Methodologies for Social Media for
Collaborative Work
SMCW
4/13/2015
Introduction
Twitter, Wikipedia and Facebook have millions of international
users. Self-motivation to interact and collaborate using:
emergent requirements
social relationships
are of interest to researchers and business.
HOW CAN WE USE SM FOR COLLABORATIVE WORK?
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
SMCW
4/13/2015
Presentation Contents
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Introduction
Contents
Hypotheses
Research Questions
Our Proposals
Collaborative Work versus Collaborative Work Definitions
General Collaborative Work Purposes
CSCW and Groupware
The SMCW Categorisation
Requirements Engineering for SMCW
Collaborative Work and SMCW Requirements
Collaborative Work and SMCW Requirements continued
The established fields of CSCW
The established field of Sociotechnical Systems
SMCW e.g. 1
SMCW e.g. 2
SMCW e.g. 3
Our Research Methodology
Methodologies for using SMCW
Methods for using SMCW continued
Future Research
Conclusion
PhD Student: Bazil Stanley Solomon
Department of Computer Science
Supervisor: Professor Rachel Harrison
and Communications Technology
Second Supervisor: Professor David Duce
Hypotheses
There are specific types of SM:
4/13/2015
which are better than others for collaborative work.
functions which are best suited to particular types of
collaborative work.
searches which are more effective than others for collaborative
work.
interactions which are better than others for collaborative
work.
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
Research Questions
Can we develop:
4/13/2015
1.
A TAXONOMY FOR
SMCW?
1.1.
TAXONOMIES FOR SMCW FUNCTIONS, SEARCHES
AND INTERACTIONS?
2.
METHODOLOGY FOR BUILDING, USING, AND ANALYSING
SMCW
1.
USING
SOFT SYSTEMS METHODOLOGY, EMPIRICAL ANALYSES,
ETC?
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
Our Proposals
This paper proposes:
4/13/2015
A new categorization of Social Media Collaborative Work
SMCW
Differentiates between Cooperative versus Collaborative Work
To Develop Social Media for Collaborative Work as a field of
research in its own right
Discusses Requirements and Methodologies for the use of
SMCW
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
Collaborative Work Versus Cooperative Work
Collaborative work (CW) is unstructured Cooperative
work
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
General Collaborative Work Purposes
These collaborations operate beyond the structured, fixed
rules of engagement of cooperative work: the power of
collaboration.
Purposes for these collaborative interactions range across
social needs for power, money, etc.
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
CSCW and Groupware
4/13/2015
Collaborative work is different from the cooperative work of
CSCW or Groupware
Collaborative work (which may or may not be large-scale) does
not suffer from these constraints and encourages a multitude of
algorithmic, creative, evolving or emergent work solutions.
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
The SMCW Categorisation
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
Requirements engineering for SMCW
Requirements engineering within the context of
SMCW systems is a considerable challenge in view of
the evolution of the relationships between the
participating actors and stakeholders.
Rigour and formality would help us to analyse the
requirements and understand them better.
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
Collaborative Work and SMCW Requirements
4/13/2015
Requirements and the Zachman Framework
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
Collaborative Work and SMCW Requirements
Requirements we need to consider
4/13/2015
Actors and Stakeholder needs
Social relationships between Actors and Stakeholders
Business and communication requirements
Functions and types of applications
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
Collaborative Work and SMCW Requirements
4/13/2015
To model the requirements for SMCW we need to consider specifically :
Actors and Stakeholder needs
Social relationships between Actors and Stakeholders
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
The established Fields of CSCW
Computer Supported Cooperative Work
offers us an established field for insights and
limitations to be overcome
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
The established Field of Sociotechnical Systems
Sociotechnical Systems offers the ability to change the
way we do collaborative work and solve collaborative
problems
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
Social Media and Collaborative Work Type e.g. 1
DARPA Red Balloon Challenge and UK Find the Langley
Knights e.g. finding objects located over large areas quickly
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
Social Media and Collaborative Work Type e.g. 2
Building Systems e.g. Systems developers collaborating
around the
globe to make open source systems free, e.g. a system where users can scan
their grocery purchases on a device in their kitchens and printout a purchase
list at the end of the month so in effect a better grocery budget system
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
Social Media and Collaborative Work Type e.g. 3
Maintaining systems e.g. Programmers across the world working
together to debug critical Healthcare systems
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
Our Research Methodology includes:
Surveys will be used to collect data from SMCW users about
4/13/2015
their CW interactions for analysis and further SMCW
development. Previous SM surveys have shown SM such as Email being
used more than:
Twitter,
Instant messaging,
Internet Relay Chat
Blogs
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
Methodologies for the use of SMCW
4/13/2015
The positioning of the human being at the centre of
SMCW also creates the bridge between the social and
technical aspects.
Are there Methods for CSCW use that can be used for
SMCW usage?
We also wish to pursue SMCW systems data analysis
and validation within the context of well-established
qualitative methodologies from the business and social
sciences
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
4/13/2015
Methods for using SMCW continued
Computer Supported Cooperative Work may offer us a
method that we can develop further
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
Future Research
4/13/2015
This research is very relevant for the further development of SMCW
Systems
Taxonomies
Analysis & Visualisation tools
Methodologies
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce
Conclusion
4/13/2015
SMCW is here to stay
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Thank You
Department of Computer Science
and Communications Technology
PhD Student: Bazil Stanley Solomon
Supervisor: Professor Rachel Harrison
Second Supervisor: Professor David Duce