APICS Certified Supply Chain Professional (CSCP) Program 2 Sample Agenda • APICS The Association for Operations Management • APICS CSCP Program • APICS CSCP Exam Preparation • APICS CSCP Exam • Questions About APICS The Association for Operations Management APICS The Association for Operations Management • • Is the global leader and premier source of the body of knowledge in supply chain and operations management. Founded in 1957 and serving more than 35,000 members globally. APICS Mission • APICS builds and validates knowledge in supply chain and operations management. We enable our community of members, affiliates, and customers to lead in the global marketplace. APICS Membership • The APICS membership community worldwide • More than 230 North American chapters and 70 International channel partners • More than 35,000 members • Represents 20,000 manufacturing and service industry companies APICS Global Presence Partial APICS Client List • 3M • General Electric • Novartis • Abbott • General Motors • Oracle • Addax • GlaxoSmithKline • P&G • Apple • HP • PepsiCo • BASF • IBM • Pfizer • Boeing • Intel • Saudi Aramco • Boston Scientific • Johnson & Johnson • Tyco • Bristol-Myers Squibb • LG • Unilever • Cisco Systems • Mercedes • Wipro • Coca-Cola • Merck • Dow • Microsoft • DuPont • Nestle APICS Operations Management Body of Knowledge • The APICS Operations Management Body of Knowledge (OMBOK) Framework is the basis for global industry standards in supply chain and operations management • The APICS Dictionary establishes accepted terminology including more than 4,000 terms for inter-organizational communication Standard terminology = clear communications = better solutions APICS Education • Create consistency and foster collaboration through shared best practices and common terminology • Reduce inventory and overhead costs • Acquire ERP functional expertise to increase efficiency • Improve contractor management processes APICS Certification Programs • APICS Certified in Production and Inventory Management (CPIM ) Demonstrates an in-depth understanding of internal operations • APICS Certified Supply Chain Professional (CSCP) Provides a broad view of your company’s entire global supply chain APICS Certification Relationship APICS CPIM APICS CSCP • Internal focus • Primarily manufacturing operations • Depth within specific manufacturing, service, and operations topics • External focus • Encompasses entire supply chain—including suppliers and customers • Breadth across many topics, including globalization, IT enablement, logistics, service industry, and more About the APICS CSCP Program What is the APICS CSCP Program? • • • Professional development, education, and certification program First certification program to focus on the entire global supply chain The global standard in supply chain education and certification since its introduction in 2006 Benefits of APICS CSCP Education • This world-renowned program benefits professionals and their employers by • • • • Aligning global supply chain strategies with business objectives to streamline operations and drive profits Helping professionals gain knowledge and practical applications to effectively manage global supply chain activities. Demonstrating mastery of the concepts that create consistency and foster collaboration through best practices, common terminology, and corporate-wide communication. Increasing employee on-the-job confidence and loyalty to employer that invests in training Industry Acceptance of APICS CSCP • APICS CSCP designees earn 11% percent more than their uncertified counterparts • 15 of the 2011 Supply Chain Top 25 support APICS CSCP education Industry Acceptance of APICS CSCP • More than 20,000 APICS CSCP Learning Systems sold • More than 14,000 APICS CSCP exams administered • More than 10,000 APICS CSCP designees in 72 countries worldwide Industry Acceptance of APICS CSCP • Corporate APICS CSCP Courses: 3M, Abbott, Addax, Apple, Aramco, BASF, Boeing, Boston Scientific, Bristol-Myers Squibb, Cisco Systems, CocaCola, Dow, DuPont, General Electric, General Motors, GlaxoSmithKline, HP, IBM, Intel, Johnson & Johnson, LG, Mercedes, Merck, Microsoft, Nestle, Novartis, P&G, PepsiCo, Pfizer, Oracle, Tyco, Unilever, Wipro 19 What Can the APICS CSCP Program Do for Employers? Note to presenter – This is a place holder slide --take the opportunity to talk about Intel and their success implementing APICS CSCP. • Download the success story and make copies available to the group. Go to apics.org/ cscpgettingstarted to download the Intel success story. 20 What Can the APICS CSCP Program Do for Employees? Note to presenter – This is a place holder slide --take the opportunity to talk about Keith Jawahir and his experience obtaining the APICS CSCP designation. • Download the success story and make copies available to the group. Go to apics.org/ cscpgettingstarted to download the success story. Prospective APICS CSCP Candidates • Employees with direct influence on supply chain • Department and division management • Functional management • Employees in cross-functional departments APICS CSCP Exam Preparation 23 APICS CSCP Preparation Resources APICS CSCP Learning System APICS CSCP Preparation Resources APICS CSCP Exam Content Manual (ECM) APICS CSCP Certification Bulletin APICS Dictionary APICS CSCP Learning System APICS CSCP Exam • Reflects the current APICS CSCP ECM • 4-hour exam • Organizes 150 references into approximately 1,000 pages of printed content • Eligibility requirements • APICS CSCP ECM Combines 3 print modules (5 books) with interactive web-based tools to provide customized learning • Computer-based options • Paper and pencil testing options outside North America • • Updated annually • *80-hour preparation investment suggested APICS CSCP Learning System Contents Web-based study tools Access educational activities to support printed content: • • • • • • • • Pretest Section-specific tests Timed posttest Complimentary download of APICS CSCP ECM through Resource Center Progress reports eFlashcards Online glossary Resource center 27 APICS CSCP Certification Exam • Eligibility Requirements • CPIM, CFPIM, CIRM, or C.P.M. designation plus two years of related business experience OR • Bachelor’s degree or international equivalent plus two years of related business experience OR • Five years of related business experience 28 APICS CSCP Certification Exam Test information • • • • Required eligibility and registration application 4-hour timed exam 175 multiple choice questions; 150 scored questions Certificate and credentials provided upon successful completion of the certification exam APICS CSCP Instructor-led Benefits • • • • • Certified instructors are industry practitioners with high level of real-world experience Networking opportunities with peers from a variety of industries Convenient hours and a paced course for busy professionals Set schedule to keep participants on track Group reports option to track participant progress APICS CSCP Instructor-led Courses Financial investment • APICS CSCP course fees and schedule <<include pricing and date information if applicable>> • APICS CSCP program: apics.org/cscp • Local contact: <<fill in other information as necessary>> 31 Get Started Today! • Visit apics.org/ cscpgettingstarted where you will find resources to help you get started with your APICS CSCP designation. Taking the APICS CSCP Exam Prepare for the Exam • • • Sufficient time needed Create a study plan and stick to it 40–80 hour study time investment • 40 percent of successful APICS CSCP candidates surveyed said they studied 75 or more hours APICS CSCP Certification Exam • • • Submit an eligibility application Exam options • Paper-and-pencil (offered primarily outside North America) • Computer-based testing (offered in North America and some sites outside North America) Decide when to take the exam and register Take the Exam Worldwide 2012 computer-based testing (CBT) exam dates and deadlines Exams offered Exam window Reservations open 2011 and 2012 exam versions April 7–May 19, 2012 February 7 2012 2012 exam version only June 30–August 11, 2012 May 22 2012 2012 exam version only December 1, 2012–January 12, 2013 September 29, 2012 Visit apics.org/cscp to learn more. Note: Eligibility applications must be received two weeks prior to exam dates. Take the Exam Worldwide 2012 paper and pencil exam dates and eligibility deadlines Exam date Eligibility deadline March 17, 2012 January 20, 2012 June 23, 2012 April 27, 2012 December 15, 2012 October 19, 2012 Visit apics.org/cscp for more information. Visit apics.org/cscp to learn more about this valuable program. Questions? 38 Additional Slides • • • • APICS member benefits APICS CSCP benefits and global presence Additional testimonials about APICS CSCP Diagrams and details about the APICS CSCP body of knowledge and APICS CSCP Learning System Member Benefit Highlights • • • • • • Members-only savings on APICS courses, certification exams, conferences, and more APICS online events APICS publications, enewsletters, and more Career resources APICS conferences Channel partner and social networking opportunities APICS Publications • • • • APICS magazine APICS Dictionary APICS Operations Management Body of Knowledge (OMBOK) Framework Production and Inventory Management Journal apics.org/resources APICS CSCP Benefits to Organizations APICS CSCP helps organizations by • Creating common understanding, vocabulary, processes, and frameworks within their entity to address their supply chain challenges and opportunities • Boosting productivity, collaboration, and innovation • Enable interdepartmental movement through collaboration and a consistent foundation APICS CSCP helps your employees • Design successful supply chain strategies using global standards and common terminology • Effectively manage supplier and customer relationships • Enhance logistics, technology, and data integration to improve performance • Increase customer satisfaction and bottom-line results APICS CSCP Benefits to Individual Employees APICS CSCP helps employees develop • Competencies to manage complex worldwide supply chain activities involving suppliers, plants, distributors, and customers in a global environment • Proven knowledge and organizational skills to strategically streamline operations APICS CSCP designees have the knowledge and skills to • Positively affect lead times, inventory, and bottom-line profitability • Interact with existing resources and your ERP system to increase the efficiency of the workplace environment • Create consistency and foster collaboration through best practices, common terminology, and corporate-wide communication • Achieve greater confidence and industry recognition 44 What Can the APICS CSCP Program Do for Employees? Note to presenter – This is a place holder slide --take the opportunity to talk about Michael Morris and his experience obtaining the APICS CSCP designation. • Download the success story and make copies available to the group. For the entire success story, visit apics.org/ cscpgettingstarted APICS Locations Worldwide Europe, Middle East, and Africa • Austria • Belgium • Bulgaria • Denmark • Egypt • France • Germany • Ireland • Italy • Jordan • Lebanon • The Netherlands • Poland • Portugal • South Africa • Spain • • • • • Sweden Switzerland Tunisia Turkey United Kingdom Central and South America • Argentina • Brazil • Costa Rica • Dominican Republic Asia-Pacific • Australia • China • India • Indonesia • Korea • Malaysia • New Zealand • Singapore • Taiwan • Thailand North America • USA • Mexico • Canada APICS CPIM Maintenance Points for APICS CSCP Participation 30 points Successful completion* of the APICS CSCP Learning System earns 30 APICS Maintenance Points. OR up to 40 points 20 points Successful completion of an instructorled course earns 1 point per contact hour up to a maximum of 40 points. Passing the APICS CSCP certification exam earns an additional 20 APICS Maintenance Points. Up to 60 points The maximum Maintenance Points allowed is 60 points (40 contact hours plus 20 points for passing the certification exam) *Successful completion is defined as earning 80% or higher on the Learning System online post-test. What People are Saying about APICS CSCP “The APICS body of knowledge helped empower our employees to make strategic decisions that support the company’s overall success, increasing ontime delivery by nearly 50 percent.” Kristie Huntress, Global Business Process Manager , Dow Corning “The APICS CSCP program is very useful in designing, introducing, and implementing cost reduction programs during these times of economic downturn. By looking beyond just the costs related to procurement and reviewing all real costs within the total supply chain, I’ve gained tremendous insights that often resulted in impressive opportunities to reduce various costs in the entire supply chain.” John van Veen, CSCP, Procurement Consultant, Benefit Value by Procurement “The CSCP program proves a good framework to tackle operational and tactical issues and provides a strong foundation to improve on a more strategic level.” Director Supply Chain Management, Johnson & Johnson Where Does APICS CSCP Fit into the Global Supply Chain? Supplier relationship management Your company Customer relationship management APICS CSCP: Global supply chain • Implement strategic sourcing and alliances • End-to-end supply chain management fundamentals • Manage risk and enhance supplier performance • Align supply chain strategy to corporate • Role of information technology strategy • Measuring CRM performance • Performance metrics, security and • Outsourcing CRM compliance issues • SRM performance metrics • SRM technology and SRM outsourcing • Information technology enablement and • Recognize the fundamentals of green ERP leverage supply chain initiatives • Global logistics, optimization tools, ebusiness • Integrated customer-supplier relationship management • Strategy by customer type and segment The APICS CSCP Learning System Print modules Web-based study tools Three modules with approximately 1,000 pages reflect the most current APICS CSCP Body of Knowledge: Access educational activities at LearnCSCP.com to support printed module content: • Pretest • Section-specific tests • Post-test • Progress report • eFlashcards • Online glossary • Resource Center • Complimentary download of APICS CSCP ECM 1. Fundamentals of Supply Chain Management 2. Supply Chain Strategy, Design, and Compliance 3. Implementation and Operations The APICS CSCP Learning System The APICS CSCP Learning System The APICS CSCP Learning System – Module 1 The APICS CSCP Learning System – Module 2 The APICS CSCP Learning System – Module 3 The APICS CSCP Learning System eFlashcards The APICS CSCP Learning System Glossary The APICS CSCP Learning System – Comparison Report The APICS CSCP Learning System – Pre-Test Attempt Report The APICS CSCP Learning System – Best Test Missed Question Review Report The APICS CSCP Learning System – Best Test Score Report The APICS CSCP Learning System The APICS CSCP Learning System – Group Reports The APICS CSCP Learning System – Group Reports The APICS CSCP Learning System – Session Enrollment Report The APICS CSCP Learning System – Comparison Report The APICS CSCP Learning System – Pre-Test Breakdown by Section The APICS CSCP Learning System – Best Test Score Report The APICS CSCP Learning System The APICS CSCP Learning System Web-based tools formatted for: • • • • • • iPhone iPad Blackberry Palm Pre Windows Mobile Google Android LearnCSCP.com Online Access Extension