C-PORT Marie Palmer Deborah Grimes Jill Ireland What is C-Port? Chemotherapy Planning Oncology Resource Tool So … It is a Tool hat helps Planning Resources in the Chemotherapy and Oncology environments AND Will help in answering the broader question of how to plan capacity in chemotherapy service delivery within the NHS 2 The POIP was formed and it initiated the C-Port project The Pharmaceutical Oncology Initiative Partnership is a working partnership of the: • Pharmaceutical Oncology Initiative Group (POI) of the Association of the British Pharmaceutical Industry (ABPI) • The Cancer Services Collaborative “Improvement Partnership” (CSCIP) • The Cancer Action Team (CAT) of the Department of Health (DH) The aims and objectives of the Partnership are to identify and implement activities (projects) of mutual interest that would ultimately benefit cancer patients by improving uptake and access to cancer drugs. 3 C-Port as a means to an end, not an end by itself Redesigning chemotherapy services is not just about using a tool C-Port aims at facilitating and making more effective the process redesign task, but as a system, it is only one component within the broader science of process improvement Understand the real-life situation Hypothesise solutions Effectively use C-PORT • What is the problem? • What is the current situation? • Break it down into smaller issues • Measure and analyse data • Translate hypothesised solutions into CPORT items • Validate with relevant stakeholders • What could be the potential solutions to the problem? • What variables are involved? • Create scenarios and run simulations • Identify most optimal scenarios and optimise Complement simulation results Implement change • What additional data / analysis is required to support C-PORT findings? • Develop an implementation plan with clear milestones and timelines • Formulate your case thoroughly • Get buy-in from stakeholders • Measure results 4 Therefore, C-Port is … … A toolkit that helps the NHS better understand resource and capacity planning … An initiative launched by the POIP that attempts to address the important and difficult task of planning capacity in chemotherapy … A component within the process redesign science (so, a means to an end rather than an end by itself) FREE to all NHS Chemotherapy services 5 Overview of C-Port The scope of the tool allows effective capacity planning but not scheduling In Scope Medium/Long-Term Short-Term • Forward looking 1-3 years • Annual planning and input to budget • Impact of changes in demographics • Optimisation of: • Impact of new drugs and/or protocols — Nurses versus beds versus isolators — Shift patterns • Infrastructure planning, • Develop understanding e.g. how large should of impact from new the unit be, how many drugs, protocols beds Out of Scope Scenario Planning • Immanent term • Planning holidays, training and understanding risks • Running what-ifs in order to check coverage Scheduling • Which patients will be treated when • Allocation of beds • .. • Increase usage of existing protocols Because of the complex processes involved in chemotherapy delivery, and the innate uncertainty in many of the variables involved, C-PORT has been developed as a simulator 6 Overview of C-Port The “transformation rules” of the chemo service delivery involve regimens, cycles and tasks Cancer types Regimens Cycles Tasks Resources per task 7 We are beginning to be able to make meaningful comparisons between trust data Trust 1 Fairly even through the day with a one qualified resource to manage scheduling Trust 3 Bottleneck and crazy busy prior to lunch Trust 2 Fairly balanced, but lower utilisation Trust 4 Erratic There was a great benefit in debating the reasons for these patterns across a network. 8 Insight vary considerably and the different reports are useful at reviewing the “Trust Operations” from multiple angles Clear Bottleneck Bottleneck varies throughout the day Patient View Regimen View 9 Interpreting Reports Simulation reports Patient Log • Displays the event details for each patient that enters the system over the date range of the simulation, across all cancers and regimens • Tasks are listed sequentially for each patient • The raw data is used to generate other C-Port reports, and can be used to create new user-defined reports Patient ID – unique for each patient Date of activity Task sequence # within cycle Patient cancer type, and corresponding regimen Task patient engaged in Cycle at which the patient has entered the system Duration of task Start and end time of task Resource required to perform task 10 Comparison of process times across the network can be made… Note: timings may not be directly comparable Pre-reconstitution 23mins 68mins 15mins 30mins 13mins Pharmacy 35mins 65mins 55mins 75mins 63mins Chemo delivery 30mins 20mins 23mins 60mins 43mins 88mins 153 / 88mins 93mins 165mins 118mins Consultant visit and bloods in advance Pharmacy process completed in advance Consultant visit and bloods in advance Transfer decontam and notes are long 11 There are a number of key success factors that need to be considered C-Port is very powerful and WILL help you significantly improve the service that you provide however: The initiative needs to be strongly lead and supported from the network and within the units Spending time getting the initial data is somewhat painful, but the better the data is the better C-Port can help you reduce time and effort optimising your service C-Port is not a one-off exercise – it should be seen as the fastest way of testing any proposed changes to your service over the coming years. Buy-in from clinicians, nursing, pharmacy and managers are all crucial to making C-Port work – you need to spend sometime “selling” its benefits - we can help you do this CAT / CSCIP wants to give as much support as it can – but we can only work at the pace you set. 12 Current Activity for roll out Western Isles Moray Highland Aberdeen City Aberdeenshire Angus Perth and Kinross Merseyside and Cheshire Dundee City Argyll and Bute Fife Stirling Clackmannanshire Dumbarton East DunbartonshireFalkirk & Clydebank Inverclyde W. City of North Renfrewshire Glasgow Lanarkshire Lothian E. Renfrewshire North Ayrshire North Ayrshire North of England City of Edinburgh E. Lothian Midlothian S. Lanarkshire Borders East Ayrshire South Ayrshire Londonderry Antrim Tyne & Wear Tyrone Durham Cumbria Fermanagh Armagh LNR Dumfries & Galloway Down ASW Isle of Man North Yorkshire East Riding of Yorkshire Lancashire W. Yorkshire Greater Manchester Merseyside Isle of Anglesey Denbighshire Gwynedd South Yorkshire Lincolnshire Cheshire Flintshire Conwy Derbyshire Nottinghamshire Wrexham Staffordshire Leicestershire Shropshire Rutland Norfolk Cambridgeshire West Midlands Northamptonshire Powys Worcestershire Ceredigion Warwickshire SUFFOLK Herefordshire Bedfordshire Carmarthenshire Pembrokeshire Swansea Peninsula Monmouthshire Merthyr Blaenau Neath Gwent Tydfil Torfaen Port Talbot Rhondda Caerphilly Newport Bridgend Cynon Cardiff Taff Vale of Glamorgan Gloucestershire Essex Buckinghamshire Oxfordshire Hertfordshire Greater London Berkshire Bristol Wiltshire Surrey Kent Hampshire Somerset Devon North London and Mount Vernon West Sussex East Sussex Dorset Isle of Wight Cornwall Central South Coast Kent 13 FOR more info please contact marie.palmer@cscip.nhs.uk or via mobile 07880725207 3 Newly appointed staff Claire Barton John Wheeler Michael Yare Download a brochure at www.cancerimprovement.nhs.uk/chemotherapy 14