SEPA Nationale Bank van België Banque nationale de Belgique Jan Vermeulen Axelle Waterkeyn Agenda ► What is SEPA ? ● Objectives ● Benefits of SEPA ● Payment instruments ● Key players ● Legal framework ► SEPA in Belgium ● National organisation ● Status ● Lessons learnt from a big biller ► Next steps 2 / 33 SEPA information - 2012 What is SEPA? 3 / 33 SEPA information - 2012 Objectives A SINGLE EURO PAYMENTS AREA... "...becomes a reality, when individuals and corporations are able to make cashless payments throughout the euro area from a single payment account anywhere in the euro area using a single set of payment instruments as easily, efficiently and safely as they can make them today at the national level. " 4th Progress report of the ECB on SEPA - February 2006 4 / 33 SEPA information - 2012 Objectives Before SEPA SEPA • diversity in payment instruments • 3 standardised payment instruments • national legislation • European legislation and harmonised national laws • fragmentation of infrastructure • European infrastructures • high cost and bad service level for payments between European countries • no difference in price and service level between national and cross-border payments • little competition between banks and other service providers on a European scale • competition on a European scale LISBON agenda: a more efficient and competitive Europe 5 / 33 SEPA information - 2012 Objectives EFTA EU27 Eurozone € payments within 32 countries* 99 % of all our non-cash payments are affected impact SEPA > introduction € cash * 32 countries: EU + Norway, Liechtenstein, Iceland, Switzerland & Monaco 6 / 33 SEPA information - 2012 Benefits of SEPA Payment system PE-ACH 7 / 33 SEPA information - 2012 Benefits of SEPA ► Consumer and merchants ● Larger offer of payment services ● Choice of banks ● Cross border direct debit ● European wide use of cards 8 / 33 SEPA information - 2012 Benefits of SEPA ► Corporates ● Decrease number of bank-relations/bank accounts ● Simplification of liquidity management and payment modules Standardisation of banking formats, f. ex. incoming and outgoing payments have same format further automatisation : higher STP possibility of development of centralized service centers for payments (incoming/outgoing) ● e-invoicing/e-reconciliatian could be organised on the SEPA level 9 / 33 SEPA information - 2012 Payment instruments ► SEPA Credit Transfer - SCT ► SEPA Direct Debit - SDD ► SEPA for Cards 10 / 33 SEPA information - 2012 Payment instruments 01/2008 02/2014 11/2009 SEPA credit transfer Public authorities as first movers Followed by big billers National CT SEPA Direct Debit First big biller migrates end 11/2011 Technical, contractual and business standards 11 / 33 STOP! National DD SEPA cards SEPA information - 2012 Key players European Commission EPC European Payments Council Eurosystem 12 / 33 SEPA information - 2012 Legal framework (1) ► PSD: Payment Services Directive 2007/64/EC adapted to the Belgian law (law on Payment Services 10-12-2009 published15-01-2010) Payment institutions Transparancy and information Rights and obligations + 13 / 33 Execution time, refund, full amount to be transferred SEPA information - 2012 Legal framework (2) ► 'End-date' Regulation: Regulation 260/2012 establishing technical and business requirements for credit transfers and direct debits in euros "Credit transfers shall be carried out in accordance with the requirements ... by 1 February 2014" "Direct debits shall be carried out in accordance with the requirements ... by 1 February 2014" 14 / 33 SEPA information - 2012 SEPA in Belgium 15 / 33 SEPA information - 2012 National organisation of SEPA Steering Committee on the Future of Payment means 16 / 33 Program Management Office SEPA Forum SEPA information - 2012 National organisation of SEPA ► SEPA Forum: Banks SEPA-FORUM Steering Committee on the Future of Payment Means BOARD PAYSYS COMMITTEE PROGRAM MANAGEMENT OFFICE (PMO) CO-ORDINATION COMMITTEE WG COMMUNICATION WG CREDIT TRANSFERS WG DIRECT DEBIT Belgian Migration Plan (version 4.0) www.sepabelgium.be WG CARDS WG CHEQUES WG BILLS OF EXCHANGE 17 / 33 WG INFRASTRUCTURE WG C2B & B2C STANDARDS SEPA information - 2012 National organisation of SEPA ► Steering Committee on the Future of Payment Means: Society Steering Committee on the future of payment means PROGRAM MANAGEMENT OFFICE (PMO) SEPA-FORUM SEPA Working group sub-working group Consumers sub-working group Corporates sub-working group Public Authorities subgroup subgroup SEPA Credit transfer SEPA Direct debit SEPA Steering Committee Federal Government Working group SEPA co-ordinators Progress Reports : www.nbb.be/sepa/en 18 / 33 SEPA information - 2012 National organisation of SEPA ►National Bank of Belgium ● "Maatschappelijk overleg Betaalverkeer (MoB)" ● "Débat sociétal sur les moyens de paiement" ● "Societal debate on the future of payment means" SEPA working groups Public authorities Consumers Businesses 19 / 33 SEPA information - 2012 State of play - SCT (2008 - july 2012) Virements exécutés au format SEPA (% du nombre total des virements interbancaires) 65% 60% 58.67% 58.03% CEC 52.30% 55% 47.66% Euro area CSMs 50% 44.71% 45% 45.09% 38.83% 40% 33.33% 35% 29.57% 27.16% 30% 25% 20% 15% 10% 20.50% 16.07% 13.90% 1.91% 21.07% 23.71% 16.86% 6.20% 5% 0% 1.80% Sources: Banque centrale européenne (BCE) et Centre d’échange et de compensation (CEC). 20 / 33 SEPA information - 2012 State of play - SDD (july 2011 - april 2012) Opérations de domiciliations exécutées au format SEPA 100 98.17% 97.69% 97.34% 97.56% 96.70% 87.08% 90 85.79% 80.52% 84.71% 87.56% 83.65% 84.04% 86.55% 80 % Volumes 70 60 50 40 30 18.98% 20 10 0 12.43% 13.61% 1.38% 1.74% 0.45% 0.56% Juil-11 Août-11 2.10% 11.89% 15.66% 15.32% 12.86% 2.65% 0.56% 0.51% 0.65% Sep-11 Oct-11 Nov-11 % SDD CORE 21 / 33 1.93% 14.72% 0.51% 0.49% 0.60% 0.58% 0.55% 0.69% 0.65% 0.59% Déc-11 Jan-12 Fév-12 Mar-12 Avr-12 Mai-12 Juin-12 Juil-12 % SDD B2B % opérations de domiciliation nationale (DOM80) SEPA information - 2012 State of play - Cards Belgian scheme 22 / 33 will outlive SEPA SEPA information - 2012 State of play - Communication ● Febelfin interbank workshops www.sepabelgium.be leaflets specific communication on SEPA issues ● NBB info sessions CEC Working groups ● SEPA info days ● Each bank's own communication strategy towards clients 23 / 33 SEPA information - 2012 Lessons learnt from a big biller: Répartition du total des mandats de domiciliation sur le total des créanciers enregistrés en Belgique (en %) Mandats 100% 100% 90% 80% % Mandats 70% 60% 50% 40% 30% 20% 10% 0% Nombre d'entreprises 24 / 33 SEPA information - 2012 Lessons learnt from a big biller : SDD is new ► New business rules ► New master data mandate management ● Create, modify, delete, scanning, archiving ● R-Transactions : impact on process, data,… ► New file format ► New interfaces with bank e.g. upgrade Isabel ► New documents : Letters, footers,… ► New reports to create ► New hardware / software e.g. scanner, … 25 / 33 SEPA information - 2012 Lessons learnt from a big biller : Time and information ► A Program structure with a budget and ► ► ► ► ► ► ► 26 / 33 dedicated ressources A Planning (Time not to underestimate) To start it as fast as possible, It takes time To choose your bank(s) partners as quickly as possible To create awareness internal & external To train everybody Tests Tests Tests and Tests To inform your customer SEPA information - 2012 Next steps 27 / 33 SEPA information - 2012 Next steps ► Collect information from you on your planning ► Organise and structure the communication 28 / 33 SEPA information - 2012 Next steps : migration SCT Migration done SCT 2008 2009 2010 2011 Q1 28/01 Start SEPA April aangifte op met aanvraag brochure 29 / 33 Q4 jan feb aanslag met SEPAformulier maa Q2 Q3 Q4 31/12 stop verzending stop oude verwerking formulieren oude formulieren SEPA information - 2012 Next steps: migration SDD 2009 30 / 33 2010 Novembre Avril démarrage SDD PSD entre en vigueur 2011 2012 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2013 SEPA information - 2012 European developments ► SDD Fixed amount scheme ● EPC scheme ● Code of conduct ? ► European Commission Green Paper ● "Towards an integrated European market for card, internet and mobile payments." http://ec.europa.eu/internal_market/payments/cim/index_en.htm 31 / 33 SEPA information - 2012 Concluding remarks ► SEPA: major change ► SEPA: irreversible evolution ► Self-regulation versus regulation by public authorities ► Still major challenges: ● take off of direct debit ● European cards schemes 32 / 33 SEPA information - 2012 Information and Contacts ► your bank ... ► Febelfin ● http:/www.sepabelgium.be ► NBB ● ● ● ● www.nbb.be/sepa/ Jan Vermeulen tel 02 221 23 12 Axelle Waterkeyn tel 02 221 49 80 cashlesspayments@nbb.be ► European Commission ● http://ec.europa.eu/internal_market/payments/sepa/index_en.htm ► EPC ● 33 / 33 www.europeanpaymentscouncil.eu/ SEPA information - 2012