Madrona Solutions Revolutionizing Reunion Management Madrona Solutions The Problem: Complex reunion needs require custom solutions. Madrona Solutions The Problem: Custom solutions take too much time and money to build and maintain. Madrona Solutions Unique Solution - custom system flexibility - standardized service offering - predictable cost of ownership Madrona Solutions ASP Event Management - leverage the Internet - save time - automate tasks - outsource maintenance Madrona Solutions Platform Validation - AYA ’00 and ’01 reunions - sales at business-oriented ASPs Madrona Solutions % Online Registrations By Class (2001) 70.0% 60.0% % Online 50.0% 41% Average 40.0% 30.0% 20.0% 10.0% 0.0% 1930 1940 1950 1960 1970 Class Year 1980 1990 2000 Madrona Solutions Madrona’s Competitive Advantage - completely customizable - advanced planning - innovative solutions Madrona Solutions Incremental Reporting - proprietary technology - eliminates report redundancy - improves communication with outside providers Madrona Solutions Business Event Management - standard events/meetings - short planning timeframes - no integration with other affinity services Madrona Solutions Reunion Management - intricate multi-day events - unique reporting needs - improved by integrating other affinity services Madrona Solutions Publishing Concepts? - developing an offering - not a proven system - very disruptive innovation Madrona Solutions Madrona’s System - proven, 3rd generation - advanced queries & reporting - online registration is a continuous innovation Madrona Solutions PCI’s System: A Bridge Too Far - no gradual upgrade path st 1 - version inadequate for complete reunion management Madrona Solutions Madrona’s Upgrade Path - online registration without disruption - one-click upgrade at any time Madrona Solutions Business Model - annual subscription service $495/month for Registration $995/month for Resource Planning - custom report programming Madrona Solutions Great Opportunity - defensible niche - multimillion $ annual market - reoccurring revenue - lever for other affinity services Madrona Solutions Small Window of Opportunity - too late to build de novo -‘02-‘03 will determine reunion management market leader - niche market leadership is critical Madrona Solutions Harris-Madrona Partnership - established direct-sales force for Madrona’s services - lever for Harris’s existing online services Madrona Solutions Harris-Madrona Partnership - structured as an acquisition - Eric would join Harris’s team - Harris-branded version in Jan 02 Madrona Solutions Estimated Client Growth 120 Clients 100 80 60 Resource Planning 40 20 0 2002 Registration 2003 2004 Madrona Solutions Core Values Honesty Tenacity Loyalty Rigor Madrona Solutions Great Opportunity - defensible niche - multimillion $ annual market - reoccurring revenue - lever for other affinity services Madrona Solutions Madrona’s System - proven, 3rd generation - advanced queries & reporting - online registration is a continuous innovation Madrona Solutions Unique Solution: - custom system flexibility - standardized service offering - predictable cost of ownership Madrona Solutions Madrona’s Upgrade Path - online registration without disruption - one-click upgrade at any time Madrona Solutions Revolutionizing Reunion Management