Fluke Calibration

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Fluke Calibration
Turkey April 2013
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Corporation
• Founded in basement of John Fluke’s home in Springdale,
Connecticut in 1948.
• Manufactured Power Meters for General Electric
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Corporation
• Located 30 km north of Seattle
• 2,400 employees worldwide
• Distributed in more than 100
countries
• Fluke brands:
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Global Presence
• Revenues in excess of $1B
• More than doubled in size since acquired by DHR in 1998
• Acquisition & Organic growth
• Offices in 21 countries
• Manufacturing facilities in the U.S., Germany,
The Netherlands, U.K., and China
• Sales and service subsidiaries located in:
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Europe
North America
South America
Asia
Australia
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Qualities
• Fluke engineers, manufactures, sells,
and services the world’s leading brand
of test and measurement tools
• These tools provide testing and
troubleshooting capabilities
• Products are viewed as “critical” to
doing business
• Exceptional product quality
• Dedication to customer satisfaction
“We recognize that our customer is our boss. We
exist to serve their needs and they have the right to
get a little more than they thought they paid for.”
-- John Fluke, Sr.
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Products
• World’s leading supplier of:
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Calibration equipment and measurement standards
Process calibration tools
Rugged, handheld technician tools
Biomedical equipment
Thermal imaging instrumentation
• 65% of Fluke sales are from outside the USA
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Calibration
• World’s largest calibration focused business (~$300M)
• A global sales, service, and
manufacturing operation
• Solutions in
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Electrical (DC/LF & RF) Calibration
Temperature Calibration
Pressure & Flow Calibration
Calibration Software
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Calibration - Vision
Knowing that our customers have choices, our goal is to
become their preferred partner for calibration hardware and
software solutions based on our ability to engineer and
deliver the best-performing, most-reliable, and best-serviced
products in the world.
Our expertise covers electrical, RF, temperature, pressure,
and flow calibration, as well as cross-discipline calibration
software.
We share John Fluke’s commitment to provide our
customers with more than they expected to receive.
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Cal – Centers of Excellence
Everett, WA
Phoenix, AZ
Norwich, UK
©2010 Fluke Corporation
American Fork, UT
Intro to Fluke Calibration
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Hierarcy of measurements
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Calibration Markets
Telecommunications
National Measurement Institutes
Automotive
Military
Primary Labs
Aerospace
Secondary Labs
Chemical
Pharmaceutical
Industrial / Field Cal
Process
Medical
Gov/Research/Education
Consumer Goods
Utilities
Rental/Lease Equipment
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Metrologist or Head of Metrology
Doctor of Science PhD
Research Engineer
Calibration Lab Manager
Asset Manager
Calibration Lab Engineer
Calibration Lab Technician
Quality Manager
Drivers: ISO 9000, 17025, ANSI-Z540, Accreditation
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Cal - Expertise
• Engineering / R&D
• Engineering for all Fluke Cal product disciplines is distributed between Everett, Norwich,
American Fork, Phoenix, and Shanghai.
• Our engineers are experts in principles of electrical metrology, as well as precision lownoise analog design from DC to RF, precise digital conversion, and software design.
• Our staff also includes the world’s leading designers of physical calibration standards,
including experts in heat transfer and mass and dimensional metrology.
• Collectively, our R&D team has over 300 years of experience designing instruments used
in NMI’s around the globe.
• Metrology
• In addition to the metrology expertise of our design engineers, Fluke Calibration employs
world-class metrologists covering each of our major disciplines.
• Our metrologists collaborate with our engineers, participate on industry standard bodies,
and frequently present papers at the world’s top metrology conferences and symposia.
• In addition, they run the world’s finest accredited commercial electrical, temperature,
pressure, and flow laboratories and ensure that our metrology quality standards
permeate all of our products and services.
©2010 Fluke Corporation
Intro to Fluke Calibration
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Fluke Cal – Sales Reach
• USA
• Rep network sells Electrical and RF products, Value-Added Services
• Pressure, Flow, and Temperature products sold direct from DHI and Hart specialists
• Dedicated US military specialists
• Asia
• Fluke Calibration sales, support, and marketing team in China (31 people)
• Direct sales offices in Japan, Singapore, and Korea
• 11 exclusive distributors in other major countries
• Middle East, Africa and Turkey
• Fluke Calibration sales and marketing team including 4 regional sales managers
• Vast distributor network serving all countries
• Americas, Australia, New Zealand
• Direct sales offices in Australia, Brazil, and Canada
• 14 exclusive distributors cover Central and South American countries
©2010 Fluke Corporation
Intro to Fluke Calibration
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• Middle East, Africa and Turkey Team
• NETES. Technical sales support and calibration
• Regional Sales Manager – George Burt
• Regional Product Managers
• ECAL/RFCAL/SWCAL – Bill Gaviria
• PCAL/FLCAL – Mike Collins
• TCAL – Mike Lawyer
©2010 Fluke Corporation
Intro to Fluke Calibration
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