Duke Energy PMCoE PMI Metrolina Chapter PDD Agenda Duke Energy at a Glance Project Management Center of Excellence (PMCoE) Overview PMCoE Governance Duke Energy PM and PC Career Paths Strategic Initiatives Take-Aways and Wrap-Up Duke Energy Overview World’s largest publicly traded utility Fortune 250 company Serving 22 million people Employing 28,000 $6B annual capital spend Operations in: Regulated business Renewables Commercial transmission & power International markets Business Connection to Projects Enterprise Portfolio PMC Major Projects Transmission Major Projects International/ Commercial Special Projects Special Projects Distribution Major Projects IT PMO HR PMO Finance PMO Etc … PMC Program Trans Program Com/Intl Programs Dist Program IT Project HR Project Finance Project Etc. PMC Project Trans Project Com/Intl Projects Dist Program IT Project HR Projects Finance Projects Etc. PMC Project Trans Project Intl Projects Dist Projects IT Project HR Projects Finance Projects Etc. PMC Project Trans Maint/Ops Commercial Projects Dist Projects IT Project Etc. Dist Maint/Ops IT Project Etc. IT Project Etc … PMC Maint/Ops Types of Projects – Shared Services FINANCE Financial System Integration Sales & Use Tax Enterprise non-retail Billing IT SharePoint Upgrade Workstation Refresh Active Directory Integration Enhanced Cyber Security HUMAN RESOURCES Job Harmonization PeopleSoft Integration PeopleSoft Self Service Upgrade Types of Projects – Traditional CONSTRUCTION DISTRIBUTION TRANSMISSION Coal Plant Retirement Transformer Replacements Smart Meter Environmental Retrofits to Existing Plants Capacity Upgrades Grid Modernization Sub Stations New Plant Construction Types of Projects – Traditional SOLAR NUCLEAR WIND Joint Ventures in AZ, CA, NJ, MA and PA Duke Owned Projects in NC, TX, CA, AZ, and FL Duke Owned Projects in TX, WY, PA, KS, CO and WI Notrees Battery Storage Project Fukushima Response Plant Retrofits New Plant Licensing PMCoE Background Duke Energy PM Deep Dive 2010 Integration Team 2011 Duke Energy PMCoE 2012 - Future Progress Energy PM Gaps 2007 8 PMCoE vs. PMO/Major Projects A PMO is an important central hub with a mandate to coordinate and deliver all project activities as determined by the organization's needs. The PMO strives to standardize and introduce economies of repetition in the execution of projects. Tasks may include monitoring and reporting on active projects, programs and sub-portfolios, and reporting progress to top management for strategic decisions on what projects to continue or cancel. The PMCoE is a central hub with a mandate to provide a consistent framework to deliver the organization’s projects consistently. The PMCoE supports the PMO in the execution of projects and continuously improves corporate governance. Policy PMCoE “What” Dep’t Procedures “How” 9 PMCoE Vision and Mission Vision Become the Industry Leader in Project Management Mission The PMCoE will: Establish a consistent and scalable process leveraging best practices, Provide training, tools and oversight to enhance project performance and certainty, Engage the project management community to focus on the pursuit of excellence, knowledge sharing and skills development. PMCoE Organization PMCoE Executive Governance Committee Enterprise PMCoE Director of Enterprise PMCoE Enterprise PM Governance Enterprise PC Governance PMCoE Support and Services Project Director Manager of Project Controls Manager Support Services Project Director Sr Project Controls Specialist Training Project Manager II Senior PM Training and Support Services Senior PM PMCoE Framework Excellence in Project Management Project Management Center of Excellence Support Services Career Path Development Diagnostics • Acumen Fuse Schedule Analysis Policy & Standards Training Assessments Tools & Templates • Portfolio Reviews Team Workshops Reviews Answers to Questions • Independent Estimate • Stage Gate PMCoE Policy and Standards Best Practices Lessons Learned Benchmarking Governance Hierarchy Company Policies Tier 1 – Policies, Laws and Regulations (POLICY) - Approval of Business Transactions Policy - Achieving Excellence in Project Management PMCoE Standards Implementation Standards General Reference Tier 2 - Enterprise Standards (ENTSTD) - Stage-Gate Authorization Standard through Project Career Path Qualification and Training Standard Tier 3 – Implementation Standards (IMPSTD) - Group, department, section and/or unit procedures, as applicable Tier 4 – General Reference Materials (GENREF) - Project Management Institute (PMI), Project Management Body of Knowledge (PMBOK), etc. Structure of Standards Project Investment Lifecycle Identify Inputs a Scan Select Assess b Identify Opportunity or Threat Initiate Develop c Determine Impact / Benefit, Timing and Potential Responses Plan d Refine Candidate Responses (Projects) and Prepare for Initiation Commit Build Commission Execute e Develop Project Plan and Prepare for Execution of Major Commitments Close Operate & Maintain f Execute Commitments, Refine the Plan and Prepare for Construction and Installation of Assets Construct and Install Assets, Turn Over Assets to the Receiving Asset Owner and Prepare for Close of the Project g Value h Operate and Maintain Assets Delivered by Project Generate Return on Investment Retire at End-of-Life or Disposition Asset Enabling a Scalable Project Management Framework Project Rank and Assignment Cost plus Complexity = Project Rank Project Complexity Project Rank Comparison Black ~1% Brown ~1% Green III ~1% Green II ~1% Green I ~6% White ~20% Green I ~10% Green II ~6% Total Project Count Green III ~4% Total Project Spend Brown ~30% White 90% Black ~30% The Project Delivery System Select Initiate Develop [2] Assign RankAppropriate Organization & Project Management [1] Determine Project Profile Matrix Rank Green III Brown Brown Black Green II Green III Brown Brown Green I White Green II Green I Green III Green II [3] Use RankAppropriate Processes, Tools & Templates Black Senior Project Director Principal Project Controls Specialist Black Brown Project Director Senior Project Controls Specialist Brown Green III Senior Project Manager Senior Project Controls Specialist Green III Green II Project Manager II Project Controls Specialist Green II Green I Project Manager I Associate Project Controls Green I White Associate Project Manager Associate Project Controls White Brown Green III Plan & Execute Close [4] Deliver Products & Services According to Plan Required Compliance with PMCoE Standards including additional requirements defined in Attachments Required Compliance with PMCoE Standards Compliance with PMCoE Standards at Department Discretion 18 PM and PC Career Paths Project Rank Sr Project Director Manager PC Project Director Supervisor PC Sr Project Manager Principal PCS Project Manager II Sr PCS Project Manager I PCS II Project Mgmt Spec PCS I Project Management Project Controls 19 Change Management Approach Sponsor Engagement •Coalition Building (Executive Level Presentations) •Active & Visible Participation (EGC Meetings) •Direct Communications (Up, Down and Across Organization) Coaching & Org Transformation •Identify Change Agents in Each Department •Collaborate with Change Agents to Align Department Processes •Workshops with Project Teams Communication •Enterprise-Wide Cascading Communication •Recurring Communications Training •Executive Series •Management Series •Performance Series Resistance Management 20 Future Initiatives Continuously Improved Project Management Framework Mature Management of Tail and Reputational Risks Mature our benefits realization process Highly Skilled and Effectively Utilized Workforce of Project Professionals Comprehensive Workforce Strategy Match portfolio to human capital Attract > Develop > Retain > Re-Deploy Transparent Project and Portfolio Performance PPM Deployment “A consistent enterprise framework enables maturation of the project management competency” 21 Key Take-Aways PMOs and PMCoEs must adapt to business needs and culture of their organization Effective governance should be scalable and aim to provide transparency in decision making Excellence is a journey – actively benchmark and don’t work in a vacuum! 22 Contact Information P. Brandon Lane, MBA, PMP brandon.lane@duke-energy.com | (980) 373-2782 LinkedIn: http://www.linkedin.com/in/phillipbrandonlane 23 24