Access to GSE internet portal
ACCESS TO GSE INTERNET PORTAL
User guide for registration and access
GSE CUSTOMER AREA (AREA CLIENTI GSE)
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Summary
1.
Registering on the GSE portal .............................................................................................................. 3
2.
Portal Access ........................................................................................................................................ 8
3.
2.1
Access the applications (Accesso alle applicazioni) ...................................................................... 9
2.2
Profile (Profilo) .............................................................................................................................. 9
2.3
Change password (Modifica password) ...................................................................................... 10
2.4
Subscribe to applications (Sottoscrivi applicazioni) ................................................................... 11
2.5
Delete user/operator relationship (Elimina relazione utente/operatore) ................................. 12
2.6
Add users (Aggiungi utente) ....................................................................................................... 13
2.7
Taxation (Regime fiscale) ............................................................................................................ 13
2.8
Legal representative (Rappresentante legale) ........................................................................... 14
2.9
Edit operator information (Modifica anagrafica operatori) ....................................................... 15
Contacts ............................................................................................................................................. 16
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1. Registering on the GSE portal
To register a new operator on the GSE computer portal, access the GSE Customer Area (AREA CLIENTI)
on the www.gse.it website (Figure 1).
Figure 1 – GSE website
The initial screen displays information for registering an operator on the GSE application portal.
The registration procedure for the Portal of the Gestore dei Servizi Energetici - GSE SpA (GSE - Energy
Services Manager) is used to register an Entity-in-charge/ Electric Operator, a Biofuel Obligor, a
“Favored” Biofuel Producer or a LPG or methane Supplier and related users.
The users are anyone who actually accesses the portal and carries out the activities provided by the
applications that can be accessed through the portal.
Registration needs to be carried out at this address: https://applicazioni.gse.it.
On first access the login interface is displayed for direct access to the portal, or otherwise for accessing
the registration interface by clicking on “Register” (“Registrati”) (Figure 2).
Figure 2 – Register
An informational screen then appears and explains how the fields are used for registration and
provides a descriptive summary of the computerized process (Figure 3).
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Dear Operator,
before filling in the registration form, read the following carefully:
For ENTITIES-IN-CHARGE/ELECTRIC OPERATORS (SOGGETTI RESPONSABILI/OPERATORI
ELETTRICI), the data needs to be entered in the “Information on the Electric Operator, Entity-incharge, for whom activation is being requested”; (an Entity-in-charge/Electric Operator is the
owner of the electricity generation plant);
For BIOFUEL OBLIGORS (SOGGETTI OBBLIGATI BIOCARBURANTI), the data needs to be
entered in the “Information on the Biofuel Obligor for whom activation is being requested”; (a
Biofuel Obligor is the subject required to comply with the obligatory home use of a minimum
quantity of biofuels in a given year, calculated as a function of the amount of gasoline and
gas oil consumed through home use during the previous year);
For FAVORED BIOFUEL PRODUCERS (PRODUTTORI DI BIOCARBURANTI PREMIALI), the data
needs to be entered in the “Information on the Favored Biofuel Producer for whom activation
is being requested”; (a Favored Biofuel Producer is the owner of a biofuel production plant as
referred to in art. 33, paragraph 4 of L.D. 28/2011, as modified);
In all of these cases, the User (Utente) needs to enter his/her own information in the
“Information on the individual requesting access to portal applications”; (User is a physical
person working on GSE’s application portal on behalf of an Entity-in-charge/Electric Operator/
Biofuel Obligor/“Favored” Biofuel Producer).
After completing registration, a confirmation request will be sent to the email address indicated
by the user.
After confirmation is received, the access credentials for the application portal will be
communicated via email.
Figure 3 – Informational note
To continue, click on the "Continue" (“Avanti”) button.
The next screen (Figure 4) asks you to select the operator type. The Help button brings up a guide with
examples and illustrations of the entries on the Subject Type (Tipo soggetto) list.
Foreign companies will need to enter the following Subject Type during the GWA registration phase:
“Enterprise or private entity established abroad, and not otherwise classifiable, that engages in
economic activity in Italy” (“Impresa o ente privato costituito all’estero non altrimenti classificabile
che svolge un’attività economica in italia”).
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Figure 4 – Subject type
The next screen is used for entering the Tax Code (Codice Fiscale) and the VAT (P.Iva) code (Figure 5).
Figure 5 – Tax code / VAT code
The next screen is dedicated to entering the information for the Operator and for the user who is
requesting access to applications on the computerized Portal (Figure 6).
The first choice to make is Operator type, and depends on whether it is an electrical industrial
Customer (Cliente industriale elettrico), power grid Distributor/Manager (Distributore/Gestore di rete
elettrico), electricity Importer (Importatore elettrico), electricity sales Company or Trader (Impresa di
vendita o trader elettrico), electricity Producer (Produttore elettrico), Biofuel Obligor (Soggetto
Obbligato Biocarburanti), “Favored” Biofuel Producer (Produttore di biocarburanti premiali) or a LPG or
methane Supplier (Fornitore di GPL oppure metano).
The fields for the operator's registered office need to be filled in next.
Lastly, after reviewing the notice on privacy, click on "Save Form" (“Salva Modulo”) to complete the
operation and send the data to the system.
After finishing the operations described above, an email is sent to the address indicated in the
Information on the individual requesting access to portal applications (Anagrafica dell’operatore per il
quale si richiede l’abilitazione) section in order to communicate the internet address used to confirm
the information that was just entered and complete the registration correctly.
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1
2
3
4
5
Figure 6 – Operator and user information
After completing the form, click on the “Save Form” (“Salva Modulo”) button to submit the
information.
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The system will send an email to the address indicated in the Information on the individual requesting
access to portal applications (Anagrafica dell’operatore per il quale si richiede l’abilitazione) section
containing the internet address to connect to in order to confirm the validity of the information
entered beforehand (see Figure 7)
Registration Confirmation Request
Dear
We have received your registration request for access to the application portal on behalf of
the Entity-in-charge/Operator.
To complete the registration and obtain the user id and password to use for accessing the
application portal, click on the following link or copy the address reported below in a new
window of the browser.
(https://applicazioni.gse.it/GWA_UI/frmConfermaRegistrazione.aspx?idsr=D582CAD0##7A100
0E0430AA000A7)
Goodbye
Figure 7 – Registration confirmation email
Clicking on the confirmation link takes you to the GSE website, where the registration needs to be
confirmed by typing in the characters that appear in image form (Digita i caratteri che vedi in questa
immagine per confermare la registrazione) (see Figure 8).
Figure 8 – Registration confirmation
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After successful registration has been confirmed, an email is sent to the address indicated in the
Information on the individual requesting access to portal applications (Anagrafica dell’operatore per il
quale si richiede l’abilitazione) section containing a user id and password, which will be needed to
subscribe to specific applications on the computerized GSE portal, along with a unique identification
code, which serves for adding on new users (see Figure 9).
Figure 9 – Issuing Portal access credentials
2. Portal Access
After accessing the portal, for security reasons it is necessary to change the initial password (Primo
Accesso Modifica Password) and enter a secret question (Inserimento Domanda Segreta) (see Figure
10).
Figure 10 – Change password and enter secret question
After finishing the preliminary operations described above, your personal page can be displayed (see
Figure 11).
The operator (or operators) who was just registered is displayed in the center section.
The operations that the user can perform inside the portal are listed on the left-hand side.
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Figure 11 – Customer Area personal page
2.1 Access the applications (Accesso alle applicazioni)
The "Access the applications" (Accesso alle applicazioni) function is used to access the applications
that were subscribed to beforehand. On first access, the function is not enabled. To find out how to
enable new applications, see the Subscribe to applications (Sottoscrivi applicazioni) section.
To access subscribed applications, the first step is to select the operator.
Then a screen appears with a list of the subscribed applications. To execute the requested application,
click the corresponding button (see example in Figure 12). This will open a new page with the desired
application.
Figure 12 – Access to applications
2.2 Profile (Profilo)
Select the “Profile” (“Profilo”) link in order to edit the information of the user who performed the
access.
To change the information, click on the “Edit” button, which makes it possible to modify values that
are already present (see Figure 13).
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Figure 13 – User Profile (Profile Utente)
To confirm the data being displayed, use the “Update” link found to the lower left or use “Cancel” to
cancel any changes that were made and return to the previous display. The “Close” (“Chiudi”) button
closes the “Profile” (Profilo) function (Figure 14).
Figure 14 – Edit profile data
2.3 Change password (Modifica password)
The "Change Password" (“Modifica password”) section is used to change your password by entering
your user id, your current password (Vecchia Password) and the new password (Nuova Password).
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After confirming the new password (Conferma Nuova Password), the new information is be submitted
to the system by clicking on the “Confirm” (“Conferma”) button (see Figure 15).
The system will send an email containing the new password to the address provided in the registration
phase. You may continue navigating inside the portal using the session that was already opened with
the old password: the new password will not be required until the next access.
Figure 15 – Change password
2.4 Subscribe to applications (Sottoscrivi applicazioni)
This function is used to request activation of the applications and services available through the GSE
portal. The first step is to select the operator for whom activation is being requested. Then click on the
"Continue" (“Avanti”) button (see Figure 16).
Figure 16 – Subscribe to application/1
The next screen displays a list of the computer applications that are available through the portal. To
request the activation of one or more applications, check the corresponding boxes and click on the
"Save" (“Salva”) button.
The system will store the activation request and send a notification email to the address specified by
the user in the registration phase. Depending on the application that was selected, the email will
indicate additional instructions for completing the activation procedure.
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The "Save" (“Salva”) button is next to the "Back" (“Indietro”) button, which can be clicked to return to
the previous page. Lastly, click on the "Help" button for more information on the applications included
on this list (see Figure 17).
Figure 17 – Selection of applications
2.5 Delete user/operator relationship (Elimina relazione utente/operatore)
The "Delete user/operator relationship" function (see Figure 18) is used to delete a specific user
profile that, until this operation, was associated with a specific operator during the registration phase.
To execute the deletion, select the operator and click on the "Delete relationship" (“Elimina
relazione”) button (1). A screen will come up requiring confirmation of the cancellation using the note
field (2). After the operation is completed, a confirmation screen will be displayed (3).
2
1
3
Figure 18 – Delete user/operator relationship
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2.6 Add users (Aggiungi utente)
This function allows a user already recognized by the system to register a second user. First select the
operator for whom a new user is to be registered and then click on the "Continue" (“Avanti”) button
(see Figure 19).
Figure 19 – Add user
On the next screen, in addition to the personal information of the new user being registered, it is also
necessary to enter the unique identification code (Codice identificativo), which was issued to the
operator and sent via email to the address specified during the initial registration (see Figure 20).
Figure 20 – New user data
2.7 Taxation (Regime fiscale)
The "Taxation" (“Regime Fiscale”) function is used to enter the tax information for the operator. After
selecting the operator, fill in the fields for the operator's tax arrangements and an additional section of
information called “Indications ex art. 2250 Civil Code”.
After completing these fields, use the “Save” (“Salva”) button to save the information in the
registration system (see Figure 21).
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Figure 21 – Taxation
The information entered here are displayed on the next screen, where they will not be extremely
modifiable. If you need to make changes to the operator's tax arrangements, send an email to the
address indicated in the Contacts.
2.8 Legal representative (Rappresentante legale)
The "Legal representative" (“Rappresentante legale”) function is used for entering information about
the operator's legal representative.
After selecting the operator whose legal representative is being entered, a screen appears and all of
the requested fields need to be filled in and then saved.
After filling in this information, click the "Save" (“Salva”) button to submit the information to the
system (see Figure 22).
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Figure 22 – Legal representative
2.9 Edit operator information (Modifica anagrafica operatori)
The "Edit operator information" (“Modifica anagrafica operatore”) function is used to change the
personal information of an operator who is already registered. After selecting the operator to be
edited, click on the "Edit" (“Modifica”) button (1). A message will appear in the upper left side of the
screen to confirm any changes that are made (Operatore modificato - see Figure 23 (2)).
2
1
Figure 23 – Edit operator information
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3. Contacts
For more information, contact the GSE Contact Center:
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toll-free number*: +39 800.89.69.79;
+39 06.92.92.85.44* - +39 06.92.92.85.45*(from mobile phones, depending on your tariff plan);
FAX: 06.92.91.25.03;
internet portal customer care: : rettifiche@cc.gse.it
*Mon-Fri, from 9 am to 6 pm.
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