CONVERGING
INFORMATION AND
OPERATIONAL
TECHNOLOGIES
Candidate: Anastasia Kuusk
Supervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup
WHAT IS IT & OT?
Source: Gartner, 2008
What we know
What we do not know
BACKGROUND
• Engineering Asset Management
– Evolved into holistic asset care
• Gartner 2006
– OT defined
– IT & OT are converging
• Gartner 2012
– Three stages to converged maturity
– Who responsible or the authority –
Engineering or IT?
CONCEPT
Integration:
ORGANISATION
Information
Technology
Alignment:
ORGANISATION
Operational
Technology
Converge:
VENDOR
Source: Gartner, 2012
IT & OT ISSUES
Issues
Literature
IT or Engineering responsible
Steenstrup 2008; Barber,
2012; Schneider, 2006; Kern,
2009
Drivers forcing convergence
Steenstrup, 2008-2012;
Romero, 2011; Wiese 2004;
fyschwick, 1996
Many frameworks, standards,
principles
Steenstrup 2012, IBM, Parekh
2007, Hillard, 2010, Thomas,
2009)
Successful EAM requires
integration
Too, 2010; Sklar, 2004; Mays
Business School, 2011;
Humffray, 2003
When converge, integrate,
align
Lack of academic literature
CONVERGENCE DRIVERS
ORGANISATIONL
RISKS
DRIVERS
FINANCIAL
LEGAL
REPUTATIONAL
PROBLEM
INTEGRATE
PEOPLE,
PROCESS &
TECHNOLOGY
IT STANDARDS
ENGINEERING
BUSINESS
BIG DATA
QUALITY
SECURITY
RELIABILITY
OUTCOME
SMART GRID
ASSET HEALTH
CARE
DECISION MAKING
VIABILITY
TRUST
CRITICAL SUCCESS FACTORS
CSF
LITERATURE
Management support
- For information value
- For convergence
- Planning
Evans, 2010; Rockart, 1979;
Nfuka & Rusu, 2011; Trkman,
2010 and Huang & Hen, 2006;
Yeoh, Gao and Koronios, 2009
Interoperability
- IT tiers
- Standards
- Easy to use
- Documentation
Torchia, 2011; Office of the
National Coordinator for Smart
Grid Interoperability, 2010;
Steenstrup, 2012; McDonnell
Group, 2012
Holistic/Enterprise wide
- Asset care
- Information governance
- Strategy
Parekh, 2007; White, 2007;
Debois, 2012; Caldwell, 2011;
Nicolett & Proctor, 2011, Logan,
2012
Cross sharing of skill
- Engineering strengths
- IT strengths
Steenstrup, 2008; Boone, &
Ganeshan, 2008; Haider, 2011;
Newman, 2011
RESEARCH GAPS
ORGANISATIONS
WHEN & IT OR ENGINEERING?
WHEN & IT OR ENGINEERING?
VENDORS
METHODOLOGY
• Delphi rounds/Survey
– Undertaking now
• Case study 2+
– New Year
• Completion
– 2 years to completion
KEY RESEARCH QUESTIONS
Delphi questions round 1
Why are organisations converging, aligning and integrating OT and IT to enhance EAM performance?
• What are the business drivers?
How are organisations converging, aligning and integrating OT and IT to enhance EAM performance?
• What does successful convergence, alignment and standards based integration look like?
• What situations are IT best suited to be responsible for the integrated environment?
• What situations are Engineering best suited to be responsible for the integrated environment?
How do organisations start convergence, alignment and integration?
• Who makes the key decisions?
What defines when organisations move from one level to the next
• What are the criteria for measuring OT & IT convergence, alignment and standards based integration?
• How can information governance facilitate converging OT and IT?
What are the technology, organisation and people critical success factors for converging, aligning and integrating OT
and IT?
• What situations are IT best suited to be the authority for the integrated environment?
• What situations are Engineering best suited to be the authority for the integrated environment?
• WHAT IS OT?
• ARE PHASES VENDOR OR ORGANISATION SPECIFIC?
CONTRIBUTIONS
• Identify when organisations converge, align and
integrate
• Identify situations when Engineering or IT
responsible
• Information Governance framework to facilitate
convergence
• Gartner concept validation – role of vendors
Anastasia Govan Kuusk
Phone 0428836405
Adelaide
anastasia.kuusk@unisa.edu.au