Global Marketing Management, 4e Chapter 9 Global Market Entry Strategies 글로벌 시장진입전략 Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 1 Chapter Overview 1. Target Market Selection(목표시장선정) 2. Choosing the Mode of Entry(진입유형선택) 3. Exporting(수출) 4. Licensing(라이센싱) 5. Franchising(프랜차이징) 6. Contract Manufacturing(계약생산, 아웃소싱) 7. Joint Ventures(합작투자) 8. Wholly Owned Subsidiaries(100% 자회사) 9. Strategic Alliances(전략적 제휴) 10. Timing of Entry(진입시점) 11. Exit Strategies(철수전략) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 2 Introduction The need for a solid market entry decision(신중한 시장진입결정) is an integral part of a global market entry strategy. Entry decisions will heavily influence the firm’s other marketing-mix decisions. Global marketers have to make a multitude of decisions regarding the entry mode which may include: – – – – – – (1) the target product/market(목표 제품/시장) (2) the goals of the target markets(목표시장 목적) (3) the mode of entry(진입유형) (4) The time of entry(진입시점) (5) A marketing-mix plan(마케팅 믹스 계획) (6) A control system to check the performance in the entered markets(진출시장에서 성과평가를 위한 통제시스템) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 3 1. Selecting the Target Market A crucial step in developing a global expansion strategy is the selection of potential target markets (see Exhibit 9-1 for the entry decision process). A four-step procedure for the initial screening process(목표시장선정 4대 절차): 1. Select indicators and collect data(지표선정 및 자료수집) 2. Determine importance of country indicators(지표별 가중치 결정) 3. Rate the countries in the pool on each indicator(지표별 국가의 점수 평가) 4. Compute overall score for each country(국가별 총점 계산) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 4 1. Selecting the Target Market Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 5 2. Choosing the Mode of Entry Decision Criteria for Mode of Entry(진입유형결정기준): – Market Size and Growth(시장규모 및 성장) – Risk(위험) – Government Regulations(정부규제) – Competitive Environment/Cultural Distance(경쟁환경/문화차이) – Local Infrastructure(현지 인프라) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 6 2. Choosing the Mode of Entry Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 7 2. Choosing the Mode of Entry Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 8 2. Choosing the Mode of Entry Classification of Markets(시장분류): – – – – Platform Countries 거점(Singapore & Hong Kong) Emerging Countries 신흥 (Vietnam & the Philippines) Growth Countries 성장 (China & India) Maturing and established countries 성숙 (examples: South Korea, Taiwan & Japan) – Company Objectives(기업 목적) – Need for Control(통제 필요) – Internal Resources, Assets and Capabilities(내부 자원, 자산 및 역량 – Flexibility(유연성) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 9 2. Choosing the Mode of Entry Mode of Entry Choice: A Transaction Cost Explanation(거래비용이론) – Regarding entry modes, companies normally face a tradeoff between the benefits of increased control and the costs of resource commitment and risk(진입유형과 관련, 기업은 통제가 증가할 수록 투입되는 자원 비용과 위험이 증대하는 상쇄관계에 직면함) . – Transaction Cost Analysis (TCA) perspective – Transaction-Specific Assets(거래특유자산: 매우 좁은 적용범위에서만 가치가 있는 자산) (assets valuable for a very narrow range of applications) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 10 3. Exporting Indirect Exporting(간접수출) – Export merchants(수출상, 무역상) – Export agents(수출대리인, 대리상) – Export management companies (EMC, 미국 수출대행업체) Cooperative Exporting(협력수출) – Piggyback Exporting Direct Exporting(직접수출) – Firms set up their own exporting departments Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 11 4. Licensing Licensor and the licensee(라이센서와 라이센시) Benefits: – Appealing to small companies that lack resources – Faster access to the market(신속한 시장진출) – Rapid penetration of the global markets(신속한 시장침투) Caveats: – Other entry mode choices may be affected – Licensee may not be committed(라이센시의 소극성) – Lack of enthusiasm on the part of a licensee – Biggest danger is the risk of opportunism(기회주의 위험) – Licensee may become a future competitor(라이센시가 미래의 경쟁자가 될 수 있음) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 12 4. Licensing How to seek a good licensing agreement (see Global Perspective 9-1): – Seek patent or trademark protection(특허권 및 상표권 보호방안 모색) – Thorough profitability analysis(철저한 수익성 분석) – Careful selection of prospective licensees(잠재 라이센시에 대한 신중한 선정) – Contract parameter 계약조항 점검(technology package, use conditions, compensation, and provisions for the settlement of disputes) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 13 5. Franchising Franchisor and the franchisee(프랜차이저와 프랜차이지) Master franchising (마스터프랜차이지) Benefits: – Overseas expansion with a minimum investment – Franchisees’ profits tied to their efforts – Availability of local franchisees’ knowledge Chapter 9 Caveats: – Revenues may not be adequate – Availability of a master franchisee – Limited franchising opportunities overseas – Lack of control over the franchisees’ operations – Problem in performance standards – Cultural problems – Physical proximity Copyright (c) 2007 John Wiley & Sons, Inc. 14 5. Franchising Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 15 6. Contract Manufacturing (Outsourcing) 계약생산(아웃소싱) Benefits: – Labor cost advantages – Savings via taxation, lower energy costs, raw materials, and overheads(조세, 에너지비용, 원재료 및 기타 고정비 등의 절약을 통해서 비용절감) – Lower political and economic risk – Quicker access to markets Caveats: – Contract manufacturer may become a future competitor – Lower productivity standards – Backlash from the company’s home-market employees regarding HR and labor issues(본국 종업원의 반발) – Issues of quality and production standards Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 16 6. Contract Manufacturing (Outsourcing) Qualities of an ideal subcontractor(이상적인 하청기업의 요건): – Flexible/geared toward just-in-time delivery(적시납품에 대한 유연성 및 연동성) – Able to meet quality standards – Solid financial footings(건실한 재무건전성) – Able to integrate with company’s business(본 사업과 통합가능성) – Must have contingency plans(돌발상황 대응계획) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 17 7. Expanding through Joint Ventures Cooperative joint venture(협력사업) Equity joint venture(합작투자) Benefits: – Higher rate of return and more control over the operations(높은 투자수익 및 사업에 대한 통제) – Creation of synergy(시너지 창출) – Sharing of resources(자원의 공유) – Access to distribution network(유통네트워크 접근) – Contact with local suppliers and government officials(현지 공급자 및 정부관리 접근) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 18 7. Expanding through Joint Ventures Caveats: – Lack of control(통제결여) – Lack of trust(신뢰결여) – Conflicts arising over matters such as strategies, resource allocation, transfer pricing, ownership of critical assets like technologies and brand names(전략, 자원배분, 이전가격, 기술 및 브랜드 등과 같은 핵심자산에 대한 소유권 등의 문제에 대해서 갈등이 발생할 소지가 높음) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 19 7. Expanding through Joint Ventures Drivers Behind Successful International Joint Ventures(성공적인 국제합작투자의 요건) : – Pick the right partner(적절한 파트너 선정) – Establish clear objectives from the beginning(초기부터 명백한 목표설정) – Bridge cultural gaps(문화적 차이 해소) – Gain top managerial commitment and respect(최고경영진의 전적인 관심과 배려 확보) – Use incremental approach(점증적 접근 필요) – Create a launch team during the launch phase(추진팀 구성): – – – – (1) Build and maintain strategic alignment(전략적 협력의 형성 및 유지) (2) Create a governance system(지배구조의 합의 및 도출) (3) Manage the economic interdependencies(경제적 상호의존성 관리) (4) Build the organization for the joint venture(JV를 위한 조직 구성) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 20 8. Entering New Markets through Wholly Owned Subsidiaries Acquisitions(인수합병형 투자) Greenfield Operations(그린필드형 투자) Benefits: – Greater control and higher profits(보다 많은 통제와 높은 이익) – Strong commitment to the local market on the part of companies – Allows the investor to manage and control marketing, production, and sourcing decisions(투자자가 직접 마케팅, 생산 및 조달관련 결정을 관리하고 통제) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 21 8. Entering New Markets through Wholly Owned Subsidiaries Caveats: – Risks of full ownership(100% 지분의 위험) – Developing a foreign presence without the support of a third part – Risk of nationalization(국유화 위험) – Issues of cultural and economic sovereignty of the host country(현지국의 문화적 및 경제적 주권 등과 관련된 이슈) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 22 8. Entering New Markets through Wholly Owned Subsidiaries Acquisitions and Mergers(M&A형 투자) – Quick access to the local market – Good way to get access to the local brands Greenfield Operations(그린필드형 투자) – Offer the company more flexibility than acquisitions in the areas of human resources, suppliers, logistics, plant layout, and manufacturing technology(인사, 공급자, 물류, 공장배치 및 제조기술 등과 관련 M&A보다 유연성 확보 가능). Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 23 9. Creating Strategic Alliances Types of Strategic Alliances(전략적 제휴의 유형) – Simple licensing agreements between two partners(단순 라이센싱 계약) – Market-based alliances (시장기반 제휴) – Operations and logistics alliances(운영 및 물류 제휴) – Operations-based alliances(운영기반 제휴) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 24 9. Creating Strategic Alliances The Logic Behind Strategic Alliances (전략적 제휴의 논리적 배경) – Defend(방어) – Catch-Up (추격) – Remain(잔류) – Restructure(구조조정) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 25 9. Creating Strategic Alliances Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 26 9. Creating Strategic Alliances Cross-Border Alliances that Succeed(성공적인 국제 전략적 제휴): – Alliances between strong and weak partners seldom work(강력한 파트너와 약한 파트너간 제휴는 성공가능성 희박). – Autonomy and flexibility(자유성과 유연성) – Equal ownership(동등 지분참여) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 27 9. Creating Strategic Alliances – Other factors(기타 요인): Commitment and support of the top of the partners’ organizations Strong alliance managers are the key Alliances between partners that are related in terms of products, technologies, and markets Have similar cultures, assets sizes and venturing experience Tend to start on a narrow basis and broaden over time A shared vision on goals and mutual benefits Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 28 10. Timing of Entry International market entry decisions should also cover the following timing-of-entry issues(진입시기관련 검토사항): – When should the firm enter a foreign market? – Other important factors include: level of international experience, firm size – Also, the broader the scope of products and services – Mode of entry issues, market knowledge, various economic attractiveness variables, etc. Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 29 10. Timing of Entry Reasons for exit(철수이유): – Sustained losses(손실지속) – Volatility(변동성) – Premature entry(성급한 진출) – Ethical reasons(윤리적 이유) – Intense competition(경쟁격화) – Resource reallocation (자원재배치) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 30 11. Exit Strategies Risks of exit(철수위험): – – – – Fixed costs of exit(철수 고정비용) Disposition of assets(자산처분) Signal to other markets(다른 시장에 부정적 신호) Long-term opportunities(장기기회 상실) Guidelines: – Contemplate and assess all options to salvage the foreign business(해외사업을 살리기 위한 모든 옵션을 상정하고 평가) – Incremental exit(점진적 철수) – Migrate customers(고객이동) Chapter 9 Copyright (c) 2007 John Wiley & Sons, Inc. 31