Global Leaders Embracing
Inclusion for Success
Doug Harris
The Kaleidoscope Group, LLC
10–12 November 2014
Global Leaders Embracing Inclusion for Success
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Kaleidoscope Group History
• Full service diversity consulting firm headquartered in Chicago
• Founded by Bea Young, a recognized pioneer and leader in
diversity
• Led by Doug Harris, CEO, an internationally recognized
presenter and diversity & inclusion consultant
• U.S. Certified minority-owned business enterprise (MBE)
• Has assisted organizations with successfully managing culture
change and creating inclusion for over 30 years
• Comprised of 21 staff and 55 associates located across the
globe
• Strategic alliance partners for specialized diversity needs
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The Kaleidoscope Team
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Celebrations!
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Are you happy to be here?
A. Yes
B. No
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Today’s Objectives
• Broaden understanding of Diversity &
Inclusion
• Explore the global trends and business
impacts
• Understand the role of leadership in
achieving global D&I success
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Today’s Agenda
• Understanding Diversity and Inclusion
• Changing Demographics
• Global Inclusive Leadership
– Authentic
– Agile
– Aligning
• Global Inclusive Leadership Indicators
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UNDERSTANDING
DIVERSITY AND INCLUSION
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How well do you know your story?
1.
2.
3.
4.
Not well
Somewhat well
Well
Very well
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What comes to mind when you hear
the words Diversity and Inclusion?
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Definitions of Diversity & Inclusion
Diversity
Variety of abilities, skills,
experiences and cultural
backgrounds, in all
stakeholders.
Inclusion
To value and leverage
differences to achieve
superior results.
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Dimensions Of Diversity
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GLOBAL INCLUSION
Evolution of Diversity and Inclusion
Compliance
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Diverse
Representation
Inclusion Model
“Temporary
Employment”
“Archaic”
“Inclusion”
“Traditional
Network”
Engagement
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Where do you see your organization on
the Inclusion Model (real vote)?
1. Archaic
2. Temporary
Employment
3. Traditional Network
4. Inclusion
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Impacts of Inclusion
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CHANGING DEMOGRAPHICS
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US Census Bureau
Global Talent Availability - 2020
UK – 2m
Germany – 3m
USA – 17m
Russia – 6m
Japan – 9m
France – 3m
Spain – 3m
China – 10m
Italy – 2m
Mexico + 5m
Egypt + 4m
India + 47m
Philippines + 5m
Malaysia + 1m
Brazil + 3m
Indonesia + 5m
18Australia – 0.5m
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In the U.S., what is the ratio of Whites
to People of Color over the age of 70?
1.
2.
3.
4.
1:1
3:1
6:1
9:1
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In the U.S., what is the ratio of Whites
to People of Color under the age of 10?
1.
2.
3.
4.
1:1
2:1
3:1
4:1
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What percentage of Companies with
more gender-diverse boards outperform
companies with non-diverse boards ?
1.
2.
3.
4.
61%
53 %
45 %
37%
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What group makes up the largest
percentage of today’s workforce?
1.
2.
3.
4.
Mature
before 45
Boomers
46-64
Gen X
65-82
Gen Y (Millennials) 83-2002
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4 Generations in the Workforce
The age range of
the U.S. workforce
spans
approximately 60
years and is
usually broken out
into the following
categories:
Mature
(Veterans, Silent Generation)
Born 1909-1945
16%
Baby Boomers
Born 1946-1964
26%
Generation X
(Xers)
Born 1965-1976
22%
Generation Y
(Millennials, Echo Boomers)
Born 1977-1995
36%
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What fraction of the world’s college
students are from developing nations?
1.
2.
3.
4.
2/3
3/5
1/2
1/4
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Global Inclusive Leadership
Authentic
HONORING
Aligning
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Agile
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Do you consider yourself a
Global Inclusive Leader?
1. No
2. Somewhat
3. Yes
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AUTHENTIC
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Authentic
Preserving a core identity while leading in
different contexts.
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7 years old
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Junior High School Picture
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High School Graduation Picture
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Omega Psi Phi in college 1980
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Tufts University Basketball Team
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Procter & Gamble
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Enlisted Army Soldier
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Me and My Wife in the 80’s
Christel Harris
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My Kids
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Me and My wife Today
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Deacon Harris
Rock of Ages Baptist Church
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My Values
•
•
•
•
•
•
Appreciation
Satisfaction
Forgiveness
“Clutch” Performer
Recovery
Respect
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What are the results of being Authentic?
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AGILE
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Cultural Competence
It is how you think, believe and demonstrate
inclusive behaviors.
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Cultural Competence Journey
Think
(Listen and Expand thoughts)
Internalize
(Assess, Understand and Challenge
Biases)
Demonstrate
(Adapt, Modify or Change Behavior)
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Key to Agility
• Understanding
• Identifying
• Managing perspective / bias
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SIZING ACTIVITY
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Definition of Sizing
• The level of importance we give to an action,
behavior, event and/or occurrence based on
our view of the world.
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Polling Process
• You will be given several topics
• You are to size the importance of that topic
• The sizing options are extra large, large, medium and small
• You may define those words however you like
• You will be given 5 seconds to respond to each topic
• The polling will be discussed at tables
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POLLING SAMPLE
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Happiness at work
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Sizing Poll Handout
TOPIC
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Extra Large
Large
Medium
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Small
POLLING QUIZ
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Poll #1: Threat of North Korea
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Poll #2: Same Sex Marriage
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Poll #3: Working for a Manager You
Don’t Like
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Poll #4: ObamaCare
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Poll #5: Gang Violence
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Poll #6: Homelessness
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Poll #7: Women in Leadership
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Poll #8: Religious Beliefs
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Poll #9: First Black President
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Poll #10: Your Opinion Not Being Heard
1.
2.
3.
4.
Extra Large
Large
Medium
Small
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Polling Results
TOPIC
Extra Large
Large
Medium
1. Threat of North Korea
2. Same Sex Marriage
3. Disliked Manager
4. ObamaCare
5. Gang Violence
6. Homelessness
7. Women in Leadership
8. Religions Beliefs
9. 1st Black President
10. Your Opinion Heard
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Small
Table Discussion
• Reactions
• What stands out?
• Any surprises?
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Key Learning Points
• How we size things is based on our life
experiences
• You’re not wrong for sizing it the way you do;
you are wrong if you think that’s the right or
only size
• We ought to value others’ size
• It’s important to consider “weighted input”
• We learn the most from those who “size”
things differently from us
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Strength of Perspectives
• Thought – Has something on their mind, has not committed to a
point of view
• Opinion - Has a point of view but still open to question
• Conviction – Has an opinion no longer open to be changed
• Judgment - Believes any other opinion is wrong or less valuable
than own
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Perspectives Application
Personal Decisions
Talent
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Relationships
Business Decisions
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Managing Biases
• Recognize the bias
• Understand the impact of the bias
• Consider best option to address the impact
• Possibly change the bias
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How well do you manage your biases?
1.
2.
3.
4.
Not well
Somewhat well
Well
Very well
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What are the results of being Agile?
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ALIGNING
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Aligning
Connecting all constituents in a
meaningful and impactful way to drive
outcomes.
Oxford dictionary: Put into correct or appropriate relative positions
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Aligning Expectations
Individually complete the following statements
from your perspective.
• I feel valued when…
• If someone wanted to motivate me, I would
prefer…
• I work well when. . .
• A good working relationship for me consists of. . .
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Pair Exercise
• Pair with someone you do not know well.
• Share how you finished each of the four
statements.
• Where are there similarities? Where are
there differences?
• Agree on what you can do to effectively work
together given your differing expectations.
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What stood out about the exercise?
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“True Inclusion”
1+1
Belief
Behavior
Culture
Performance
1
“Like me”
Agreemen
t
Homogeneous
Inconsistent
1½
Different but
“Like me”
Fitting in
Assimilation
Average
2
Tolerate
Differences
Superficial
“Nice”
Good
3
Desire
Differences
Healthy
Dialogue
Inclusive
Exceptional
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Which stage best represents
your organization?
1.
2.
3.
4.
1
1½
2
3
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What are the results of Alignment?
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Individual Growth
• 7 black guys, 7 white guys
• 4 extremely wealthy, 4 extremely poor, and everywhere in
between
• 6 republicans, 8 democrats – wasn’t split across racial
lines
• 8 inner city, 4 suburban, 2 farmers
• 1 gay guy – found that out 10 years later
• 1 Lou Gehrig’s disease has been in a wheelchair for 15
years – last time we all saw each other
• First one passed away in March 2012
• Second one passed away in early 2013
• 1 billionaire today
• 2 have done jail time
80
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Thanks
merci
Thank You!
Dhanyavaad
Efharisto
Nuhun
Arigato
10–12 November 2014
Xie xie
Toda
Khop Khun Mak
Gracias
DANKE Wado
Ahsante
Sukran
Dankie
Shukran Gazillan
Dekuji
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