UYAP National Judiciary Informatics System WHAT IS U Y A P? UYAP is an e-justice system as a part of the e-government, which has been developed in order to ensure fast, reliable, soundly operated and accurate judicial system. As a central network project, it includes all of the courts, public prosecutors services, prisons, other judicial institutions and other government departments in Turkey. All these are equiped with computers, case management systems, network and internet connection and given access to all the legislation, the decisions of the Court of Cassation and judicial records. Number of the Judges and Prosecutors High Criminal Courts Centres 134 Courthouses 587 Judges 6.199 Public prosecutors 4.114 Administrative judges 1.259 Personnel Forensic Medicine Units Penitentiary and Detention Houses 59.037 63 371 UYAP has been designed in order to improve the functioning and efficiency of the judiciary and to create an effective and less bureaucratic judicial system for the concerned institutions and individuals https://vatandas.uyap.gov.tr/statistics The Annual Number of Case in Turkey All judiciary processes, case management, trials, correspondence and transactions were transmitted into the electronic environment which enables paperless office structure. Functional Scope Judiciary Functions –Public Prosecuters Services –Penal Law Services –Civil Law Services –Enforcement-Bankruptcy Services –Administrative Law Services –Convict-Arrest Management –Forensic Medicine ERP –Personel Management –Training Management –Supply Management –Procurement Management –Financial Management Supreme Court Ministry of Justice Central Units Court Houses Penal Law Public Prosecuters Civil Law EnforcementBankruptcy Record of Convictions and statistics Administrative Jurisdication Administrative Law Tax Law Forensic Medicine Prisons Judge houses and resort units Supporting Functions –Occuputional units –Judge houses and resort units –Library –Health –Archives –Baby nursery Occupational Units Public Houses and baby nursery Common Functions –e-mail –Electronic forum –Data Bank –Internet –Word Processor –Verdict Support UYAP Supreme Court of Appeals MOJ – Central Units Court of Constitution Provincial Units High Commission of Election All of the judicial units and agencies currently make use of ICT in their daily lives as all processes and transactions were transmitted into electronic environment. WAN and LAN were completed All judiciary units were connected to with each other via sole central network. This connection was provided through territorial lines and satellite. These Connection types are the substitutes for each other. ADLİYE ADLİYE INTERNET UYDU ADLİYE ADLİYE 3G TÜRK TELEKOM ADLİYE ADLİYE ADLİYE CEZAEVİ ADLİYE Metroethernet CEZAEVİ TÜRKSAT (Gölbaşı) UYAP SİSTEM MERKEZİ (Şaşmaz) CEZAEVİ HARDWARE DISTRIBUTED Personal Computers 40.232 Laptops 16.133 Laser Printers 21.273 Portable Printers 2.800 Power Supplies (1 KVA) 6.140 Scanners 5.467 Structural Cables Power Supplies (20-300 KVA) 8 49.800 87 In due course, all hardware has been upgraded and also software has been improved and updated by the own project team of IT department of Ministry of Justice itself. UYAP trainings have been given in modern laboratories in practical way Basic Computer Training: 13.000 UYAP Training: All staff All personnel have been trained through internet by using distance learning 10 DECISION SUPPORT SYSTEM With the Decision Support System, procedural mistakes are reduced to a minimum level. The aims of this facility are to prevent procedural errors during legal proceeding, to minimise other possible errors, to provide accuracy and speed to the legal proceedings and to accumulate public trust in justice . (1.350 warning have been produced in the system till this time and they are presented for the use of the users. Also, warning is still being produced on the Laws.) DOCUMENT MANAGEMENT SYSTEM The Document Management System (DMS) in our Ministry has been integrated and exchange of the electronic documents between the provinces and centre has been started. At present, all kinds of data, Information, documents are flowing in documentation management system between MOJ and other units electronically. 12 ELECTRONIC SIGNATURE • • • • Procedures, among the branches of the justice system and other relevant official bodies, have been totally integrated and automated on electronic signature infrastructure in UYAP, establishing electronic office atmosphere that not need paperwork. Until now, 41.879 personnel have applied for the esignature and 36.106 of them have been given their esignature. It was required by a regulation by the Ministry of Justice that documents will no longer be circulated physically among the judicial units after 01.07.2008. All the documents will be required to be sent in the electronic environment, which are signed by esignature. The usage of electronic signature paves the way for saving from costs, time and labour force in judicial processes. 13 UYAP DATABANK The mobile legal sources: everyone can access legal sources with their mobile phones It was created a Databank of information on relevant legislation, regulations, circulars, template texts, holding of the courts, jurisprudence, circulars, studies, examplary texts, template texts, sample decisions Integration Scope Integration between UYAP I & UYAP II Integration between subsystems – – – – Public Prosecuters, Courts, Forensic Medicine, Prisons, etc. Population and Citizenship (MERNİS) Record of Convictiond Police Integration with other systems – – – – – – Supreme Court, Record of convictions and statistics Population and Citizenship Unit, General Directorate Of Land Registry & Cadastre, Ministries, Police Departments, etc. Supreme Court Courts Administrative Enforcement-Bank. Law Forensic Medicine Prisons Prosecuters UYAP II UYAP I Constitutional Court Gendarmery Council of state Supreme Court of Public Accounts Ministries Land & Cadastre Apart from all judicial organisations which are fully integrated internally, the number external institutions that are integrated in UYAP has exceeded 27 SAVİNGS OF INTEGRATİON The Number of Online Search on Birth Database called MERNİS 53.232.110 The number of online search for family record on MERNİS 8.666.190 Saving thanks to Mernis integration : The number of online search on criminal records database Saving thanks to criminal records integration : 60.884.989 € 2.429.982 19.616.550 € 17 SAVİNGS OF INTEGRATİON The number of online search on police database (POL-NET) 200.697 Saving thanks to POL-NET integration : 970.045€ Online confiscation on traffic records of POL-NET- 4.014.313 Saving thanks to traffic records of POL-NET integration 225.057.252 € Saving thanks to KİHBİ integration 1.732.307 € Number of online communication among judicial units 50.695.640 Saving thanks to online communication among judicial units 150.862.505 € 18 UYAP CITIZEN PORTAL Citizens can reach and examine their case information via Internet and learn the hearing days without going courts. By using their electronic or mobile signature they can examine their files through internet. 19 UYAP LAWYER PORTAL According to the latest figures, 37.710 lawyers have been registered to the lawyer’s portal, and 9.253 of them use this system effectively Submit his petition with electronic signature online via UYAP. Review his cases via electronics means Litigate a claim or dispute to court through electronic means, 20 21 SMS INFO SYSTEM The courts or public prosecutors can also send SMS to the citizen’s mobile phone instead of preparing legal summons. In addition judges, prosecutors and personnel in courts can be notified by SMS about how many days remained from their annual day off limit, the decision of appointments, assignations, placements and also any kind of event in their personal file. The number of citizens using this system The number of lawyer 397,742 3,527 22 BUREAUCRACY AND POSTAL COSTS ARE REMOVED With this system, expenses of bureaucracy and postal costs are removed. After the system was put into practice which brings easiness to lawyers and citizens, it is not necessary to go to courthouses to get information about the phase of the case or to learn the date of the hearing and also they no longer have to pay travel costs to go to remote courts. 23 UYAP MOBİL The courts or public prosecutors can also send SMS to the citizen’s mobile phone instead of preparing legal summons UYAP MOBİL GBT (2010) At around 1000 arrest decision is given daily The number of wanted people is now 180.162 the number of people issued arrest warrant in 2009 is 620.938 After the introduction of the project it is understood that 3850 wanted people are already in prison. Hand terminals are used for search At the first stage 1000 gendarmerie use the system LEGAL AID WEBPAGE 26 UYAP SYSTEM CENTRE The capacity of the centre is sufficient for more than seventy thousand users. UYAP GAINS By the use of up to date information technologies the services that are given to the public about judicial processes are higher qualitiy. Government & Judicial Process Gains Minimizing the judicial mistakes Ability of tracking a person’s whole judicial history Reaching different case files of a person Catching the fugitives %100 management of prisons Adaptation of users to new laws Fully online and workflow driven processes Minimized paper work by the use of DMS and integration Integration with other government units Reaching the data online when needed No data repitition Transparency in terms of accountability and data accuracy: • All takeover files from previous year can be prepared within instantly. • Easy and fair dispatch of the files and works of courts and enforcement units is ensured. • Prevention of corruption: Destruction of files are impossible because of electronic recording and all the activities are logged in the system. COURTHOUSES AND ADMİNİSlTRATİVE COUNTY COURTS WHİCH WERE TAKEN İNTO OPERATİON AFTER COMPLETİNG THEİR TRAİNİNG PROCESS UYAP Rol Out MAP http://www.uyap.gov.tr/destek/harita/haritalar.html UYAP With NUMBERS The Number of Document 623.886.817 # of Users 61.748 # of Concurrent Processes 1.750 # of New Files per a day 200.000 Average System Login per a day 39.778 #SQL per second 3.200 # of Documents per a Day (Insert-Edit) 1.400.000+ # of Read Documents 2.000.000+ 7.500.000 lines of Code More than 3.000 user interfaces More than 4.000 reports and document templates 32 Before and after UYAP CRIMINAL COURTS PROCESS BEFORE UYAP AFTER UYAP Writing edits 3-5 mn. 3 mn. Post lists 10-20 mn. 1 mn. Ceza Mahkemeleri İşlemlerinde Zaman Durum Grafiği(dakika) 120000 100000 Statistics 15-20 day 15-20 mn. Criminal record 1-15 day 1 mn. 60000 Birth Certificate 1-15 mn. 1 mn. 40000 Take over files 7-15 day 1 mn Transfering files 15-20 day 2-3 mn. Promotions 1 day 0–1 mn. Annual statistics 1 week 0–5 mn. 80000 20000 0 UYAP'tan Önce Tebligat Hazırlama(Taraf Başına) Tüm Devir ve İstatistik İşlemleri Nüfus Müdürlüğü'nden Nüfus Kaydı İsteme Devir İşlemleri Adis Formu Hazırlama İşi UYAP'tan Sonra Posta Tevdii Listesi Adli Sicil'den Sabıka Kaydı İsteme Talimat,Müzekkere ve Dosya Gönderme Terfi İş Cetvelleri Hazırlama İşi 33 SECURITY IDS Firewall Antivirüs İçerik Denetimi IPS In the system all recognised security hardware and software are preferred. All data is backed up instanly and regularly in the recovery center. NAT UYAP works on Intranet NETWORK SECURITY NAT IDS IPS İNTERNET SİSTEM MERKEZİ VPN Antivirüs Content check INTEGRATING WITH THE OTHER COUNTRIES • The UYAP database can be connected to the databases of the other states and can form a broadened network Achieving this goal will result in secure and swift transition of international requests such as rogatory letters, extradition matters and transfer of sentenced persons. • Apart from these, UYAP case and document management system and word processor software were designed to be independently used by other judicial systems. So, it is completely possible to import these main components to other countries as they have already been transferred other related institutions in Turkey. VIDEO- CONFERENCE SYSTEMS • The other important technological feature is the usage of “video recording” and “video conferencing systems”, set up in 225 heavy criminal courts all over the Turkey and were rolled out in 225 heavy criminal courts. • Thanks to this system any of the witness, victim or offenders who live far away from the court, even in different continents can be questioned. 37 ENVIRONMENTALLY FRIENDLY 38 THE AWARDS 39 THE AWARDS In 2009, UYAP distance learning Portal has been selected the winner of Informatics Star Prize in Turkey. 40 THE AWARDS 41 THE AWARDS Ministry of Justice of Turkey has been selected as one of the 15 winners of Oracle's 'Enable the EcoEnterprise' award. 42 THE AWARDS SMS Information System has been awarded with the public prize of eGovernment Awards 2009 by the European Commission 43 THE AWARDS 44 GERMAN MINISTRY OF JUSTICE DELEGATION MINISTRY OF JUSTICE DELEGATION FROM BRITAIN COMMENTS 47 THE STRUCTURE OF IT DEPARTMENT • • • • The IT Department, within the MOJ, has the duties and responsibilities to establish, operate, and maintain the informatics system in cooperation with the units of the MoJ Project Team who works in IT department consists of Head of department (Mr. Mesut Orta), 13 examiner judges and nearly 250 personnel (computer-engineers, electronicengineers, help-desk and programmers.) in central unit. There are also 371 expert users, 592 technical officer and 159 responsible UYAP Judges and Prosecutor in provincial units. In due course, all hardware has been upgraded and also software is improved and updated by the own project team of IT department itself THE DUTIES OF THE IT DEPARTMENT LAW ON AMENDED ADOPTION OF DECREE ON ORGANIZATION AND DUTIES OF THE MINISTRY OF JUSTICE Article 22/A (additional article 15/05/2001 - 4674/7. md.) •Establishing, operating, maintaining and repairing informatics systems with the cooperation of central, provincial organisations of Ministry and relevant units of other dependent institutions; •Carrying out services regarding to these systems with the cooperation of concerned units; Ensuring cooperation and collaboration within the units of Ministry regarding to informatics projects. •With the cooperation of relevant organisations; transmitting all legislation, case law, academic publications, regulations issued by the international organisations in which our state participate, the decisions of international courts whose judicial authority was recognised and the other necessary publications compiled by all these organisations into electronic environment and to enable these sources at service of users •Establishing more efficient and effective information, document and work flow system; producing or providing software for this system in conformity with the developments in information technologies •Providing online or offline data flow and cooperation between systems at national or international level with respect to issues that fall under the duties of the Ministry • Providing training of the personnel using PC in the central, provincial and dependent units with the cooperation of Training Department of Ministry •Making cooperation with the other public institutions and organisations with regards to determination of the informatics standards and monitoring the development of these standards, concerning to the use of hardware of software •Following and monitoring the development information technologies and to give opinions and make suggestions in respect of transmission of these technologies to the Ministry •With respect to the issues fell under its tasks; making suggestions to the Ministry regarding to lack or defects of legislation by making researches and investigations, preparing by laws and regulations, and compose decrees •Enabling effective and efficient operation of informatics system by making cooperation with the informatics units within department, courts and other relevant organisations HIGH BOARD OF UYAP In order to handle institutional and legal differences within ministry and show the utmost determination of MOJ, it has been established a high Board in the ministry, who has responsibility to take necessary measures, provide harmony and eliminate obstacles to implement Project, This board consists of Undersecretary, Deputy Undersecretaries and Director Generals of different departments 50 CHANGE MANAGEMENT In the computerisation process of courts, the human element, judges and prosecutors who are considered the most conservative group in the legal profession, experience difficulties to keep up with the new developments. In order to overcome this problem some trainings programs, awereness campaigns, meetings and seminars were organised. While the computer literacy was only 5 % before UYAP in courts, it has been increased to level of 95 % thanks to basic computer and UYAP modules trainings. Furthermore they have been given distance learning facilities enabling them to acces audial and visual training materials through internet. MOTIVATION Carrying out an IT project in public sector, particularly in judiciary requires overcoming too many difficulties. If the team are keen on succeeding with the utmost motivation and well-planning there is no chance for the failure. The team work sprit and motivation is the most important stimulus in this context. The motivation of the staff has been provided with some awards schemes and e-mail sharing that has been established for knowledge supply and motivation. In addition there has been a strong share of knowhow, consultative discussions and collaboration between ICT experts and judicial staff. FINALLY Thank you very much for your attention If you have any questions please don’t hesitate to contact www.adalet.gov.tr/english www.uyap.gov.tr/english morta@adalet.gov.tr arcam@adalet.gov.tr 53