Programme update
Johnny McQuoid – Programme Director
March 2010
© British Telecommunications plc
Fibre programme phases and progress
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Phase 1: FTTC customer trial
completed
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Whitchurch and Muswell Hill
exchanges released July 2009
Glasgow Halfway released
October 2009
~30k premises passed
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Phase 4a: late summer 2010
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Phase 4b & 5: summer 2010 to
summer 2011
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Over 300 exchanges released for FTTC
and FTTP
Phase 2: FTTC early market deployment
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28 exchanges released from January 2010
~500k premises passed
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By end of 2010 4m premises passed
By summer 2012 10m premises
passed
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Over 60 exchanges released for FTTC
~2.5m premises passed
40% UK (FTTC 75%, FTTP 25%)
Phase 3: early summer 2010
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Over 60 exchanges released for FTTC
FTTP brownfield customer trial in Bradwell
Abbey, Milton Keynes, and Highams Park,
London (~40k premises passed)
~1.5m premises passed
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NOTE: Exchanges and dates are indicative and subject to change
March 2010
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Our ‘mixed economy’ strategy
Exchanges
Homes/Businesses
Copper
Copper (ADSL2+)
Up to 24Mb/s
Cabinet
Fibre to the cabinet (FTTC)
Up to 40Mb/s
Copper
Fibre
Fibre to the premise (FTTP)
Up to 100Mb/s
Copper
Fibre
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We have a ‘mixed economy’ strategy to provide copper, fibre and other access technologies, which
promotes customer choice and flexibility
There are two main ways that Openreach will introduce fibre optic technology into BT’s access network:
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FTTP: an all-fibre solution
FTTC: fibre will be deployed from the exchange to the street cabinet in parallel to existing copper
Openreach offers its services to all CPs, including BT Wholesale, BT Retail and BT Global Services, on
an equivalent basis
ADSL2+ will also be available offering headline speeds of up to 24Mb/s
© British Telecommunications plc
March 2010
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FTTP deployment summary
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September 2008: First end-users connected at Ebbsfleet Valley, Kent using
FTTP greenfield solution, with up to100Mb/s downstream speed
From early summer 2010: FTTP brownfield CP trial
• Highams Park (London) and Bradwell Abbey (Milton Keynes)
• Up to 40k premises passed
Plan to provide FTTP in up to 25% of the 10m premises
FTTP will be sold initially as an overlay service with voice over legacy copper
Fibre voice services will be developed
There is potential for higher downstream speeds in the future
An exchange area may have both FTTC and FTTP present to best address
customer needs
© British Telecommunications plc
March 2010
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Building for the future
Note: Applications and services are for illustrative purposes
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Consumers can take their digital life one stage further e.g. sharing high quality video footage in addition
to pictures becomes possible, as the time taken to upload content is dramatically shortened
Businesses can increase flexible and remote working, saving money on office overheads and improving
the work-life balance of their employees
Large graphic and video files can be sent immediately online rather than delivered to clients on hard disk
Business will be able to use high quality voice and video calls, reduce the amount of time travelling to
customers while still gaining the benefit of direct customer contact
BT’s fibre investment benefits all CPs, not just BT, and means we are continuing to drive an open,
competitive and innovative market in the UK - that’s good for all customers in the UK
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March 2010
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BT Infinity – the consumer proposition
BT Infinity Option 1
Product
Pricing
BT Infinity Option 2
• Up to 40Mb/s download
• Up to 40Mb/s download
• Up to 2Mb/s upload
• Up to 10Mb/s upload
• 20Gb allowance*
• Unlimited allowance*
• Free BT Infinity Home Hub
• Free BT Infinity Home Hub
• Value added services
• Value added services
- Basic security
- Advanced security
- 5Gb Digital Vault
- 5Gb Digital Vault with auto-backup
- 250 wi-fi minutes
- Unlimited wi-fi minutes
- 6 mailboxes
- 11 mailboxes
• From £19.99 per month
• £50 activation
• Free engineer installation
• From £24.99 per month
• Free activation
• Free engineer installation
*Subject to fair usage policy
BT Infinity changes the way our customers experience the internet:
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Superfast download speeds support running multiple applications and services at the same time,
without losing any quality of service
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Market leading upload speeds revolutionise sharing information on the internet
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Option 1 is positioned as an entry level product, with Option 2 delivering the most complete experience
© British Telecommunications plc
at very competitive prices
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BT Business Total Broadband Fibre
Fibre Broadband
Product
Fibre Broadband Plus
• Up to 40Mb/s download
• Up to 40Mb/s download
• Up to 2Mb/s upload
• Up to 10Mb/s upload
• Prioritised traffic – 12Mb/s throughput
• Prioritised traffic – 12Mb/s throughput
• Priority fault resolution
Pricing
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• From £30 per month (excluding VAT)
• £75 activation
• Free engineer installation
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Freephone 24/7 UK based
dedicated support
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99.99% network reliability
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Desktop self help pack to
diagnose problems easily
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9/10 faults sorted in under 4
hours
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95% of calls answered in less
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than 30 seconds
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• From £45 per month (excluding VAT)
• £75 activation
• Free engineer installation
Free BT Openzone Wi-Fi minutes: take broadband on the road*
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A BT Openzone hotspot is included as part of BT Business
Total Broadband when you connect using the BT Business
Hub
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Earn money from reselling access vouchers or provide
access for free to valued customers
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Compete with 'premium' hotspots - but without the
infrastructure costs
0800 or 0844 number, free of charge for the first 12 months
10 e-mail addresses
*Packages 2 & 3
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March 2010
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BT Wholesale’s fibre services introduced
Retaining the UK’s highly competitive broadband market
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Trial: 14 communications providers, supporting ~2k end user connections
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Introduction: Fibre access option added to our Wholesale Broadband Connect
family of services
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Our customers are developing their products and pricing base on our wholesale services
>50 wholesale customers are taking WBC and WBMC services. Together they are
serving around 800,000 end users and this volume is increasing rapidly
Mixed economy: Fibre stands side-by-side with our range of copper broadband
services giving our wholesale customers, and their customers, more choice
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Up to 24Mb/s copper service available to >50% of UK homes and businesses and rollout
continues
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Managed service: Openreach provides fibre access in the ‘first mile’ and BT
Wholesale provides a range of managed fibre services
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Ease of use: Standardised systems and processes; streamlined service delivery;
single backhaul option
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Planned enhancements: Including Real-time QoS, business service, FTTP
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Partnership approach: Aims to bring fibre services to areas of the UK faster
than is commercially viable
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March 2010
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BT Global Services UK access scenarios
Our services exploit many capabilities to serve the needs of different requirements
Large Sites
Dedicated
fibre
Medium Sites
2Mb/s – 100Mb/s
100Mb/s - 1Gb/s+
Dedicated fibre,
Ethernet over FTTC &
FTTP, Ethernet over
copper, Private Circuits
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Small sites
Ethernet over copper,
Broadband (FTTC, FTTP, ADSL2+)
NGA
services
sweet
spot
2Mb/s -10Mb/s
Mobile users
Up to 10Mb/s
WiFi, 3G, GPRS
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Key points
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BT operates in a highly competitive broadband market where consumers have an
extensive choice of services with some of the lowest prices in the world
Our open platforms, allow all service providers in the UK to access our new fibre
technology through their existing systems. We also bring our own services, at
infrastructure, wholesale and retail levels, to the market through Openreach, BT
Wholesale, BT Retail and BT Global Services
Broadband has boosted the UK economy in recent years, becoming an essential
part of our customers’ lives. In 2008 BT announced that it would invest £1.5bn to
make next generation fibre-based broadband – super-fast broadband - available to
at least 40% of the UK, some 10m homes and businesses, by summer 2012
Both our fibre solutions are already live in the UK and this allows us to be highly
confident of both the performance levels and deployment commitments
Our upstream speeds, at up to 10Mb/s, will be the fastest in the UK, more than 6
times faster than Virgin Media’s fastest service*
BT has been selected as preferred partner to work with Northern Ireland’s
Department of Enterprise Trade and Investment on a regional next generation
broadband programme. We are also in discussion with a number of UK regional
authorities on their next generation broadband plans
*Virgin’s 50Mb broadband offers upload speeds of up to 1.5Mb
© British Telecommunications plc
March 2010
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© British Telecommunications plc
March 2010
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