Institutional Capacity Building for
DFIs: The DBP Experience
(Second presentation)
Isidro A. Sobrecarey
Vice President and Chief of Staff
Office of the Chairman
Development Bank of the
Philippines
ADFIAP-CEO Forum VIII
Dec. 5-7, 2011, Thimphu, Bhutan
DBP’s
Corporate Culture Program
The Strategy -
Human Resource Management
Value Formation
The DBP
Human Resource Experience
The DBP
Human Resource Experience
HR investment = Financial + Social Dividends
The DBP
Human Resource Experience
HR investment = Financial + Social Dividends
Organizational and People Transformation
Non-Performing Accounts
Economic Difficulty
and
Political Interventions
Bankrupt
World Bank wanted DBP
CLOSED
1986 Rehabilitation Plan

Viability

Professionalism

Integrity
Unifying Force
Unifying Force
Corporate Culture Program
DBP Rehabilitation and
Institutional Strengthening
DBP Rehabilitation and
Institutional Strengthening
Values reform
DBP Rehabilitation and
Institutional Strengthening
Values reform
Organizational
reform
DBP Rehabilitation and
Institutional Strengthening
Values reform
Organizational
reform
Credit process
reform
Changes Through
Corporate Culture
H dramatic turnaround
in business growth
and image
rebuilding
H conduct of personal
and professional
lives
Institutionalization of
Corporate Culture
DBP Family
Guiding Principle of HRM Strategy
DBP Family Traditions
Weekly Monday Commentaries
 DBP Family Credo (Head Office and Branches)
 Concepts, norms and values supportive
of Corporate Culture Themes
“If we accept that
banking is people,
then our human
resource must have
the highest strategic
value to our
organization.”
DBP HRM Programs
 Innovative
training programs
 Knowledge
 Echo
transfer and replication
training
 Alternative
 more
training media
effective training in less time
and less cost
Career and Development Programs
-
Targeted selection
-
Assessment Center
-
Quality Circles:
QuEST
-
Continuing
Professional
Education
HR Programs (cont.)
Excellence Awards
President’s Award
DBP’s Best
New Performance
Evaluation System
New Performance Evaluation System

CSC-model

shift from 360 degree
appraisal to rigid
performance
measurement
indicators and ratings

interdependencies of HR systems,
programs and processes
Corporate Culture

interdependencies of HR systems,
programs and processes
Corporate Culture

interdependencies of HR systems,
programs and processes

unifying force
Corporate Culture

interdependencies of HR systems,
programs and processes

unifying force

Core Values: Integrity, Competence,
Teamwork and Professionalism
Global Paradigm

Corporate Culture not as abstract
entities

Found not in archives

Very hearts and minds of people

Not a one shot deal
Sustaining Corporate Culture
 Viability through values and
virtues
 Fulfilling DBP Mission under
exceptionally sound values and
virtues
 Values: Efficient Vehicle for
Development
AWARDS
and
CITATIONS
EMPLOYER OF THE YEAR
Personnel Management Association of the Philippines
Center for Excellence
Senate Committee on Civil Service
and Government Reorganization
People Development and Management
Asian Institute of Management
and
Far Eastern Economic Review
EMPLOYEE-FRIENDLY EMPLOYER
Convenor’s Group of Public Sector Unions and
Association in coordination with the
Civil Service Commission
AMONG THE TOP TEN EMPLOYERS
Hewitt Associates
BEST HUMAN RESOURCE
DEVELOPMENT PROJECT AMONG
DFI’S IN THE ASIA PACIFIC
REGION
A PREMIUM HUMAN RESOURCE
DEVELOPMENT PROGRAM
ATTRACTING THE BEST AND THE BRIGHTEST
TO JOIN DBP
A CORPS OF DEDICATED, EFFICIENT AND
COMMITTED PUBLIC SERVANTS
DBP’S CORPORATE RE-BRANDING
DBP’S CORPORATE RE-BRANDING
DBP’S CORPORATE RE-BRANDING
FORWARD LOOKING
CORPORATE CULTURE

Competitive edge

Synthesis versus
analysis
CORPORATE CULTURE
DEVELOPMENT
Thank you!