Resume Personal Thijs Vervaat 18 January 1960 Rietkamp 24, 1991BN Velserbroek, Nederland +31 650 662 889 / thijs@vervaat.nl / www.vervaat.nl
Profile My strength and passion is to work in a team to deliver tangible and sustainable (ICT) change. Accelerate and connect. People and content. Team player. Contemporary leadership. Areas of expertise include ICT, Operations and Finance. My pragmatic approach is based on my experience as a top-­‐level team athlete and 30 years of (international) (ICT) experience. Former player Dutch National Baseball Team (1982-­‐1986, 2 x European Champion, participated in 3 World Championships). Former player Haarlem Nicols (1976-­‐1988, 5 x National Champion). Masters Degree in Experimental Physics. Additional Business Administration courses. Experience •
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Vervaat & Associates BV -­‐ Interim & Program Management Since 2000 Completed more than 20 management and consulting assignments at leading companies. Assignments include CIO, ICT Executive and General Management positions at UWV, Ahold ECommerce, SNS REAAL, Goudse Verzekeringen, TMG, Nuon and PWN. Consulting assignments at Waterschappen, ProRail and KPN. Responsibe for up to 1.400 people, up to Euro 400 million annual spend and outsourcing contracts up to Euro 400 million. Aon -­‐ CIO for Europe, Africa and Asia Pacific, member of the Aon Holdings Board 1994 -­‐ 2000 Responsible for ICT organizations in Europe, Africa, Asia and Australia and member of the Aon Holdings Board. Responsible for ICT aspects in Mergers & Acquisitions. Manage ICT integrations of several acquisitions in Germany, Belgium, Netherlands, France, Spain and Australia. Leading the Dutch ICT organization and member of the Dutch Board. Various ICT professional positions 1984 -­‐ 1994 During first phase of career held various ICT professional positions at Tata Steel, KLM, CSC and HP. Initiated and successfully delivered several large scale projects and programs. Resumé MGM Vervaat 1 of 5 January 2, 2015 Resume Experience in Detail Vervaat & Associates BV -­‐ Interim & Program Management Since 2000 Following is an overview of management assignments during the Vervaat & Associates period. For a full overview of all management and consulting assignments, please see the Appendix . • Telegraaf Media Groep TMG -­‐ CIO (2013 -­‐ 2014) Lead the ICT department and Information Managers. Restructure the IV organization, including implementing a CIO function and an ICT Shared Service Center. Organize the transition program for replacing Workplaces and moving Data Centers. Recruit permanent CIO. • Ahold Ecommerce -­‐ CIO/CTO, member Management Team ECommerce (2012 -­‐ 2013) Organize and lead the ICT department for ECommerce. Develop ECommerce Roadmap including CAPEX plans. Rationalize ICT Landscape. Lead the development of web and mobile applications using Agile approach. Support the launch of Pick Up Points. Develop a partnership with the Ahold Peapod US and Bol.com units. Recruit permanent CIO ECommerce. • SNS REAAL -­‐ Director ICT Software Development Insurance (2011 -­‐ 2012) Lead the Software Development department for REAAL Insurance (300+fte). Establish business plan, merge several departments. • UWV -­‐ CIO, Managing Director ICT, Member Management Board (2008 -­‐ 2010) Lead the ICT organization, CIO organization and Information Management organization. Implement WIA Measures. Implement Roadmaps and Business Plans. Reduce complexity ICT application landscape. Consolidate Datacenters. Reduce ICT Spend with 15-­‐20%. Restructure and reduce ICT and IM organization with 10-­‐15%. Renegotiate and renew Outsourcing Agreements for Datacenters, Office Automation, Workplaces and Data Networks. Renew Outsourcing Agreements for Application Development and Support. Renew License Agreements with Oracle and Microsoft. Implement Talent Development and Career Planning. Recognized as Top Employers ICT Netherlands (CRF) in 2008-­‐2009-­‐2010. • SNS REAAL -­‐ Business Unit CEO AXA/Winterthur Schade, Member AXA Management Board (2007 -­‐ 2008) Lead the acquired business unit AXA/Winterthur Schade (170+ fte) and integrate unit into SNS REAAL. • SNS REAAL -­‐ Manager Centrale Invoer Verwerking (CIV) and Manager STP (Lean Six Sigma) (2007) Lead operational administration unit and the internal consulting unit for continuous process improvement. • Provinciaal Waterbedrijf Noord-­‐Holland (PWN) -­‐ Manager ICT (2007) Lead the ICT organization and renegotiate outsourcing agreements. • SNS REAAL -­‐ Director Program Management and Business Support (2006) Lead the Program Management and Business Support division (230 fte). Division includes Program & Project Management, Functional Application Support and AO/ROB/Compliance. • SNS REAAL -­‐ Manager Program Management (2005-­‐2006) Lead the Program Management unit. Resumé MGM Vervaat 2 of 5 January 2, 2015 Resume (continued) •
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Goudse Verzekeringen -­‐ CIO, Managing Director ICT and Member Management Committee (2002 -­‐ 2005) Lead and restructure the Service Unit ICT (140-­‐160 fte, € 25+ million annual ICT Spend). Acting Director HR for 3 months. Nuon -­‐ Director Corporate Information Management (2001 -­‐ 2002) Responsible for Business-­‐ICT Alignment. Turnaround management Customer Care & Billing project (SAP / ISU). Program Management Euro project. Program Management ICT Asset Management & Cost Leadership. Developed plan for integrating all ICT departments; Aon -­‐ CIO for Europe, Africa and Asia Pacific. Member Aon Holdings Board 1994 – 2000 CIO Europe, Africa and Asia Pacific. Member Aon Holdings Board Lead the ICT organizations in Europe, Africa, Asia and Australia (400+ fte ICT Staff, Annual Budget Euro 80+ million). Responsible for ICT aspects in Mergers & Acquisitions. Manage ICT integrations of several acquisitions in Germany, Belgium, Netherlands, France, Spain and Australia. Managing Director ICT Aon Netherlands. Member Dutch Board. Lead and restructure the Dutch ICT organization (70 fte, Annual Budget Euro 10+ million). Various ICT professional positions 1984 – 1994 • HP / Belastingdienst -­‐ Senior Project Manager -­‐ 1993-­‐1994 Program Manager at Belastingdienst, responsible for (i) Pilot of Value Added Network for Central Government, (ii) Implementation of messaging backbone and (iii) prepare for centralization of ICT Support services (400+ people across Netherlands). • CSC / Belastingdienst -­‐ Senior Consultant -­‐ 1991-­‐1993 Program Manager at Belastingdienst for Upgrade Local Technical Infrastructure and Replacing PC's. Project size Euro 30M+, 17.000+ PC's, 350+ locations. Partnership with Getronics and Tulip Computers. • KLM Cargo -­‐ ICT Manager -­‐ 1990-­‐1991 Led IT department (18 people) with focus on Operations and Help Desk. Project Management international EDI-­‐projects (New York, London, Germany). Restructuring IT departments KLM Cargo. • HP -­‐ Support Account Manager -­‐ 1988-­‐1990 Support account management for Unilever, VNU and SDU. • Hoogovens / Tata Steel -­‐ Software Engineer and Project Leader -­‐ 1984-­‐1988 Software engineering and project leader at several projects. Resumé MGM Vervaat 3 of 5 January 2, 2015 Resume What Others Say Client, 2013 -­‐ "A stirling performance, great results despite a very difficult management environment." Thijs had been tasked to bring several highly independent units into a standard stand-­‐alone organization. He did this successfully, building bridges wherever he could. He supported the recruitment of a permanent IT director. Thijs prepared the 5 year IT roadmap and brokered a final decision on the website question. He also made significant progress in stabilizing the site. Client, 2013-­‐2014 -­‐ "Thijs heeft ons ondersteund bij de afwikkeling van het Tax-­‐i traject en bij voorstellen voor de doorontwikkeling voor Het Waterschapshuis. Zijn inzichten en zijn vermogen om complexe ICT zaken snel te doorgronden en te vertalen naar concrete en pragmatische voorstellen, hebben in hoge mate bijgedragen tot een succesvolle afronding van deze complexe trajecten. Thijs is een teamspeler die het team succes voorop stelt." Business Partner, LinkedIn Recommendation, 2010 -­‐ “Over the past year of dealmaking Thijs has made THE difference for UWV. He is a strong negotiator, able to build deep insights in complex service structures and in crucial moment Thijs showed the ability and willingness to build bridges and overcome differences. Thijs is a strong professional that balances content and leadership and he will certainly bring UWV to the next level.” UWV in Computable, oktober 2010 -­‐ Bij het UWV heeft Vervaat in de afgelopen twee jaar de rust teruggebracht in de ict-­‐organisatie. In een verklaring wijst het UWV er op dat het systeemlandschap verder vorm heeft gekregen, er in overleg met de bedrijfsonderdelen en het ICT-­‐bedrijf meerjarige ontwikkelplannen zijn opgesteld en met de belangrijkste ict-­‐partners, zoals IBM, langdurige samenwerkings-­‐overeenkomsten zijn gesloten. Ook heeft Vervaat gezorgd voor een herinrichting van de ict-­‐structuur binnen UWV en kostenreductieplan in lijn met de aanbevelingen uit een Gartner-­‐onderzoek. Business Partner, LinkedIn Recommendation, 2007 -­‐ “As a supplier of IT services to Aon, I have worked with Thijs on a number of occasions. He is a great guy to work with, very much business driven and has a great sense of humor. Through his background and interests he is capable of analyzing complex situations in a very short time. He approaches these from a totally different angle, providing workable solutions that challenge people to grow professionally!" Colleague, LinkedIn Recommendation, 2005 -­‐ “Have worked together with Thijs and experienced working with him stimulating and passionate. Strong in building strategy and implementing this. Motivator for the team. Business orientation, vision and financials made a difference in setting the agenda and managing change." Resumé MGM Vervaat 4 of 5 January 2, 2015 Resume APPENDIX -­‐ Management and Consulting Assignments at Vervaat & Associates Assignments Landgoed Duinlust Consulting and CEO 2007 -­‐ 2014 7 years Set up / run / close down Operating Company, advise owner, sale of estate Telegraaf Media Groep CIO a.i. 2013 -­‐ 2014 8 mnth Lead ICT department, implement CIO function, set up ICT Shared Service Center, recruit permanent successor HH Delfland Consultant 2013 4 mnth Advise Board on organizing the IV organization PSZ Wimperoen Consultant 2013 4 mnth Advise owners on selling small pre-­‐school organization Waterschappen Consultant 2013 4 mnth Advise on transformation of Het Waterschapshuis Ahold Europe ECommerce CIO/CTO a.i. 2012 -­‐ 2013 8 mnth Lead ECommerce ICT department, rationalize ICT landscape, develop Online applications, establish Roadmap, hire successor Waterschappen Consultant 2011 -­‐ 2012 6 mnth Solve contract dispute with ICT vendor regarding TAX-­‐i SNS REAAL Director ICT SW Development a.i. 2011 -­‐ 2012 6 mnth ProRail Consultant 2011 2 mnth Advise COO and ICT Management Team on ICT Governance and improvement of ICT Operations Curam Software Consultant 2011 3 mnth Advise Bid Team on European Tender KPN IT Division Program Manager 2011 4 mnth Advise CIO on improving ICT Operations organization and performance Versnellen & Verbinden Co Founder 2010 -­‐ 2011 14 mnth Develop Leadership Program based on top level sport dynamics and contemporary insights on people and organization development UWV CIO a.i. & Managing Director ICT a.i. 2008 -­‐ 2010 24 mnth Lead ICT and IM organization (1.400+ fte, EUR 400M+ ICT spend annually), restructure and downsize ICT and IM organizations, renew contracts for outsourcing (EUR 400M), reduce ICT Spend, hire successor SNS REAAL BU CEO a.i. for AXA/Winterthur Manager CIV a.i. Manager STP a.i. 11 mnth 5 mnth 5 mnth PWN Manager ICT a.i. 2007 -­‐ 2008 2007 2007 2007 10 mnth Lead ICT organization, renew contracts for outsourcing SNS REAAL Managing Director P&B a.i. Manager PM a.i. 2006 2005 -­‐ 2006 5 mnth 10 mnth Goudse Verzekeringen (*) CIO & Managing Director ICT 2002 -­‐ 2005 IBM Consultant 2002 Nuon (*) Managing Director Information Mgt 2001 -­‐ 2002 18 mnth Turnaround Program Management for key projects, reduce ICT Spend, establish plan for merging ICT entities Business Review Consultant Consultant and COO 2002 2000 -­‐ 2001 3 mnth Advise CEO on expanding and improving company 14 mnth COO, advise CEO on expanding and improving company targeting Workflow and Application Integration Solutions Lead ICT SW Development organization (300+ fte) for REAAL, establish Business Plan, merge organizations Lead acquired Operating Company (P&C Insurance, 170+ fte), merge with REAAL Operating Company Lead Central Input Organization (90+ fte) Lead Lean Six Sigma consulting group (5 fte) Lead Program Management and Business Support organization (230+ fte) Lead Program Management organization 29 mnth Lead ICT organization (150+ fte), restructure and downsize ICT organization, reduce ICT Spend 3 mnth Business Plan Outsourcing Opportunities Utility Sector (*) employment contract due to nature of assignment Resumé MGM Vervaat 5 of 5 January 2, 2015