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Van 'iBeacon tot vredesapp';
Innovatieve technologie voor informatieverstrekking
9 juli 2014
Maurice Gordijn & Nghia Le
Introductions
CGI is a global end-to-end IT and business
process services leader
High-end business
and IT consulting
69,000 professionals,
85% shareholders*
10,000 clients across
the globe
System integration, IT
and business process
outsourcing
400 offices,
40 countries around
the world
Client satisfaction:
9.1/10
100+ mission-critical
IP-based solutions
$10B annualized
revenue
World’s 5th largest independent IT and BPS firm
* Before Logica
Waar staan wij nu
Innovatie en mobiele trends
Mobiele trends
Consumeren van IT: Gebruik maken van smart
phones en tablets om bedrijfsdata of processen
te ontsluiten.
Verbetert efficiëntie van 10% voor elk
medewerker;
Verbetert productiviteit van 20% voor elk
medewerker;
Minimaliseren van printen en papier werk
door te digitaliseren (BYOD) bespaar
ongeveer € 1000,- voor elk medewerker;
Mogelijkheid om risico’s en incidenten te
minimaliseren, bespaar 30K tot 100K per
incident.
Trends: gedrag van online
• Smart phone, Social media is
•
•
•
•
booming maar wat betekent dit voor
bedrijven/organisaties?
“Domme" Smartphone gebruikers
Fragmentatie van smart phones
neemt nog steeds toe
Bring Your Own Device vs Company
Owned Device
"Mobiel" betekend meer dan mobiele
telefoons
Alles in 1
Benedictus naar Franciskus
Besparingen
Generatie Einstein
Slimme meters ( b.v. Toon )
Waar gaan wij naar toe
-blik in de toekomst
Wereld van de toekomst?
Altijd bij de hand
Google Glass
Beacons
16
Toegang tot medische data
Ophaal service zonder chauffeur?
Alleen maar positieve ontwikkelingen?
Cyber aanval
Leuk al die innovaties, maar wat
doen we ermee?
21
What we hear from our customers…
Key
Challenges
Boundary
Conditions
■
Cumbersome user experience for basic tasks and approvals in
SAP
■
Consumerization of IT driving high expectations regarding usability
■
High interest in mobilizing processes … but effort and risk
involved
■
Limited device access results in delayed compliance with
processes, incorrect or delayed data entry, etc.
■
Need a holistic approach to address usability
… not isolated initiatives
■
Mobile initiatives need to consider BYOD situation
… especially for employee facing applications
■
Prefer step by step approach, not massive upfront investment
… for infrastructure, etc…
■
Reduce bottlenecks by leveraging existing skills & infrastructure
22
Added value: Innovative partner with World Class track
record on Enterprise Mobility
Objective: Implement EM solutions and improve
your business processes
Challenge: quality, completeness and speed of
business requirements gathering.
Solution: CGI’s proven Enterprise Mobility
approach and platform.
… leading to a fully manageable and flexible mobile
platform generating real business benefits.
Our added value:
1. Strategic Alliance: we are a SAP and Microsoft partner
2. Global capabilities and delivery: we have a Global Delivery Model and an
international community of Mobile experts known as “Mobile Council”
3. Proven track record: we have helped many global clients successfully
implement Enterprise Mobility Solutions.
4. Winner of : SAP Mobile partner of 2013 and SAP-Microsoft Innovation
award at Sapphire Now 2014
23
CGI in Enterprise Mobility
•
We help local and global clients to implement step-by-step Enterprise Mobility.
Those steps are:
•
•
•
•
Mobile Strategy
BYOD Strategy
Mobile Device Management implementation / services
MEAP implementation / services
Partnerships with all major software vendors
Our clients include:
24
Output based CGI’s Enterprise Mobility delivery centers
525 to support innovation and delivery around the world
CGI Enterprise Mobility vision
•
•
•
•
•
•
•
Mobile Devices
Management
App Security
Mobile Doc’s
Enterprise App Store
•
•
•
•
Manage
Maintenance
Cross platform
Development
ERP
Applications
Databases
Etc..
•
Employees
- White Collar
•
- Blue Collar
• Partners
• Customers
Capabilities
Mobile
Strategy
App’s
Enterprise
Deployment
Store
Mobile
Secure
1. Mobile process strategy
2. Policy & Security workshop
3. Business Process to mobile
(industry solutions)
4. Product selection
1. Native
2. HTML5/UI5
3. Hybrid
Mobile
Enterprise
Application
Platform
1. SMP
2. Mobile
infrastructure
1. SaaS
2. On premise
27
User Experience Foundation for Every Type of
User
Desktop and
Mobile User
Mostly
Desktop User



Expects to have
consumer-grade
applications on their
desktop

Alternates between desktop and mobile
device

Needs a consistent Ux across ALL
devices
Accustomed to having a
speedy network and
excellent application
performance

Expects great performance for both
mobile and desktop

Requires mobile security
Knows applications are
secured by company
network
28
Mostly
Mobile User

Accustomed to working
with consumer grade apps
on their mobile device

Expects to have native
phone/tablet capabilities
integrated with their
mobile apps

Demands high
performance from apps

Needs strong security for
apps
CGI’s approach
Four Step Approach
1
Inspire
1 day
Gives you all the answers you need, to start mobilizing your business in just 1 day
2
Deep dive
1 week
Detailing your mobile strategy , making sure the right steps are taken in just 1 week
3
Proof of Value
(o.b.v. CEMP and SaaS MDM)
2 month
Giving you hands on experience and the benefits of a working mobile business
process
4
Full Roll Out Inclusive Blend
Delivery For Maintenance & Support
Contract duration
tbd
Winner of the 2014 SAP-Microsoft Unite
Partner Innovation Award and SAP mobile
partner of 2013
CGI Enterprise Mobility landscape
Customer Firewall
CGI Enterprise mobility Platform
Other
Firewall
SAP
SAP Gateway 2.0
Firewall
SMP Server
VPN
Affinity Group as virtual network group
Mobile Devices
Working with our clients and partners to deliver
innovative business solutions
The mobile application
provides ProRail field
technicians with real-time
access to over 100,000
parts inventory through a
Windows8 Mobile device
Problem
Rail field technicians don’t have an easy way to access a parts
catalogue which contains over 100,000 items in the field and
update the status of the service order that assign to them
Solution
A custom mobile application which provides field technicians
with real time access to the catalogue and real time feedback to
the back office through a mobile device
Results
• Mobile application developed using Windows8 tablets and
delivered through Microsoft’s Azure Cloud
• Real-time interface to client’s SAP inventory system
• Winner of the 2014 SAP-Microsoft Unite Partner Innovation
Award
32
Mobile en SmartBeacon bij Museon
33
Demo
34
Download
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