THE IMPACT OF RFID ON LIBRARY MANAGEMENT SYSTEMS’ DESIGN Marshall Breeding Director for Innovative Technology and Research Vanderbilt University Library Founder and Publisher, Library Technology Guides http://www.librarytechnology.org/ http://twitter.com/mbreeding 09 Nov, 2010 CILIP RFID for Libraries Conference 2010 Summary Marshall will provide an challenging personal perspective on how system providers will respond to the challenges posed by RFID as it delivers many of the function previous managed by librarians. He will draw on his unique experience, and also engage with delegates in an Open Forum discussion session. More examining the current state of play and giving us his vision of the future for library management. Library Technology Guides UK LMS Deployments (libraries) UK LMS Deployments (facilities) UK Academic LMS Deployments Lib-web-cats Technology Profile Lib-web-cats extended for RFID Products Lib-web-cats tech profile Library Journal Automation Marketplace Published annually in April 1 issue Based on data provided by each vendor Focused primarily on North America Context market of global library automation LJ Automation Marketplace Annual Industry report published in Library Journal: 2010: ??? 2009: Investing in the Future 2008: Opportunity out of turmoil 2007: An industry redefined 2006: Reshuffling the deck 2005: Gradual evolution 2004: Migration down, innovation up 2003: The competition heats up 2002: Capturing the migrating customer New Models… …no longer an industry where companies compete on the basis of the best or the most features in similar products but one where companies distinguish themselves through products and services that define different futures for their library customers. Core Systems… Although ILS sales no longer completely define the library automation market, new sales and ongoing support of these flagship products continue as the largest and most reliable revenue stream. General Findings Moderately slow year for Core ILS products Strong sales in Discovery Products Strategy to move forward with new user interfaces and defer investments in ILS replacement Current products deliver modern interfaces, while mainly addressing local content (ILS / local digital) Emerging products bring vast collections of articles into the primary discovery layer: Web-scale discovery Key Context: Libraries in Transition Academic Shift from Print > Electronic Increasing emphasis on subscribed content, especially articles and databases Public Increased emphasis on patron engagement – on premises and via the Web Strong emphasis on digitizing local collections Demands for enterprise integration and interoperability Period of crisis for many libraries through reduced funding Key Context: Library Users in Transition New generations of library users: Millennial generation Self sufficient – reluctant to seek assistance Receptive to self-service Perceive themselves as competent to use information tools without help Web savvy / Digital natives Pervasive Web 2.0 concepts Inherently collaborative work styles Key Context: Technologies in transition XML / Web services / Service-oriented Architecture Beyond Web 2.0 Integration Local computing shifting to cloud platforms SaaS Full of social computing into core infrastructure / private cloud / public cloud spectrum of devices full-scale / net book / tablet / mobile Mobile the current focus, but is only one example of device and interface cycles LMS: a legacy concept? LMS = Integrated Library System (Cataloging + Circulation + OPAC + Serials + Acquisitions) Focused on print and physical inventory Electronic content at the Journal Title or collection level Emerged in the 1960’s – 1970’s Functionality has evolved and expanded, but basic concepts and modules remain intact Note: Some companies work toward evolving the LMS to competently handle both print and digital content (e.g. Innovative Interfaces) Rethinking library automation Fundamental assumption: Print + Digital = Hybrid libraries Traditional ILS model not adequate for hybrid libraries Libraries currently moving toward surrounding core ILS with additional modules to handle electronic content New discovery layer interfaces replacing or supplementing ILS OPACS Working toward a new model of library automation Monolithic legacy architectures replaced by fabric of SOA applications Comprehensive Resource Management “It's Time to Break the Mold of the Original ILS” Computers in Libraries Nov/Dec 2007 Competing Models of Library Automation Traditional Proprietary Commercial ILS Millennium, Traditional Open Source ILS Evergreen, Koha Clean slate automation framework (SOA, enterprise-ready) Ex Symphony, Polaris Libris URM, OLE Project Cloud-based automation system WorldCat Local (+circ, acq, license management) OCLC Web-scale Management Service "the first Web-scale, cooperative library management service” New highly scaleable platform for WorldCat Cataloging Interlibrary loan Discovery (WorldCat Local) Circulation Acquisitions License Management Early deployments underway now – UTC, Pepperdine, etc In Challenge to ILS Industry, OCLC Extends WorldCat Local To Launch New Library System Marshall Breeding, Library Journal 4/23/2009 http://www.libraryjournal.com/article/CA6653619.html Open Source Library Automation Koha Evergreen Kuali OLE Koha Worldwide The Shrinking LMS The Library Management System no longer stands as the single library automation product that provides comprehensive support for all aspects of library operations. Many libraries putting much less emphasis on LMS Manages workflows related to physical materials Investments in electronic content increasing Management of e-content handled outside of the ILS …shrinking LMS Yet: libraries need comprehensive business automation more than ever. Mandate for more efficient operations. Do more with less. Proliferation of automation products needed to handle all aspects of libraries can overwhelm many libraries Libraries lack technical personnel and needed capital to purchase and manage multiple systems Legacy LMS Model Public Interfaces: Staff Interfaces: Interfaces Business Logic Data Stores Circulation BIB Cataloging Holding / Items Circ Transact Acquisitions User Serials Vendor Online Catalog $$$ Funds Policies Breaking out of the mold Academic and Research libraries especially struggle with how to deal with managing increasing proportions of licensed electronic content LMS geared toward print materials New products aim to manage library resources spanning print and electronic; owned or licensed Examples: Ex Libris URM, Kuali OLE Legacy ILS + e-content modules End User Interfaces: Circulation Functional modules: Federated Search Data Stores: Staff Interfaces: Cataloging Acquisitions Serials OpenURL Linking Electronic Resource Mgmt System LMS / Electronic Resource Management Staff Interfaces: Public Interfaces: Application Programming Interfaces CirculationCatalogingAcquisitions Serials BIB Online Catalog Protocols: CORE ` Holding Circ $$$ User Vendor Policies / ItemsTransact Funds E-resource License Procurement Management E-Journal Titles Vendors License Terms LMS / Electronic Resource Management Staff Interfaces: Public Interfaces: Application Programming Interfaces Circulation BIB Cataloging Holding / Items Circ Transact Acquisitions Print + Electronic User Serials + e-resources Vendor $$$ Funds License manager Policies Online Catalog License Terms Application Programming Interfaces A set of tools used by programmers to: Extend Functionality Connect external systems Extract or synchronize data Proprietary API’s common in LMS space Moving toward open API’s and Web Services Legacy ILS Model / API Public Interfaces: Staff Interfaces: Interfaces Application Programming Interfaces Business ` Logic Data Stores Circulation BIB Cataloging Holding / Items Circ Transact Acquisitions User Serials Vendor Online Catalog $$$ Funds Policies Legacy ILS Model / protocol Interlibrary Loan System Public Interfaces: Staff Interfaces: Protocols: SIP2 NCIP Z39.50 OAI-PMH Application Programming Interfaces Circulation Cataloging Acquisitions Serials Online Catalog Self-Check BIB Holding / Items Circ Transact User Vendor $$$ Funds Policies Legacy ILS Model / External API External Systems & Services Public Interfaces: Staff Interfaces: Application Programming Interfaces / Web Services Circulation Cataloging Acquisitions Serials Online Catalog Flexible Interoperability Protocols: SIP2 NCIP Z39.50 OAI-PMH BIB Holding / Items Circ Transact User Vendor $$$ Funds Policies Benefits of APIs to Libraries Extensibility Interoperability Allows the LMS to connect with other automation components Create a matrix of interconnected systems rather than isolated silos with redundant data and functionality LMS maturity means similar levels of functionality LMS products increasingly differentiated by extent and quality of APIs and interoperability support Decoupled Discovery Online Catalogs delivered with LMS products seen as not suitable for current Web-savvy library uses Need to modernize the interface Expand the scope to encompass all aspects of library collections Discovery Products Decoupled from LMS Legacy ILS Model / Discovery Discovery Service Search: Staff Interfaces: Application Programming Interfaces ` CirculationCatalogingAcquisitions Serials Online Catalog Protocols: SIP2 NCIP Z39.50 OAI-PMH • BIB Holding Circ $$$ User Vendor Policies / ItemsTransact Funds • • • Bibliographic Record Harvesting Real time Holdings Display Circulation Status Requests: hold, renew, Consolidated index Search Engine Connecting LMS + Discovery Digital Library Federation Integrated Library System – Discovery Interface protocol HarvestBibliographicRecords HarvestExpandedRecords GetAvailability GoToBibliographicRequestPage Information Standards Quarterly Summer 2008 http://www.librarytechnology.org/ltgdisplaytext.pl?RC=13491 Legacy ILS Model / Extended Discovery Discovery Service Search: API Layer ` Consolidated index LMS Search Engine Digital Collections ProQuest EBSCOhost … JSTOR Other Resources New Library Management Model Discovery Service Search: Self-Check / Automated Return Search Engine API Layer ` Consolidated index Library Management System Digital Coll ProQuest EBSCO … JSTOR Stock Management Other Resources Enterprise Resource Planning Learning Management Smart Cad / Payment systems Authentication Service LMS as Middleware LMS provides strategic core of automation Less involved with end-user contact Discovery for Web-based collection discovery and user services Self-service stations for loans and returns Smart-card and payment systems RFID & LMS Can RFID deliver value beyond self-check and AMH? Need enhanced interoperability models Leverage existing standards and API’s in the same way that the ILS-DI protocols provided needed support to connect LMS and Discovery products Provide comprehensive automation model that helps libraries improve service and increase value to their communities Questions and discussion