FIELD FORCE MANAGER
TRUSTED BY THOUSANDS OF COMPANIES
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INTRODUCING FIELD FORCE MANAGER
FIELD FORCE MANAGER
SOLUTION
Field Force Manager is...
 An employee efficiency tool,
 A management decision tool,
 A back-office automation tool,
 A customer satisfaction tool,
…that helps your business:
 Improve productivity.
 Increase management insight.
 Optimize business operations.
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FIELD FORCE MANAGER
INDUSTRIES SERVED
Field Force Manager improves workflow in industries like:
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 Construction
 Transportation/distribution
 Health care
 Utilities
 Food and beverage
 Education
 Government
 Electrical
 Machinery
 Communications
 Consumer service
 HVAC
 Landscaping
 Plumbing
 Security
 Business services
FIELD FORCE MANAGER
IMPROVE PRODUCTIVITY
Field Force Managers mobile app enables
employees to:
 Record shift and break times electronically
 Accept and complete assignments dispatched from
the office
 Complete electronic forms such as invoices and
proof of delivery
 Take photos, capture electronic signatures, or
scan barcodes
 Access Google Maps or VZ Navigator® for
directions
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FIELD FORCE MANAGER
INCREASE MANAGEMENT INSIGHT
With access to the cloud-hosted
management application, managers can:
 Gain a comprehensive view into activities in the
field
 Make the most informed and cost-effective
operational decisions
 Access and analyze information to plan, adapt,
and succeed
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FIELD FORCE MANAGER
OPTIMIZE BUSINESS OPERATIONS
Information from the management
application can empower managers to:
 Generate custom reports or schedule automatic
reports
 Analyze data to improve employee productivity,
job performance, service satisfaction, and payroll
costs
 Access analytics to better forecast trending
 Conduct a top-down assessment of current
business practices
 Integrate with existing back office systems
to automate more critical functions
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HOW FIELD FORCE MANAGER WORKS
FIELD FORCE MANAGER
HOW IT WORKS
Field Force Manager is a simple mobile solution that can make
your company more efficient and more competitive.
LOCATIONS
TIMECARDS
JOBS
Field worker:
Handset with Field Force
Manager application.
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Business office:
PC with Internet connection.
FIELD FORCE MANAGER
SEE THE LOCATIONS OF YOUR MOBILE TEAM
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FIELD FORCE MANAGER
THE STATUS OF EACH EMPLOYEE
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FIELD FORCE MANAGER
AND THE ROUTE EACH EMPLOYEE TRAVELED
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FIELD FORCE MANAGER
EMPLOYEES START SHIFTS FROM THEIR DEVICES
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FIELD FORCE MANAGER
END SHIFTS WHEN THE WORK IS COMPLETE
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FIELD FORCE MANAGER
AND THIS TIMESHEET INFORMATION IS SENT
AUTOMATICALLY TO THE MANAGEMENT CONSOLE
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FIELD FORCE MANAGER
A JOB CREATED IN THE MANAGEMENT CONSOLE
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FIELD FORCE MANAGER
CAN BE SENT TO A MOBILE EMPLOYEE
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FIELD FORCE MANAGER
WITH ALL THE INFORMATION AN EMPLOYEE NEEDS
TO COMPLETE THE JOB
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FIELD FORCE MANAGER BENEFITS
FIELD FORCE MANAGER
BENEFITS
Mobile Employees
 Electronic timecards, forms, data collection and
documentation
 Continuously updated job lists
 Work policies automatically and uniformly enforced
 More time to focus on job with fewer distractions
 Greater efficiency, productivity and satisfied
customers
 Fair and uniform management practices
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FIELD FORCE MANAGER
BENEFITS
Operations & Dispatch
 See locations of employees in near-real time on
Google Maps
 Electronic timecards and data exchange with
accounting
 Real-time alerts about variances and historical
trends reports
 Complete more jobs per day with greater
customer satisfaction
 Streamlined payroll and invoicing
 Insight to improve operational efficiency
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FIELD FORCE MANAGER
BENEFITS
Business & Finance
 Electronic timecards with back office integration for
payroll
 Automated data collection feeding job costing data
 Preconfigured and custom reports, trends and data
analysis
 Fast and accurate payroll and invoicing saves time
and money
 More accurate estimating generates higher revenue
while lowering costs
 Visibility improves business performance
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FEATURES AND PRICING
FIELD FORCE MANAGER
PACKAGE OPTIONS
With three package options, Field Force Manager is affordable
and scalable for any size of business.
 Pro
 Full featured version for maximizing savings and efficiencies with rich data
capture including photos and signatures, full job configurability, availability
calendar and worker recommendations, workflows, and audible driving directions
(with VZ Navigator), plus Basic features
 Basic
 Enables basic automation capabilities with electronic timecards, simple job
dispatch, text driving directions, forms and messaging, plus location-based
features in limited
 Limited
 Purely location-based management of your mobile workforce with detailed worker
location, time and date information
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FIELD FORCE MANAGER
FEATURES
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Feature
Description
Limited
Basic
Pro
Employee maps
Shows historical GPS points that provide time, date, and speed of mobile employee travel.
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Industry-smart setup wizard
Configuration tool allows you to set preferences and settings in the management console based on your industry.
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Geofencing
Create custom geographic regions and set up alerts when mobile employees travel in or out of them.
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Stop/travel reporting
Provides mobile employees stop and travel reports that can be exported.
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GPS alerts
Provides automated alerts to administrator or dispatcher when an event such as speeding or stopping occurs.
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Worker monitor alerts
Provides proactive alerts to administrator or dispatcher when an event does not occur (e.g. no GPS collection)
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Web-service integration
Varied levels of Web-service APIs available to push/pull data. Additional support services available for a fee.
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Location-aware timesheets
Allows mobile employees to submit timesheets from the field.
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Mobile forms
Allows mobile employees to capture data, such as inventory and customer information, while in the field.
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Integrated messaging
Send one-way messages to mobile employees from the management console.
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Simplified job dispatch
Send and receive job information to and from field employees.
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Turn-by-turn directions
Provides mobile employees with text-based driving directions from current location to a job or other location.
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Audible turn-by-turn directions
Audible driving directions (Supported devices only. Requires VZNavigator or Google Maps with navigation)
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Job monitor alerts
Provides proactive alerts to administrator or dispatcher when a job is not started or completed.
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Configurable job dispatch
Send job information to mobile employees with the ability to track job life cycle and report on job activities.
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Availability calendar and
recommend worker
Advanced dispatch tools to get the right employee to the right job.
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Supervisor Timecards
Manage timecards for multiple employees; start or end employee shifts in a single click.
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Workflow rules
Provides functionality to automatically perform actions based on GPS or other activity.
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Picture Capture
Allows mobile employees to capture a picture as part of a job form.
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FIELD FORCE MANAGER
PRICING
Field Force Manager
Monthly Access for Basic
Phones
Basic Phone Monthly Price
Smartphone Monthly Price†
Feature added to a
qualifying voice plan
Minimum Data
Plan (75MB)
Total
Minimum
Data Plan (2GB)
Total
Limited
$15
$10
$25
$30
$45
Basic
$20
$10
$30
$30
$50
Pro
$25
$10
$35
$30
$55
Field Force Manager: Field Force Manager is only available to businesses with five or more business lines of service. Subject to specific terms of use. Field Force Manager is only available in the National
Enhanced Services Rate and Coverage Area. Downloading the Field Force Manager application will require approximately 2 MB of data.
* Field Force Manager is available on select Basic Phones and 3G Smartphones. Field Force Manager Pro may not be available on all Basic Phones and 3G /4G Smartphones.
† Data usage for downloading and using FFM may apply and be billed in accordance with your Plan, feature or package. Field For ce Manager is not available over Wi-Fi networks.
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THANK YOU