Warehousing Trends for the 21st Century INTRODUCTION • Warehouses will continue to play an important role in the Logistics Supply-Chain as they have done since Venice was the International hub of Commerce in the “known world” The “7” trends that take us into the 21st Century are:1. “Focus on Customer 2. “Consolidation of Ops” 3. “Continuous material flow and information” 4. “Value added services” 5. “Application of information technology INTRODUCTION (cont’d) 6. Space Compression 7. Time Compression Also the rise of Third Party Warehousing and Distribution, grown from increasing demands from customers requiring better choice, keener prices and improved quality. “7 Trends” 1. Focus on the Customer Wants:2. 3. 4. 5. 6. 7. Consolidation of Operations Continuous Flow of Material and Information Emphasis on Value Added Services Application of Information Technology Space Compression Time Compression The Rise of Third-Party Warehousing • 3rd Party Distribution is increasing instead of storing goods in the company’s own warehouse • Goods are sent out to be held in dedicated facilities close to major road and rail routes • The Client handles product development marketing and sales. The logistics provider does the rest Why Third Party Warehousing? Advantage to Client:- Flexible approach to distribution available related directly to sales • Margins are under better control • New investments directed to where most cost effective • Advantage to Provider:- - Natural complement to forwarding and clearing services already offered • Complement Established Business Areas • 3rd Party likely to be Logistics Growth Area Third Party:- How Does it Work? • Client or Supplier, notifies warehouse of incoming shipment before goods arrive • Goods brought in & client notified before receipt confirmed by warehouse • Stock if put away to bulk or front line storage awaiting order to deliver • Delivery order arrives as instruction from client • Triggers picking Op. to Assy. Stock for order. Pack prepare for despatch • Onward Transport generally provided by logistics company, inform Client when shipment despatched • Some services go further – i.e. Logistics Company taking electronic orders from end customers & printing invoices on client stationery for delivery Third Party:- How Does it Work? (cont’d) • IT – The solution:- provide latest info. on stock levels and orders by client. Allows most effective use of storage space avail. provide accurate recording and billing of service • EDI – essential part of warehouse operation communication between parties. Enables client to advise warehouse of incoming shipment and deliveries required • EDI – for receipt of delivery orders either std message of customised format. Stock counts client can view own stock and history Breaking the Bonds Traditional Bonded warehouse where importer of goods must pay customs duties to released is disappearing New practices evolved with dismantling EU frontiers warehouse records customs documentation for inward & outward shipments. Client pays duty on monthly despatches Computer system used to:- 1. Distinguish Bonded and Free Stock. 2. Track customs documentation. 3. Provide effective access control. 4. Audit all stock transactions The ability to offer this service is crucial in Winning New Clients. Bar code:- Scanning technology – natural place in warehouse Environment Radio Data Terminals (RDT’s) – combine functions of computer terminal and scanner Warehouse Management IT has changed the whole face of warehousing management accounting for:1. Occupancy. 2. Weight Loading. 3. Location of other stock. • • • Pending stock movements can be queued and transmitted to operator. Stock counts more effective using bar scan technology Individual deliveries tracked as they progress through system IT Services – Points to Note 1. IT Supplier needs good grasp on Logistics 2. Integration is key:- Supplier needs strong range of products 3. Software adaptable to new client requirements 4. Packaging designed for third party warehouse 5. Integrate IT system with Ops and account software 6. Facilities to send and receive information via EDI needed 7. Attachments of bar scan/ RFID should be made easy The Way Forward • Many companies see third party warehouse as a key growth area • Companies must demonstrate control of the warehouse function • The right partnership will improve efficiency and give competitive edge • Many retailers have extended e-commerce by supplying data to suppliers via the internet • Data available four hours after sale used for joint demand and promotion and planning Emerging Techniques and Technologies 1. Use of shared data via the internet 2. The ECRATE (returnable transit packaging) seeks to develop an industrial standard plastic crate 3. RFID (radio frequency identification) small data storage and transmission devices 4. ‘MRTAG’ combination of ECRATE and RFID to create intelligent crates 5. Distribution Warehouse Sortation Systems:conveyor based that facilitate automation 6. Intermodel Transport:- combination of road, rail, air and sea