(e)Business Process Management
easyREMOTEDWH
Unified Business Framework
Process Warehousing
... in concert
© Josef Schiefer, IBM Watson
 Business Process Management Lifecycle
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Capturing Requirements
BP Modeling
BP Analysis
BP Simulation
BP Reengineering
BP Analysis / Evaluation
- Case Analysis
- Weighted Average Analysis
- Critical Path Analysis
- Throughput Analysis
- Resource Utilization Analysis
- Value Chain Analysis
- Activity Based Costing
- Trend Analysis / Forecasting
Implementation
(e)Business
Process
Execution
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(e)Business
Process
Engineering
BP Instantiation
BP Mapping
BP Execution
BP Interaction
Service Invocation
BP Auditing
(e)Business
Process
Controlling
(e) Business Process Management
 Research Fields...
(e) Business Process Management
 Problem Definition
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easyREMOTEDWH Framework
– Many failed data warehouse projects because of poor requirements
– Missing collaboration in requirements engineering activities
– Difficulties in capturing business requirements and use cases for information
systems
– Problems in requirements reuse, automatic generation of downstream artifacts
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Process Warehousing
– Organizations have difficulties in developing key performance indicators for
(e)business processes
– Gap between analysing business data and process data, no closed-loop analysis
for (e)business processes
– No existing general approach for analyzing (e)business processes, which allows
the use of state-of-the-art business intelligence tools
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Unified Business Framework
– Need for flexible customziation of (e)business processes
– Support of B2B scenarios
– Implementation Model for WCS
(e) Business Process Management
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Strengths of the easyREMOTEDWH Prototype
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Top-Down Approach / Abstraction Levels for Requirements
easyREMOTEDWH Requirements Process
Requirements Validation / Verification (Fit Criteria, Test Cases, ...)
Traceability (Focus: Top-Down Dependencies)
Customizability
Collaboration (Team-Support, Reviewing, Ownership, Discussions, ...)
Goal-based / Use Case-Driven Requirements Elicitation
Visibility of Requirements
Creativity Support (mind mapping support)
Requirements Management (Change Control, Version Control, Tracing,
Tracking...)
Locality Principle for Requirements (all relevant information for a
requirement can be found on one place)
Flexible Interfaces for Import and Export of Data (RDBMS, XML, Web
Services…)
Power of Lotus Notes, Domino …
(e) Business Process Management
DWH & BPIA
easyREMOTE
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Support of initial steps of BPIA methodology (Step 1: Understand, Step 2: Plan)
Step 1: Understanding
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Assessing existing business strategy for process directions
Identify important processes and their goals
Developing process vision ( strategic “Fit”)
Capturing of business process requirements
Development of process attributes
Identification of process owners, sponsors, BPM/BPR team
Understanding and improving existing processes
Specifying “ends” objectives
Collaboration Support
Step 2: Planning
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Formulation of process performance objectives, assessing tangible and intangible factors
Evaluating alternatives, piloting new processes
Prioritizing, scope management
Risk management
Change management
Cost projection
Collaboration support
(e) Business Process Management
 Process Warehouse Objectives
 Automatically extracts performance data from enterprise processes
 Uncovers weaknesses in process handling
 Optimize throughput times, resource assignments
 Warning system by monitoring business processes
 Benchmarking based on measurable process indicators ->
identification of best practices
 Process-driven analysis of business data
 Past activities can drive prospective interactions with the customer
 Continous process improvement, closed loop analysis
(e) Business Process Management
 Process Warehouse Architecture
(e) Business Process Management
 SWOT for Process Warehousing
(e) Business Process Management
 UBF Modeller
 Modeling of UBF state diagrams
 Incremental, iterative (e)Business Process Modeling
 XML Representation of UBF state diagrams
 Business Flow Management
 Simulation of (e)Business Processes
 Web service of Uploads
 For more information see
http://js.watson.ibm.com:81/home/ubf/index.html
(e) Business Process Management