4 Social, Ethical, & Regulatory Aspects of Advertising Objectives To Understand: 1. Advertising & Well-Being 2. Ethical Campaign Development 3. Role of Government Agencies 4. Self-Regulation 5. Regulation of IBP Techniques Is Advertising Full of Double Standards? Social Aspects of Advertising • Advertising Educates Consumers – Pro: Advertising informs – Con: Advertising is superficial • Advertising improves living standards – Pro: Ads lower the costs of products – Con: Ads are wasteful & help only some Critics of advertising feel that advertising is superficial because many ads carry little actual product information. Do you think advertising is superficial? Advertising Affects Happiness & Well-Being Con: Ads create needs Pro: Ads address a wide variety of basic human needs Con: Ads promote materialism Pro: Ads reflect society’s priorities Addresses Social Problems (and dogs too.) Critics feel advertising promotes materialism Advertising: Demeaning & deceitful, or liberating & artful? Con: Ads perpetuate stereotypes Pro: Advertisers are more sensitive now Con: Ads are often offensive Pro: Ads are a source of liberation Con: Ads deceive via subliminal stimulation Pro: Advertising is art Do you think this ad perpetuates stereotypes? Advertising has a powerful effect on mass media Pro: Ads foster a diverse & affordable mass media that provides information Con: Advertising affects & controls programming. “Advertainment” has made matters worse Ethical Aspects of Advertising Ethics are the moral standards against which behavior is judged. Key areas of debate regarding ethics & advertising are: • Truth in advertising • Advertising to children • Advertising controversial products Ethical Aspects of Advertising Truth in Advertising • Deception is making false or misleading statements, but puffery (commercial exaggeration) is legal. • Cannot legislate against emotional appeals Ethical Aspects of Advertising Advertising to Children—Issues • Advertising promotes superficiality & materialism in children • Children are inexperienced & easy prey • Persuasion to children creates child-parent conflicts • What does the literature say about kid’s abilities to process persuasive information? Mommy, why is Ronald McDonald being arrested? Ethical Aspects of Advertising Advertising Controversial Products • Critics question “targeting” minorities • Tobacco, alcohol, gambling & lotteries are product categories of greatest concern • How does the concept of “primary demand” provide insights here? • What does the literature say about advertising’s impact on these product categories? Controversies in Cigarette Advertising (they find ways around the laws). Alcohol Advertising…to Cats? Or by Frogs. Regulatory Aspects of Advertising Areas of advertising regulation: • Deception & unfairness • Competitive issues – Vertical cooperative advertising – Comparison advertising – Monopoly power • Advertising to children Key Regulatory Agents Government Regulation • Federal Trade Commission (FTC) – Wide range of regulatory programs & remedies • Federal Communications Commission (FCC) • Food & Drug Administration (FDA) • U.S. Postal Service • Bureau of Alcohol, Tobacco, & Firearms Not Following Advertising Law Can Bring a Big Company Down Key Regulatory Agents--FTC FTC Programs & Remedies • Advertising Substantiation Program • Consent Order • Cease & Desist Order • Affirmative Disclosure • Corrective Advertising • Control of Celebrity Endorsements Key Regulatory Agents (con’t) Industry Self-Regulation • National Advertising Review Board (NARB) • State & Local Better Business Bureaus • Ad Agencies & Associations • Media Organizations Consumers as Regulators too Key Regulatory Agents (con’t) Internet Self-Regulation • No industry-wide trade association has emerged to date • Global Dialogue on Electronic Commerce (GBDe) is emerging as a governing body • Little progress has been made to address consumers’ complaints Key Regulatory Agents (con’t) Consumers as Regulatory agents • Consumerism: Grass roots consumer movements • Consumers Organizations – Consumer Federation of America – Consumers Union – Consumer Alert – Commercial Alert – www.adbusters.com Regulation of Other Promotional Tools • Direct Marketing & e-Commerce – Privacy, Contests, Telemarketing – Spam=10 million messages/minute worldwide • Sales Promotion – Premiums, Trade Allowances, Contests • Public Relations – Privacy, Copyright Infringement, Defamation (slander & libel) Review/?s 1. Advertising & Well-Being 2. Ethical Campaign Development 3. Role of Government Agencies 4. Self-Regulation 5. Regulation of IBP Techniques Mom Jeans EXAM 1 Covers Content up to This Point. Read & Review Class Notes Professor Close