Department of Health Strategic Improving Information Programme Alan Allman and Penny Hill Adult Social Care Leads for Business and Standards Strategies V2.0 The Strategic Programme • The Strategic Improving Information Programme – The one programme that consolidates Social Care Information requirements for Local Authorities – Links all of the Information Programmes for Social Care • Aim – Provide a consistent approach to development of the Adult Social Care Record that supports new initiatives – Reviewing and updating Social Care Information Guidance – Open to listen and support Authorities and Suppliers The Framework for the Programme • The Four Pillars – The Record – Data Intelligence – Infrastructure – Workforce Underpinned by Standards Plugging into other Programmes CAF NHS CFH NASCIS Personalisation My Authority Strategic Improving Information Programme Support for LA’s and Suppliers National Strategy Four Pillars Care Delivery Outcomes Adult Social Care Record Standards Data Intelligence Record Keeping Guidance Commissioning/Market Social Care Record Guarantee Joint Strategic Needs Assessment Core System Data Sets Performance & Planning Logical record architecture Data Collection Data Quality Outcomes Applications New Policies e.g. Information Sharing NASCIS User Experience CAF Person View Health & Social Care Infrastructure Personalisation Green Paper Messaging e.g. CfH Business View Social Care Workforce Informatics Use of the NHS Number Workforce Planning Links with other suppliers Leadership Links with other services Culture Flexible and mobile working Practice Sealed Envelopes Training Access Rights (Citizen Access) Authentication Choices Policy/Funding/Law/Rules Example - Four Pillars Practice Person Workforce Letter Email Fax Care Record Recording Standards Professional Action Data Quality Sharing Phone On-line Direct Access to Records Infrastructure Message Activity Access Rights Authentication Costs NHS Number Culture Logical Record Practice Application Mobile Working Training Data Sets Standards Legal N3 Underpinning Intelligence Suppliers Safety Outcomes Experience Construct of the Adult Social Care Record aSCR Care Elements Carers / Providers Personal Needs Demographics Activities E.g. Assessment What Children Transition When Person Social Care Record Business Social Care Record (Person & Care) (The Process & Performance) Holds information about the person, their care, individuals involved in their care, expectations and external agencies Access/Audit Who has carried out action, when, how much, duration, authorisation, record access Supports the information needed for the Business Adult Social Care Record Standards Chronology Supporting both structured and unstructured information Finance/Cost Who Where Adult Social Care Record definition layers Who and why Scope and definitions – models of delivery, Business cases, benefits Stakeholders, partnerships, community links Resources The what and the how Workforce/OD – competencies, policy (flexible working), Information services – Identify management, scanning, Integration Messages – data exchange, workflow Tools/Instruments – FACE, easy care, etc Technical Infrastructure – systems, technology Business ‘View’ –client, performance, financial, commissioning Information Governance (Care Record Guarantee) Logical record Architecture S T A N D A R D S A library of guidance and best practice • Modular, component based approach • Building on existing work (updating, not re-inventing the wheel) • Promoting standards, while enabling flexibility and innovation • Supporting a range of – organisational models – technical architectures – partnership arrangements • ‘Living’ documents - national guidance drawing on local experiences Strategic Information Programme Support Programmes/Sub-Programmes • Supplier Programme • Data Standards - Logical Record Architecture / Core Data Sets • Data Quality Programme • NASCIS • Recording Standards Programme • Information Governance Programme • Workforce Matters Programme Engagement • • • • • • • • • • • • • • • System Suppliers (Supplier Programme) ADASS ADASS IMG’s (National & Regional) NHS Connecting for Health Care Quality Commission Local Government Association Other Government Departments General Social Care Council DWP National Information Governance Board (NIGB) Direct with Local Authorities ESCR Reference Group Social Care Record Helpline for Authorities CAF / PPF Team Incontrol Issues and Practicalities for SIIP • Readiness of all stakeholders • Breadth of agenda • Development of Data sets, dictionary, standards • Importance of record keeping (Culture) • Governance (Through the SIIP Board) NASCIS-Programme Benefits • Better informed Local Authorities with increased efficiency in planning • Increased efficiency in performance management, CQC & others • Increased ease of access to and use of management information • Reduced effort/cost of data collection, analysis and dissemination • More rounded IC Social Care Services and better customer support • A platform for improved integration of Health and Social Care information Stages & Benefits Dependent Upon Funding September Delivery July Delivery 1. 2. 3. 4. Representation of current data collections. Ready access in a standardised way, with simple toolkits. Locally appropriate Social Care Materials, to Add Value to our Data Offering. A more rounded service offering to our customers. 1. 2. 3. A Foundation for extending and unifying the scope and the scale of data, to support. Increased capability of analytical tool greater flexibility. Faster turnaround of data collection and publishing 1. 2. 3. 4. The interoperability and data extract tool delivering greater automation of collections? Enhanced Repository? Library enhancements? Data syndication services? Key Points Summary 1 NASCIS is the first real embodiment of the IC’s comprehensive services model, and as such is a pivotal project for IC’s evolution 2 It is instrumental in ensuring we fulfil our public duty to maximise the utility of collected information in an effective, useful and relevant way for our social care customers 3 We will use NASCIS to engage with 3rd parties, commercial organisations, academia and others to enhance our services and increase value for social care customers Questions & Answers Alan Allman Tele: 07944 326972 or 07802 283147 Email: Alan.Allman@ic.nhs.uk Penny Hill Email: Penny.Hill@ic.nhs.uk