UNITED NATIONS PUBLIC SERVICE FORUM WORKSHOP 7 Session: Leadership Training in BIPA LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT By: Ishaq Mohammed Ameen, Executive Director – Leadership Programs, BIPA 25 -26 June 2013 Government Expenditure of Training in Bahrain – How much is it? Total government expenditure on training during 9 years (20032011) was 230, 856, 532 Bahraini Dinars (US $ 610,731,566) Inside Bahrain 40 Million Dinars 17% of the total expenditures Outside Bahrain 13,044,818.00 13,859,109.00 16,515,748.00 20,240,624.00 17,570,811.00 20,691,363.00 30,138,684.00 29,745,812.00 29,051,371.00 190,858,340.00 Inside Bahrain 1,834,973.00 2,597,731.00 2,869,682.00 4,272,458.00 4,977,711.00 4,861,606.00 6,309,629.00 5,692,678.00 6,591,064.00 40,007,532.00 Year 2003 2004 2005 2006 2007 2008 2009 2010 2011 Total Source: Source: Ministry of Finance Kingdom of Bahrain LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT About BIPA Established by a Royal Decree in 2006 … Actual Operation and budget allocated 2009….Number of Employees: Approximately 55 BIPA Mission Statement Acting as change Agent for sustained Transformation through training, learning and development (Research & Consultancy) in the public sector Develop human capacity Develop an evidence-based research agenda within BIPA Develop organizational capacity Develop a strategic agenda for Public Sector in line with Vision 2030 BIPA Vision Partner of choice Developing First Class Civil Servants BIPA's ambition is to become a ‘Think tank' for the Public sector and proactively respond to strategic issues in the Public Sector Main Questions to be Answered • What were main attempts of BIPA and contributions to provide leadership development programs for the public sector in the Kingdom of Bahrain in the past 4 years? • Where does BIPA fit within the concept of transformational Government? • Are BIPA leadership development programs tuned and in line with the concept of Transformational Government (tGov)? • What actions are necessary based on the answers for Q1 and Q2? LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Establishment of BIPA & 2030 National Economic Vision Role Gov. Entity Gov. Entity Gov. Entity Gov. Entity Gov. Entity BIPA Gov. Entity Gov. Entity Gov. Entity Gov. Entity BIPA Mandate Article 2: BIPA will work for the purpose of improving public administration in the Kingdom of Bahrain and providing training for government entities to develop Government employees in a way that enhances PA and supports economic and social plans. Vision 2030 and National Economic strategy (derived out of it) stated: “Create a prestigious leadership program to develop leaders in the public sector. Top-quality government requires topquality talent in its ranks”. LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT The Concept of Transformational Govt. (T-Gov) The expressions: transformational government, transformative e-government, reinventing government, innovative government and citizen centric government are often used in close proximity, by both politicians and academics. Bannister & Connolly (2010) e-government is: “.. a technological innovation and move from an inefficient and mainly unaccountable bureaucracy to a new entrepreneurial culture”. Blackstone et al (2005) “Government transformation is about change management facilitated by technology “Transformational Government…. encompasses a new "virtual" business layer within government which allows an integrated, government-wide, citizenfocused service to be presented to citizens across all channels, but at no extra cost and without having to restructure government to do so..” OASIS “t-Government would seem to be a mixture of e-government, business process re-engineering and business scope redefinition Bannister & Connolly (2010) LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT The Importance of Leadership in the Context of Transformational Govt. E-Gov Capabilitie s Streamlining and Change Managemen t TGovernment Leadership Building Capabilities at all Levels LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT The Concept of Transformational Govt. A study by the University of Manchester found that 35% of e-government projects in developing countries resulted in total failures; and that 50% were partial failures. Source: Working Paper, University of Manchester, U.K. Higher Education Admission Center (HEAC) Heeks, R. LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT BIPA National Leadership Programs Timeline BIPA leadership development programs have gone through the following milestones: Some initiatives existed but were not systematic 200 8 Design & development of leadership programs started 200 9 Systematic Training started (Programs started) 201 0 A draft policy for National Leadership Development brought up 201 Qeyadat Program 1 started 201 2 National Policy for Leadership Development to be endorsed 201 3 Kawader Program started International Partners engaged with BIPA e.g. NSG, Oxford, AHRI Other Programs to start in 2014 Nokhba & Takween BIPA more visible on the International Arena LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT BIPA Training Priorities in the first 4 years BIPA worked in the first 4 years of operation on the following priorities: • Build reputation for BIPA as training provider for the public sector “Who are you?) • Build track record for its training capability • Build enablers (Infrastructure for the training process) to take place smoothly and with sustainable quality • Build Training facilities, a general framework for training in BIPA, a network of skilled trainers, facilitators, coaches, developers etc… • Building experience and developing expertise in leadership development • Building partnership with international bodies specialized in related fields to BIPA work • Building leadership development programs which are tailored to the needs of the public sector in Bahrain. LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT National Leadership Program Objectives BIPA leadership development programs generally focus on the following strategic objectives: • Endeavoring to develop government officials in terms of performance and potential following structured and established methodologies • To familiarize Program participants with major current and future challenges that they may face in the public sector • To equip participants with tools to better understand self and others in the workplace • To provide opportunities for the participants to widen their networks and develop relationships within the public sector toward a corporate culture as much as possible • To contribute to the achievement of the goals as per Bahrain’s National Economic Vision 2030 and the program of the Government • To provide opportunities for participants and their public organizations to learn from each other by sharing best practices related to common areas of interest. • To familiarize Program participants with the major laws and statutory requirements which govern the public sector in the Kingdom of Bahrain. • In the Future: To introduce trainees to “Evidence-based policy Making” skills LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Important Terms National Legislations means laws passed by the legislature or National التشريعات the legislative authority in the Legislations الوطنية country and are bound-laws, upon which the government issues the appropriate policies Government السياسات الحكومية as executive authority. Policies Government policies can be استراتيجيات العمل Strategies defined as the rules and regulations governing the work or the way the rules are Work Execution مبادرات وآليات التنفيذ set for the work by Implementation senior government Strategy is the method of mechanisms authorities which vary work according to the are the means, methods depending on the policy system established by the and operational tools that of the state or the state or government, in are government curriculum. other words it is the way of used to complete the work reaching the goals that are in accordance with set in accordance with the strategies. existing policies in the state. LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Strategies that were followed by BIPA Determining the general strategic directions of the design and implementation of the training programs. LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Training & Learning Framework Top Leaders Program Nokhba Qeyadat Induction to Government Consultancy & Research Assessment Center Short Courses (Single Competency) Specialized Programs SP ICT G Stat P HRM PR & Media PFP GPMP MPA Apprenticeship Takween E-Learning/E-Training Kawader Strategies that were followed by BIPA National Leadership Development Program Target Group Duration Assistant Undersecretaries & Undersecretaries Directors Section Heads Supervisors/Group Leaders Nokhba Induction to Senior Civil Service Qeyadat Kawader Takween TBD 16 Weeks 12 Weeks 6 Weeks A General framework for government leadership development programs was tailored Tailored Courses The above is a process that is about to be endorsed by the Civil Service Council as a government policy LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Our Leadership Building Approach:( Hands-on, Theoretical, Practical and Involves all Parties) Action Learning Public Sector Private Sector BIPA International Professional Partner Field Visits Mentoring and Coaching Case Studies Projects IDPs Knowledge Sharing Theories Interactive lecturing and Interviews Strategies that were followed by BIPA Linking leadership and training programs and courses with Major laws governing the public sector in Bahrain, such as: Civil Service Law, Tender Law, National Audit Court, and others Tailored Courses Designing training programs in accordance with national models related to the local nature and prevailing educational patterns Learner-Focused LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Strategies that were followed by BIPA Applied the principle of “Locally design and Internationally recognize” Global Spread Best Practices Linking the design of training programs with the strategic constants for the Kingdom Tailored Courses LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT A Clear Model that focuses on the customer and Delivering Results Build a clear yet simple model for leadership programs designed by BIPA Deliver Results Set Direction & Lead Take Care of Customers & Stakeholders Develop your team Control & Develop your Organization LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Strategies that were followed by BIPA * Focusing on local expertise in training delivery Leadership programs adopted the concept of “Leaders as Teachers” and hence utilizing the expertise from within the local public sector. International Recognition * Partnering with international bodies specialized in leadership development LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Outsourcing The use of a range of qualified trainers and the formation of a network of relationships with them Cooperation with others to develop National policies and Legislations that impact the process of training in the public sector National Legislations Government Policies التشريعات الوطنية السياسات الحكومية Strategies استراتيجيات العمل Work Execution مبادرات وآليات التنفيذ LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Outcome of the Strategies followed BIPA has yet to conduct a thorough study on the impact of leadership programs conducted by BIPA (2009-2013) Some indicators for the level and quality of the results obtained to date do exist Levels of Qualification No. of Participants & Graduates 100 25 80 45 20 41 60 50 40 24 25 25 25 13 20 0 15 44 19 19 46 44 20 متوسط االعمار 20 اعداد الخريجين 42 20 اعداد المشاركين 20 17 1 الدفعة2 الدفعة3 الدفعة4 الدفعة5 الدفعة6 الدفعة7 الدفعة 1 12 15 10 2 5 8 0 2 1 1 2 4 2 8 11 8 16 15 13 12 15 14 1 4 1 10 5 12 12 الجنس ذكر 5 5 8 9 دبلوم عالي ماجستير 8 دكتوراه 1 3 All Batches 9 6 1 بكالوريس 10 1 الدفعة2 الدفعة3 الدفعة4 الدفعة5 الدفعة6 الدفعة7 الدفعة 15 13 1 9 Gender Distribution 20 ثانوية عامة 1 8 5 3 الجنس انثى 400 300 200 100 0 312 141 121 8 62 7 59 0 1 الدفعة2 الدفعة3 الدفعة4 الدفعة5 الدفعة6 الدفعة7 الدفعة LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT 96 5 45 Outcome of the Strategies followed Level of Satisfaction by Participants 100 90 80 70 60 50 40 88.75 89.79 84.23 86.58 88.16 86.67 89.67 Batch 1 Batch 2 Batch 3 Batch 4 Batch 5 Batch 6 Batch 7 30 20 10 0 Overall Satisfaction There are many success stories that are not documented and need proper research LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Conclusions • Transformational Government needs proper leadership and hence BIPA has been engaged in this process since it started its activities in 2009. • “Transformational government cannot be as such transformational if it is not the result of a negotiated process between a number of actors or within a network. It has to be configured beyond the boundaries of government operations and out of the box marked: e-government" Quote from workshop ToR • The transformation Government must satisfy two components: the Hardware and the Software: 1. The Hardware is the latest technology available 2. The Software is the negotiated process between a number of actors within the network which includes training, building trust, leadership development, collaboration, etc… LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Conclusions • There are a number of government entities which need to interact and complement each other in the effort for adopting and implementing the concept of t-Gov. These include but not limited to BIPA, e-Gov and CIO. • • All above entities have to work together and to engage other pubic sector entities to achieve objectives of the transformational government • The concept of t-G to be imbedded within leadership programs in BIPA • A government policy to be issued to further formalize and strategize the process of leadership development in the public sector • Government policies can be further supported by national legislations to protect policies endorsed • It would be ideal to come up with a national policy regarding adoption of the concept of t-G which could be endorsed by the cabinet LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT Thank You Ishaq Mohamed Ameen BIPA Kingdom of Bahrain LEADERSHIP FOR THE TRANSFORMATIONAL GOVERNMENT