Linking the Standards to Friendship and Service 37th National Assembly NATIONAL ETHICS and STANDARDS COMMITTEE Sandra Dorsey Malone, Chairman July 3, 2010 Ethics and Standards Area Chairs Deidra Y.A. Edwards Central Area Chair Cream City (WI) The Links, Inc Carolyn Lewis Mosby, Ed.D. Eastern Area Chair James River Valley (VA) The Links, Inc 2 Sia Barnes, Atty Southern Area Chair West Palm Beach (FL) The Links, Inc Eva J. Purnell Western Area Chair Missouri City (TX) The Links, Inc. Ethics and Standards Central Area Members Lula Cosby Springfield (Oh) The Links, Inc. Bonnie McLeary Lake Shore (IL) The Links, Inc. 3 Marsha Dimmy Sullivan Ph.D. Northern Indiana (IN) The Links, Inc. Ethics and Standards Eastern Area Members Rosemary Nichols Jones Commonwealth (VA) The Links, Inc. Sharon Urquhart Richardson Newport News (VA) The Links, Inc. 4 Joyce Felder Prince George’s County (MD) The Links, Inc. Barbara Edwards Westchester County (NY) The Links, Inc. Ethics and Standards Southern Area Members Veola F. Hymes Columbus (GA) The Links, Inc. 5 Ethics and Standards Western Area Members Evia Briggs Moore, Ed.D. Stockton (CA) The Links, Inc. Evelyn Banks Neely Peninsula Bay (CA) The Links, Inc. 6 Ethics and Standards Executive Council Members Sandra Dorsey Malone Dallas (TX) The Links, Inc. Margot James Copeland Cleveland (OH) The Links, Inc. 7 Jacqueline Spriggs Revis PRP San Antonio (TX) The Links, Inv. Purposeful Service Accountability in Life’s Role THE LINKS, INC Linking the Standards to Friendship and Service Ethics - a guide to the Chain of Friendship and Purposeful Service ETHICS and STANDARDS WHAT!! A set of rules that clearly articulate our values and the standards of conduct expected of members. Adopted at the 35th National AssemblyPhiladelphia, PA 2006. http://musicremedy.com/musicaudio/Seal/Change-Is-Gonna-Come-281445.asx ETHICS and STANDARDS WHY? To ensure that all members internalize the values of the organization and that the principles of conduct guide their actions in all aspects of the organization’s activities Accountability to the public Governance practices of non-profit and charitable organization are under increasing scrutiny by state and federal regulations ETHICS and STANDARDS WHO? Ethics and Standards Committees at every level of the Links Organization – – – Chapter Area National ETHICS and STANDARDS 14 Objective Increased knowledge and understanding of the Code of Ethics and Standards and the rationale for its various components – explore all aspects of the Code of Ethics and Standards through selected simulated activities – preview selected documents that include the Codes, Standards and attendant implementation guidelines and procedures – present questions, concerns and suggestions Statement of Intent Organizational Beliefs Excellence Serving the public good Individual responsibility & integrity Preserving the worth and dignity of the individual Respect for pluralism and diversity 15 The Code of Ethics As members of The Links, Incorporated, we agree to maintain the highest ethical standards of conduct by: 16 1. Adhering to the – Manual of Procedures, – Constitution and Bylaws, – Code of Ethics, – other official documents of The Links, Inc. and The Links Foundation, Inc. 2. Fostering the bonds of friendship. The Code of Ethics 17 3. Implementing programs and activities in the program facets that meet our organizational mission and service requirements. 4. Serving the public in a trustworthy manner, dealing honestly with members of The Links, Incorporated and the community at large. 5. Abiding by applicable Federal, state, and local laws and regulations. The Code of Ethics 18 6. Adhering to international copyright and intellectual property laws. 7. Guarding against conflicts of interest and avoiding the appearance of impropriety when using organizational funds and public resources and when giving and receiving gifts and awards. The Standards 1. 2. 3. 4. 5. 19 Communications Financial Operations Intellectual Property Equal Opportunity Conflict of Interest The Procedures Complaints, Sanctions and Appeals Response to Complaints Individual Link Chapter Area Officer or Committee Chair Member, Executive Council or Foundation Board Headquarters Staff 20 The Procedures Complaints, Sanctions and Appeals Sanctions Matched to category and severity of violation 21 The Procedures Ethics and Standards Committees Structure, Membership Roles & Responsibilities Chapter Area National Role of the Chapter President, Area Director or National President 22 The Qualifications 23 Ethics and Standards Committees Qualifications for Committee Membership Active member in good standing Act according to highest standards Promote the vision of The Links Organization Know, understand and value the Code of Ethics and attendant documents Demonstrate concern for interests and well being of individuals affected by the action of the committee The Procedures Ethics and Standards Committees Duties of the Committee Oversees the process of handling Complaints Serves as Resource for Members Monitors Implementation of the Code of Ethics 24 The Forms To standardize the process and provide consistency for implementation and monitoring, eleven (11) process forms have been developed. √ Every Link is expected to sign the Member Acknowledgement Form [COE-61-1] 25 The Forms 26 The Forms 27 Member Acknowledgment – COE 61-1 Employee Acknowledgment – COE 61-1a Conflict of Interest- Disclosure – COE 61-2 Confidentiality Statement – COE 61-3 Complaint Form – COE 61-4 Due Process Notification– COE 61-5 Minutes of the Code of Ethics Hearing – COE 61-6 Notification of Hearing Results– COE 61-7 Ethics and Standards Transmittal – COE 61-8 Request for Appeal – COE 61-9 Decision Upheld – COE 61-10 Decision Reversed – COE 61-11 References-Resources 28 Glossary and Terms Advisory Bulletin: Governance of Charitable Organizations Contact Persons National Ethics and Standards Committee Roster Area Ethics and Standards Committee Roster Inaugural Documents Letter- 13th National President Letter- 2002—2006 Commission on Ethics and Standards Standard One – Communications 1. 29 Communications A. Official Organizational Spokesperson B. Maintaining Confidentiality and Privacy C. Statements Harmful to Organization or Members D. Unauthorized Written and Electronic Communication Standard One – Communications B. 30 Maintaining Privacy and Confidentiality Do not discuss “Links” business outside of The Links organization Do not discuss personal and private matters of our Link sisters Standard One – Communications D. Unauthorized Electronic Communications Avoid using “reply all” unless directed to do so Be sure that your email address is not subject to “public disclosure” Use a personal email account to ensure the privacy and confidentiality of our Links Communications 31 Standard One - Communications Scenario Link Jones sends an email to all Links in her Chapter from her school district email account. She states that the she heard that the National President is considering a new assessment, and she is not in favor of any more assessments! She then states that the National Office is wasting money, and she want the opinions of her Chapter members. Link Watkins responds by hitting reply all, so that her message is forwarded to all members. She copies her sister who is a candidate for membership in another Chapter. What are the ethical ramifications of this conduct? 32 Standard Two – Financial Operations A. B. C. 33 Use of Public Funds Recusal from Participation in Sponsored Public Fundraising Activities involving lotteries, auctions (live and silent), awards, gifts and prizes Self-Dealing and Misappropriation of Funds Standard Five - Conflict of Interest 34 Sets forth ethical standards and norms that implement our Code of Ethics in eight specific areas related to conflict of interest Standard Five - Conflict of Interest A. B. C. D. E. F. G. 35 Refrain from Engaging in a Conflict of Interest Recusals and Waivers Authorizing Recognitions and Awards Disclosure before Receipt of Salary or Compensation from The Links Organization Disclosing Gifts , Compensation, or other Benefits Offered by Parties Seeking to Conduct Business with The Links Organization Disclosing Beneficial Interest or Substantial Obligation to a Supplier of Goods and Services to The Links Organization Disclosing Salaries Paid by Grant Funds or Gifts to The Links Organization Standard Five - Conflict of Interest A. Refrain from Engaging in a Conflict of Interest Scenario Chapter Fundraising Event includes a Silent Auction where chapter members participate in the silent auction in order to encourage bidding on the auction items. At the end of the event, a chapter member is listed as the highest bidder for an auction item 36 Standard Five - Conflict of Interest A. Refrain from Engaging in a Conflict of Interest You Be The Judge 37 Chapter members refrain from participating in public silent auction. Chapter members may participate in chapter silent auction with auction items not sold after public fundraiser with the authorization of the donor and the approval of the chapter—proceeds support chapter programming or scholarship and reported to the donor. Standard Five - Conflict of Interest F. Disclosing a Beneficial Interest or Substantial Obligation of a Supplier of Goods and Services to The Links Organization Scenario Fundraising Event Chairman selects her husband’s printing firm as the printer for all fundraising printing needs; invitations, tickets, programs and souvenir program book. 38 Standard Five - Conflict of Interest F. Disclosing a Beneficial Interest or Substantial Obligation of a Supplier of Goods and Services to The Links Organization You Be The Judge 39 Complete Conflict of Interest Disclosure Statement Open bidding process for vendors used for fundraising event. The Process From Complaint to Appeal In a separate document – Eastern Area model from the 2009 Conference Workshop is used to present the appropriate use of the Code of Ethics Forms The required process-from complaint to appeal- to be implemented by the Ethics and Standards Committee, is demonstrated through the use of completed samples of the appropriate forms [COE 61-4 – COE-61-9] 40 The Standards Defined Possible response and Sanctions In a separate document Each Standard – Is identified – Aligned with appropriate Code – Aligned with appropriate Core Value – Referenced governing document – Sample of action [scenario] – suggested response – Possible sanction and rationale 41 Q&A 42 Questions and Concerns Answers and References Credits 43 Essence Magazine Washington Post Seal Black Eyed Peas WE THANK YOU Thank you for attending this session of Linking the Standards to Friendship and Service 44