Customs Administration of the Republic of Macedonia 2012 ANNUAL REPORT Skopje, April 2013 Vanco Kargov vanco.kargov@customs.gov.mk Summary Duties and responsibilities of the Customs Administration Protect the financial interests of the Republic of Macedonia Protect health and lives of people and the environment Prevent and tackle illegal trade and terrorism Maintain and promote competitive business climate Ensure that the customs – related requirements for EU membership are met 2012 Annual Report of the Customs Administration Summary Reforms and results in 2012 Grounds for reforms and activities are the Strategic Plan and the Multi-annual Action Plan of the Customs Administration, EU and WCO standards and other internationally recognized best practices Human resource management was further improved, particularly in the area of employment and promotion, professional development and employees’ integrity Improved mechanisms for administrative procedures, security, communication, transparency, ICT support, as well as financial and non-financial asset management Initiated procedure for implementation of ISO 9001:2008 quality standard 2012 Annual Report of the Customs Administration Summary Reforms and results in 2012 The existing mechanisms were revised and new mechanisms were introduced to simplify and improve the conditions for accomplishment of customs and excise formalities , particularly through possibilities for е-Customs As a result, the time necessary for conducting customs procedures and issuing export/import licenses and other customs documents has been reduced, the use of simplified customs procedures and procedures with economic impact as well as the possibilities provided by the free trade agreements have become more frequent Cooperation with the business community deepened, transparency and openness for cooperation with the public increased 2012 Annual Report of the Customs Administration Summary Reforms and results in 2012 Further enhancement of customs intelligence, risk analysis, physical and documentary control and intellectual property rights protection, as well as post-clearance control Detected great number of cases of tax evasion, illicit trafficking in drugs, animals subjects to prohibitions, cultural heritage, counterfeits, medicines, food, oil derivates, cash etc. Detected cases of submitted false and invalid documents concerning customs value, certificates of origin of goods, tariff classification and other documents to evade import duties Revenue collection target plan was realized and outreached 2012 Annual Report of the Customs Administration Legislation Customs legislation Introduced possibility for import duties relief for sport equipment and accessories which sports federations receive as donation from foreign donors or in cases of imported sports equipment and accessories purchased with donated funds Application of entry and exit summary declaration was postponed Import of small parcels was simplified Regular Decision on Classification of Goods by Forms of Import and Export was adopted, defining the forms of free export, export, free import and export on grounds of authorisation, consent, decision i.e. certificate 2012 Annual Report of the Customs Administration Legislation Customs Tariff Reduced or abolished 88 customs duty rates for several kinds of goods including: Seeds and planting material Raw materials for the food industry White or other kinds of sugars Moto-cultivators Sports equipment, skis and other sport accessories Certain unprocessed precious metals These measures are aimed to provide lower costs and better competitiveness of the agricultural and food products, industrial production and the transport sector 2012 Annual Report of the Customs Administration Legislation Customs Tariff Abolished or reduced customs duty rates of other 128 tariff codes, to be applied as from 2013, for the following goods: Primary forms of polyethylene terephthalate and foils of polyethylene terephthalate Raw materials for automobile spare parts Tool machines Railway cargo cars Buses, new and second-hand 2012 Annual Report of the Customs Administration EU Integration Alignment with the EU Acquis In August 2012, the Government adopted amendments to the Decision on alignment of and amendment to the 2012 Customs Tariff, thus adopting the Commission Regulation on Implementation (EU) no. 155/2012 In December 2012, the Government of the Republic of Macedonia adopted amendments to the Decision on the alignment of and amendment to the 2013 Customs Tariff, which is harmonised with the amendments to the Combined Nomenclature (Official Journal of the EU no. L304 оf 31.10.2012) The Customs Administration published correlation tables of Customs Tariff 2013/2012 and 2012/2013 on its website, used as facilitation tool in the implementation of tariff and non tariff measures 2012 Annual Report of the Customs Administration EU Integration Alignment with the EU Acquis In August 2012, the Government of the Republic of Macedonia passed amendments to the Regulation on the implementation of the European Commission Implementing Regulation concerning the classification of certain goods in the Combined Nomenclature thus adopting 47 Commission regulations concerning the classification of certain goods in the Combined Nomenclature, adopted within April 2011 - April 2012 Amendments to the Customs Tariff Law were adopted in 2012, providing for harmonization with the Council Regulation (EEC) no. 2658/87 on the tariff and statistical nomenclature and on the Common Customs Tariff 2012 Annual Report of the Customs Administration EU Integration Alignment with the EU Acquis Prepared amendments to the Rulebook on completion of the customs declaration and list of codes used Prepared Guidelines on using and manner of completion of the customs declaration for transit procedure by using technique of electronic data processing (ERP transit declaration) New Guidelines on transit procedure - B-1 prepared New Guidelines on guarantees in transit procedure – B-2 prepared 2012 Annual Report of the Customs Administration EU Integration Alignment with the EU Acquis New Guidelines on transit procedure in railway traffic – B-3, prepared Guidelines on Customs Debt Enquiry and Recovery procedure– B-4 List of codes used for completion of the customs declaration by using technique of electronic data processing prepared All these documents were elaborated under the IPA 2008 Project for Implementation of New Computerised Transit System (NCTS). 2012 Annual Report of the Customs Administration EU Integration Connection with EU IT Systems Implementation of New Computerised Transit System (NCTS) In February 2012 the Government of the Republic of Macedonia adopted a revised National Plan for Implementation of the Common Transit System NCTS in the RM Equipped Department for Border and Transit Formalities, in accordance to the current needs National, regional and local transit coordinators were appointed Ongoing procedure for establishment of a Help Desk by taking into account rational and efficient use of the available resources 2012 Annual Report of the Customs Administration EU Integration Connection with EU IT Systems Implementation of New Computerised Transit System (NCTS) Training, preparation of economic operators and raising public awareness about NCTS : - In February 2012, training on NCTS for 9 ICT experts and administrators was held - In March 2012, within the Advisory Council, NCTS was presented before 4 economic chambers, associations of freight-forwarding agents and transporters, different clusters etc, - In April 2012, 4 training courses for 25 NCTS trainers were held - In May 2012, under IPA 2008 NCTS Implementation Project, training for 27 trainers on NCTS guarantee procedures was organised 2012 Annual Report of the Customs Administration EU Integration Connection with EU IT Systems Implementation of New Computerised Transit System (NCTS) Training, preparation of economic operators and raising public awareness about NCTS : In June 2012, in collaboration with the IPA 2008 “Management Support to the NCTS Implementation Project” a Seminar was organised for nearly 70 representatives of freight-forwarding and software companies 2012 Annual Report of the Customs Administration EU Integration Connection with EU IT Systems Implementation of New Computerised Transit System (NCTS) Training, preparation of economic operators and raising public awareness about NCTS : Under the Customs 2013 Programme, in July 2012 in Ohrid (St. Naum) a two-day workshop was organised on “The path towards accession to the Common Transit Convention and the SAD Convention”. Delegates from Austria, Bulgaria, Romania, Slovenia, Hungary, Croatia, as well as from candidate countries – Iceland, Macedonia, Serbia, Turkey and Montenegro and the potential candidate countries – Albania, Bosnia and Herzegovina, Kosovo and DG TAXUD. 2012 Annual Report of the Customs Administration EU Integration Connection with EU IT Systems Implementation of New Computerised Transit System (NCTS) Training, preparation of economic operators and raising public awareness about NCTS : In order to broaden the information concerning the domain of customs operations for the business sector, the Economic Chamber of the Republic of Macedonia and the Customs Administration, within the activities of the Advisory Council, in July 2012 organised a Presentation on „the path of accession to the Convention on a Common Transit Procedure and the SAD Convention“. 2012 Annual Report of the Customs Administration EU Integration Connection with EU IT Systems Implementation of New Computerised Transit System (NCTS) Training, preparation of economic operators and raising public awareness about NCTS : - In October and December 2012, 3 workshops were held attended by 107 persons (economic operators and customs agents) focused on how transit procedures will be realized through the NCTS. - With a view of informing about the changes related to the use of bank guarantees in customs procedures, in December 2012 a Seminar for the Bank Sector was organized, attended by 33 participants - Special tab for NCTS was published on the Customs Administration website, with all relevant information related to NCTS 2012 Annual Report of the Customs Administration EU Integration Connection with EU IT Systems Accession to EU Integrated Tariff Environment - ITE In November 2012 started the implementation of the EU Integrated Tariff Environment – ITE, financed by the EU IPA 2009 Programme covering: - EU Tariff System - EU Binding Tariff Information - Allocation of Tariff Quota - Surveillance of goods - European customs inventory of chemical substances 2012 Annual Report of the Customs Administration ЕУ Интеграција EU Customs 2013 Programme Representatives of the Customs Administration attended the following training courses, seminars and work meetings: Meeting of the Electronic Customs Group, legal and IT aspects (March, Belgium), IT training on the applications: central services/reference data and central services / information management (April, Belgium), Workshop on transit test application (May, Belgium), Workshop on „The path towards accession to the Common Transit Convention and the SAD Convention” (July, Ohrid), Electronic Customs Group Meeting (October, Belgium), Meeting of the Electronic Customs Group, legal and IT aspects, presenting the current plans for development of new customs IT systems for common use in the EU (November, Belgium), Training on novelties in the Common System Interface, Common Communication Network, security standards etc. 2012 Annual Report of the Customs Administration EU Integration Administrative Capacity Building by EU standards Through the TAIEX – Instrument for Technical Cooperation, in May 2012 in Ohrid a Workshop on “Classification of Goods“ was organised, attended by customs officers from Macedonia, Albania and Kosovo. Rules of Procedure of the Committee for Harmonization and Monitoring of the Realization of the European Commission Customs Blueprints was adopted The European Commission approved the financing of a Project for Development of Border Infrastructure between the Republic of Macedonia and the Republic of Greece (BORDER IN), under the IPA Cross-Border Programme” 2007-2013 2012 Annual Report of the Customs Administration EU Integration Administrative Capacity Building by EU standards Approved Projects under IPA for 2012 and 2013: Project - Strengthening of the operational and institutional capacities of the Customs Administration for efficient and effective controls, and provide for procurement of additional equipment for the customs laboratory Project - Upgrade of the customs clearance facilities at the road Border Crossing Point Tabanovce, the realization of which is expected to start in 2014. The Project envisages extension of the existing customs terminal with additional premises Project - Upgrade of the customs clearance and inspection facilities at the road Border Crossing Kafasan, the realization of which is expected to start in 2015. The Project envisages building of a new terminal for customs clearance of goods 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Legal grounds With amendments to the Law on the Customs Administration a possibility for redeployment of the Customs Administration staff to positions with different status was introduced Amendments to the Collective Labour Agreement regulated the procedure of the Commission for selection of candidates for employment New Rules of Procedure of the Committee for Development of Institutional and Administrative Capacity were adopted At the end of 2012, 1,167 persons were employed at the Customs Administration Over 50% of the employees have university education and about 67% directly work on realization of customs procedures and law enforcement 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Employment In February, Plan for Employment in Customs Administration for 2012 was adopted Guidelines for preparation of a test in a selection procedure after placing a public job advertisement were adopted New Operational Instruction on conducting an internal call for filling vacant job positions at the Customs Administration was adopted Volunteering Programme adopted, on grounds of which 10 volunteers were engaged In 2012, employment in Customs Administration on various grounds was gained by 25 people, and 42 people had their employment terminated 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Training and professional development 2012-2014 Strategy for Training and Professional Development of Customs Officers 2012 Programme for Training and Professional Development adopted Guide on implementation of a training evaluation procedure were adopted Training Needs Assessment Guide was adopted Implementation of a Mentorship Programme Guide was adopted Guidelines on Conducting Expert Exam at the Customs Administration were adopted 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Realized training 86% of the Programme on Training and Professional development of the Customs Administration was realized: Facilitating and Accelerating of Trade - 100% realized Law Enforcement - 74% realized Human Resources - 100% realized Organization of Work - 82% realized Logistic Support - 75% realized A total of 290 events were held in the form of training courses, presentations, workshops, seminars and study visits 3.189 participants from the Customs Administration attended On average, each participant has received approximately 84 hours of training 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Realized training General training on customs competences was completed by 60 customs officers 12 workshops were organised through TAIEX in the Republic of Macedonia and 10 study visits abroad 8 training courses were organized through the Programme on technical assistance from the Netherlands 6 training courses were organized in cooperation with the US Embassy and the EXBS Programme 12 activities were organised under the Customs 2013 Programme 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Realized training Through the e-learning system, courses were uploaded on the following topics : Single Authorisation for Simplified Procedures (4 hours) - 119 participants EORI (30 minutes) - 102 participants Control of Precursors (3 hours) - 149 participants Inspection of Containers (4 hours) - 192 participants 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Realized training Course on Control of Excise Goods Movement was translated Memorandum of Understanding with the European Commission was signed for translation of the Risk Assessment course Training courses implementation of ISO 9001:2008 were held 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Integrity NO Human Resources at the Customs Administration Integrity Within the Sector for Professional responsibility, Integrity Department was established User Manual on recording disciplinary procedures and lawsuits from employees in the eDMS adopted New Guidelines on Customs Officers' Rotation were adopted The Rulebook on the manner of customs officers' promotion amended 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Integrity Operational Instruction regarding a self-assessment system of customs officers' performance adopted Guidelines on conducting a survey to explore the social climate at the workplace adopted Code of Conduct for Customs Officers from the Customs Offence Procedure Department adopted Plan for implementation of the activities of the National Programme for Prevention and Repression of Corruption 2011-2015 adopted User Manual on access to the personal file through the electronic document management system (eDMS) adopted 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Integrity Conducted internal inspections per organisational unit: 2008 2009 2010 2011 2012 Headquarters Regional Customs House Skopje Regional Customs House Kumanovo Regional Customs House Shtip Regional Customs House Gevgelija Regional Customs House Bitola Total 2012 Annual Report of the Customs Administration 17 9 2 8 5 35 8 4 4 2 53 14 5 3 10 3 20 4 4 7 20 11 6 4 4 5 5 1 7 4 46 58 86 45 49 Human Resources at the Customs Administration Integrity Conducted internal investigations per organisational unit: 2008 2009 2010 2011 2012 Headquarters Regional Customs House Skopje Regional Customs House Kumanovo Regional Customs House Shtip Regional Customs House Gevgelija Regional Customs House Bitola Total 2012 Annual Report of the Customs Administration 20 44 33 22 18 22 25 24 24 11 12 140 127 11 2 12 65 18 15 3 6 5 41 16 40 15 10 8 8 15 5 5 12 5 93 87 Human Resources at the Customs Administration Integrity Disciplinary and other measures imposed 2008 2009 2010 2011 2012 Warnings Reduction of salary Fine Termination of employment Criminal charges Suspension Total 2012 Annual Report of the Customs Administration - - 1 110 90 85 35 42 13 46 27 111 10 10 11 16 1 302 185 12 1 9 4 64 73 17 41 5 14 5 3 5 100 3 143 Human Resources at the Customs Administration Performance measurement Operational Instructions on the system of customs officers' performance measurement amended in the part related to the period of performance measurement Guidelines on measuring successfulness of administrative procedures at the Customs Administration revised 20 internal audits conducted, on the basis of which, 73 recommendations were proposed to the relevant organisational units to improve their operations. 61 recommendations have already been implemented, and 12 are currently being implemented 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Rewarding and promotion Guidelines on giving awards and acknowledgements adopted, regulating the layout, criteria and procedure of granting awards by the Customs Administration With amendments to the Rules on the manner of customs officers' promotion new grades have been introduced: "outstanding", "satisfactory", "partially satisfactory "and" unsatisfactory." 59 decisions for 15% raise of the current month basic salary were rendered for customs officers who had been exceptionally diligent in the activities and tasks in their workplace 2012 Annual Report of the Customs Administration Human Resources at the Customs Administration Rewarding and promotion Awards and acknowledgements presented CO Bogorodica, best border CO in the I and II quarter of 2012 CO Tabanovce-Motorway, best border CO for the III and IV quarter of 2012 CO Skopje 3, best inland CO for the I, II and III quarter of 2012 CO Skopje 2, best inland CO for the IV quarter of 2012 Jubilee coins – 269 employees Certificates of appreciation and plaques to 9 customs officers Customs plaques to 7 external organisations and 9 individuals Monetary prizes for 3 best-written essays from students of higher education institutions on the topic "Borders Divide, Customs Connects” Monetary prizes to 10 best drawings made by primary school pupils on the topic "Borders divide, Customs connects" 2012 Annual Report of the Customs Administration Competencies and organisation Legal grounds In conformity with the directives given by the Government of the Republic of Macedonia, in 2012 the Customs Administration started with activities for implementation of the quality management standard ISO 9001:2008 The Rulebook on business organization of the Customs Administration and the Rulebook on systematization of job posts at the Customs Administration were subject to amendment on several occasions in 2012 to ensure successful realization of the Project of the Government “No wrong door” Guidelines on the manner of forming working bodies and monitoring of their work were passed, regulating the manner of creating working bodies, keeping relevant records, monitoring of and notification on the working activities and realization of the tasks. 2012 Annual Report of the Customs Administration Competencies and organisation Administrative procedures Guidelines on the layout and structure of the documentation was adopted, in conformity with the quality managment standard ISO 9001:2008 In conformity with the requirements of the ISO 9001:2008, standard, a Procedure for depositary of documentation was adopted User’s Guidelines for archive processing of client electronic applications/requests adopted User’s Guidelines on Interoperability System were passed, and by the end of 2012, it was used 4.554 times In 2012, the eDMS had 1.161 users who created 73 thousand files with 186 thousand documents 2012 Annual Report of the Customs Administration Competencies and organisation Security and Communication Guidelines on operation with the video-conference system were adopted. 200 users of the government authorities are included in the system and by the end of 2012, 1.934 videoconference links were realized at the Economic System Commission and government sessions. 50 users are included within the Customs Administration, who realized 1.545 videoconference calls in 2012 2012 Annual Report of the Customs Administration Competencies and organisation Security and Communication New Guidelines on the manner of issuance and withdrawal of official identification card to/from customs officers adopted New Rulebook on the form, contents and manner of issuing and withdrawing official identification card to/from customs officers adopted Defibrillators purchased and training for their proper use organized Plans for protection and salvage operations separately for every organisational unit passed Video-surveillance system upgraded to cover physical inspection control points 2012 Annual Report of the Customs Administration Competencies and organisation ICT Support Guidelines on preventive maintenance of the ICT systems adopted, defining the procedures for continuous monitoring, control, checking and maintenance of the ICT systems Guidelines on ensuring uninterrupted functioning of the business processes in case of technical problems related to the Customs Declaration Processing System – MAKCIS were adopted Guidelines on operation with the ICT systems from aspect of ICT security amended Guidelines on application life cycle and ICT systems management amended 2012 Annual Report of the Customs Administration Competencies and organisation ICT Support At the end of 2012, 43 applications were in function at the Customs Administration, supported by massive hardware and communication equipment Their use is regulated by Guidelines, Manuals and standardized Operational Procedures Each application has a designated Functional Project Manager and ICT Support Engineers responsible for technical support The average availability of the ICT systems and applications was 99.7%, which means that the targeted goal of 99,5% has been reached 2012 Annual Report of the Customs Administration Competencies and organisation ICT Support Software applications of the Customs Administration No. of No. of users accesses 1 A SYCU D A -Custom s D eclaration Processing System 2,132 2,047,812 2 3 EXIM -Electronic System for Im port and Excise Licenses EXIM -Electronic System for TariffQ uota 3,540 3,540 69,701 3,937 4 EXIM -Electronic System for Transit Licenses 634 8,294 5 eD M S - Electronic D ocum ent M anagem ent System 1,161 325,424 6 PEC -Portalfor Electronic Com m unication w ith ExternalU sers 350 15,391 7 Custom s A dm inistration's Internet Portal 163,148 1,868,907 8 Custom s A dm inistration's Intranet Portal 1,161 1,652,316 9 LU CA -System for H um an R esources M anagem ent and R ecordkeeping ofFinancial 115 84,239 73 31 and M aterialO perations 10 System for R ecordkeeping ofD isciplinary M easures 2012 Annual Report of the Customs Administration Competencies and organisation ICT Support Software applications of the Customs Administration No. of No. of users accesses 11 N ationalCustom s Value D atabase 1,161 1,398 12 Custom s Forum 1,161 786 13 Intelligence D atabase 38 3,544 14 Intelligence D atabase for R ecordkeeping ofFiles 10 1,297 15 TR A CK ER -System for R ecordkeeping ofD ualU se Goods M anagem ent 11 2 16 A N PR -A utom atic N um ber Plate R ecognition System 30 1,732,388 17 System for R ecordkeeping ofCrim inalCharges 8 103 18 System for R ecordkeeping ofSeizures 11 721 19 CA SE D B -D ata M anagem ent D atabase 19 1,078 20 Foreign Currencies ControlBooks 418 515 2012 Annual Report of the Customs Administration Competencies and organisation ICT Support Software applications of the Customs Administration No. of No of users accesses 21 SEM S -South-East European M essaging System 202 1,511 22 R evenue Collection System 701 251,187 23 E-Lohn System for Exchange ofD ata w ith H olders ofA uthorisations 197 359 24 G PS Tracking vehicles system 36 291 25 Separate R ecordkeeping for the Intelligence D epartm ent's N eeds 12 1,484 26 R egistration ofR eceived Clients 12 56 27 H elp D esk 5 3,560 28 W orking H ours R egistration 1,161 977,387 29 Е-Learning 446 4,408 30 System for recordkeeping ofD eferred Collection ofa Custom s D ebt -A uthorisations 927 361 M odule 2012 Annual Report of the Customs Administration Competencies and organisation ICT Support Software applications of the Customs Administration No. of No. of users accesses 31 System for Suspended Collection ofa Custom s D ebt - G uarantees M odule 12 1,586 32 SEED 2 -System atic Electronic Exchange ofD ata w ith N eighbouring Countries 83 198,252 33 M IS -M anagem ent Inform aion System 645 39,477 34 M IS-M odule for Electronic Issuance ofTIR Certificates 645 582 35 M IS-M odule for R isk A nalysis and R esults ofConducted Controls 645 30,459 36 M IS-M odule for V olum e ofW ork 645 9,977 37 M IS-Custom s D uty Payers D atabase M odule 645 37,809 38 M IS-Excises M odule 645 5,508 39 ED D A -Electronic D iary 645 10,583 40 CLS -CentralList ofSuspects 73 632 41 M IS-M arket Surveillance M odule 645 220 42 BO R D ER -Electronic ControlBook for Closing Custom s Procedures 927 657,021 43 System for Targeting D ifferent Profiles and Stop Lists 927 4,236 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Customs and excise procedures Guidelines on the manner and procedure for granting deferred payment of customs debt amended, regulating the use of one and the same guarantee to secure customs debt, irrespective of whether it is a matter of deferred payment within 30 days or regular payment within 10 days Guidelines on issuance and use of Binding Origin Information adopted Guidelines on acceptance of customs declaration before presenting the goods to the customs authorities adopted, regulating the formalities of acceptance, verification, control and assessment of the documents related to the goods introduced into/exported from the customs territory of the Republic of Macedonia 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Customs and excise procedures Guidelines on the implementation of the Law on Passenger Transport adopted, regulating the powers, competences and procedures to be applied by customs officers during survey of passenger transport in international road traffic User Manual on the modus operandi with the information system “DANIS“ was passed regulating the manner and responsibilities for control, processing and recording data on issued excise licenses and excise preferential use permits, excise declarations and payments of excise duties made 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Customs formalities As from January 2012, complete export customs clearance at the BCP Tabanovce (border with Serbia) has been enabled. New business premises were provided for the customs officers and for accommodation and transparent access for the transporters, economic operators and customs agents 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Customs formalities As from January 2012, complete export customs New transparent conditions clearance at the BCP for direct opened Tabanovce (border with communication the Serbia) has beenwith enabled. economic operators, New business premises were transporters and customs customs provided for the agents thefor Bogorodica officersat and CO (border with Greece) accommodation and transparent access for the transporters, economic operators and customs agents 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Customs formalities New CO for customs procedures in railway traffic was opened in the industrial zone Skopje where large number of customs and other warehouses, industry facilities and other COs are located The Customs Administration introduced export customs clearance of easily perishable goods and goods easy for physical examination at the BCP Kafasan In order to eliminate the unnecessary duplication of customs procedures and transit of non-cleared goods, in 2012 CO Post Office Bitola was abolished 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Customs formalities The number of COs where import customs clearance of vehicles can be accomplished has been increased to 20 COs New Guidelines on the minimal conditions and manner of determination of the working space where goods transported by freight motor vehicle are presented for inspection to customs authorities were adopted 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Е_Customs Development of a new Customs Declarations and Excise Processing System started Manual on changing IP addresses of VPN users from the public authorities and Manual on ASYCUDA client server name changing for the users of the external domain prepared Guidelines on electronic issuance of TIR certificates adopted. By the end of 2012, 1.515 TIR certificates were issued Enabled payment of administrative taxes up to 250 denars via SMS 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Е_Customs Electronic Single Window system for issuance of import and export licenses - EXIM User Manual on processing tariff quota via EXIM adopted Guidelines on allocation of tariff quota according to the principal “first came, first served” passed Guidelines on the use of paper documents (paper fall-back procedure) in case of technical problems in EXIM adopted Guidelines on exercise of Customs Administration’s competences concerning EXIM administration adopted Transport Licenses Module for electronic processing of licenses for international transport of goods and passengers, introduced 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Е_Customs Electronic Single Window system for issuance of import and export licenses - EXIM EXIM OPERATION STATISTICS Description 2009 2010 2011 Number of involved government institutions 15 15 Number of economic operators users of EXIM 300 520 Issued import, export and transit licenses through EXIM Lodged requests for tariff quota through EXIM Average time for acquiring a license through the EXIM 2012 Annual Report of the Customs Administration 28,614 5,616 7.4 h 16 2012 16 1,857 3,540 52,118 66,781 71,467 5,202 5.6 3,860 h 2.5 h 4,091 1.5 h Facilitation and acceleration of customs formalities Е_Customs IM PO R T A N D EX PO R T LICEN SES ISSU ED V IA EX IM Type of license N um ber of issued licenses 2009 A uthorisation for im port ofveterinary -m edicine products D ocum ent for veterinary exam ination ofanim alfeed at im port V eterinary entry docum ent for live anim als V eterinary entry docum ent for products ofanim alorigin Consent for consignm ents offood,products or m aterials that com e in contact w ith food to enter the territory ofthe R epublic ofM acedonia A uthorisation for transfer offirearm s and am m unition on im port Precursors export license License for export ofnarcotic drugs and psychotropic substances Precursors im port license A uthorisation for im port ofm edicines A uthorisation for im portofm edicalaids A uthorisation for im port ofhazardous and other types ofchem icals License for im port ofnarcotic drugs and psychotropic substances License for transport/transit ofhazardous substances Consent for custom s clearance ofgoods ofcom oon use Certificate for organoleptic exam ination and sam pling A uthorisation for im port ofplant protection products Certificate for export and exit ofunprotected culturalgoods O ther licenses Total: 2012 Annual Report of the Customs Administration 112 153 353 1,282 2010 147 2011 166 2012 145 234 295 432 361 520 609 3,010 12,694 12,893 14,037 23,972 25,277 27,375 33 91 90 191 108 186 106 164 128 555 523 524 69 214 234 220 741 550 223 2,500 1,983 712 2,763 3,165 827 3,226 3,717 1,146 35 150 159 143 204 815 880 907 3,883 6,891 7,710 8,237 1,636 5,406 8,596 9,464 21 166 195 140 351 285 257 266 4,730 4,399 2,263 1,750 28,632 52,081 66,818 71,464 Facilitation and acceleration of customs formalities Е_Customs Electronic management of customs procedures for customs procedures with economic impact - E-Lohn The application for issuance of inward processing authorizations (ELohn) was upgraded with possibility for electronic application for and granting of authorizations for all types of procedures with economic impact and monitoring of the discharging of the inward processing procedure Manual and Guidelines on the modus operandi of the E-Lohn So far, 197 users are registered in the system and they have submitted 359 requests, 65 of which were approved INTENSIVE PROMOTION OF THE E-Lohn SYSTEM IS UNDERWAY 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Е_Customs Portal for Electronic Communication - PEC Through the PEC the external users can search over 70 standardized electronically controlled requests 24/7 Simplified application for authorisation for temporary admission procedure, Over 350 users registered request forexternal use of incomplete declaration, request for Binding Tariff Information, request for relief from import duties, request for collection of excise stamps, Received electronic requests (19.7 thousand 2011 andof4 request forover use 12.7 of simplified import/export procedure, requestinfor status thousand to request which the Customsimport Administration sent 11.5 authorised 2010), consignee, for simplified procedure, summary export electronic replies (4.6 thousand in 2011 and 4 thousand in 2010). under cargo manifest, request for pre-arrival control, order for planned quantities etc 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Volume of work ISSU ED CU STO M S A N D EX CISE LICEN SES Type of authorisation 2011 2012 2012/ 2011 A uthorisation for custom s representation License for custom s representation Custom s procedures w ith econom ic im pact Inw ard processing authorisation O utw ard processing authorisation Custom s w arehousing authorisation O ther types ofauthorisations Sim plified custom s procedures A uthorisation for localim port clearance A uthorisation for localexport clearance A uthorisation-authorised consignee in A uthorisation for authorised consignor Excises Excise licenses Excise preferentialuse perm its B inding Tariff Inform ation A uthorisation for authorised exporter Total 321 913 326 234 13 78 1 200 46 76 55 23 393 95 298 580 57 2,790 354 1,035 421 337 4 66 14 314 77 105 96 36 479 115 364 770 77 3,450 33 122 95 103 -9 -12 13 114 31 29 41 13 86 20 66 190 20 660 С О С Т О ЈБ А Н А И ЗД А Д Е Н И Ц А Р И Н С К И И А К Ц Issued customs and excise permits andи е В и д н а одобрен licenses О добрен и е за ц ари н ско застап увањ е Л и ц ен ц а за ц ари н ско застап увањ е Ц ари н ски п остап ки со екон ом ски еф ект О добрение за увоз за облагородувањ е О добрение за извоз за облагородувањ е О добрение за царинско складирањ е Д руги видови одобренија П оедн оставен и ц ари н ски п остап ки О добрение за локално царинењ е при увоз О добрение за локално царинењ е при извоз О добрение за овластен прим ач во транзит О добрение за овластен испраќач А кц и зи А кцизни дозволи О добренија за акцизно повластено користењ е Задолж и телн а тари ф н а и н ф орм ац и ја О добрен и е за одобрен и звозн и к В куп н о 2012 Annual Report of the Customs Administration Facilitation and acceleration of customs formalities Volume of work A PPLICA TIO N O F FR EE TR A D E A G R EEM EN TS IN 2012 (in m illion denars) Contracting Party EU EFTA CEFTA A lbania B and H M ontenegro K osovo Serbia Croatia M oldova Turkey U kraine Total Export Participa V alue tion (%) Im port Participa V alue tion (%) 103,621.3 671.6 37,795.2 2,619.0 4,075.7 1,483.8 12,718.1 13,161.6 3,727.3 9.7 2,348.0 506.6 71.5 105,132.3 0.5 506.4 26.1 23,195.3 1.8 860.6 2.8 2,294.3 1.0 71.0 8.8 787.2 9.1 14,351.0 2.6 4,802.3 0.0 29.0 1.6 8,602.3 0.3 116.7 76.4 0.4 16.9 0.6 1.7 0.1 0.6 10.4 3.5 0.0 6.3 0.1 144,942.6 100.0 137,553.0 100.0 2012 Annual Report of the Customs Administration Effects of the use of preferential origin of goods, pursuant Free Trade Agreements Facilitation and acceleration of customs formalities Volume of work V O LU M E O F R EA LISED CU STO M S PR O CED U R ES Type of custom s procedure 2012 2011 2012/2011 Transit 419,232 437,650 -18,418 Export R egular export procedure Sim plified export procedure Tem porary exportation 178,224 102,402 73,714 2,108 190,973 111,958 77,182 1,833 -12,749 -9,556 -3,468 275 Im port R egular im port procedure Sim plified im port procedure Custom s w arehousing Tem porary adm ission Im port oftem porary exported goods Processing under custom s surveillance and 394,188 256,552 100,045 7,446 20,937 2,516 388,920 266,988 86,021 9,112 20,895 2,660 1,820 -10,436 14,024 -1,666 42 -144 458 6,234 636 2,608 -178 3,626 23,734 23,717 17 1,015,378 1,041,260 -29,330 distruction Incom plete declarations R e-export Total 2012 Annual Report of the Customs Administration Realized customs procedures per type Facilitation and acceleration of customs formalities Volume of work PR O CESSED D ECLA R A TIO N S PER M O D E O F TR A N SPO R T N um ber of processed K ind of transport declarations (in Im port Export Transit R oad traffic R ailw ay traffic A ir traffic Postaltraffic O ther m odes oftransport Total Total 370 191 356 917 4 3 63 69 19 8 0 28 2 0 0 2 0 0 0 395 202 419 2012 Annual Report of the Customs Administration 1 1,016 Realized customs procedures per mode of transport Facilitation and acceleration of customs formalities Volume of work Traffic of freight motor vehicles TR A FFIC O F FR EIG H T M O TO R V EH ICLES (FM V )IN 2012 K osovo K ind of traffic B lac Jazinc e e Serbia Total Taban Pelinc ovce e B ulgaria Total D eve D elce N ovo B air vo Selo G reece Total D ojr B ogoro M edzi an dica tlija A lbania Total Sten K afa je san Sveti N au Entry Loaded Em pty 67.9 7.5 60.4 3.1 0.0 3.1 71.0 7.5 63.5 119.9 110.6 9.3 0.0 119.9 0.0 110.6 0.0 9.3 21.7 17.1 4.6 15.1 10.9 4.2 11.8 4.3 7.5 48.6 31.7 32.3 23.0 16.3 8.7 120.6 110.9 9.7 10.5 162.8 4.2 138.1 6.3 24.7 1.4 0.4 1.0 30.5 17.0 13.5 m 0.9 0.6 0.3 Exit Loaded Em pty 73.5 65.5 8.0 1.2 0.0 1.2 74.7 65.5 9.2 127.3 93.4 33.9 0.0 127.3 0.0 93.4 0.0 33.9 24.0 10.3 13.7 13.5 22.3 5.3 12.1 8.2 10.2 59.8 11.4 27.7 3.0 32.1 8.4 224.4 49.5 174.9 10.3 246.1 3.0 55.5 7.3 190.6 1.3 0.3 1.0 33.8 21.3 12.5 4.3 145.7 0.0 73.0 4.3 72.7 247.2 204.0 43.2 0.0 247.2 0.0 204.0 0.0 43.2 45.7 27.4 18.3 28.6 16.2 12.4 34.1 108.4 43.1 16.4 60.0 26.0 17.7 48.4 17.1 345.0 160.4 184.6 20.8 408.9 7.2 193.6 13.6 215.3 2.7 0.7 2.0 64.3 38.3 26.0 Total 141.4 Loaded 73.0 Em pty 68.4 2012 Annual Report of the Customs Administration B lat o Total Total 1.5 34.3 0.1 18.1 1.4 16.2 436.6 306.6 130.0 0.9 0.6 0.3 1.2 0.5 0.7 37.2 22.7 14.5 545.1 264.8 280.3 1.8 1.2 0.6 2.7 71.5 0.6 40.8 2.1 30.7 981.7 571.4 410.3 Law Enforcement Control Legal Framework Risk Management Strategy revised Annual Action Plan for implementation of the 2012 Risk Management Strategy adopted Strategy for Prevention of Illicit Trafficking in Tobacco and Tobacco Products revised 2012 Action Plan for implementation of the Strategy for Prevention of Illicit Trafficking in Tobacco and Tobacco Products adopted Strategy for Prevention of Illicit Trafficking in Narcotic Drugs, revised 2012 Annual Report of the Customs Administration Law Enforcement Control Legal Framework 2012 Action Plan for implementation of the Strategy for Prevention of Illicit Trafficking in Narcotic Drugs adopted Strategy for Protection of Intellectual Property Rights revised 2012 Action Plan for implementation of the Strategy for Protection of Intellectual Property Rights adopted 2012 Minimum Quantitative Targets for Prevention of Illicit Trafficking and Trade Facilitation by Organiztaional Units adopted 2012 Annual Report of the Customs Administration Law Enforcement Control Legal Framework Amendments to the Rules of Procedure of the Control and Safety Committee and the Rules of Procedure of the Risk Management Committee Strategy for mutual recognition of customs controls with the neighboring countries prepared Agreement on Customs Cooperation with Montenegro harmonized The Customs Administration was designated as Coordinator of the Inspection Council (with members of State Administration Bodies' officers with powers to conduct inspections) 2012 Annual Report of the Customs Administration Law Enforcement Control Legal Framework prepared and harmonized Memorandum of Understanding with MEPSO Organization of an International Conference on the Use of Special Customs Surveillance Equipment started In collaboration with the Azerbaijan Customs Service, the Customs Administration started organizing International Conference on Customs Measures for Protection of Cultural Heritage Started activities for establishment of a system for information exchange with the Office for Protection of Cultural Heritage 2012 Annual Report of the Customs Administration Law Enforcement Control Legal Framework Prepared Work Process for Customs Administrative Procedure and Work Process for Court Representation Organization of an International Conference on the Use of Special Customs Surveillance Equipment started Commenced preparation of Guidelines for Safekeeping of Evidence associated with all types of investigations and court proceedings (criminal, offence, civil, administrative, disciplinary and other cases) 2012 Annual Report of the Customs Administration Law Enforcement Control Customs Intelligence New Guidelines on the Intelligence Department Operation, introducing 18 forms were introduced in relation to various activities undertaken in the intelligence cycle and special record-keeping Guidelines on modus operandi with the Search Engine of internet site and press-agencies news adopted Guidelines on the modus operandi with the Application for Foreign Currency Control Books for recording of imported and exported cash and securities and communication with the Financial Intelligence Office 2012 Annual Report of the Customs Administration Law Enforcement Control Risk analysis Development of new application “Market Surveillance” started. It will accelerate the process of preparation and recording of "Notices on prevention of release of goods for free circulation" Manual for using the application for control of foreign motor vehicles' stay on the customs territory of the Republic of Macedonia, which regulates the use of ANPR adopted Guidelines on using the information (notifications) system regarding changes in the data of companies and the status of persons therein adopted 2012 Annual Report of the Customs Administration Law Enforcement Control Risk analysis Guidelines for pre-arrival selection of shipments and User Manual for the modus operandi with the shipment selection module through SEED 2, regulating the manner of selection of shipments before their arrival on the territory of the Republic of Macedonia were adopted Guidelines for keeping statistics on import, export and transit, their analysis and proposals for measures adopted Project for automation of pre-arrival and pre-departure selection at airport customs offices in passenger traffic for the part that refers to express mail shipments - RAAVIO Module, started 2012 Annual Report of the Customs Administration Law Enforcement Control Customs control and investigations New Guidelines on the Investigation Department's Operation regulating the work of officers in the judicial police, ex officio or upon an order of the Public Prosecutor's Office, in line with the novelties in the CPL Guidelines for acting upon a warrant to apply special investigative measures prepared New Guidelines for verification of evidence of preferential origin of goods, regulating the manner of control and verification of proof of origin under the free trade agreements signed with the EU, EFTA, CEFTA, Turkey and Ukraine 2012 Annual Report of the Customs Administration Law Enforcement Control Customs control and investigations Guidelines for filing criminal charges amended, to ensure them with the new Criminal Procedure Law The manner of updating and using electronic records of criminal charges is regulated by the Guidelines for the modus operandi with the electronic records of criminal charges New Guidelines on the manner and procedure of apprehension, arrest and detention of suspects, regulating the manner and procedure of apprehension, arrest and detention of suspects under the new Law on Criminal Procedure 2012 Annual Report of the Customs Administration Law Enforcement Control Customs control and investigations Guidelines on transporting suspects, regulating the transportation of a person suspected of having committed a crime, adopted New Guidelines on handling and use of firearms and ammunition in the Customs Administration, defining the safety rules for storing, carrying, handling and use of weapons and ammunition Guidelines on the modus operandi wth the electronic records on seizures were adopted which regulate the manner of updating and use of seizures electronic records 2012 Annual Report of the Customs Administration Law Enforcement Control Post-clearance control Guidelines on conducting on-site controls of holders of authorizations for customs procedures with economic impact (customs warehousing, inward processing, processing under customs control, temporary import and outward processing) adopted Started revision of the existing Guidelines on Company Control and its alignment with with the WCO recommendations, as well establishing a system for control over the production of excise goods based on legislation 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control No. actions Unit Quantity Prevention of illicit trafficking in narcotic drugs, psychotropic substances and precursors 25 kg Prevention of illicit trafficking in weapons and explosive materials and objects 11 piece 1.877 Protection of cultural heritage of the Republic of Macedonia 2 piece 460 Prevention of illegal trade in live animals 5 piece 2.264 Prevention of illegal migration 6 person Prevention of illicit transfer of cash and securities 2012 Annual Report of the Customs Administration 25 700 14 Euros 705.000 Law Enforcement Control Results from physical control No. actions Unit Quantity Prevention of unauthorized trade in medicines and medical apparatus 31 piece 118.000 Prevention of unauthorized trade in foodstuffs 25 piece kg 30.000 5.600 Prevention of illicit trafficking in cigarettes and other tobacco products 60 piece 310.000 28 piece 28 86 piece kg М² 78.000 4.500 17.000 Prevention of prohibitted use of extra light fuel Prevention of illegal trade in clothing, fashion accessories, textiles, raw materials 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control No. actions Unit Quantity piece 16.000 Prevention of illegal trade in jewelry, accessories and jewelry items made of precious metals 32 Prevention of illegal trade in cosmetics, perfumes, hygiene items etc 31 piece 15.000 Prevention of illegal trade in other goods 82 piece 92.000 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illicit Trafficking in Narcotic Drugs, Psychotropic Substances and Precursors 513 kg of marijuana seized in December 2012 at its entry at BC Kafasan (Albania), in coordination of the Customs Administration and the Ministry of Interior. The drugs were hidden in a special bunker in a truck carrying cement 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illicit Trafficking in Narcotic Drugs, Psychotropic Substances and Precursors 513 kg of marijuana seized 25 kg of marijuana seized in December 2012 at its in December 2012 at its exit entry at BC Kafasan at BC Tabanovce (Serbia). (Albania), in coordination The drugs were hidden in of the Customs the internal parts of the Administration and the doors and the dashboard of Ministry of Interior. The a passenger vehicle drugs were hidden in a special bunker in a truck carrying cement 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illicit Trafficking in Narcotic Drugs, Psychotropic Substances and Precursors 1.650 kg of heroin seized in 25 kg of marijuana seized December 2012 at its exit in December 2012 at its exit at BC Tabanovce (Serbia). at BC Tabanovce (Serbia). The drugs were hidden on a The drugs were hidden in passenger on a bus having the internal parts of the Vienna as a final doors and the dashboard of destination a passenger vehicle 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illicit Trafficking in Narcotic Drugs, Psychotropic Substances and Precursors 9.4 kg kg 1.650 of of heroin heroin seized seized in in October 2012 atat itsits exit at December 2012 exit BC Deve Bair (Bulgaria). at BC Tabanovce (Serbia). The drugs were hidden in on a passenger the bumpers onof a bus a having Vienna as avehicle passenger final destination 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illicit Trafficking in Weapons and Explosive Materials and Objects 120 pieces of ammunition confiscated in October 2012 at BC Kafasan (Albania)entry, from a Macedonian citizen. The ammunition was hidden in a plastic bag under the co-driver seat of a passenger vehicle 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illicit Trafficking in Weapons and Explosive Materials and Objects 120 pieces of ammunition confiscated 40 pieces of in brass October knuckles 2012 at BC Kafasan (Albania)seized in December 2012 at entry, Macedonian the BCfrom Blacea(Kosovo) from citizen. The ammunition a Macedonian citizen. The was hidden brass knuckles in awere plastic hidden bag under in a plastic the co-driver bag on aseat bus of a passenger vehicle from Skopje to Novi Pazar 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Protection of Cultural Heritage of the Republic of Macedonia 262 artefacts from the territory of Macedonia (coins, lead seals, etc.) seized in September 2012 at the Alexander the Great Airport in Skopje from a foreign national. Most of them originate from the III-IV century, and the rest are from different time periods, including the period BC 2012 Annual Report of the Customs Administration Контрола на примена на законите Results from physical control Protection of Cultural Heritage of the Republic of Macedonia 143 coins and 55 artefacts from 262 artefacts from the territory the territory of Macedonia seized of Macedonia (coins, lead seals, in September 2012 at BC etc.) seized in September 2012 at Tabanovce (Serbia)- railway the Alexander the Great Airport station. Most of them originate in Skopje from a foreign from the II - III century national. Most of them originate from the III-IV century, and the rest are from different time periods, including the period BC 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illegal Trade in Live Animals 4 chameleons (Bradypodion pumilum - Cape dwarf chameleon) protected by CITES Convention on International Trade in Endangered Species of wild flora and fauna seized at BC Tabanovce (Serbia) in November 2012 4 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illegal Trade in Live Animals 4 chameleons (Bradypodion 450 pond sliders, discovered in pumilum - Cape dwarf March 2012 at their exit at BC chameleon) protected by CITES Tabanovce (Serbia). The animals Convention on International were found in a bag, with a Trade in Endangered Species of passenger, Macedonian national wild flora and fauna seized at BC on a bus traveling from Ohrid to Tabanovce (Serbia) in November Belgrade 2012 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illicit Transfer of Cash and Securities 318 thousand Euros impounded in November 2012 on their exit at BC Tabanovce (Serbia). They were concealed in a backpack of the driver of a passenger vehicle 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illicit Transfer of Cash and Securities 318 thousand Euros impounded thousand2012 Denars impounded in900 November on their exit onBC entry at BC Kafasan (Albania). at Tabanovce (Serbia). They The Denars were in a of were concealed in hidden a backpack plastic bag luggagevehicle the driver ofina the passenger compartment of a passenger bus Извештај за работата на Царинска управа во 2012 Law Enforcement Control Results from physical control Prevention of Illegal Immigration Illegal immigrant discovered at BC Bogorodica (Greece) while entering the country in June 2012. The immigrant was hidden in the booth of a passenger vehicle in the part intended for a spare tyre 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Спречување нелегална миграција illegalillegal immigrant discovered 4An foreign immigrants at BC Bogorodica (Greece) while discovered in August 2012 on entering in June their entrythe at country BC Bogorodica 2012. TheThe immigrant waswere hidden (Greece). immigrants in the booth of awith passenger hidden in a truck Turkish vehicleplates in theloaded part intended for a license with motor spare tire for Kosovo oil destined 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illegal Trade in Medicines and Medical apparatus 78 thousand medicines seized in December 2012 at BC Tabanovce (Serbia). The medicines were found in the luggage area of a passenger vehicle with Macedonian license plates 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Iillegal Trade in Foodstuffs 4,500 pieces of sandwich flatbread seized in November 2012 at BC Deve Bair (to Bulgaria) 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illicit Trafficking in Cigarettes and Other Tobacco Products 345 packs of cigarettes detected on exit at BC Delchevo (Bulgaria) concealed under the skirt, in the tights of a Bulgarian car driver’s wife 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illegal Use of Extra Light Heating Oil Taking fuel from a tank for laboratory analysis 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illegal trade in Clothing, Fashion Accessories, Textiles and Raw Materials More than 2,000 kg of fabric seized from a company in Shtip, for which import duties were not paid (lohn) 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control lligal Trade in Accessories and Jewellery 4,500 pieces of jewellery and 6 kg of beads seized in July 2012 at BC Bogorodica (Greece) 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Illegal Trade in Cosmetics, Perfumes, Hygiene Items etc. More than 28 thousand cosmetic products seized in July 2012 at BC Bogorodica (hair removers, sterilizers, wax melting machines, hair-dryers, perfumes, gels, shampoos, soaps, razors, shaving brushes, hair brushes, bleeding sticks etc.) 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illegal Trade in Other Goods 770 luxury models of mobile phones (iPhone 4, HTC, NOKIA, SAMSUNG) seized in January 2012 at the Alexander the Great Airport 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Prevention of Illegal Trade in Other Goods Over 5 tons of fertilizer seized in July 2012 of at mobile CO 770 luxury models Strumica. phones (iPhone 4, HTC, NOKIA, SAMSUNG) seized in January 2012 at the Alexander the Great Airport 2012 Annual Report of the Customs Administration Law Enforcement Control Results from physical control Disregard of Rules on Stirring Foreign Vehicles and Public Transport Vehicles Due to disregard of regulations on stirring foreign motor vehicles in the Republic of Macedonia, in 2012, the Customs Administration, in 119 cases, impounded 119 vehicles Independently or in cooperation with the State Transport Inspectorate, in 2012, the Customs Administration discovered 97 cases of violation of regulations in international transport of passengers 2012 Annual Report of the Customs Administration Law Enforcement Control Results from documentary control Invalid Invoices (undervaluation) Falsified Other Total 16,588 12 3,692 20,292 218 11 64 293 457 0 115 572 Certificates of preferential origin Incorrect tariff classification Other documents for customs duty In 2012, 513 samples were analyzed (430 in 2011) in the Customs Laboratory. in 1,059 0 12 1,071 assessment 285 cases, it was found that the goods were classified in inadequate tariff codes. Other types of invalid documents Total 2012 Annual Report of the Customs Administration 29 0 0 29 18,351 23 3,883 22,257 Law Enforcement Control Results from documentary control Number of controls 2012 2011 Trade company control 55 52 Control of excise permit holders 55 43 Control of holders of authorisations for inward processing 222 227 Control of holders of authorisations for customs warehousing 153 148 36 18 1,175 972 231 0 1,927 1,461 Control of holders of other authorisations with economic impact Control of simplified customs procedures Control of holders of customs representation authorisations TOTAL 2012 Annual Report of the Customs Administration Вкупно Law Enforcement Control Legal measures taken Passed 1.047 Decisions on subsequent collection of 800 million denars of import and excise duties, of which: No. Decisions Million MKD Improper tariff classification 98 9 Invalid and falsified invoices 164 46 145 10 Non-declared import and documents for assessment of customs duties basis 543 400 Excise and other duties 30 156 Invalid and falsified proofs of preferential origin 2012 Annual Report of the Customs Administration Law Enforcement Control Legal measures taken 91 criminal charges against 111 individuals and 31 legal entities filed, of which: Individuals Invalid and falsified documents Illegal trade in narcotics 52 21 Legal entities 26 - Illegal trade in cigarettes 2 - Illegal trade in weapons 4 - 32 5 Criminal charges on other grounds 2012 Annual Report of the Customs Administration Law Enforcement Control Legal measures taken 737 offence charges were filed, of which: Customs offences 674 Foreign currency offences 18 Excise offences 45 A total of 1,657 offence cases solved (of several years) Imposed fines amounting 91 million denars 2012 Annual Report of the Customs Administration Law Enforcement Control International activities Participation in 9 international operations 130 cases inserted in the CEN database 20 pieces of information regarding seizures of drugs to ZKA 38 pieces of information on seizures of drugs to SELEC Regular cooperation with UNODC Continuous information exchange through EU TWIX Regular cooperation with the Customs Administrations of Serbia, Kosovo, Albania, Bulgaria, Croatia, Germany, France and Sweden 2012 Annual Report of the Customs Administration Law Enforcement Control Intellectual Property Rights Protection Introduced IPM (Interfaced Public-Member) Platform of WCO and Guidelines on administration and use of the IPM platform prepared In January 2012, a new project for development of a separate module within the Integrated Information System for electronic record-keeping and administration of the activities related to intellectual property rights protection 2012 Annual Report of the Customs Administration Law Enforcement Control Intellectual Property Rights Protection Under the WCO Programme for Protection of Intellectual Property Rights, the Customs Administration of the Republic of Macedonia took part in 3 subsequent WCO operational missions in El Salvador, carried out in Middle America, the Caribbean and part of South America - 2011; in the region of Africa, in Togo and operation in Kenya, July 2012 as well as in the region of East-Africa, in Djibouti and Kenya, December 2012 2012 Annual Report of the Customs Administration Law Enforcement Control Intellectual property Rights Protection SEIZED PRODUCTS IN 2012 DUE TO SUSPICIONS THAT THEY VIOLATE INTELLECTUAL PROPERTY RIGHTS Type of product In 149 actions, on grounds of reasonable suspicions that the goods in question infringe intellectual property rights, 341 thousand pieces of goods were seized Clothes, accessories and other products and raw materials Unit Quantity (in 000) piece 106 piece 21 piece 58 Telephones, IT, video, audio equipment and parts thereof piece 74 Auto spare parts and equipment Medicines Other piece piece piece 31 Footwear and accessories Perfumes, deodorants, cosmetics etc. 2012 Annual Report of the Customs Administration 6 45 Law Enforcement Control Intellectual Property Rights Protection Interesting cases: Over 43 thousand packs of counterfeit shoe polish of the Slovenian brand Ilirija seized in January 2012. The declared value of the counterfeit goods was 0.3 denar per item, while the market value of the original product is 35 denars, i.e. over 10 times higher 2012 Annual Report of the Customs Administration Контрола на примена на законите Intellectual Property Rights Protection Поинтересни случаи: Over 1.500 pieces of counterfeit medicines of the trademarks Viagra, Pfizer, Cialis, Kamagra, Oral Jelly and Levitra. The counterfeit medicines were seized in a specially organized action on a motorway pay-toll 2012 Annual Report of the Customs Administration Law Enforcement Control Intellectual Property Rights Protection Interesting cases: About 20.000 pieces of counterfeit car air fresheners of the brands BMW, Audi, Mercedes-Benz and JULIUSS ÄMANN LTD, the market value of which could reach about 700 thousand denars 2012 Annual Report of the Customs Administration Law Enforcement Control Intellectual Property Rights Interesting cases: Over 7.000 pieces counterfeit children’s slippers of the trademark NIKE, seized in June 2012. The declared value of the goods was 320 thousand denars, while the market value of the original products would be about 2 million denars 2012 Annual Report of the Customs Administration Law Enforcement Control Revenues collected In million denars Type 2012 2011 % Customs duties 4,066 3,779 7.59 VAT 41,041 41,322 -0.68 Excise duties 16,587 15,559 6.61 Other charges 2,231 1,064 109.68 63,925 61,724 3.57 Total 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Public relations 20 years of Independent and Autonomous Customs Service of the Republic of Macedonia Promoted Monograph of the Customs Administration “20 Years for the Future of Macedonia“ 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Public relations 20 years of Independent and Autonomous Customs Service of the Republic of Macedonia Opening of the central Promoted ceremonyMonograph (Zoran Stavreski, of the Customs Deputy Prime Minister and Administration “20 Vanco Minister of Finance, Years forDirector the Future of Kargov, General Macedonia“ and Driton Fejza, Deputy Director General of the Customs Administration) 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Public relations 20 years of Independent and Autonomous Customs Service of the Republic of Macedonia Opening of the central Prizes were awarded to 10 ceremony (Zoran Stavreski, best drawings of elementary Deputy Prime Minister and schools pupils and 3 best Minister of Finance, Vanco essays prepared by faculty Kargov, Director General students the topic and Dritonon Fejza, Deputy "BordersGeneral divide, of Customs Director the connects”. Customs Administration) 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Public relations 20 years of Independent and Autonomous Customs Service of the Republic of Macedonia The activities of celebration Prizes were awarded to 10 of 20drawings years of of elementary best establishment of the schools pupils and 3 best Customs Administration essays prepared by faculty included donation students aonblood the topic action, organized for the "Borders divide, Customs third time on five locations connects”. in the Republic of Macedonia. 136 units of blood were collected 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Public relations Information Museum Area 2012 Annual Report of the Customs Administration In October 2012, the Customs Administration opened a temporary Information Museum Area at the Alexander the Great Airport. Its objective is to inform and improve the knowledge of the passengers about their rights and obligations when arriving in and departing from the customs territory of the Republic of Macedonia. Transparency and cooperation in customs matters Public relations Internet and Intranet New Guidelines on the manner of Publishing Information on the Internet site and the Intranet Portal of the Customs Administration Six new tabs were introduced: 20 Years of the Establishment of the CARM, 60 years WCO, NCTS (New Computerized Transit System), Transport licenses in Non-Tariff measures, new tab Forms and new module of Executive Verdicts pronounced upon brought criminal charges A profile for consulting statistics on Google was introduced New modules introduced: Photo Gallery, Audio and Video Records and e-newsletter. The module Questions and Answers was upgraded and the Interactive Map was supplemented with information concerning the inland Customs Offices 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Public relations Internet and intranet 589 pieces of information were published on the website The website was visited 1.876.044 times by 13.600 visitors The visitors sent 1.176 questions, complaints and suggestions, 639 of which were responded to 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Public relations Complaints and proposals and requests for free access to information In 2012, the Customs Administration received 9 complaints and proposals, all of which were appropriately addressed. In 2012, there were six requests for access to information of public character. The Customs Administration replied positively to 5 of these requests, while one request was forwarded to another institution - holder of the information. 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Public relations Customs Hotline – 197 A total of 26.103 phone calls were received over the customs hotline – 197 in 2012, an average of 71 calls per day 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs- Business Cooperation Advisory Council: - 8 regular meetings held - Rules of procedure adopted - OEO Concept presented, NCTS, WCO IPM database, novelties in EXIM, - Promotion of customs clearance of goods at border crossings, lodgment of customs declaration prior to placing the goods for inspection, reduction of the bank guarantee. -- Over 30 conclusions adopted 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs- Business Cooperation Advisory Council: - 8 regular meetings held On theofoccasion of its 90 jubilee -Rules procedure adopted celebration, in February 2012 the -Economic OEO Concept presented, Chamber of Macedonia NCTS, WCO database, novelties awarded theIPM Customs with a plaque inAdministration EXIM, recognizingof it customs as its bestclearance partner of -Promotion of all public institutions goods at border crossings, lodgment of customs declaration prior to placing the goods for inspection, reduction of the bank guarantee, - Over 30 conclusions adopted 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Соработка со бизнис заедницата Memorandum of Understanding between the Customs On the occasion and of its Imperial 90 jubilee Administration celebration, February Tobacco TKSinwas signed2012 in the Economic Chamber September 2012 of Macedonia awarded the Customs Administration with a plaque recognizing it as its best partner of all public institutions 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs- Business Cooperation Memorandum of Understanding between the Customs On the occasionand of itsImperial 5th Administration Anniversary business Tobacco TKSof was signed activities in in the Republic September 2012of Macedonia, the company Lukoil awarded the Customs Administration of the Republic of Macedonia with a plaque of recognition and appreciation for the continuous support and assistance in development of the company 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs - Business Cooperation In 2012, aofMemorandum OnAugust the occasion its 5th of Understanding with Japan Anniversary of business activities Tobacco International for in the Republic of Macedonia, the Western was signed. companyBalkans Lukoil awarded the Customs Administration of the Republic of Macedonia with a plaque of recognition and appreciation for the continuous support and assistance in development of the company 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs – Business Cooperation Memorandum of Understanding between the Customs Administration and Japan Tobacco International for The company “Feni Industry” AD Western Balkans was signed in Kavadarci decided to donate this August 2012 fees for years’ collected destruction of counterfeits to charity – for procurement of children’s beds for the Nursery School in Negotino 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs – Customs Cooperation On 26th January 2012, the WCO celebrated 60th anniversary since its establishment. On this occasion, the WCO awarded 7 Certificates of Merit to exceptional customs officers and 3 Certificates of Recognition to external Customs associates, for their exceptional contribution in the development of the international customs cooperation 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Соработка со Царина - Царина In in Baku, the OnApril 26th2012 January 2012,during the WCO Annual WCO European Region celebrated 60th anniversary since Head of Customs Conference, the its establishment. On this Customs of the occasion,Administration the WCO awarded 7 Republic of Macedonia Certificates of Merit to and the State Customs Committee of and the exceptional customs officers Republic of Azerbaijan signedtoan 3 Certificates of Recognition Agreement on Cooperation external Customs associates,and for Mutual Assistance in Customsin their exceptional contribution Matters. the development of the international customs cooperation 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs –Customs Cooperation Isabela On 26th January 2012, the WCO celebrated 60th anniversary since In December 2012, delegation of its establishment. On this the Customs Service of Azerbaijan occasion, the WCO awarded 7 paid an official visit to the Certificates of Merit to of the Customs Administration exceptional customs officers and Republic of Macedonia. The 3 Certificatesexchanged of Recognition to delegations external Customs associates, for information about the activities their exceptional contribution in undertaken for modernization of the development of the the customs operations and international customs pointed out the domains of cooperation possible further enhanced cooperation. Sheri 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs - Customs Cooperation In December 2012, delegation of In 2012,Service under the Export theMay Customs of Azerbaijan Control and Related Border paid an official visit to the Security Programme, the Customs Administration ofUSthe Government donated equipment Republic of Macedonia. The to the Customs Administration, delegations exchanged intended forabout fight against illicit information the activities trade and crime (thermal undertaken for modernization of binoculars, vision goggles, the customsnight operations and fyberscopes, iondomains radiationof pointed out the detection equipment and tools) possible further enhanced cooperation. Изабела Шери 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs- Customs Cooperation In June 2012, the Customs In May 2012,and under Export Administration thethe National and Related Border TaxControl and Customs Administration Security Programme, the USon of Hungary signed a Protocol Government equipment Cooperation fordonated the to the Customs implementation ofAdministration, the Protocol 5 intended for fight against illicit on Mutual Administrative trade and (thermal Assistance in crime Customs Matters of binoculars, night vision goggles, the Stabilisation and Association fyberscopes, ion radiation Agreement between the the detection equipmentand andthe tools) Republic of Macedonia EC and their Member States 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Соработка со Царина - Царина In June 2012, the Customs In October 2012and in Taormina, Italy Administration the National the Administrations of Tax Customs and Customs Administration the Republicsigned of Kosovo and theon of Hungary a Protocol Republic of Macedonia Cooperation for the signed a Protocol on Electronic implementation of theExchange Protocol 5 of Data on harmonised onCustoms Mutual Administrative data set electronically Assistance in Customs exchanged Matters of via theSEED Stabilisation and Association Agreement between the the Republic of Macedonia and the EC and their Member States 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Соработка со Царина - Царина In November 2012, a ceremony took On 2012 the occasion of theItaly In place October in Taormina, endthe of Customs the MATRA - Technical of Administrations Cooperation Project between the Republic of Kosovo and the the TaxRepublic and Customs Administration of Macedonia signed a of the Kingdom of the Exchange Protocol on Electronic Netherlands theonCustoms of Customsand Data harmonised Administration of the Republic of data set electronically exchanged Macedonia via SEED 2010-2012, being continuation of the previous 5year bilateral project on technical cooperation between these two institutions 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs – Customs Cooperation In November 2012, a ceremony The top management of theof the took place On the occasion Customs of the end of theAdministration MATRA - Technical Republic of Slovenia spent partthe of Cooperation Project between their summer vacation on a Tax and Customs Administration seven-day bike tour in the of the Kingdom of the Republic of Macedonia. In August Netherlands and the Customs 2012, they rodeofthrough Eastern Administration the Republic of Macedonia2010-2012, and visited being Ginovci, Macedonia Kratovo, Probishtip, Lesnovo,5continuation of the previous Kocani, Berovo, Strumica, Nov year bilateral project on technical Dojran and Skopje cooperation between these two institutions 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Customs – Customs Cooperation Border pointof Stenje The top crossing management the with Albania. The colleagues Customs Administration of theof the Customs Services of the two Republic of Slovenia spent part of countries jointly plant trees their summer vacation on a seven-day bike tour in the Republic of Macedonia. In August 2012, they rode through Eastern Macedonia and visited Ginovci, Kratovo, Probishtip, Lesnovo, Kocani, Berovo, Strumica, Nov Dojran and Skopje 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs Cooperation Customs- Customs Cooperation With a view to improve the traffic of goods through the border crossing Border crossing point Stenje points with the Republic of Greece, with Albania. The colleagues of the the Economic Chamber Customs Servicesofofthe the two Republic of Macedonia, in trees countries jointly plant cooperation with the Liaison Office of the Republic of Greece and supported by the Customs Administration of the Republic of Macedonia in December 2012 organised a meeting with the Macedonain and the Greek border authorities at the border crossing point Bogorosica – Evzoni 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs Cooperation Customs – Customs Cooperation With a view to improve the traffic of goods through the border crossing points In October with the 2012 Republic in Istanbul, of Greece, the the Customs Economic Administration Chamber of was the Republic presented of Macedonia, with a Certificate in of cooperation Merit in recognition with the Liaison of its Office ofstrong the Republic commitment of Greece to address and supported illegal trade by the in ozone-depleting Customs Administration substances (ODS) of the under Republic the of Macedonia United Nation in December Environment 2012 organised Programme, a meeting in cooperation with the with Macedonain the WCO and the Greek border authorities at the border crossing point Bogorosica – Evzoni 2012 Annual Report of the Customs Administration Транспарентност и соработка во областа на царината Customs Cooperation Customs – Customs Cooperation Protocol on electronic customs data exchange signed between the Customs Administrations of Macedonia and Albania In June 2012, Guidelines on the Use of the Joint Contact Center Gjueshevo regulating the manner of communication between the Customs Administration and the Joint Contact Center Gjueshevo The CEFTA Secretariat’s proposal - the Customs Administration of the Republic of Macedonia to chair the Subcommittee on Customs and Rules of Origin in 2013 was accepted. The Programme is prepared. 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs Cooperation Inter-institutional cooperation Through the video-conference system of the Customs Administration videoconference links has been introduced enabling presence of the members of the Government and the directors of the executive body organs on the Economic System Commission and Government sessions. The Office of the State Attorney General and the Customs Administration signed a Protocol on Electronic Exchange of Documentation The Central Registry of Republic of Macedonia awarded a Plaque of Recognition of Successful Business Cooperation to the Customs Administration The National Coordination Center for Integrated Border Management presented the Customs Administration with a Plaque of Merit for exceptional contribution in development of the Integrated Border Management 2012 Annual Report of the Customs Administration Transparency and cooperation in customs matters Customs cooperation Cooperation with the Institutions of the Education System Memorandum of Cooperation with the Faculty of Tourism and Business Logistics – Gevgelija, within the Goce Delcev University in Shtip was signed Summer internship was organised for 86 students who got acquainted with the role and competences of the Customs Administration In June 2012, the Customs Administration adopted a 2012 Volunteer Work Programme 10 interested candidates were engaged who volunteered at the Customs Administration’s organizational units for 5 months 2012 Annual Report of the Customs Administration Customs Administration of the Republic of Macedonia 2012 ANNUAL REPORT Skopje, April 2013 Vanco Kargov vanco.kargov@customs.gov.mk