Consulting Services - SWIFT
consultants help you reduce cost and
risk of your SWIFT infrastructure
Sibos 2010 Amsterdam
Speaker
Date
Consulting Services
• Instrumental for the 2015 strategy
and execution, enabling:
– Interoperability
– TCO reduction
Agenda & Speakers
• Introducing Consulting Services
Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT
• Testimonial from Groupe BPCE
Fabrice Denèle, Head of Payments
Retail Banking Coordination Department
• Testimonial from J.P. Morgan
Nigel Hayward, Managing Director
Treasury Services Technology
Agenda & Speakers
• Introducing Consulting Services
Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT
• Testimonial from Groupe BPCE
Fabrice Denèle, Head of Payments
Retail Banking Coordination Department
• Testimonial from J.P. Morgan
Nigel Hayward, Managing Director
Treasury Services Technology
SWIFT Services
New Initiatives
Business
Opportunities
Reputation
Risks
Total Cost of Ownership
Operational
Efficiency
STP
Operational
Risks
Internal
Inefficiencies
Project Lifecycle
SWIFT Services can assist you at every step
Assess
Analyse
Design
Implement
Go live
Business & Technical Consulting
Project Management
Implementation
Training
Support
Maintain
Project Lifecycle
SWIFT Services can assist you at every step
Assess
Analyse
Design
Implement
Go live
Business & Technical Consulting
Project Management
Consulting Services
Implementation
Training
Support
Maintain
Business Consulting
Improve your business processes
Assess
Analyse Securities
Design
Payments
Optimising your
Reviewing your
Business
&Consulting
Technical
Consulting
Funds
Distribution
Payments STP
Operations
Best Practice
Implement
Maintain
Treasury Go live
&
Benchmarking
Reviewing your
Treasury Operations
Traffic & Data
Benchmarking
Reviewing
Correspondent
Banking Operations
Reviewing your
Corporate Actions
Optimising Accord for
Treasury
Messaging
Landscape Analysis
E&I Value Review
Assessing the impact
of Target-2-Securities
Accord Health Check
Leveraging SWIFT
Governance
…
…
…
…
Technical Consulting
Reduce your total cost of ownership
• Auditing your SWIFT infrastructure
Assess
Analyse
Design
Implement
Go live
Maintain
• Prepare for
Alliance Access
7.0
• Alliance Access Options Value Review
Interface &
Connectivity • Analysing your messaging/infrastructure capacity
• Reviewing
your messaging architecture
Business & Technical
Consulting
• …
BCP &
Security
Architecture
& Cost
• Reviewing your business continuity and disaster
recovery processes
• Implementing Security Best Practices
• Analysing and benchmarking your total cost of ownership
• Consolidating your SWIFT infrastructure
Packaged Consulting Services
“Grey-hair projects”
• Frequently performed studies
– Built on internal intellectual capital
– Predictable planning
• For each step of a project phase
• In each area of interest
– Business and/or Technical
– Implementation, Project Management
• Proven value
• Appreciated by customers
• Opportunity to benchmark within
each package
Flexibility of package is discussed during scoping meeting
Tailor-made Consulting Services
Fixed price projects or Time & Material
Strategic
Workshop
•
•
•
•
Targets, plans & strategy
Issues & challenges
Opportunities / market trends
Influencing factors
• Topic selection
• Scope definition
• Key stakeholders
Service
Proposal
•
•
•
•
Focus / priorities
Charges & resources
Planning & governance
Deliverables vs expectations
• Project timing
• Project content
• Costs
Initial scoping meeting is critical
Agenda & Speakers
• Introducing Consulting Services
Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT
• Testimonial from Groupe BPCE
Fabrice Denèle, Head of Payments
Retail Banking Coordination Department
• Testimonial from J.P. Morgan
Nigel Hayward, Managing Director
Treasury Services Technology
Case Study – Groupe BPCE
Presentation title – dd month yyyy – Confidentiality: xxx
13
Creation of the BPCE Group in 2009
A clear case for rationalisation with 10 SWIFT
infrastructures in France
SWIFT infrastructures BPCE Group
Banque
Chaix
Banques
Populaires
et Natixis
Banque
Dupuy
Caisses
d’Epargne
Banque
BCP
Banque
de
Savoie
BRED
Planet Link
Service Bureau
Credit
Coopératif
Banque
Palatine
SWIFT Consulting Services
Reducing BPCE’s Total Cost of Ownership
• Neutral assessment of BPCE Group
SWIFT infrastructures
• Recommendations for consolidation
and further fine-tuning of withheld
infrastructure(s)
• Benchmarking against best
practices
• Migration roadmap
• Input for Business Case
SWIFT Infrastructure Rationalization
Results for BPCE
• Reduced total cost of SWIFT
infrastructures of EUR 3.85 Mio
(more than 50%)
• Tangible recommendations to further
optimise the BPCE setup
• Independent and neutral analysis
• Clear migration roadmap minimising
operational impact
SWIFT Consulting Team Value Added
Results for BPCE
• Clear identification of BPCE Group
strength
• Valued recommendations to
increase the BPCE Group strength
• Consideration of tools around
SWIFT infrastructure
• Efficiency and low footprint toward
the bank operational teams
Agenda & Speakers
• Introducing Consulting Services
Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT
• Testimonial from Groupe BPCE
Fabrice Denèle, Head of Payments
Retail Banking Coordination Department
• Testimonial from J.P. Morgan
Nigel Hayward, Managing Director
Treasury Services Technology
Case Study – J.P. Morgan
Presentation title – dd month yyyy – Confidentiality: xxx
19
JPMorgan Chase & C° Lines of Business
JPMorgan Chase & Co.
J.P. Morgan
JPMC STRATEGIC MESSAGING PROGRAM
Investment
Bank
Chase
Treasury & Securities
Services
Asset
Management
Retail Financial
Services
Card Services
Commercial Banking
Businesses:
Businesses:
Businesses:
Businesses:
Businesses:
Businesses:
• Investment banking
• Worldwide
Securities Services
• Investment
management
• Home lending
• Credit card
• Middle market
banking
• Business banking
• Merchant acquiring
– Advisory
– Debt & equity
underwriting
• Treasury Services
– Institutional
– Retail
• Market-making and
trading
– Fixed income
• Mid-corporate
banking
• Auto finance
• Private banking
• Education finance
• Private wealth
management
• Consumer banking
• Commercial real
estate banking
• Chase capital
– Equities
• Chase equipment
leasing
• Bear stearns
private client
services
• Corporate lending
• Prime brokerage
• International banking
• Broker dealer
services
• Community
development banking
Worldwide Securities Services
Treasury Services
• Reporting & information • Deposit products, escrow services
services
• Procurement solutions
• Global payments &
• Trade services
collections
• Liquidity & investments
• Document management solutions
• Document management • E-commerce & outsourcing solutions
solutions
• Global custody
• Derivative services
• Fund services
• Hedge fund
administration
• Securities lending
• Performance
measurement
• Compliance reporting
• Private equity funds
administration
• Transfer agency
• Transition
management
• Depositary receipts
• Clearance
• Outsourcing
solutions
• Collateral mgmt
• Commission
recapture
• Futures & options
clearance
• Foreign exchange
Our Business Overview
About Treasury & Securities Services (TSS)
Treasury Services (TS) in Brief
• TSS generates more than $8 billion in revenue annually
• The TS Business provides payment, collection, liquidity
management, trade finance, commercial card and
information solutions
and is a global leader in custody, securities lending, fund
accounting and administration, as well as in treasury
services
• Our clients span corporations, financial services institutions,
middle market companies, small businesses, governments
and municipalities worldwide
JPMC STRATEGIC MESSAGING PROGRAM
• TSS supports the needs of institutional clients worldwide
and is one of the top three providers in both of its
businesses:
• TS has more than 14,300 employees, operating in over 60
countries, servicing 100,000+ clients
– Treasury Services (TS) and;
– Worldwide Securities Services (WSS)
Global Financial Messaging (GFM)
Legacy JPMC Global SWIFT FIN Infrastructure
• Within TS, GFM was established to manage the Firm-wide
SWIFT messaging service
US
• Continued effort to rationalise the Firm’s messaging
systems has led to the current 2 region deployment,
simplifying Technology and Operational functions
LoB Apps
• FIN processing peaked at 55million messages in May 2010,
with continuing steady growth from 20million in 2005 at
15% year-on-year
LoB Apps
• All GFM messaging systems support over 200 delivery
feeds from over 70 applications
LoB Apps
US
US
Messaging
SWIFT CBT
Hub
SWIFT
Gateways
SWIFT
Asia
EMEA
4
EMEA
EMEA
SWIFT
Messaging
SWIFT CBT
Gateways
Hub
Challenges in Financial Messaging in
Today's Environment
Reduce Technology Risk
JPMC STRATEGIC MESSAGING PROGRAM
•
•
•
Ensure sufficient capacity to meet
planned business growth
Increase Business Resiliency
•
Drive the technology platform towards
support of a continuous service model
– Remove impact of unit failure through
Remove “end of life” technology
components
an active-active configuration
– Introduce load balancing capability
Improve service agility to respond to
client needs
across the global environment
– Reducing maintenance windows
•
Improve cross-region failover/recovery
capability across messaging application
stack
– Better management of redundancy in
globally deployed resources
Solution: Offer a truly Firm-wide shared service capability managing global
message volumes and local market needs
How has SWIFT helped us?
Product Offering
•
•
Market leading product for SWIFT integration – SAA
Feature enhancements through collaborative teaming
– SAA health monitor web services. Exemplary product service with on-time delivery to project team
JPMC STRATEGIC MESSAGING PROGRAM
– SAA Standalone customisation for coupling with JPMC strategic middleware
Professional Services
•
•
•
Shaping end-state solution proposal & program structure
Solution architecture direction and SWIFT design ratification
Provision of IT expertise for product configuration reviews and performance tuning
Support Services
•
•
•
•
Pre-implementation health checks
Involvement in operational readiness reviews
FIN capacity planning – integral to JPMC knowledge base development
Seamless integration of new products into the existing service model
JPMC PoV
Where SWIFT Consulting really added value
Inception &
Scoping
Planning &
Requirements
Design &
Build
Testing
Implementation
JPMC STRATEGIC MESSAGING PROGRAM
Inception & Scoping
•
•
•
Significant role in leading the solution proposal
Close partnership moving into project execution - advising JPMC on delivery risks
Early Proof-of-Concept model to underwrite their solution
Planning & Requirements
•
•
Invaluable solution architecture expertise for designing a SWIFT FIN middleware solution
SWIFT product gap analysis against JPMC requirements
Design & Build
•
•
Continued participation bridging divide between technical requirements & product possibilities
Good oversight of early performance benchmarking
So why SWIFT Consulting & Alliance Access?
Solution Integrity
• SWIFT recognise the market demand
for multi-threaded processing of traffic
JPMC STRATEGIC MESSAGING PROGRAM
• SAA product roadmap aligns with JPMC
interests to create a global capability of ‘alwayson’ processing centres
Trusted
Partnership
& Capability
Certainty
in Delivery
Sound
Business
Case
SWIFT have a proven
Enabler for JPMC to
track record supporting
meet its objectives for
JPMC with the right
increased resiliency
people when and
and capacity and
where they are required
internal financial
working together as
a single team
requirements
Conclusion
Why Partnering with SWIFT Consulting - Benefits
Leverage the knowledge and experience of SWIFT
from those who live it on a daily basis
TAP into SWIFT’s business, technical & product
expertise to execute your strategy
• Hands-on knowledge of designing, implementing and running vs
a theoretical approach
• Increase operational efficiency and STP
• Improve scalability and resilience
• Cost-benefit analysis – rapid ROI
• Reduce your total cost of ownership (TCO)
• Alignment with best practices
• Identify opportunities for growth
• Improve client service
• Reduce risk
Questions
Visit us at the SWIFT stand
Christian Sarafidis
Kurt Ryelandt
Global Head of Consulting Services
Head of Consulting Services
EMEA
SWIFT
SWIFT
Av Adèle 1
B-1310 La Hulpe
Belgium
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+32 2 655 3908
+32 2 655 3752
+32 475 287 609
christian.sarafidis@swift.com
www.swift.com
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Yves Smeyers
Marco Attilio
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Av Adèle 1
B-1310 La Hulpe
Belgium
+32 2 655 3123
+32 2 655 3752
+32 476 292 319
kurt.ryelandt@swift.com
www.swift.com
Lead Consultant
Consulting Services, EMEA
Lead Consultant
Consulting Services, EMEA
SWIFT
SWIFT
Av Adèle 1
B-1310 La Hulpe
Belgium
+32 2 655 3617
+32 2 655 3752
+32 496 50 59 20
marco.attilio@swift.com
www.swift.com
Av Adèle 1
B-1310 La Hulpe
Belgium
+32 2 655 4241
+32 2 655 3752
+32 476 896 084
yves.smeyers@swift.com
www.swift.com
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Questions
Visit us at the SWIFT stand
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Edward Adams
Pat Antonacci
Director Sales Services
Americas
SWIFT Americas
Senior Business Consultant
Consulting Services, Americas
SWIFT Americas
7 Times Square, 45th floor
New York, NY 10036
United States
7 Times Square, 45th floor
New York, NY 10036
United States
+1-212-455-1847
+1-212-455-1817
+1-917-607-1649
edward.adams@swift.com
www.swift.com
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Pierre Blum
Barry Silberstein
Lead Consultant
Americas
SWIFT Americas
Senior Consultant
Consulting Services, Americas
SWIFT Americas
7 Times Square, 45th floor
New York, NY 10036
United States
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+1-212-455-1971
+1-212-455-1817
+1-646-509-0969
barry.silberstein@swift.com
www.swift.com
+1-212-455-1947
+1-212-455-1817
+1-347-277-4957
pat.antonacci@swift.com
www.swift.com
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7 Times Square, 45th floor
New York, NY 10036
United States
+1-212-455-1972
+1-212-455-1817
+1-646-593-1269
pierre.blum@swift.com
www.swift.com
Questions
Visit us at the SWIFT stand
Patrick Yeh
Head of Consulting and Training
Asia Pacific
SWIFT Hong Kong
31/F, One IFC, 1 Harbour View Street
Central, Hong Kong
People’s Republic of China
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+852-2107-8707
+852-2107-8733
+852-9195-3649
patrick.yeh@swift.com
www.swift.com
Questions & answers
?
Thank you