1 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Safe Harbor Statements The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 2 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Improve your operational effectiveness with Oracle ERP Analytics Paul Rodwick – VP, BI Product Management July 2013 Agenda Introduction to Oracle BI Applications – What are BI Applications? – Recent Releases – BI Applications as a Stepping Stone to Fusion Applications 4 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Customer Success Roadmap and Future Investments Q&A Key Corporate Objective Maximizing Customer Value & Operational Efficiency Suppliers Front Office / CRM Back Office / ERP Customers • Primary Role: Identify, acquire & support customers • Key Objective: Grow revenues and profit by maximizing customer value • Primary Functions: Sales, Marketing, Service, Contact Center 5 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. • Primary Role: Buy, make, and deliver products, support the workforce, and manage finances • Key Objectives: Maximize operational efficiency, quality & accuracy while controlling costs • Primary Functions: Finance, HR, Supply Chain Operations, Procurement, Order Management Critical ERP Supported Back Office Functions 6 Finance Manufacturing Human Resources Supply Chain Project Management Procurement Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Critical ERP Supported Back Office Functions • How can I increase cash flow with Finance more effective receivables, payables and inventory analysis? Manufacturing Human Resources • What operating expenses are over budget? • Which business units are enhancing profitability? Supply Chain 7 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Project Management Procurement Critical ERP Supported Back Office Functions • Who are our top performers by Job category? Finance Manufacturing • How do we show the value of Human Resources HR to upper management? • What is the employee turnover rate by business unit? Supply Chain 8 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Project Management Procurement Critical ERP Supported Back Office Functions • How can we avoid supply Finance bottlenecks and increase cost effectiveness? Manufacturing Human Resources • How are our suppliers performing? • What is our optimal inventory level across all product lines? Supply Chain 9 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Project Management Procurement Critical ERP Supported Back Office Functions • Which suppliers are not delivering quality goods on time? Finance Manufacturing • What is the pattern of Spend Human Resources trend from year to year? • Are we fully utilizing strategic contracts to get the best value? Supply Chain 10 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Project Management Procurement Business Requirement: Visibility Across Functional Areas Financials • Reallocate personnel to company growth areas • Optimize variable compensation • Control Product Expenses before they impact earnings • Identify underperforming suppliers to improve cash cycle • Review revenue & margin trends by product line Supply Chain 11 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Human Resources • Align training plans to skill gaps in critical product areas • Optimize contingent workforce for product “seasonality” • Correlate staffing levels with order volume and product plans • Respond to customer issues before they become problems • Optimize Inventory levels based on customer purchasing behavior Procurement Introducing: Oracle BI Applications Prebuilt Solutions for EBS, PeopleSoft, Siebel, JD Edwards, Fusion & more Benefits – Add insight to CRM and ERP applications – Easy to adapt and extend Unique features – Tight integration with OLTP systems – Works with existing IT environment – Fast time to value; Low TCO – Over 4,000 customers 12 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Oracle BI Applications Unlocking Back Office Business Insights through BI Financial Analytics • Analyze intra-period financial data by department or role • Maximize efficiency of collections • Analyze current state manufacturing against targets and historical trends • Maximize service levels • Analyze workforce performance • Reduce cost of compliance reporting • Achieve optimal asset portfolio • Improve effectiveness of maintenance planning Manufacturing Analytics EAM Analytics HR Analytics Alignment Across Functions Optimize profitability and operational efficiencies • Identify at risk projects and initiate corrective actions • Control cost before profitability impact Project Analytics • Visibility into direct / indirect spend Procurement and Spend • Optimize supplier selection and Analytics performance 13 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. • Visibility into supply/demand to better manage inventory • Accelerate order to cash • Improve retention rate • Pin-point top and bottom performing students / programs SCM & OM Analytics Student Information Analytics Example of ERP Related Business Questions Are expenses under control? [Source: Procurement] Who owes us money. Where do I have to take action? [Source: Financials] How’s the revenue as compared to the plan? [Source: Projects] How’s our utilization? Planned for PS1 [Source: Projects] What are our top service sales opportunities? [Source: CRM] 14 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Where do we need people and how quickly are we finding them? [Source: HCM] Oracle BI Applications Product Family Rapid Performance Insight CRM ANALYTICS SALES • • • • • • SERVICE & CONTACT CENTER MARKETING Pipeline Analysis Forecast Accuracy Up-sell/Cross-sell Cycle Times Lead Conversion Sales Team Effectiveness • Campaign Effectiveness • Customer Insight • Product Propensity • Market Basket Analysis • Campaign ROI PRICE • Price Segments • Price Waterfall Analysis • Deal Life Cycle • Deal Desk Analysis • Product Pricing Performance ERP ANALYTICS • • • • Service Effectiveness Customer Satisfaction Resolution Rates Service Rep Efficiency • Service Cost • Service Trends • • • • • • General Ledger Accounts Receivable Accounts Payable Cash Flow Profitability Expense Management • Employee Productivity • Compensation • Talent Management • Recruiting Analysis • Learning Analysis • Workforce Profile MANUFACTURING LOYALTY • Member Demographics • Membership Trends • Promotion Cost • Promotion Effectiveness • Points Analysis HUMAN RESOURCES FINANCIALS • • • • • • • • Plan to Produce Work Orders Inventory and WIP Quality Resource Usage Bill of Material Costing Kanban • • • • • • STUDENT INFORMATION ANALYTICS PROJECTS • Project Funding and Budget • Product Cost • Project Revenue • Project Billing • Project Profitability SUPPLY CHAIN & ORDER MGMT PROCUREMENT & SPEND Revenue & Backlog Inventory Analysis Fulfillment Status Customer Status Order Cycle Time BOM Analysis • Direct & Indirect Spend • Buyer Productivity • Contract Compliance • Supplier Perf. • Purch. Cycle Time • Employee Expense • Admissions and Recruiting • Student Records • Student Financials ENTERPRISE ASSET MANAGEMENT • • • • Maintenance History Maintenance Costing Asset Genealogy Breakdown & Preventive • Quality • Inventory ORACLE BUSINESS INTELLIGENCE FOUNDATION SOURCE ADAPTERS: 15 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. AND OTHER OPERATIONAL AND ANALYTIC SOURCES Deeper than Dashboards Oracle BI Applications 1 Pre-Built Analytic Warehouse 2 • Business Analytics Warehouse • Over 100 star schemas • Designed for analysis and reporting 3 Best Practice Metrics • Over 9,000 metrics • Additional pre-defined calculations • Based on best practices 16 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Certified Application Integration • Pre-mapped integration • Fusion, EBS, PSFT, SEBL , JDE, SAP, IBM • Role-based Security 4 Role-Based Dashboards • Over 500 Dashboards and Pages • Over 3,000 reports • Across Lines of Business Oracle Embedded Business Analytics Intelligence Embedded In Business Processes 17 4 Take Action 3 Optimize Copyright © 2013, Oracle and/or its affiliates. All rights reserved. ORACLE APPLICATIONS BUSINESS PROCESSES 1 What Happened 2 Why Did It Happen? Oracle Embedded Business Analytics Insight to Action” With Contextual Integration INSIGHT Late Payment Trend Headcount Budget Analysis Forecast Update Product Safety Finance HR Sales Service Supply Chain Marketing Approve Discount Escalate Issue Change Request Redirect Funds Hold Credit Approve Hire ACTION 18 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Supply Shortfall Poor Campaign Results All BI Applications are BI Mobile Certified 19 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. What Does Exalytics Mean for BI Applications? Speed of Thought Analysis 1. Make Existing Deployments Blazing Fast – Orders of magnitude faster end user response times – Exalytics up and running in days 2. Reduce Development Time on BI Applications Extensions – New dashboard development cost reduced (less dashboards, less tuning) – Practically eliminate need for custom aggregate tables 3. Get Ready for Enterprise Adoption! – Up to 50,000 users on a single Exalytics machine (but can start small) – More end user interactivity and instant responsiveness means higher user adoption – Enables immersive mobile experience 4. Supports a New Class of BI Applications – Real-time forecasting, optimization and scenario modeling on large data sets 20 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Typical Effort & Customization balance Dashboards & Reports OBIEE Metadata Moderate DW Schema Intermediate ETL Involved Degree of Customization 21 Easy Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Level of Effort Additional dashboards and reports, guided and conditional navigations, iBots, etc. Additional derived metrics, custom drill paths, exposing extensions in physical, logical and presentation layer, etc. Extension of DW Schema for extension columns, additional tables, aggregates, indices, etc. Extension of ETL for extension columns, descriptive flexfields, additional tables, etc. Speeds Time To Value and Lowers TCO Build from Scratch with Traditional BI Tools Oracle BI Applications Training / Roll-out Define Metrics & Dashboards Faster deployment Lower TCO Assured business value DW Design Back-end ETL and Mapping Quarters or Years Source: Patricia Seybold Research, Merrill Lynch, Oracle Analysis 22 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Training / Rollout Define Metrics & Dashboards Easy to use, easy to adapt Role-based dashboards and thousands of predefined metrics DW Design Back-end ETL and Mapping Weeks or Months Prebuilt Business Adapters for Oracle EBS, PeopleSoft, JD Edwards. Siebel, SAP, others Total Economic Impact of Oracle BI Apps Based on commissioned study conducted by Forrester Consulting Validated Benefits Lower Procurement Spend - 5% lower procurement costs in Year 1 of the study and increased to 7% in Year 2. Accounts Payable Savings - Savings of more than $1 million per year by the third year of the study IT and business labor savings - Apps created efficiencies in both the IT and business sides of the organization. Lower Inventory Working Capital – 15% reduction in inventory for the affected product categories Increased gross sales and prices- 0.3% increase in average sales price and 0.4% lift in sales at affected parts of the organization 97% ROI with a 20 Months Payback Period* *Composite Organization Three-Year Risk-Adjusted ROI Source: The Total Economic Impact of Oracle BI Applications," commissioned study conducted by Forrester Consulting on behalf of Oracle, October 2012. 23 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Agenda Introduction to Oracle BI Applications – What are BI Applications? – Recent Releases – BI Applications as a Stepping Stone to Fusion Applications 24 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Customer Success Roadmap and Future Investments Q&A What’s New in BI Applications 11.1.1.7.1 Indirect Spend Planning Student Information Analytics New Content Enhancements New Applications Oracle GoldenGate New OBIEE 11.1.1.7 25 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Financials HR Projects CRM Procurement & Spend Supply Chain & Order Management Oracle Data Integrator New Data Integration Data Lineage ETL Validation GUI Based Configuration Functional Setup Tool New TCO Tools BI Applications 11.1.1.7.1 Summary of Features Most significant BI Applications release in three years. Significant expansion of content and new products Completely re-architected solution leveraging the power of ODI Released on the latest version of OBIEE 11.1.1.7 Number of new out-of-the-box tools to increase productivity and drive down TCO Golden Gate option available for customers that have significant ETL time pressures 26 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Oracle BI Applications PS1 (11.1.1.7.1) Additional Content for Applications Unlimited Customers • FINANCIALS – Commitment Control & Public Sector Financial/Budget Analysis (EBS & PSFT) • – Sourcing Analytics – Enhancements to Change Orders and Agreements – Fixed Assets (EBS) • HR – Time & Labor (EBS & PSFT) • • – Costing – Inventory Cycle Count – Transfers (EBS & PSFT) – Other Enhancements PROJECTS – Resource Management (EBS & PSFT) – Forecasting Enhancements & Commitments (PSFT) – GL Reconciliation (EBS & PSFT) CRM – Service Analytics Enhancements (EBS) – Price Analytics (EBS) 27 SUPPLYCHAIN AND ORDER MANAGEMENT – Global Payroll (PSFT) • Copyright © 2013, Oracle and/or its affiliates. All rights reserved. STUDENT INFORMATION ANALYTICS – Admissions, Recruiting, Records, partial Financials (PSFT) – Cross Charge (EBS & PSFT) • PROCUREMENT & SPEND • OPERATIONAL PLANNING – Indirect Spend Planning Visualizations & Interactions Enabled by OBIEE 11.1.1.7 in BI Applications PS1 Performance Tiles Waterfall & Stacked Bar Freeze-Header Tables Updated Styles Precision Layouts Improved Printing Full Featured Excel Interaction 28 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Next Generation Data Integration BI Applications 11.1.1.7.1 with Oracle Data Integrator and Golden Gate Oracle Data Integrator provides In-database E-LT Transformation vs. E-T-L Best in class performance, scalability, availability Lightweight deployment for lower TCO Faster time-to-value through declarative design Oracle Golden Gate option for BI Apps Reduce load on source system by streaming data continuously into persistent store in the DW More reliable change data capture and delete support Enables near real time DW refresh 29 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Agenda Introduction to Oracle BI Applications – What are BI Applications? – Recent Releases – BI Applications as a Stepping Stone to Fusion Applications 30 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Customer Success Roadmap and Future Investments Q&A Embedded, Actionable BI Surmounts the Challenges of Traditional BI THE OLD WAY THE NEW WAY Search Transactions Tools Reports Navigation Disconnected. Open Ended 31 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Analytics Integrated. Closed Loop. Better Analytics in Fusion Applications Better Decisions Today’s Challenges 32 Future with Fusion Historical Data Backwards Looking Real-time, Predictive Data Improved Decision Making Reports and Analyses Delivered Standalone Contextually Relevant Insight Delivered in the Work Process Multiple BI Tools Unique Skills Single BI Foundation Common Skills Fragmented Views Used by Few Enterprise Perspective Used by Many Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Engineered as a Single System BI Embedded Throughout Oracle Fusion Financial Management Oracle Fusion Human Capital Management General Ledger Accounts Payable Asset Management Global Human Resources Workforce Lifecycle Manager Benefits Management Payments & Collections Accounts Receivable Cash & Expense Management Compensation Management Talent Review Performance & Goal Mgmt Global Payroll Network @ Work Business Intelligence Common Modules Business Intelligence Oracle Fusion Project Portfolio Management Oracle Fusion Supply Chain Management Product Master Distributed Order Data Management Orchestration Inventory Management Oracle Fusion Customer Relationship Mgmt Oracle Fusion Procurement Project Billing Project Performance Reporting Purchasing Self-service Procurement Sourcing Customer Master Project Control Project Integration Gateway Project Contracts Procurement Contracts Supplier Portal Spend & Performance Analysis Incentive Compensation 33 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Business Intelligence Shipping & Receiving Business Intelligence Project Costing Business Intelligence Cost Management Global Order Promising Sales Marketing Mobile & Outlook Territory & Quota Integration Mgmt Business Intelligence Fusion Reporting and Analytics Consistent, Timely, Complete Oracle Transactional BI (OTBI) 34 • Real time, self service reporting directly off Fusion Apps data • Pre-packaged content covering major Fusion Applications • Built on Oracle BI EE technology Oracle BI Applications (OBIA) • Unlimited historical analysis, including trending and cross-domain insight • Pre-packaged data warehouse, ETL, metrics, and interactive dashboards • Available for EBS, Peoplesoft, JD Edwards, Siebel & now extending to Fusion • Built on Oracle BI EE technology Specialized Analytics • Financial statements, sales territory planning, project performance, and more built on Essbase technology • Whitespace analysis built on Real-Time Decisions and Oracle Data Mining technologies Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Agenda Introduction to Oracle BI Applications – What are BI Applications? – Recent Releases – BI Applications as a Stepping Stone to Fusion Applications 35 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Customer Success Roadmap and Future Investments Q&A Key Trends and Product Momentum Oracle BI Applications • “Buy & Extend” growing in popularity over “Build” • FY12: 530+ (30% YoY growth) unique net new customers • Nearly half of customers license 3 or more BI Applications • Significant expansion in global markets • FY11: ~50% growth rates • Proven products means more complex, enterprise wide deployments • 10+ heterogeneous sources is not uncommon • Growing partner ecosystem (internal and external) • Bolt-on BI Applications for industry-specific and vertical areas • BI 11g is driving a lot of upgrade interest • 36 Fresh UI, Essbase integration, Mobile and now Exalytics Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 37 Communications Public Sector Finance / Banking Consumer Goods High Tech Retail Aero / Industrial Insurance / Health Life Sciences Travel & Transport Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Rapid Deployments in Weeks Against Oracle Applications Unlimited and Non-Oracle Sources 16 weeks 75 days 11 weeks 14 weeks 12 weeks 100 days 38 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Over 4,000 BI Applications Customers Implementations Range from Single Source to Distributed MultiSource / Multi-Instance Multi Sourced - 3 EBS instances, SAP and legacy - 6 JDE instances and 1 EBS - 15 EBS instances - Multiple Siebel instances EBS SIEBEL - JDE and legacy 39 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Oracle BI Applications SAP Legacy PSFT Multi Instance & Version Oracle BI - EBS and PeopleSoft - 5 ERPs -EBS, SAP, Navision, Legacy JDE Applications EBS EBS EBS Americas EMEA APAC Agenda Introduction to Oracle BI Applications – What are BI Applications? – Recent Releases – BI Applications as a Stepping Stone to Fusion Applications 40 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Customer Success Roadmap and Future Investments Q&A Oracle Applications Planning BI Applications Current Releases and Roadmap BI Apps 7.9.6.4 January 2013 • • • • • For Applications Unlimited customers ETL with Informatica New Manufacturing Analytics New Enterprise Asset Management Analytics New SLA support for EBS R12 (patch) BI Apps 7.9.7.2 September 2012 • For SAP customers • ETL with ODI • Financials, Procurement & Spend, Supply Chain & Order Management Analytics BI Apps 11.1.1.7.1 May 2013 • For Application Unlimited customers • ETL with ODI 41 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. What’s Next 0-12 month planning cycle • Data model and release integration across Fusion and Applications Unlimited • ODI and Informatica : release alignment • New content: Talent Management, PLM Analytics integration, EAM enhancements, Student Analytics enhancements • New adapters: Procurement & Spend Analytics for JDE, Supply Chain & Order Management Analytics for PeopleSoft Future Directions Post 12 month planning cycle • BI Applications as Oracle Cloud Service • New content/modules: Grants, Benefits, Depot Repair & Field Service, EVM & Project Scheduling • New adapters: Manufacturing Analytics for JDE, Eloqua adapter • Additional operational planning applications • Unstructured/big data analytic applications • New cloud adapters: Adapters to Fusion Cloud Service, Taleo adapter, RightNow adapter • User Experience Redesign (partial) • Cost of Ownership Improvements: Data Lineage, ETL Data Validation • Continue user experience redesign • Additional cost of ownership improvements Safe Harbor Statements The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 42 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Questions 43 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 44 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 45 Copyright © 2013, Oracle and/or its affiliates. All rights reserved.