Innovatieve technologie voor informatieverstrekking
9 juli 2014
Maurice Gordijn & Nghia Le

Introductions

CGI is a global end-to-end IT and business process services leader
High-end business and IT consulting
69,000
85% professionals, shareholders*
System integration , IT and business process outsourcing
400 offices,
40 countries around the world
10,000 clients across the globe
Client satisfaction:
9.1/10
100+ mission-critical
IP-based solutions
$10B annualized revenue
World’s 5 th largest independent IT and BPS firm
* Before Logica

Innovatie en mobiele trends

Mobiele trends
Consumeren van IT: Gebruik maken van smart phones en tablets om bedrijfsdata of processen te ontsluiten.

Verbetert efficiëntie van 10% voor elk medewerker;

Verbetert productiviteit van 20% voor elk medewerker;

Minimaliseren van printen en papier werk door te digitaliseren (BYOD) bespaar ongeveer € 1000,- voor elk medewerker;

Mogelijkheid om risico’s en incidenten te minimaliseren, bespaar 30K tot 100K per incident.

Trends: gedrag van online
•
Smart phone, Social media is booming maar wat betekent dit voor bedrijven/organisaties?
• “Domme" Smartphone gebruikers
•
Fragmentatie van smart phones neemt nog steeds toe
•
Bring Your Own Device vs Company
Owned Device
•
"Mobiel" betekend meer dan mobiele telefoons

Alles in 1

Benedictus naar Franciskus

Besparingen

Generatie Einstein

Slimme meters ( b.v. Toon )

-blik in de toekomst

Wereld van de toekomst?

Altijd bij de hand

Google Glass

Beacons
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Toegang tot medische data

Ophaal service zonder chauffeur?

Alleen maar positieve ontwikkelingen?

Cyber aanval

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What we hear from our customers…
Key
Challenges
■ Cumbersome user experience for basic tasks and approvals in
SAP
■
Consumerization of IT driving high expectations regarding usability
■
High interest in mobilizing processes
… but effort and risk involved
■ Limited device access results in delayed compliance with processes, incorrect or delayed data entry, etc.
Boundary
Conditions
■ Need a holistic approach to address usability
… not isolated initiatives
■
Mobile initiatives need to consider BYOD situation
… especially for employee facing applications
■ Prefer step by step approach, not massive upfront investment
… for infrastructure, etc…
■
Reduce bottlenecks by leveraging existing skills & infrastructure
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Added value: Innovative partner with World Class track record on Enterprise Mobility
Objective : Implement EM solutions and improve your business processes
Challenge : quality, completeness and speed of business requirements gathering.
Solution : CGI’s proven Enterprise Mobility approach and platform.
… leading to a fully manageable and flexible mobile platform generating real business benefits.
Our added value:
1.
Strategic Alliance: we are a SAP and Microsoft partner
2.
Global capabilities and delivery: we have a Global Delivery Model and an international community of Mobile experts known as “Mobile Council”
3.
Proven track record: we have helped many global clients successfully implement Enterprise Mobility Solutions.
4.
Winner of : SAP Mobile partner of 2013 and SAP-Microsoft Innovation award at Sapphire Now 2014
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•
We help local and global clients to implement step-by-step Enterprise Mobility.
Those steps are:
•
Mobile Strategy
•
BYOD Strategy
•
Mobile Device Management implementation / services
•
MEAP implementation / services
Partnerships with all major software vendors
Our clients include
:
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Output based CGI’s Enterprise Mobility delivery centers
525 to support innovation and delivery around the world

CGI Enterprise Mobility vision
•
Mobile Devices
Management
• App Security
• Mobile Doc’s
• Enterprise App Store
•
Manage
• Maintenance
•
Cross platform
Development
• Employees
- White Collar
• - Blue Collar
• Partners
• Customers
• ERP
•
Applications
• Databases
•
Etc..

Mobile
Strategy
1. Mobile process strategy
2. Policy & Security workshop
3. Business Process to mobile
(industry solutions)
4. Product selection
Mobile
Secure
1. SaaS
2. On premise
Enterprise
Deployment
Store
1. Native
2. HTML5/UI5
3. Hybrid
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App’s
Mobile
Enterprise
Application
Platform
1. SMP
2. Mobile infrastructure

User Experience Foundation for Every Type of
User
Mostly
Desktop User
Desktop and
Mobile User
Mostly
Mobile User
 Expects to have consumer-grade applications on their desktop
 Accustomed to having a speedy network and excellent application performance
 Knows applications are secured by company network
 Alternates between desktop and mobile device
 Needs a consistent Ux across ALL devices
 Expects great performance for both mobile and desktop
 Requires mobile security
 Accustomed to working with consumer grade apps on their mobile device
 Expects to have native phone/tablet capabilities integrated with their mobile apps
 Demands high performance from apps
 Needs strong security for apps
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CGI’s approach
Four Step Approach
1
Inspire 1 day
Gives you all the answers you need, to start mobilizing your business in just 1 day
2
3
4
Deep dive 1 week
Detailing your mobile strategy , making sure the right steps are taken in just 1 week
Proof of Value
(o.b.v. CEMP and SaaS MDM)
2 month
Giving you hands on experience and the benefits of a working mobile business process
Full Roll Out Inclusive Blend
Delivery For Maintenance & Support
Contract duration tbd

and

CGI Enterprise Mobility landscape
Customer Firewall CGI Enterprise mobility Platform
Other
SAP
VPN
Firewall
SAP Gateway 2.0
SMP Server
Firewall
Mobile Devices
Affinity Group as virtual network group

Working with our clients and partners to deliver innovative business solutions
The mobile application provides ProRail field technicians with real-time access to over 100,000 parts inventory through a
Windows8 Mobile device
Problem
Rail field technicians don ’t have an easy way to access a parts catalogue which contains over 100,000 items in the field and update the status of the service order that assign to them
Solution
A custom mobile application which provides field technicians with real time access to the catalogue and real time feedback to the back office through a mobile device
Results
• Mobile application developed using Windows8 tablets and delivered through Microsoft’s Azure Cloud
• Realtime interface to client’s SAP inventory system
• Winner of the 2014 SAP-Microsoft Unite Partner Innovation
Award
32

Mobile en SmartBeacon bij Museon
33

Demo
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