does Advertising Make Us Dissatisfied 1? Advertisers and their critics both agree that advertising influences consumers… But, to what extent does it do it? And, How does it do it? How Much Does Advertising Influence Us? Advertising companies are in the funny position of: Having to tell their clients that they can influence consumers very strongly. While, Having to tell consumer rights groups that they have very little influence on consumers Anyone who thinks that advertising doesn’t affect them at all is wrong http://www.youtube.com/watch?v=Nbj03sd oyOs Does Advertising Make Us Dissatisfied? Remember Winston Churchill’s quote… He thought advertising was good because it made people strive for a higher standard of living… but how did it do that? Maybe by making everyone feel dissatisfied with what they have at the moment by showing them something ‘better’ Does Advertising Make Us Dissatisfied? Never more so than with our prime biological motivators (for getting a good mate/s)… Status for men (or more directly; just getting women). Beauty (sexiness) for women. Real beauty for women. Brand vs. Company Integrity Crazy that some companies/brands advertise in a much more moral manner than others…. right? Wrong (In this case anyway) ! Remember that companies are there to make money (Charities are there to make the world a better place) Does Advertising Really Make Us Dissatisfied? Advertising might help us solve our existing dissatisfactions, or Advertising might constantly provide reasons to be dissatisfied and then helps us momentarily ‘solve’ them… and then tries to make us dissatisfied again! …Or Somewhere in between (only some ads are bad) Could ads that make us feel satisfied work? Summary – Hamilton on Ads Advertisers would say they help us all by: Helping us close the margin of discontent Raising the general standard of living Helping us to exercise our consumer sovereignty and our personal choices about how to live Hamilton says that advertising is immoral because: It doesn’t make us happier like they claim it does, and It coerces us into a constant state of dissatisfaction Section Summary: Is Advertising Immoral? Advertisers help everyone by: Hamilton: advertising is immoral because: Helping us close the margin of discontent Growing the economy & raising our standard of living Helping us to exercise our consumer sovereignty and our personal choices about how to live Encouraging product innovation and differentiation It coerces us into a constant state of dissatisfaction Crisp: persuasive advertising is immoral: Because it overrides our autonomy and… It makes us desire products without us realising! Next Time Read the (short) articles by: Santilli, Emamalizadeh, and Lee Persuasive vs. Informative Advertising PHIL 106 – 2011 Dan Weijers Today A discussion of the morality of persuasive versus informative advertising. Santilli Emamalizadeh Lee Tips for the assessment on this topic Santilli Persuasive advertising Uses irrational persuasion E.g. margarine Informative advertising Only provides information for rational decision-making E.g. classified ads & signs Need vs. want = objectively real vs. subjectively felt deficiency Santilli on Leiser (1) Essential Needed Harmful Not Needed Informative Good Bad Persuasive Good Bad Leiser: Even true information can be immoral E.g. “blacks need not apply” E.g. “illegal weapons for sale” Leiser: Persuasive ads that really help are good E.g. “Smoking kills” Santilli on Leiser (2) Essential Needed Harmful Not Needed Informative Good Bad Persuasive Good Bad How can advertisers ensure their ad only reaches people who need vitamin C? How can we be sure of what people really need? Even if people needed milk, irrational persuasion used to sell them milk is morally wrong Even on Util. decreasing rationality is bad Santilli’s View Essential Needed Harmful Not Needed Informative Good Good (except for kids in some cases) (except for kids in some cases) Persuasive Bad Bad True information is good, even about bad things E.g. racists & prostitutes (know your enemy) Kids can’t always deal well with some truths E.g. about sex, death, rape etc. Persuasive advertising hides the truth Santilli’s Solution Ban persuasive advertising Make all ads limited to yellow pages style Listed by ‘need’ If any companies go bust it’s because “no one needed what they had to offer” Emamalizadeh’s View Types of Persuasion Essential Needed Harmful Not Needed Rational Good Good Non-Rational & Doesn’t affect autonomy Good Good Non-Rational & Affects autonomy Bad Bad The function of all ads is persuasion Non-rational ads persuade by form, not content Did the form cause you to choose something that wouldn’t normally be chosen? Yes = affects autonomy = immoral Lee’sView The morality of the advert is only governed by the product when the product is immoral i.e. all ads for immoral products are immoral e.g. promoting drugs is bad even if the ad is fully truthful i.e. ads for needed products can be moral or immoral Ads for needed products are only bad if they affect autonomy and the case in question is one that we think the consumer should be sovereign in Lee’sView (2) Types of Persuasion Consumer sovereignty good Consumer sovereignty bad Essential needed product Essential needed product Harmful not needed product Harmful not needed product Ad doesn’t affect autonomy Good Bad Good Bad Ad affects autonomy Bad Good Bad Bad E.g. ads for formula for newborn babies (Zambia) Autonomy affecting ad: breast feed = good (US) Autonomy affecting: buy formula = bad (Some mothers need formula) When is Advertising Immoral? Leiser: when it promotes an immoral topic (regardless of how) because it’s the consequences that matter Santilli: when it’s persuasive (regardless of what it promotes) because it denigrates human reason Emamalizadeh: when it makes us choose what a normal person wouldn’t because of it’s form (regardless of what it promotes) because it denigrates human reason Lee: when it promotes an immoral topic (regardless of how) because it’s the consequences that matter AND: when it affects our autonomy regarding choice that we should have consumer sovereignty in What about Most Products? Utilitarian Advert Product Usually beneficial Neither or both Usually harmful Mainly informative Good OK Bad Mainly persuasive Good OK Bad Moderate Advert Product Usually beneficial Neither or both Usually harmful Mainly informative Good Good OK OK Mainly persuasive OK OK Bad Bad Deontological Advert Product Usually beneficial Neither or both Usually harmful Mainly informative Good Good Good Mainly persuasive Bad Bad Bad A Few Key Questions Is there any merit to the informativepersuasive dichotomy? Is the product relevant to the moral status of the advert? If so, how? Is affecting autonomy always bad? If so, what? If so, why? Does the intention of the advertiser matter? What about Intentions? Types of persuasion Immoral intentions? Immoral effect? Consumer sovereignty good Essential needed product Harmful not needed product Consumer sovereignty bad Essential needed product Harmful not needed product Intends to affect autonomy (in subconscious/ persuasive way) Ad doesn’t affect Bad autonomy much Very bad OK Ad affects autonomy a lot Very very bad OK Pure Very good evil Does not intend to affect autonomy (in subconscious/ persuasive way) Ad doesn’t affect Very autonomy much good Bad Good Bad Ad affects autonomy a lot Very bad Good Bad Very bad Bad Very bad What about other Factors? Informative vs. persuasive ad Needed vs. not needed product Beneficial vs. harmful product Intentional vs. accidental manipulative ad Intentional vs. accidental product quality Very persuasive vs. mildly persuasive Informed vs. uninformed consumers Certain kinds of persuasive un-truths? Assessment Tips General approach: Essay qn on lectures 1-4 You might like to argue for the middle ground based on certain categories or features of ads Exam qn on this lecture (5) Make sure every paragraph refers back to the main qn Be clear what you are arguing for Better to discuss 1 argument from each side in detail than all arguments in no real detail Use some examples Justify all of your non-obvious claims! Critique distinctions from readings and come up with your own Qns? Find Out More The perils of consumerism and what to do about it: See what the anti-advertising community is up to (and trying to sell to you): http://www.storyofstuff.com/ http://www.adbusters.org/home/ Don’t worry though! Find out how advertising is self-regulated in New Zealand http://www.asa.co.nz/