Introduction on Training Development 中法水务 培训工作的发展 Angel CHEONG 张卓慧 Index 目录 • General Company Information 公司简介 • Our Core Value 核心价值 • Training Development 培训工作的发展 • Supports from Parent Companies 母公司的支持 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 General Company Information 公司简介 • Established in 1992 成立于1992年 • Two parent companies 两家母公司: o Suez Environnement (France) 苏伊士环境(法国) o NWS Holdings (Hong Kong) 新创建集团(香港) • SFW headquarters 中法水务总部: o Hong Kong & Macau 香港和澳门 o More than 130 staff members 员工人数超过130 • Joint-ventures in China 国内的合作公司: o 24 JVs (across 18 cities) 24家合作公司(在国内18个城市) o Over 5,000 employees in China 国内员工超过5,000名 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Our Core Value 核心价值 • Vision 抱负 To promote environmentally sustainable development in China 致力推动中国环保事业的可持续发展 • Mission 使命 • Promote environmental awareness and keep social responsibility and efficiency as our number one priorities 积极推动环保工作,把公众责任和社会效益置于首位 • Lead the Chinese water industry through our quality services 凭借优质的服务成为中国水行业的先锋 • Build and nurture long-term relationships with local partners 致力发展长期的伙伴关系 • Transfer international experience and innovative expertise to our local partners 传授国际经验及创新技术 • Train and develop employees to their fullest potential 为员工提供发展空间 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Training Development 培训工作的发展(I) • For SFW Staff (budget = 5-8% of annual salary outlay) 为中法员工提供培训(预算是员工年收入的5-8%) o Job nature related training 工作性质相关的培训 o Self value-added 自我增值 o Counted in annual performance appraisal 年终评估的内容之一 o Degree/certificate courses provided – 80% of the cost reimbursed. 提供学位文凭课程 - 80%的费用可以报销 • For JVs in China 为国内的合作公司提供培训 o Providing a training network between JVs 为合作公司之间提供一个培训网络 o Organizing training seminars for staff from JVs 为所有合作公司组织培训研讨会 o Leveraging on relations between JVs and headquarters 作为总部和各合作公司的沟通桥梁之一 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Training Development 培训工作的发展 (II) • Implementation of New Training Policy 新培训制度的执行 Survey on requirement – departmental yearly training plan – budgeting - arrangement & implementation – appraisal & evaluation – feedback – HR records 培训需求调查 – 各部门年度培训计划的制定 – 开支预算 – 培训工作的开展 – 评估 – 反馈 – 人事部建立档案 • Training Management System (TMS) Introduced 培训管理系统的引入 Find out the gaps between existing positions and job requirements. 找出工作要求和现有工作职能上的差距。 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Training Development 培训工作的发展 (III) • Training Focus on Managerial & Technical Fields — Based on Yearly Planning 培训内容集中在管理和技术领域 – 在年初计划基础上展开工作 o Finance for Non-financial People 非财务人员的财务培训 o Eight Core Management Skills 八大核心管理技能 o Health & Safety 职安健 o Network English Studies 网络英语 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Training Development 培训工作的发展 (IV) • Training Programmes 培训纲要 • New staff – Orientation training 新员工的培训 • Technical staff 技术员工 • On-site job training (by internal supervisor) 现场工作培训(由内部管理人员担当) • Technical conference/seminars (internal & external) 技术研讨会 (内部/外部) • Finance staff 财务人员 • Yearly training on budgeting, reporting & compliance (internal) 每年的培训包括预算、汇报机制和财务制度的执行等内容(内部) 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Training Development 培训工作的发展 (V) • Training Programmes 培训纲要 • General Managers 总经理 • Yearly finance training (internal) 每年的财务培训(内部) • H&S training (internal) 职安健培训(内部) • Mini MBA courses (diploma programme) to be understudied 小型的工商管理硕士文凭课程(计划筹备中) • Legal staff 法务部员工 • Seminars for legal compliance update (external) 最新法律内容/程序相关的研讨会(外部) • Marketing staff 市场部的员工 • Water market update (external seminar) 水务市场的最新动向 (外部) • Management staff 管理人员 Leadership development programme 领导力发展培训 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Training Development 培训工作的发展 (VI) • Book-Reading Recommendation Programme 推荐读书计划 To keep updated on concept & methodology 为接受最新的思想概念和方法 • Management Trainees Programmes 未来管理人员的培训内容 o Central relationship with Tongji and Tsinghua Universities 与同济和清华大学共同合办 o Local relationship with second tier universities 与地方学院合办 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Training Development 培训工作的发展 (VII) • Talent Pool & Mentorship Introduced 人才储备和导师培训计划的建立 • Implementation of in-depth People Review 进行详细的在职员工发展方向分析 o Create a Solid Platform for Communications Between Staff and Management 在员工和管理层之间起到一个沟通平台的作用 o Determine Job Description and Understand Training Needs of Staff 确定员工的工作内容和要求并以此去评定员工的培训需要 o Streamline HR Planning & Forecasting 提高人力资源的计划编制和预算的效率 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Supports from Parent Companies (I) 母公司的支持 • Providing training facilities to SFW staff of different functional departments. 通过不同的途径为中法水务各部门提供培训工具 o Suez University 苏伊士大学 o Global Player 全球性领导力培训系列 o Training sessions (Leadership Development Programme) 培训课程(领导力发展培训) o Regular technical visits / seminars 定期的技术考察/研讨会 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Supports from Parent Companies (II) 母公司的支持 • Updates with evolution of parent companies’ HR policy. 根据母公司的人力资源政策对中法的相关内容进行完善和更新 • Setting up regular contact of personnel between SFW and parent companies. 在中法与母公司之间建立起定期的沟通 o Reports / surveys provided to parent companies 为母公司提供所需的报告/调查报告 o Comments / suggestions expected in exchange 意见和建议的交流 2nd World Forum on Lifelong Learning,Shanghai 2010 第二届世界终身教育论坛, 上海2010 Thank you! 谢谢 Committed to China’s Sustainable Development