Doing business in India
Louwrens Dijkstra
CEO Hyva Group
India table IGC 1st of April 2010
Content:
 Hyva, who we are
 What is driving the business of Hyva
 How will India impact our business
 How did we develop the strategy for India
 Where does Hyva India stand today
 How did we turn vision into reality
 What have we learned
 What do we advice newcomers
Hyva, who we are
Hyva’s Mission
Hyva is committed to being the world’s best provider
of innovative and efficient equipment for material
handling & transport efficiency to the commercial
vehicle and environmental service industries
Hyva Group

Our history:
3 decades of development

Our group:
35 companies, 32 countries,
1.700 employees

Our products:
Cylinders ,wet kit components
cranes, hooklifts , skiploaders,
compactors, RCB’s ,Floors…

Our customers:
More than 25.000

Our market:
The world
Hyva Winner NICCT India Business Award 2009 in
recognition of the company’s excellence in exploring IndiaNetherlands business opportunities and investing in India.
What is driving the business of Hyva
The main drivers of our business
 GDP developments
 Infrastructural investment
 Mining
 Environmental services developments
 Rising labour costs
 Truck & Trailer sales
How will India impact our business
Attractiveness of India
 80 times bigger than the Netherlands .
 Growing population that represents 20% of the world
population.
 The middle class is well educated and many of them are
working hard to get a better and wealthier life.
 India is playing an increasing role in the global industrial
consolidation. (Mittal taking over Arcelor & TATA taking
over Corus & Jaguar)
India is a huge and growing country and together with China it represents
the New World where major players of the old world, the USA, Japan
and Europe, have almost been taken over.
How did we develop the strategy for India
Our journey 1:
Market development
 India was traditionally a market for small tippers with under body cylinders.
 Market research was executed to identify the potential of the Indian market.
 Researched the possibilities to sell front tipping cylinders for truck and
trailers.
 Proved that our concept was technically innovative , faster and more
economical then the under body cylinder concept.
 Entered the market by introducing the front –end tipping cylinders and were
successful in changing the market.
 Later followed by the local competition but we had already secured our
reputation as market leader.
Our journey 2:
Industrialisation
 Started with components imported into India from our European supply
base.
 Great efforts made to develop the local supply base from 0 to almost
100%.
 Some of these local suppliers are now supplying other Hyva group
companies around the world.
 Introduced other advanced transport solutions such as refuge collecting
bodies, cranes ,hook loaders etc.
We still see phenomenal growth ahead of us by introducing new technologies to the Indian
market and localize production in India for technologies existing already elsewhere in the group.
This will enable us to continue to provide innovative transport solutions to our Indian customer base
Where does Hyva India stand today
Hyva India Today 1/2
 Founded in 1997, now 4 locations,400+ employees,
300+ contracted workers
 Undisputed market leader & strong reputed brand
 Hyva India is 2nd largest contributor to the Hyva Group turnover
Hyva India winner of the best “Truck Application Builder of the
Year 2010” award for the contributions made to the Commercial
Vehicle Industry in the Year 2009.
Hyva India Today 2/2
 Is an important manufacturing base, it boosts 3 manufacturing
facilities out of 11 total .
 In January 2010, Hyva India produced the 50.000th tipper since
1996 and produced the 100.000th cylinder since 2004.
 The largest customer (by turnover) of Hyva Group is Tata motors.
How did we turn vision into reality
Key Success Factors:
Innovation
 Creativity and innovation played a major role :
To adapt to local market conditions and changing customer demands.
 Our innovative spirit enabled us to enter India:
With a top class product of equivalent quality to the rest of the
world plus tailor made solutions such as mining .
 Business development for other markets and applications:
Such as the environmental services industry with new solutions.
 Centres of Excellence for research and development with a mission to develop
innovative solutions for our customers .
India is our worldwide “Centre of Excellence“ for tippers.
Key Success Factors:
Our commitment to people & communities
Examples:
 In Krishnapur we initiated and financed the construction of a school for children close to
our factory.
This is financed by donations to a foundation to which Hyva, 3i, suppliers and
private individuals have donated.
 In India we provide medical services for our employees and their families..
 Ad hoc assistance in case of natural disasters.
 We employ the same safety regulations and equipment as in any of our other factories
around the world .
Our commitment to Corporate Social Responsibility contributes to improving the
quality of life of employees and their families, and the development of the
local community
Key Success Factors:
Conclusion
 Successfully introduced our front- end cylinders as the new standard in the
Indian market.
 Hyva India successfully demonstrated that localization in India works and has
helped the industry to develop and grow to higher levels.
 Hyva will continue to invest in additional manufacturing capacity in India .
 Hyva group supported significantly the development off the local components
supplier (substantial job creation).
 Hyva India ,as market leader provides competitive mechanised solutions to its
growing customer base.
What have we learned
Lessons learned
1. Country has a growing & “unlimited” market
potential
2. The people & industries are open for change
3. Vertical integration “almost a must”
4. European quality ‘made in India” is possible
5. Window of opportunities for selling, sourcing &
manufacturing
What do we advice newcomers
Tips
1. Include India in your roadmap for the future
2. Make “people management” one of your top
priorities
3. Be aware of bureaucracy, surprises & difficulties
4. Things take longer, don’t expect an easy ride
5. Don’t give up, once started
Take away’s
Say hello to the Indian opportunities
&
Expect more than the usual:
Expect the unexpected !