2007 Fall Conference
Federated Auto Parts
Presented by:
Brad Duncan
MindQuest, Inc.
WHO’S THIS FEDERATED “IT” GUY?
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Founder, CEO Profit Pro, Inc. from 1990-2000
Created “IT” relationship with Fisher Auto Parts - 1995
Shared compatible vision for technology, especially Electronic Parts Catalog.
Jointly introduced AAIA Electronic Parts Catalog Standards to manufacturers at
AWDA – 1996
Federated/Profit Pro implemented first AAIA-Compatible EPC and Electronic
Ordering model for installers with over 2,000 installations -1997.
Profit Pro sold to Wrenchead.com in 2000.
Founded MindQuest, 2001 - Built exclusive relationship with Federated Auto
Parts – Became “IT” guy.
MINDQUEST’S RESPONSIBILITIES
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Ensure Federated’s “leading edge” technology
position with innovative products
Assist members with individual IT needs
Build “virtual” group system for seamless
interaction between members, vendors and
customers
Lead the “EPC” charge
FEDERATED’S IT PHILOSOPHIES
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“Open Systems”, non-proprietary platform for Members and
Customers
Seamless Interaction between systems
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Low cost eCommerce for Everyone
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Business “at the speed of light”
Lowering the cost of doing business by applied technology
If it ain’t broke….It’s probably old….Let’s fix it.
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Vendors, Members and Customers
Virtual “Group” Methodologies
Leading Edge Technology Philosophy
“Free” Electronic Parts Catalogs provided by Manufacturers,
supported by Federated
EPC DRIVES FEDERATED’S IT SUCCESS
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Software Applications Depend on EPC
Business Relationships Depend on EPC
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Manufacturer / WD Relationship
Distributor / Parts Installer Relationship
Parts Installer / Consumer Relationship
ACCURATE & TIMELY EPC = IMPROVED SALES
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Data delays & errors mean “lost sales”
Federated’s goal is Real-Time Manufacturer-Controlled EPC
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Error Corrections
New Data Feeds
PIES Enhanced
EPC – Excellence in Product Coordination
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Vendor to Federated
Federated to Installers
Installers to Consumers
AAIA EPC STANDARDS – A HISTORY
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Profit Pro becomes leading provider of Point-of-Sale, Store Management software for major
Automotive chains from 1990-1995 – EPC becomes Important!
Triad “Locks us out”
Profit Pro acquires small EPC provider AMS – 1995
Brad gets yelled at by Jules Trump, CEO CSK Auto Parts - 1996
Brad meets with Bob McKenna at NAPA to discuss “EPC” - 1996
Bob says “We (NAPA) hold the manufacturer responsible for the part we put on the car.” 1996
Brad is “enlightened” – 1996
Brad calls Tim Tierney, Executive VP of APAA to propose a “donation of technology” – 1996
The first APAA Electronic Parts Catalog standards are released – 1996
Brad and Art introduce standards to manufacturers during AWDA meeting – 1996
Fisher Auto Parts installs over 2,000 “Free” installer computer systems with EPC and
electronic ordering – 1997
Art Fisher continues to lead the charge for manufacturer-owned, free EPC. 1997-2004
WHAT’S HAPPENED SINCE 1996?
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Is EPC Free to Federated WD’s, Jobbers and Installers?
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Are Federated Members burdened with transaction fees?
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Art was Right!
YES
Is Federated doing business “at the speed of light?”
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YES
Have we lowered Federated’s operating costs?
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NO
Are Federated’s transactions private?
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YES
YES
Federated Ecommerce for everyone?
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YES
ROOM FOR IMPROVEMENT
Manufacturer-Owned EPC
• Build on AAIA Standards
• Integrated Real-time with Federated Autoi Network
Footnote Management
• Deliver on ACES promises
• Narrow counterman’s choices
• Eliminate errors
• Eliminate superfluous information
Part No. Driven Data
• Interchange
• Pricing
• Footnote Management
• Imaging
• Web Links
WHO OWNS THE EPC CHALLENGE
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Many catalog managers lack IT experience
Company executives push the problem “under the
rug” as a necessary evil vs. a marketing
opportunity
ACES and PIES are “hard”!
Too many formats requested
THE FEDERATED AUTOI NETWORK
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Introduced Spring 2007
“Virtual Group” through Internet
Federated Stakeholders “acting as one”
Real-time “Intra-Netting” with:
– Vendors (Manufacturers)
– Members
– Customers
PRESENTLY SUPPORTED BY
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Affinia Group
Federal-Mogul
Standard Motor Products
Cardone Industries
Dayco
Hastings
Goodyear Engineered Products
Dorman
USA Industries
Perfection Clutch
Delphi
Others
FEDERATED SHOP MANAGER
Shop Relationship Builder
• EPC/Labor Guide integrated
• Parts ordering
• Full Shop Management
• Autoi Network Compatible
FEDERATED PARTSMANAGER
WD Relationships
• EPC Integrated
• Full Business Management
• Virtual Connection to Shops
• “Open Source” Philosophy
• Autoi Network Compatible
FEDERATED AUTOI ONLINE
EPC “Everywhere”
• Manufacturer Supported
• AAIA Compatible
• Free “e-commerce”
• Autoi Network Compatible
FEDERATED AUTOI TOOLBOX
More “Shop Tools”
• Integrated Job Estimating with Labor
and EPC
• Online Parts Ordering
• Integrated eLibraries
•Autoi Network Compatible
WEBSITES FOR MEMBERS
Full Functionality
• B2B, B2C Enabled
• Online Parts Ordering
• Integrated eLibraries
•Autoi Network Compatible
ELIBRARY CONNECTIONS
Delphi RepairPoint Essentials
Repair Procedures
Technical Service Bulletins
Capacities & Specifications
Wiring Diagrams
Maintenance Intervals
Diagnostic Assistant
Auto IQ:
• Interactive systems training
• Educational tutorials
• Streaming video
Technical Resources Including:
• Brake
• HVAC
• Audio
• Safety
KEY IT INITIATIVES FOR 2007 AND BEYOND
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Tie IT to EPC – Catalog Managers need help from IT
Professionals
Real-time, accurate and complete EPC data
Ecommerce “for all”
Vendor, Member and Customer participation in the
Federated Autoi Network
FEDERATED AUTOI NETWORK
“Speed of light business relationships”
THANK YOU!